Pluscarden Abbey

Based on my stay at Hotel Loch Sheil on Here's a breakdown of the issues encountered: * Limited Service: Upon arrival, despite a nearly empty restaurant, we were informed of a wait until 6:30 pm for dinner. * Room Issues: Our assigned room (number 5) had inadequate curtains, allowing significant light intrusion. Additionally, some curtain hangers were missing. * Restaurant Issues: * Incorrect Beverage Service: Requested light IPAs, but received dark beers instead. * Unacceptable Food Quality: The salmon dish with vegetables and mashed potatoes was inedible. Vegetables were unappetizing, and mashed potatoes were cold. Photos can be provided upon request. * Hygiene Concerns: A staff member with a cold served other tables, raising hygiene concerns. * Breakfast Issues: * Table Relocation: Despite taking a table, we were requested to move due to an arriving guest with a dog, which conflicted with our understanding of the pet policy. * Unsanitary Practices: Butter was not readily available and required a request. When requesting additional bread, the young server used his bare hands to handle the bread rolls. * Poor Bed Quality: The provided bed lacked comfort and quality. * Abrupt Departure: Due to the accumulated issues, we opted to leave a day early despite booking a two-night stay. We would strongly adviceagainst recommending this hotel to others.

The dinner was very good. The breakfast was fine, only the coffee not so much. The staff was excellent.

Gorgeous property, very well equipped kitchen, perfect location a two minute walk from the Main Street.