Terrasse/gårdhave

Anmeldelser af Hotel Baraquda Pattaya By Heeton

5 out of 5
Hotel Baraquda Pattaya By Heeton
485/1 Moo10 Pattaya2 Road, Nongprue Banglamung, Pattaya, Chonburi

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 339 af i alt 637 anmeldelser" "
Bedømmelse på 8 − Udmærket. 206 af i alt 637 anmeldelser" "
Bedømmelse på 6 − Okay. 62 af i alt 637 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 637 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 637 anmeldelser" "

8,8/10

Rengøring

9,2/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Dejligt hotel med god rooftop lounge.
Centralt og tæt på både shopping og spisesteder. Værelset på 4 etage havde fugt problemer, men efter snak med receptionen fik vi nye værelser, hvor alt var i orden. Rooftop loungen er værd at opleve og en god start på aftenens oplevelser i byen.
Overnattede 14 nætter i januar 2019

8/10 Udmærket

martin, danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location
Nice hotel with lovely pool area. Good location close to everything
Overnattede 4 nætter i april 2018

10/10 Fremragende

Rie Gyldholm, Frederiksberg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Den fedeste suit
Vi havde første nat i et standardværelse på Baracuda. Værelset var rimelig lille - toilet, bad og soveværelse i ét. Der virkede fugtigt og lugtede også meget af fugt. Om natten var der larm fra nabo-bygningen, som først sluttede kl. 2. Pattaya er vist bare en stor fest. Vi henvendte os i receptionen dagen efter, hvor vi spurgte efter en flytning af værelse eller en mulig opgradering (mod betaling). Vi fik mulighed for at flytte til suiten - og gjorde det, for et pænt beløb. Og det var ALLE pengene værd. Suiten var HELT fantastisk lækker; soveværelse, stue, to toiletter, jaquzzi og espresso-kaffemaskine mv. Morgenmaden er noget af det bedste! Tak for et dejligt ophold.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel med meget venligt personale
Jeg vil betegne mit ophold på Hotel Baraquda Pattaya MGallery, som et af mine hidtild bedste hotelophold gennem tiden. Hotelpersonalet altid smilende og imødekommende. Faciliteterne var også helt i top. Jeg havde booket Grand Baraquda Suite, som er i den luksuriøse ende, og jeg var enormt tilfreds.
Svar fra Leo den 19. aug. 2015
Dear valued guest, Thank you very much for your feedback and we appreciate your support Look forward to welcoming you back on board soon! Warm regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alt ok. Kan anbefalles til hyggeture :)
Boede på Baracuda suiten. Rent og super værelse til prisen. Generelt god service, både roomservice og ved poolområde. I receptionen var de gode til engelsk, men flere af tjenerne var dårlige. Dog ikke noget problem. Placeringen er super til en vennetur. Kort afstand til Bar, ATM, 7Eleven og selvføleglig Beach Road, som fører til Walking Street.
Svar fra Leo den 26. dec. 2015
Dear valued guest, Dear Phil, We appreciate your feedback following your recent stay and hope to welcome you back aboard again so soon. Warm regards, Leo Krairin, Mr. The Management

10/10 Fremragende

Claus, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel med fantastisk service
Hotellet havde en god beliggenhed, rent og pænt. Servicen var helt i top, hver aften gom de rundt med extra håndklæder, vand osv Eneste negative var at værelserne var noget ramponerede, bla. var gulvene meget ridsede. Desuden skal man vænne sig til det åbne badeværelse, Toilettet var heldigvis lukket men kun med mat glas. I det hele et rigtigt lækkert hotel, hvor man følte sig meget velkommen.

