Dear valued guest,We appreciate your feedback and would like to address the concerns you have raised regarding fire safety in our hotel. We take fire safety very seriously and have taken various measures to ensure the safety of our guests.In relation to your comments about the lack of sprinklers, signage and evacuation plans, we would like to clarify that during your stay we were in the process of changing from an old system to a new one. We showed and explained this to your colleague while you were staying with us. We have smoke alarms in all renovated rooms and communal areas and our staff receive regular fire safety training to ensure they are aware of emergency evacuation procedures.We would like to assure you that we take fire safety very seriously and have taken various measures to ensure your safety during your stay with us. We welcome your feedback and suggestions and will continue to work on improving our fire safety protocols.Thank you again

Dear Anomymous, Thank you for choosing Plantation Urban Resort & Spa for your stay and thanks for highlighting the convenience of our services also hotel facilities.Best Regards,

We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

Dear Franchesca,Thank you for your glowing review! We're thrilled to hear that you had an exceptional experience at our hotel. We're proud of our beautiful and clean design, and we're glad to hear that you appreciated the attention to detail in our decor. Our pool area is definitely a highlight, and we're glad to hear that you enjoyed the lush greenery and peaceful atmosphere. We're thrilled to hear that our staff made a positive impact on your stay. We strive to provide exceptional service and hospitality, and it's wonderful to hear that we exceeded your expectations. We'd love to welcome you back again soon and show you how we've continued to improve and enhance your experience!.Best regards,

Dear Maria,Thank you for your glowing review! We are thrilled to hear that you found our hotel beautiful with an amazing pool and great rooms. Your experience with our helpful and attentive staff adds to the delight, and we are honored to have contributed to your enjoyable stay. We hope to welcome you back to Plantation - Urban Resort & Spa in Phnom Penh soon!Warm regards,

Dear Aaron,Thank you for your enthusiastic recommendation! We are delighted to hear that your experience at our hotel was exceptional. We appreciate your support and look forward to welcoming you back or your friends and family in the future. Warm regards,

Dear Dwayne, We are delighted to hear that you found our property, Plantation - Urban Resort & Spa, absolutely beautiful and appreciated the warm hospitality provided by our friendly staff. Your enjoyable stay and willingness to recommend us to others is a testament to our commitment to providing exceptional services. We are grateful for your kind words and look forward to welcoming you back for another delightful experience. Sincerely

We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay at our tropical oasis in the heart of the city. It's wonderful to know that our staff could assist you with arranging transportation and that you found our location convenient for exploring nearby attractions like the Royal Palace and waterfront. We're also thrilled that you appreciated our excellent breakfast selection and found your room to be clean and comfortable. We look forward to welcoming you back for another enjoyable stay in the future!

We are delighted to receive your positive review, reach out of everything is good. Thank you so much for choosing Plantation urban resort and spa for your stay, we are waiting to welcome you back near the future. Warm regards,

We are delighted to receive your positive review, highlighting the homely atmosphere of our plantation-style entrance and the warm, friendly service provided by our staff. Your recommendation of our restaurant further emphasizes the quality of our offerings. Your satisfaction is our utmost priority, and we are grateful for your kind words. We appreciate your support and look forward to serving you again in the future. Best regards,

Thank you for your positive feedback! We are thrilled to hear that you found our hotel beautiful and appreciated the excellent service provided by our staff. Thank you for choosing Plantation - Urban Resort & Spa for your stay.Best regards,

We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

Dear Jason,We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

Dear Chendra,We are overjoyed to learn that your stay at Plantation - Urban Resort & Spa was filled with love and delight. Our team takes immense pride in offering our guests a clean, modern, and welcoming environment. We appreciate your kind words about our housekeeping and friendly staff, and we are thrilled that your overall experience was exceptional. Thank you for sharing your positive feedback, and we hope to have the pleasure of hosting you again in the future. Warm regards,

Dear Melissa,We are thrilled to know that you had a wonderful stay at our hotel and enjoyed the various facilities and services we offer. Our commitment to providing a comfortable and pleasant experience for our guests is evident in the friendly, helpful staff, clean and cozy rooms, and the appealing pool and restaurant. We are grateful for your kind words and hope to welcome you back for future visits. Best regards,

Dear Lan,Thank you for your kind words! We are thrilled to hear that Plantation - Urban Resort & Spa was an excellent choice during your stay in Phnom Penh. Your recommendation means a lot to us, and we hope to welcome you back or have other travelers experience our hospitality in the future. Best regards,

Dear Yu Chuan,We are delighted to learn that your business trip experience at Plantation - Urban Resort & Spa has left such a positive impression that you would like to bring your family along during your next visit to Phnom Penh. Our commitment to providing a comfortable and enjoyable stay extends to guests of all kinds, and we are honored to be considered a potential choice for both your professional and personal trips. Thank you for your kind words, and we look forward to welcoming you and your family in the future.Best regards

We are thrilled to receive such a high rating Our team remains committed to providing top-notch services and ensuring customer satisfaction in every interaction.

