Signor Franco,Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso ibis Styles Parma Toscanini. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più sincere scuse.Gli alberghi Ibis Styles desiderano offrire sempre il massimo nella qualità del servizio. Pertanto la sua opinione è per noi molto preziosa. Le assicuro che saranno intraprese tutte le azioni necessarie al fine di migliorare la qualità delle prestazioni citate.La ringrazio nuovamente per i suoi commenti e ci auguriamo di riconquistare la sua fiducia in occasione del suo prossimo soggiorno.Nell’attesa di accoglierla nuovamente, le porgo i miei più cordiali saluti.Renato BaladelliLa Direzione

Signor Danilo,Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso Mercure Parma Centro Stendhal. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più sincere scuse.Nell’attesa di accoglierla nuovamente, le porgo i miei più cordiali salutiRenato BaladelliManager

Dear Mr. Craig,Thank you for taking the time to tell us about your experience at the ibis Styles Parma Toscanini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Renato Baladelli

Dear Pablo,Thank you for taking the time to tell us about your experience at the ibis Styles Parma Toscanini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Renato Baladelli

Dear Andreas,Thank you for taking the time to tell us about your experience at the ibis Styles Parma Toscanini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Renato BaladelliManager

Dear Carlos,Thank you for taking the time to tell us about your experience at the ibis Styles Parma Toscanini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Renato Baladelli