8/10 Udmærket

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 5 nætter i februar 2024
Svar fra Mon den 25. maj 2024
Dear Stephen,Thank you so much for taking the time to leave us a wonderful review, we truly appreciate your support and are thrilled to hear that you had a positive experience with us. If you have any further feedback or if there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Alain

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice hotel breakfast very good, service excellent ,reception same ,don't be afraid to book
Overnattede 1 nat i maj 2024
Svar fra Mon den 25. maj 2024
Dear Alain,Thank you for your kind words and positive feedback! We're thrilled to hear that you enjoyed our hotel and found the breakfast very good, with excellent service from both our reception team and throughout the hotel.Your recommendation means a lot to us, and we appreciate your confidence in encouraging others to book with us. We strive to provide a welcoming and enjoyable experience for all our guests, and we're delighted that we succeeded during your stay.Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future.Best regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Piotr, Des Plaines

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Baraquda is a very luxurious hotel with very friendly and professional staff. The restaurant is excellent and service is top notch. Great location, walking distance to food, shopping, beach and party locations. Highly recommend it.
Overnattede 5 nætter i maj 2024
Svar fra Mon den 15. maj 2024
Dear Piotr, Thank you for your glowing review! We're thrilled to hear that you found Baraquda to be a luxurious hotel with friendly and professional staff. It's fantastic to know that you enjoyed our excellent restaurant and top-notch service. We're glad that our central location made it convenient for you to explore and enjoy various attractions in Pattaya.Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay!Warm regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Claude

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel est bien placé , chambre sont spacieuse et confortable ,propre, je tiens à mettre une excellente note au personnel : tous agréable et serviable , y a longtemps j’ai pas vu cela , je reviens que pour cela , Piscine est parfaite et très ensoleileé. Les coktail s bar , les repas sont très très bons aussi , petit déjeuner de qualité : centrifugeuse fruits et légumes à dispo : jus naturel et bio , pas chers Petites remarques pour être complet : L’hôtel a son temps , il est pas neuf mais l’entretien et la qualité de service est la - de grandes serviettes pour la piscine seraient là bienvenue , transat sont grands il faut mettre 2 serviettes aujourd’hui Avec confiction, je recommande cet hôtel et j’y reviendrais à coup sûr Tout est possible à pied : restaurant , le change , centre commercial, plage , tout
Overnattede 2 nætter i maj 2024
Svar fra Mon den 15. maj 2024
Dear Claude, Thank you for your detailed and positive review! We're delighted to hear that you found our hotel to be well-located and that you enjoyed the spacious, comfortable, and clean rooms. It's wonderful to know that our staff provided excellent service, and we're thrilled to hear that you found them pleasant and helpful. We're glad you enjoyed our perfect pool and sunny atmosphere, as well as our cocktail bars and meals. Your feedback on the breakfast options is appreciated, and we're pleased to offer natural and organic juice.We appreciate your constructive feedback regarding the hotel's age and the need for larger towels at the pool. We're constantly striving to improve, and your comments will certainly be taken into consideration.Thank you for recommending our hotel with confidence, and we look forward to welcoming you back on your next visit to the area!Warm regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

ASI, Ramat Gan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
best hotel.
Overnattede 1 nat i maj 2024
Svar fra Mon den 11. maj 2024
Dear ASI,Thank you sincerely for taking the time to leave us a wonderful review. Your feedback is invaluable to us, and we are delighted that you had a pleasant experience during your stay. It is our constant endeavor to provide exceptional service, and your appreciation motivates us to continue striving for excellence. Should you require any assistance or have any further feedback to share, please do not hesitate to reach out. We eagerly anticipate the opportunity to welcome you back for another wonderful stay.Warm regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Benjamin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel! Staff is friendly and helpful. Place is clean and has a great location. Walking distance to many attractions and places to eat
Overnattede 5 nætter i april 2024
Svar fra Mon den 8. maj 2024
Dear Benjamin, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience at our hotel.It's fantastic to know that you found our staff to be friendly and helpful, and that you enjoyed our clean facilities and great location. We strive to provide a comfortable and convenient experience for all our guests, and we're glad that we met your expectations.We appreciate your compliments about our location being within walking distance to many attractions and dining options. We're glad that our convenient location added to the enjoyment of your stay.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another excellent stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

