"far away, smelly and dirty room, not worth the trip. Nothing around the area. Crowded and loud dining hall with locals screaming"

"Nice stay on Pan Pacific Hanoi. The staff were great and really friendly. However it is apparent that the hotel building is quite old. Some of the rooms clearly has been renovated and brought up to date"

"A bit of a boring hotel to be honest in a reaktuveky boring area away from downtown Hanoi. We had a room on the lake for just half a day before a late evening flight - and the hotel is located just 35 min from Noi Bai Airport which was convenient. But for a longer stay in Hanoi where you also want ..."

"We loved every minute of it. Lien from frontdesk made us feel so welcome and home…we never felt so welcomed before in any hotel."

"It was my third time staying in Oakwood Residence Hanoi with my wife. First two times, 8 days, and this time 3 days. It’s my favorite hotel, course it’s clean, nice and helpful staff, big indoor pool (so I don’t get burned by the sun) with beautiful view, great gym, big jacuzzi and sauna. The rooms ..."

"The hotel is new in the town. Some parts of it are under construction. However, things look clean and new stuff. The location is great and close to The West Lake. Take Grab to the center city is easy. So, overall was great during the stay and I’ll be back again when I go over."