Lejlighedshoteller i Phu Quoc-øen

"We spent an hour sending messages about the correct location of the hotel. Anyway, this is not hotel. It is a residence building on the hillside. Have to use stairway or escalators going up from Starbucks to the building. On hotles.com, they show their location is incorrect. Location would be the three big buildings when you see from Starbucks and cable car station. Room is similar with pictures from hotels.com. however, the lobby is on 3rd floor and no reception, just a security booth. The...

"It was listed as 4 stars and when i got there the rooms are infested with bugs and dirty everywhere but the manager was really friendly and gave me a full refund "

"スタッフは親切でした。些細なことでも、すぐに対応してくれました。 また滞在したいです。"

"We were very very disappointed when check in , we booked one the apartment 3 bedrooms sea view & fireworks, but They want to give us 3 bedrooms different level no view at all , we rejected it then we had the problem too much problem communicated with owner ,5 hours couldn’t check in because she didn’t know ENGLISH at all , she took the email from Expedia then translated it in Vietnamese languages , wasn’t exactly that the booking, finally after 5 hours fighting then she gave us the apartment 3...

"This is the best stay I have had. The awesome view of island sunset and I can watch fireworks from the balcony every night. The room is super clean, has washer, dryer and full size refrigerator. "

"Forfærdeligt koncept hvor man blev kastet rundt mellem afdelinger, og skulle vente på at en agent skulle komme og lukke os ind. Absolut ingen service, og beliggende i en absurd kunstigt opbygget by med et forsøg på at ligne noget mellem Disneyland og legoland"