AKIYOSHI

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Every staff always smile
Overnattede 2 nætter i maj 2024
Svar fra Mon den 5. maj 2024
Dear AKIYOSHI, Thank you for your feedback! We're delighted to hear that our staff's warm and friendly demeanor made a positive impression on your stay. Providing excellent service with a smile is important to us, and we're thrilled that our team consistently delivered in this regard.We believe that a welcoming atmosphere contributes to a memorable guest experience, and we're glad that you felt welcomed throughout your stay.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

MASARU

Overnattede 5 nætter i april 2024
Svar fra Mon den 22. maj 2024
Dear MASARU,Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. If you have any further feedback or if there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Benjamin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My “go to” when I am in town. Close to everything and some great restaurants within walking distance
Overnattede 6 nætter i april 2024
Svar fra Mon den 26. apr. 2024
Dear Benjamin, Thank you for your loyalty and for making us your "go-to" choice when you're in town. We're delighted to hear that our convenient location and proximity to various attractions have contributed to your positive experiences with us. It's great to know that you've found some excellent dining options within walking distance of our hotel.We truly appreciate your continued support and look forward to welcoming you back on your next visit to town. If there's anything we can do to enhance your experience further, please don't hesitate to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Andrew

Convenient
Overnattede 4 nætter i april 2024
Svar fra Mon den 19. apr. 2024
Dear Andrew,Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a fantastic experience with us.It's always our goal to provide exceptional service, and we're delighted to know that we met your expectations. Your positive feedback is truly appreciated and serves as motivation for our team to continue delivering the best possible service.We hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you during your stay, please feel free to share it with us. We value your feedback and always strive to make our guests' experiences memorable.Thank you again for choosing us, and we look forward to hosting you again soon!Best Regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

Claude

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel très bien placé , proche de tout à pied , centre commercial, plage - chambre spacieuse ,très lumineuse , bonnes chaînes tv je recommande . Piscine au top , le personnel vraiment au petit soin . En outre l’hôtel commence à vieillir , vétusté visible. Mais je reviendrais pour le service généra du personnel - merci Puy
Overnattede 3 nætter i april 2024
Svar fra Mon den 10. apr. 2024
Dear Claude,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be very well located, with convenient access to various attractions in the area.We're glad that you enjoyed our spacious and bright rooms, as well as the variety of TV channels available. It's wonderful to know that you appreciated our great pool and the caring service provided by our staff.Your comments regarding the aging appearance of the hotel have been duly noted, and we apologize for any inconvenience this may have caused. Please rest assured that we are continuously working to improve and maintain our facilities to ensure a pleasant experience for our guests.Thank you for recommending us, and we look forward to welcoming you back for another enjoyable stay in the future. We will make sure to pass along your appreciation to Puy.Warm regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Ethan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Although the lobby can get hot during the day due to the large panoramic windows and heavy foot traffic opening the doors, this is a great hotel. I stayed in the room with the hot tub, loved it! Strong air conditioning that can be left one while exploring is so nice to come back to from the sweltering spring heat. Staff members were the most friendly and helpful I've ever experienced in my trips to Thailand overall. Will definitely be staying there on my next visit.
Overnattede 5 nætter i marts 2024
Svar fra Mon den 5. apr. 2024
Dear Ethan,Thank you for your glowing review! We're delighted to hear that you had a great experience during your stay with us.We're glad that you enjoyed your room with the hot tub and found the air conditioning to be a welcome relief from the heat. Providing a comfortable environment for our guests is important to us, and we're pleased that we could contribute to your enjoyment of your stay.It's wonderful to hear that our staff members made a positive impression on you with their friendliness and helpfulness. We'll be sure to pass along your kind words to our team.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Thailand.Warm regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

Tada

Synes godt om: Rengøring, service og personale
ロビーに開放感
Overnattede 2 nætter i marts 2024
Svar fra Mon den 29. mar. 2024
Dear Tada,Thank you for sharing your thoughts with us. We're delighted to hear that you enjoyed the open feeling in our lobby.Creating a welcoming and open atmosphere for our guests is important to us, and we're pleased that you appreciated the design and layout of our lobby area.If there's anything else we can do to enhance your experience during your stay, please don't hesitate to let us know. We're here to ensure that you have a comfortable and enjoyable time with us.Warm regards,Wimon PHALEECluster Front Office Manager