We are absolutely delighted to hear about your wonderful experience at our resort. Your appreciation for our hidden gem in the heart of the city, the relaxing pool and cabanas, and the exceptional spa treatments truly warms our hearts. We understand your perspective on the resort being more suited for adults seeking relaxation, and we appreciate your empathy for our staff dealing with challenging situations. We are grateful for your kind words about our friendly and helpful team members. The variety of dining options, including our relaxed pool restaurant and upscale front restaurant, is something we take pride in. We are honored by your commitment to choose our resort for every visit to Phnom Penh. Thank you for your continued support, and we look forward to welcoming you again soon. Warm regards,

We are thrilled to read your glowing review of our hotel. Your kind words about our staff, the overall cleanliness, the spa, the food, and the exceptional pool have brought us immense joy. We appreciate your recommendation for a relaxing and comfortable stay. Your satisfaction is our top priority, and we will continue to strive for excellence in every aspect of our services. Thank you for choosing Plantation - Urban Resort & Spa for your memorable experience. Warm regards,

Dear Manuel, we apologize for the inconvenience you experienced with our room service and poolside music during your stay. Your feedback helps us improve our services to better cater to our guests' needs and ensure a more enjoyable experience for everyone. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Dear Dominique,Un grand merci pour votre aimable avis sur notre hôtel! Nous sommes ravis d'apprendre que vous avez trouvé notre établissement superbe, confortable et paisible. C'est un plaisir de savoir que vous recommandez vivement notre hôtel.Nous nous efforçons continuellement de fournir des expériences exceptionnelles, et votre encouragement est une source d'inspiration pour notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Bien à vous,

Dear MAI,We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

Dear Gillian,Thank you for taking the time to share your feedback on Expedia! We're thrilled to learn that you found our hotel to be a beautiful oasis in the bustling city of Phnom Penh.Creating a serene and comfortable environment for our guests is a top priority, and we're delighted to know that we could provide you with a peaceful retreat in the midst of the city's vibrancy.If you have any specific highlights or suggestions you'd like to share from your stay, we would love to hear more. Your insights are invaluable as we continually strive to enhance our guest experience.We hope to have the pleasure of welcoming you back to our beautiful oasis in the future.Best regards,

Dear Ivett,Thank you for the perfect 10 out of 10 rating and your wonderful review on Hotels.com! We're thrilled to hear that you had a marvelous experience at our resort.Ensuring our guests have an exceptional stay is our ultimate goal, and your feedback is both rewarding and motivating. If there are any specific aspects of your visit that stood out or if you have any suggestions to share, please feel free to let us know. Your insights are incredibly valuable to us as we continue to strive for excellence.We appreciate your choice in staying with us and hope to welcome you back for another great experience in the future.Warm regards,

Dear Michael,On behalf of our entire team, we are thrilled to read your delightful review of your recent stay at our hotel. Your kind words highlight the very essence of our commitment to providing a tropical paradise within the city, combined with exceptional food, service, and comfort. It warms our hearts to know that our efforts have contributed to creating memorable experiences for our esteemed guests like you.We take pride in offering a serene escape from the hustle and bustle of the city while maintaining our central location, ensuring that our guests can enjoy the best of both worlds. Your positive feedback serves as a testament to our dedication to excellence and inspires us to continue striving for perfection in every aspect of our services.Thank you once again for sharing your experience, and we look forward to welcoming you back for another unforgettable stay in the near future.

Dear Kazutoshi,Thank you for taking the time to share your feedback with us. We're sorry to hear that you encountered an abundance of mosquitoes during your stay. To assure you, we regularly fumigate our gardens to keep pests at bay, and we also provide mosquito repellants free of charge for our guests' convenience. We apologize for any discomfort caused by the mosquitoes and assure you that we are committed to maintaining a comfortable and enjoyable stay for all our guests.Regarding your comment about nearby restaurants, we're pleased to inform you that there are indeed many dining options along the riverside, including some excellent Japanese restaurants. Our team would be happy to provide you with specific recommendations during your next visit.We appreciate your feedback and look forward to welcoming you back soon. If you have any further questions or concerns, please don't hesitate to contact us.Best regards,

Dear Mark,We are thrilled to hear that you had an exceptional experience at our hotel during your Asia trip. Your kind words regarding the stylish decor, exceptional service, and brilliant location have not gone unnoticed. We are proud to have exceeded your expectations and will continue to strive for excellence in all aspects of our hospitality. Thank you for choosing our hotel and we look forward to welcoming you back soon. Best regards,

Dear Peter,Thank you for your review and kind words about our hotel. We are thrilled to hear that you found your room to be very clean and comfortable, with excellent air conditioning. Our pool area is a popular spot for our guests, and we are delighted to hear that you enjoyed it. We take great pride in providing our guests with a delicious breakfast each morning, and we are pleased to hear that you found it lovely. Our staff team is known for their friendliness, politeness, and helpfulness, and we are proud of the high level of service they provide. Thank you again for your feedback, and we look forward to welcoming you back soon!Best Regard,

Thank you for sharing your positive experience at our resort. We are thrilled to hear that you found our facilities, staff, and room to be of the highest standard, deserving of a 5-star rating. Your kind words about the maintenance of our pool, gym, and spa, as well as the approachability and friendliness of our staff, are greatly appreciated. We are proud that our team went above and beyond to provide exceptional service. Your feedback on the housekeeping's performance is also commendable. Thank you once again for choosing our resort, and we look forward to welcoming you back soon.

