Hoteller i Orange

"This hotel was very clean. The staff was amazing and so friendly! There was not one employee that we passed that did not greet us or ask how we were. That made us feel very welcome! The breakfast was great, so much to choose from. We also loved that they had a fountain coke machine. Our only complaint is that the rooms are not very sound proof. You could hear the rooms next to yours toliets flush, shower running, and talking. Despite that issue, we would stay again because of the hotels other...

"Clean room and great breakfast"

"They did not have enough staff that front desk is not covered and no one picks up your calls to the desk once in the room "

"Nothing"

"Nice hotel. Well taken care of, good location, easy parking, good staff at the front desk and at breakfast."

"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"It was nice"

"The staff was friendly, polite and attentive. It was a very pleasant place to stay for our weekend plans and would return if needed. "

"Staff were very nice and helpful"

"Loved pretty much everything - great breakfast, friendly staff, nice room. However the cleaning schedule seems to be a little off - was told that beds would be made and towels changed everyday, but that did not really happen. But upon request, things were quickly handled, so all in all I had a very nice 9-night stay and would definitely come back! :)"

"Na"

"Breakfast was great and staff are friendly."

"Clean room. Well maintained property. I didn’t eat breakfast there, but everything looked really good. They had a variety of hot and cold items."

"The bathroom had black mold. The bathtub leaked enough that we woke up at 1 am and the bathroom floor was flooded. The lighting in the bathroom was awful. At 2 am the fire alarm went off excessively for reasons unknown. Tried to call the front desk to ask why but never got an answer or a call back. We weren’t sure if we needed to evacuate or not. The room itself was clean and comfortable. The cleaning staff were friendly but the front desk staff were not always friendly."

"The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay."

"AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient."

"Clean room"

"Convenient location. Room was poorly maintained, bathtub and sink drains were clogged. Non-smocking room smelled cigarette smoke."