2/10 Forfærdeligt

KAZUYA

Overnattede 3 nætter i februar 2024
Svar fra Mon den 28. feb. 2024
Dear KAZUYA,Thank you for taking the time to share your feedback with us. We truly appreciate your honesty and apologize if your experience fell short of expectations. We value your input as it helps us identify areas for improvement.We would love to learn more about your specific concerns and any suggestions you might have for us to enhance our services. Please feel free to reach out to the management team directly, and we'll do our best to address any issues you encountered during your stay.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Thank you again for your valuable feedback.Best regards,Wimon PHALEECluster Front Office Manager

2/10 Forfærdeligt

Hideaki

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
シャワーの水圧が弱い。電気が暗い。リビングなのにテーブルがない。スイートなのに。アメニティも不十分。カビ臭い
Overnattede 3 nætter i februar 2024
Svar fra Mon den 28. feb. 2024
Dear Hideaki,Thank you for sharing your feedback, and we apologize for the inconveniences you experienced during your stay. We appreciate your candid comments about the weak shower water pressure, dim lighting, lack of a table in the living room, insufficient amenities, and musty smell.Your feedback is important, and we will address these concerns promptly to ensure a more comfortable experience for our guests in the future. We'll look into ways to improve the water pressure, lighting, and amenities to better meet our guests' expectations.If there's anything specific you would like to discuss further or if there's an opportunity to make amends for your experience, please feel free to reach out to our management team.We appreciate your feedback, and we hope to have the chance to welcome you back for a much-improved experience in the future.Best regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

Chad

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i februar 2024
Svar fra Mon den 24. feb. 2024
Dear Chad,Thank you for taking the time to share your feedback.If there's anything specific you enjoyed or if you have any further suggestions, please feel free to let us know. We look forward to the pleasure of welcoming you back for an even more enjoyable stay in the future.Thank you for choosing our hotel!Best regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

Cristhian A.

Overnattede 4 nætter i februar 2024
Svar fra Mon den 24. feb. 2024
Dear Cristhian,Thank you for taking the time to share your feedback. If there's anything specific you enjoyed or if you have any further suggestions, please feel free to let us know. We look forward to the pleasure of welcoming you back for an even more enjoyable stay in the future.Thank you for choosing our hotel!Best regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Kazuki

Rejste med partner
Synes godt om: Rengøring, service og personale
Location is good
Overnattede 2 nætter i februar 2024
Svar fra Mon den 17. feb. 2024
Dear Kazuki,Thank you for your positive feedback regarding our hotel's location! We're delighted to hear that you found it convenient and satisfactory.If there are any specific aspects you enjoyed about the location or if you have any suggestions for improvement, please feel free to share. We value your comments and look forward to the opportunity to welcome you back for another pleasant stay in the future.Thank you for choosing our hotel!Warm regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

ALBERT L

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was truly wonderful from checkin to checkout. Luggage was delivered immediately to my room. Definitely recommended.
Overnattede 1 nat i januar 2024
Svar fra Mon den 7. feb. 2024
Dear ALBERT,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our staff provided you with exceptional service from check-in to checkout. Delivering your luggage promptly to your room is a priority for us, and we're delighted to know that it contributed to your overall satisfaction.Your recommendation means a lot to us, and we appreciate your kind words. We strive to create memorable and enjoyable experiences for our guests, and it's rewarding to hear when we succeed.If you have any additional feedback or suggestions, we would love to hear them. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Best regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Benoît

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La chambre était conforme à mes attentes. L'hôtel est idéalement situé pour tout faire à pied. Le personnel est très sympathique.
Overnattede 7 nætter i januar 2024
Svar fra Mon den 4. feb. 2024
Dear Benoit,Thank you very much for your time to share your experience during stay with us, we are delighted to hear that your stay at our hotel met your expectations and that our location proved convenient for your activities. Our team strives to provide excellent service, and we appreciate your kind words about our friendly staff.Thank you for choosing to stay with us. We look forward to welcoming you back for another enjoyable experience.Best regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Jean

