Hoteller nær Hovenden House

"There was no was no one at the front desk every time I went there for check in I had to wait like 15 minutes for someone to show up and for check out it was no one at all"

"Where do I start? Cleaning service was not explained had to be requested at check in. Towels were requested and I was told I have to pick them up from the front desk. Entire set was not available, I had to further request additional towels. After getting towels and entering shower, the soap dispenser was empty. Overall horrible service. When I spoke to front desk agent, they promised me 5000 Bonvoy points…still waiting."

"Need to be cleaned. No ice machine. No working restroom outside of room. Freezer, Walls & window shades dirty."

"Clean room better"

"Hotellet lugtet af hash. Lød som folk sloges på nærliggende værelser. Poolen var umulig at komme til gr. alt alt for mange børn og familier der ‘spærret’ hele området. Hotellet kan ikke overholde deres pool tider - der blev bl.a. hørt højt musik efter kl.22 og poolen skulle angiveligt have lukket kl.20. Trappegangen var ulækker og lugtet. Positivt kan nævnes morgenmaden. Den var nogenlunde (som man kan forvente). "

"It needed taller toilet and the shower was too slippery, bathroom door was swollen at top needed fixed"

"Very decent and quiet place"

"NO hangers, dresser, coffee maker (had to go buy one as there is not even a guest area with one), and only one end table on side of the bed. Had 2 small towels and 1 hand towel. Had to use a towel as a floor mat by shower. Asked for a washcloth and more towels. Got 2 more towels but was told they don't have washcloths. A lamp was the bath light which left us with little light and only 1 plug in bathroom. The tub was seperate but had a distinct dirty ring in it, so we didn't use it. The walls...

"The hotel is dirty. The elevators are dirty. The rooms are dirty and pretty beat up. My shower barely had any water pressure. The staff was excellent, helpful and super friendly."

"It was great"

"Nice hotel. Only thing is that pool opens a little late at 11.00 pm. Would have been nice if it opened like 8 or 9"

"Terrific place to stay for the 50th reunion of Chestnut Hill Academy class of 1976. Convenient to shopping and school/City, etc."

"Stayed At This Establishment Over Memorial Day Weekend For A Soccer Tournament… Lovely Place. Rooms and Establishment Were Clean Spacious Very Helpful Staff"

"My wife and I stayed for three nights to attend the Roots Picnic 2026. Our Jr Suite was immaculate and the staff was attentive, accommodating, and professional. I’ll be back! /s/ D.A, Harris"

"Charming accommodations. Above average breakfast buffet. I dislike that you participate in deceptive “resort fees.” I knew I’d have to pay it, but just be honest and list the actual price."