Thank you for choosing Plantation – urban resort & spa as your stay and taking the time to write this review. We appreciate you sharing your experience with us. We hope to welcome you back in the near future and show you our newly improved room, service and facilities.Best regards,

Dear Lyn,We are thrilled to hear that you found our rooms to be clean and spacious during your stay with us. We take great pride in ensuring that every room meets our high standards of cleanliness and comfort. Our goal is to provide our guests with a comfortable and convenient base from which to explore the city, and we are glad to hear that we have succeeded in this regard. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you back to our hotel soon. Best regards,

Dear valued guest,We are delighted to hear that you had a pleasant stay with us and appreciated the convenient location of our hotel, which is just a short walk away from the heart of Phnom Penh. We take great pride in maintaining a clean and peaceful environment for our guests, and we are thrilled to hear that you found our hospitality welcoming as well. Our team strives to provide exceptional service to every guest, and we are committed to ensuring that your experience with us is nothing short of exceptional. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you back to our hotel soon. Best regards,

Thank you for your positive feedback! We are delighted to hear that you like our pool, garden and you found our staff are very friendly staff. We appreciate your support and hope to continue exceeding your expectations in the future. In the meantime, if I can be of assistance, please don't hesitate to contact me. Sincerely,

Thank you for choosing your stay at Plantation Urban Resort & Spa and taking the time to give us this review. That sounds absolutely amazing! I'm thrilled to hear that you had such a wonderful experience at the hotel. It's always a pleasure to hear that our Pool is beautiful and proper as exceeded your expectation. However we apologies for any inconvenience about the renovation ongoing this may caused you during your stay. Thank you again for taking the time to reach out and sharing your experience with us, We look forward welcoming you on your next trip to Phnom Penh. Sincerely,

Thank you for your rating and for choosing Plantation - urban resort & spa as your stay! Regards

Dear Vincent,We are thrilled to hear that you had an exceptional stay at our hotel. Your kind words mean the world to us, and we are grateful for your positive feedback. We take pride in providing our guests with comfortable and well-maintained accommodations, and we are delighted to hear that our efforts have paid off.We would like to thank you for choosing our hotel and for taking the time to share your experience with us. Your satisfaction is our top priority, and we will continue to strive for excellence in all aspects of our service.We look forward to welcoming you back soon.

We are thrilled to hear that you had an exceptional experience during your stay with us. Your kind words and positive feedback mean the world to us, and we are grateful for your loyalty and support.

Thank you for choosing Plantation Urban and we're thrilled to hear that you had a delightful stay with us. Your feedback is greatly appreciated, and we're glad to hear that our hotel exceeded your expectations. Our team takes pride in providing exceptional service, and we're glad that our chefs' culinary skills impressed you. We're currently undergoing partial renovations, but we assure you that the completed renovations will only enhance your future stays with us. We appreciate your kind words about our hotel and we look forward to welcoming you back soon!

Thank you for your feedback! We are glad to hear that you enjoyed our pool and atmosphere. We strive to create a comfortable and enjoyable experience for our guests. We also appreciate your kind words about our restaurant. Our team works hard to provide excellent dining options for our guests. We hope to have the opportunity to welcome you back in the future! Sincerely,

Thank you for your feedback! We are glad to hear that you found the hotel to be as beautiful as the photo and that you enjoyed your stay. Our goal is to provide a relaxing and comfortable experience for our guests, so we are thrilled to know that you were able to relax and enjoy yourself during your time with us. We appreciate your kind words about our staff as well. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back in the future. Thank you again for choosing our hotel! Sincerely,

Nous sommes ravis de savoir que vous avez apprécié votre troisième séjour dans notre hôtel. Nous sommes fiers de fournir constamment un service de qualité supérieure et de maintenir un environnement paisible pour nos clients afin qu'ils puissent se détendre au cœur de Phnom Penh. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt.

Dear valued guest,Thank you for taking the time to share your fantastic experience at our hotel on Hotels.com. We are thrilled to receive a 10 out of 10 rating from you and to know that you thoroughly enjoyed your stay with us.Our team is committed to providing exceptional service and a comfortable stay for all our guests, and we are pleased to hear that we met your expectations. We hope to have the pleasure of welcoming you back soon.Thank you again for choosing our hotel!Best regards,The Management

Thank you for your review and for choosing Plantation - urban resort & spa as your stay! Best Regards,

We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,