Overnattede 3 nætter i januar 2024
Svar fra Mon den 29. mar. 2024
Dear Jean,Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a fantastic experience with us.It's always our goal to provide exceptional service, and we're delighted to know that we met your expectations. Your positive feedback is truly appreciated and serves as motivation for our team to continue delivering the best possible service.We hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you during your stay, please feel free to share it with us. We value your feedback and always strive to make our guests' experiences memorable.Thank you again for choosing us, and we look forward to hosting you again soon!Best Regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Jean

Svar fra Mon den 29. mar. 2024
Dear Jean,Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a fantastic experience with us.It's always our goal to provide exceptional service, and we're delighted to know that we met your expectations. Your positive feedback is truly appreciated and serves as motivation for our team to continue delivering the best possible service.We hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you during your stay, please feel free to share it with us. We value your feedback and always strive to make our guests' experiences memorable.Thank you again for choosing us, and we look forward to hosting you again soon!Best Regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Geoff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i januar 2024
Svar fra Mon den 24. jan. 2024
Dear Geoff,Thank you for your outstanding rating! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific you loved about your visit or any suggestions for improvement, please feel free to share.We appreciate your choosing our hotel, and we look forward to the opportunity of welcoming you back for another exceptional stay in the future.Best regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

MYONG DAM

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Mon den 24. jan. 2024
Dear MYONG DAM,Thank you for your outstanding rating! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific you loved about your visit or any suggestions for improvement, please feel free to share.We appreciate your choosing our hotel, and we look forward to the opportunity of welcoming you back for another exceptional stay in the future.Best regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Charwin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet
Svar fra Mon den 14. jan. 2024
Dear Charwin,Thank you for your feedback! We're glad to hear that you found the environment quiet during your stay. Providing a peaceful and comfortable atmosphere for our guests is important to us.If there's anything specific you loved about the quiet setting or any suggestions for improvement, please feel free to share. We appreciate your comments and hope to welcome you back for another tranquil experience in the future.Thank you for choosing our hotel!Best regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Charwin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean room
Svar fra Mon den 14. jan. 2024
Dear Charwin,Thank you for sharing your feedback! We're pleased to hear that you found your room to be clean. Providing a tidy and comfortable environment for our guests is a top priority, and we're delighted to know that we met your expectations.If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. We appreciate your comments and hope to welcome you back for another clean and enjoyable experience in the future.Thank you for choosing our hotel!Best regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

Sten

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice Hotel.
Nice design
Overnattede 3 nætter i december 2023
Svar fra Mon den 14. jan. 2024
Dear Sten,Thank you for your concise and positive feedback! We're thrilled to hear that you found our hotel nice. If there are any specific aspects of your stay that you particularly enjoyed or any suggestions you have for improvement, please feel free to share.We appreciate your choosing our hotel, and we look forward to the opportunity to welcome you back in the future.Best regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Nigel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Mon den 14. jan. 2024
Dear Nigel,Thank you for the outstanding 5-star rating! We are delighted that you enjoyed your stay with us. If you have any specific feedback or suggestions you'd like to share, feel free to let us know. We appreciate your support and look forward to welcoming you back in the future.Best regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Sridhar, St Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 3 nætter i december 2023
Svar fra Mon den 5. jan. 2024
Dear Sridhar,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you appreciated our hotel's great location. We strive to provide our guests with a convenient and enjoyable stay, and it's always rewarding to know when we've succeeded.If you have any additional comments or suggestions, we'd love to hear them. Your feedback helps us continually improve our services.We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you for choosing us for your stay.Best regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Layonel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An excellent place to stay. Excellent staff, excellent rooms. Close to the beach and many other nice spots.
Overnattede 3 nætter i december 2023
Svar fra Mon den 20. dec. 2023
Dear Layonel,Thank you for your glowing review! We're delighted to hear that you had an excellent stay with us. It's wonderful to know that you found our staff and rooms to be excellent. We're also glad that our proximity to the beach and other nice spots added to your overall experience.If there's anything specific you loved about your stay or if there are ways we can make your next visit even more enjoyable, please feel free to share your thoughts. We appreciate your feedback and look forward to welcoming you back in the future.Warm regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Liam

