Dear Valued Guest Thank you for choosing Mercure Pattaya Ocean Resort for your holiday destination. I was happy that you found our staff extremely polite and professional. Your accommodation perfectly suite to your needs and indeed our facilities are meant for guest to enjoy the quality time on every occasion. I was delighted to read your appreciation. Thank you again for your feedback and I am looking forward to welcoming you again in the near future. Sincerely, Vikrant Chauhan Operations Manager

Dear Guest Thank you for sharing your comments with us about your recent stay. I am glad to learn that you were overall fine with our facilities and service meanwhile I have noted your comment about room size and extra bed, kindly allow me to explain you that our rooms might not be the biggest in the category but are tastefully designed and furnished to maximize space; the utility and room amenities are set up as per international brand standards. The extra bed price are mentioned on all the partner websites and I am sorry for not meeting with your expectations. It was pleasure to have you here and will look forward to welcome you again in future with prompt service and warm hospitality. Sincerely Vikrant Chauhan Operations Manager