Hoteller nær Playa Gemelas

"This our 4th time to hotel Mousai. We like everything about it. The on property manager Alejandro Dias was super helpful and went above and beyond for our stay to be comfortable and enjoyable. We truly appreciate everything he did. The staff overall is amazing and every guest on the property gets individualized care from them. Thank you"

"Todo estuvo excelente, solo me hubiera gustado que los snacks y bebidas en las albercas no terminaran a las 5:30-5:45 pm "

"Best possible view of the ocean, it’s like being on a cruise ship balcony, you can almost reach out and touch it, lots of sea life, like an aquarium. "

"La alberca fue lo más destacado"

"It was a great experience. We are looking forward to our next visit already."

"Our room was clean. Staff was friendly. Beach view was nice. Pool was wonderful. Our Favorite was the rooftop bar and pool service."

"Buen lugar, limpio, etx"

"Everything about the room was amazing, staff was incredible, amenities were fabulous, food was outstanding. The only 5 diamond experience in Puerto Vallarta."

"This property was absolutely fascinating. If we could give it 10 stars we would. We stayed in the hummingbird suite and it was breathtaking. The staff was friendly, helpful and responsive. The drinks were very yummy and the pool’s temperature was perfect. We had one in our room also and it was also great. I can’t stop raving about this place. Our favorite boutique hotel so far."

"The staff at the hotel is really helpful and nice people"

"Place is clean love it the view the stuff everything is perfect"

"We love this hotel and have stayed here three times. We deeply regret their decision to become an all inclusive this Spring. Puerto Vallarta is a great place to go out to eat and enjoy the town, we are not interested in staying in the hotel all the time or paying for food we wont eat. I hope they reconsider this decision, we would return if they did."

"Property is kinda old and outdated. Furniture is old and ac unit was old and a little loud ,bedding and towels were nice and clean but this place is sold as an all-inclusive but units have like a kitchenette but no kitchen utensils at all. it has a coffee maker but no mugs neither coffe supplies like creamer and sugar were provided hell not even bottles of water. Most of all-inclusive resort have minibars with drinks. here, forget about it, just an empty fridge. Food buffet is very limited...

"The apartment was perfect, and fully equipped, and super modern and clean. Great location, close to everything."

"Not breakfast included"

"Loved the sanctuary tower. Excellent service at a brand new resort. "