Overnattede 1 nat i december 2023
Svar fra Mon den 17. dec. 2023
Dear Liam,Thank you for your fantastic rating! We're thrilled to hear that you enjoyed your stay with us. It's our pleasure to provide you with a positive experience.We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future.Warm regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Marcel, Bettlach

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I spent a night there for my Birthday together with my Girlfriend and we had the Aquaroom – Jacuzzi in the Room – and spent a beautiful night there. Location is perfect in the vicinity of many good Restaurants and Bars. I recommend this Hotel.
Overnattede 1 nat i december 2023
Svar fra Mon den 17. dec. 2023
Dear Marcel,Thank you for choosing to celebrate your birthday with us and for sharing your positive experience! We're delighted to hear that you enjoyed the Aqua room with the Jacuzzi and had a beautiful night with your girlfriend. It's wonderful to know that our location, in close proximity to many good restaurants and bars, added to your overall experience.We appreciate your recommendation and look forward to the pleasure of welcoming you back for more memorable stays in the future.Warm regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

Benoit

Overnattede 2 nætter i december 2023
Svar fra Mon den 17. dec. 2023
Dear Benoit,Thank you for taking the time to share your feedback. We're pleased to hear that you had an overall positive experience during your stay.If there are specific areas or suggestions you have for improvement that would have made it a 5-star experience for you, please feel free to share them with us. Your feedback is invaluable as we continually strive to enhance our services and facilities.We appreciate your visit and hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Warm regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

TAKESHI, Urawa-ku,Saitama-shi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
夜中に到着し、朝にはcheckoutしましたが、1泊宿泊しました。 場所はセカンドロード沿いにあり、近隣にレストランやBARなども多いですが、部屋は全くうるさくなく、とても静かでゆっくり休めます。 金額はパタヤにしては高めで、また施設もそこまで新しくはないですが、部屋も広く、またスタッフが皆さんとても親切でフレンドリーで非常に良かったです。 翌日はcheckout後、ラン島へ行きましたが、checkout後の荷物の保管もして頂き、また夕方戻った際には、プールも入る事もできました。 ただ、外にはシャワーはない為、プールサイドのトイレ内で着替えをしました。 立地は、ウォーキングストリートの入り口やバリハイ桟橋までも歩く事は可能です。 今回の初めてのパタヤは1泊しかできませんでしたが、次に来た時は、またこちらのHotelを利用させて頂きます。
Overnattede 1 nat i november 2023
Svar fra Mon den 30. nov. 2023
Dear Takeshi,Thank you for choosing to stay with us and for taking the time to share your positive experience. We're delighted to hear that our location along Second Road provided convenience and that you enjoyed the quietness of the rooms, allowing for a good night's rest.We appreciate your understanding regarding the pricing and facilities, and we're pleased that you found the spacious rooms and our staff's kindness and friendliness to be notable.It's great to hear that our team assisted you with storing your luggage and allowed you to use the pool after checking out. We apologize for the inconvenience regarding the lack of showers outside; your feedback is valuable, and we will explore ways to enhance this aspect.We look forward to welcoming you back on your next visit to Pattaya, and we hope your stay will be even more enjoyable.Warm regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

Masahiro

Synes godt om: Service og personale
good
Overnattede 2 nætter i november 2023
Svar fra Mon den 30. nov. 2023
Dear Mashiro,Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed your stay.Your comments are valuable to us, and we take note of your observations. We apologize for any inconvenience you may have experienced, and please know that we are committed to continuous improvement.We look forward to the opportunity to welcome you back for another positive experience in the future. If there's anything specific you'd like to share or if you have additional feedback, please feel free to reach out.Warm regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Trey

