Hoteller nær Pinecrest Plaza Shopping

"Room was very clean and comfortable. Location close to attractions, walkable to restaurants."

"My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! "

"Meget venligt og høfligt personale. Men der var ikke styr på reservationen, for hotellet kunne ikke finde min reservation, skønt der var betalt på forhånd. Jeg checkede telefonisk for en sikkerheds skyld. Jeg måtte herefter telefonisk aktivere Hotels.Com for at udrede trådene, så jeg var sikret en værelse ved ankomst kl. 2 om natten. Men jeg er efterfølgende blevet trukket endnu en gang for beløbet, så jeg har betalt hotelværelset to gange. Det er bare ikke i orden!!"

"The place was not clean at all. The keys did not work. The shower did not work."

"The property is very well maintained, the rooms are spacious and very clean, all staff was very friendly and helpful, breakfast was superb. "

"Great stay and service. Thank you!"

"Great stay! Breakfast a bit overpriced, but so is everything else. Excellent service and staff. Spotless. Would stay here again. "

"I recently stayed at an Embassy Suites hotel in one of their Executive Suites, and the experience was extremely disappointing. The room was in poor condition from the moment I walked in. There were visible stains all over the floor, which immediately made the space feel unclean and neglected. To make matters worse, several of the electrical outlets didn’t work, making it difficult to charge devices or use basic electronics. The biggest issue, however, was the air conditioning—it simply did not...

"Yes"

"Dirty bed dirty mirrors shower curtain blood stains was awful "

"Everything around easy to get there alot of stores fast food "

"Nice and quiet "

"Perfect area to stay in ohio"

"Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. "

"everything was good except toilet wasn’t clean "

"I did not stay because I had a problem with the person at the check in counter. I paid on Expedia and this clown wanted me to pay again as a “deposit” I’m not payin twice for a lower than expected smelly 1star hotel 🙄 so I cancelled and currently am waiting for a response. "

"The bed was clean but underneath the bed was filthy. The hot tub was not as clean as it should have been. No desk or table in the room to sit at no chairs no couch. No where to sit except the bed. There was supposed to be an indoor pool get there and there is a sign that says no pool. "