Overnattede 6 nætter i november 2023
Svar fra Mon den 17. dec. 2023
Dear Trey,Thank you for your fantastic rating! We're thrilled to hear that you enjoyed your stay with us. It's our pleasure to provide you with a positive experience.We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future.Warm regards,

10/10 Fremragende

Jeffrey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very large rooms, great pool.
Overnattede 4 nætter i november 2023
Svar fra Mon den 17. nov. 2023
Dear Jeffrey,Thank you for taking the time to share your positive feedback. We're delighted to hear that you enjoyed the spacious rooms and had a great experience at our pool. Providing comfortable accommodations and enjoyable amenities are our top priorities.We appreciate your kind words, and it would be our pleasure to welcome you back for another excellent stay. If you have any specific preferences or requests for your next visit, please feel free to let us know.We look forward to serving you again in the future.Best regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 5 nætter i november 2023
Svar fra Mon den 15. nov. 2023
Dear William,Thank you for your positive feedback on our hotel's location. We are delighted to hear that you found our location great.We hope the convenience of our location added to the overall enjoyment of your stay. If you have any additional comments or suggestions, please feel free to share.We appreciate your choice to stay with us and look forward to welcoming you back in the future.Best regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

Bernard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Hotel est en pleine réfection
Overnattede 14 nætter i oktober 2023
Svar fra Mon den 15. nov. 2023
Dear Bernard,Thank you for your feedback. We appreciate your understanding as we undergo renovations to enhance our facilities. We apologize for any inconvenience this may have caused during your stay. Our aim is to create a more modern and comfortable environment for our guests.We hope you will consider staying with us again once the renovations are complete. If you have any specific concerns or suggestions, please feel free to share them with us.Thank you for your patience and understanding.Best regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Sergiy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I am very happy with location, safety and hotel staff which was wery helpfool. You can reach any needs of yours within a walking distance.
Overnattede 9 nætter i oktober 2023
Svar fra Mon den 27. okt. 2023
Dear Sergiy,Thank you for sharing your positive experience. We're delighted to hear that you were very happy with our location, the safety of the hotel, and the helpfulness of our staff.It's wonderful to know that you found the hotel to be conveniently located for all your needs within walking distance. Your satisfaction is important to us, and we look forward to the possibility of welcoming you back in the future.If you have any specific preferences or requests for your next visit, please feel free to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

8/10 Udmærket

Nakamura

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location. Staffs are very kind.
Overnattede 3 nætter i oktober 2023
Svar fra Mon den 27. okt. 2023
Dear Nakamura,Thank you for your positive feedback. We're delighted to hear that you enjoyed our location and that you found our staff to be very kind.Your satisfaction is important to us, and we look forward to the possibility of welcoming you back in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

10/10 Fremragende

Benjamin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location. Clean and friendly staff
Overnattede 5 nætter i oktober 2023
Svar fra Mon den 23. okt. 2023
Dear Benjamin,Thank you for sharing your feedback. We're thrilled to hear that you found our location excellent and that you had a positive experience with our friendly staff. Cleanliness and great service are top priorities for us, and your comments are greatly appreciated.We hope to have the pleasure of welcoming you back for another fantastic stay. If you have any specific preferences or requests for your next visit, please feel free to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

6/10 Okay

Giuseppe

Forretningsrejsende
Synes godt om: Service og personale
Quite old strutture, renovation ongoing in the lobby. Definitely not a 5 star hotel.
Overnattede 3 nætter i oktober 2023
Svar fra Mon den 22. okt. 2023
Dear Giuseppe, We appreciate your feedback and understand your observations about the hotel's infrastructure. We apologize for any inconvenience caused by the ongoing renovations in the lobby. We are continually working to enhance our facilities, and we appreciate your input.Your feedback helps us in this process. We hope you might consider staying with us again in the future, as we strive to provide a more enhanced experience. If you have any further comments or suggestions, please don't hesitate to share. Thank you for choosing our hotel for your stay.Best regards, Wimon PHALEECluster Front Office Manager