Dear Michaela,We really appreciate you taking the time to share your feedback with us. While I can see that your overall stay was an enjoyable one, I regret to read thatwe were not always up to expectations during your stay. Rest assured that all of your comments have been taken into account and shared with our team to look into the matter and make sure that your next stay will be a perfect one. I hope that we will be able to welcome you back soon at SO/ Paris for, I can assure you, a wonderful success. Stefan ViardGeneral Manager - SO/ Paris

Dear Justin,Thank you for this amazing feedback. We are committed to make each of our guests stays memorable and unique and it is a great pleasure to read feedback like yours. The entire SO/ Paris team is looking forward to welcome you back soon in our Parisian Lighthouse ! Stefan ViardGeneral Manager - SO/ Paris

Dear Manuel, Thank you for sharing your feedback. It is a pleasure to read that you had a great stay in our Parisian Lighthouse. Rest assured that we will investigate the matter regarding the alarm you mentionned. The entire SO/ Paris team is looking forward to see you again soon with us ! Stefan ViardGeneral Manager - SO/ Paris

Dear Marc,Thank you for sharing your feedback with us. The entire SO/ Paris team is happy to read how much you enjoyed your stay with us and we are looking forward to see you again soon !Stefan ViardGeneral Manager - SO/ Paris

Dear Timothy, We very much appreciate you taking the time to share your feedback with us. It was a pleasure welcoming you in our Parisian Lighthouse and we are thrilled to read that your stay met your expectations. See you soon at SO/ Paris !Stefan ViardGeneral Manager - SO/ Paris

Dear Ravi,Thank you for sharing this amazing feedback with us. It is a pleasure to read how much you enjoyed your stay at SO/ Paris and we are looking forward to welcome you back soon in our Parisian Lighthouse ! Stefan ViardGeneral Manager - SO/ Paris

Dear Tarek,We very much appreciate you taking the time to share your feedback with us. It was a pleasure welcoming you at SO/ Paris and we are delighted to read that you had a great stay. The entire team is looking forward to see you soon in our Parisian Lighthouse ! Stefan ViardGeneral Manager - SO/ Paris

Dear Eugene, Thank you for your feedback. It is a pleasure to know how much you enjoyed your stay at SO/ Paris and we are looking forward to see you again soon in our Parisian Lighthouse. Stefan ViardGeneral Manager - SO/ Paris

Dear William, Thank you for sharing your feedback with us. It is a pleasure welcoming you in our Parisian Lighthouse and we are thrilled to read how much you enjoyed your experience at SO/ Paris. The entire team is looking forward to welcome you back soon with us ! Stefan ViardGeneral Manager - SO/ Paris

Dear Pascal,Thank you for your feedback ! It was a pleasure having you with us and we are delighted to read how much you enjoyed your stay in our Parisian Lighthouse. The entire SO/ Paris team is looking forward to welcome you back soon with us ! Stefan ViardGeneral Manager - SO/ Paris

Dear Yohannan, Thank you for sharing your feedback with us. It was a pleasure welcoming you and we are delighted to read how much you enjoyed your experience in our Parisian Lighthouse. See you soon at SO/ Paris ! Stefan ViardGeneral Manager - SO/ Paris

Dear Luong, We're sorry to hear that you didn't feel like you were experiencing the level of service and comfort expected from a five-star hotel during your stay with us. Your satisfaction is of utmost importance to us, and we take your feedback seriously.Please feel free to reach out to us directly with any additional feedback or concerns you may have to make sure that we look into the matter accordingly. I hope that we will be able to welcome you back soon in our Parisian Lighthouse for, I can assure you, a wonderful experience. Stefan ViardGeneral Manager - SO/ Paris

Dear Sanyogita, Thank you for rating your experience at SO/ Paris. It was a pleasure welcoming you in our Parisian Lighthouse and we are looking forward to see you again soon wih us. Stefan ViardGeneral Manager - SO/ Paris

Dear Ann,First of all, I would like to thank you for taking the time to share your feedback with us. I am truly sorry to hear about your disappointing experience. It's understandable that you expected prompt and efficient service, especially when it comes to basic requests like water delivery and check-in processes. Please rest assured that we take your feedback seriously and that the necessary will be done to make sure that we provide guests with the exceptional service they deserve.While I understand your reluctance to stay with us again, I really hope that you will agree to give us a second chance to make your stay a success. Stefan ViardGeneral Manager - SO/ Paris

Dear Eugenio,Thank you for sharing your feedback with us. It is a pleasure to read that you had a nice experience in our Parisian Lighthouse and we are looking forward to welcome you back soon at SO/ Paris. Stefan ViardGeneral Manager - SO/ Paris

Dear Delores, I'm glad to hear that you had a positive experience overall at the hotel and that the staff were attentive to your needs. Rest assured that we understand the importance of reliable information for our guests' plans and will work to improve in this area.Stefan ViardGeneral Manager - SO/ Paris

Dear Alexis, I am sorry to see that your stay didn't fully met your expectations. In order for us to improve ourselves, I would be very grateful if you could share more details on your experience. Please do not hesitate to reach out to us, we would be happy to discuss further with you. Stefan ViardGeneral Manager - SO/ Paris

Dear Philip,Thank you for your feedback. It is a pleasure to read that your stay was a great success and we are looking forward to welcome you back soon in our Parisian Lighthouse ! Stefan ViardGeneral Manager - SO/ Paris

Dear Haruka,Thank you for your feedback. The entire SO/ Paris team is looking forward to welcome you back soon in our Parisian Lighthouse. Stefan ViardGeneral Manager - SO/ Paris

Dear Babak,Thank you for your feedback. We are thrilled to read that you enjoyed our rooms and that you had a great stay in our Parisian Lighthouse. See you soon at SO/ Paris ! Stefan ViardGeneral Manager - SO/ Paris

Dear Mikiko,Thank you for taking the time to share your kind feedback with us. It was a pleasure to welcome you in our Parisian Lighthouse and we are looking forward to see you again soon at SO/ Paris ! Stefan ViardGeneral Manager - SO/ Paris

Dear Alan, Thank you for sharing this kind feedback with us. We are happy to know how much you enjoyed our hotel and your Parisian experience. See you soon at SO/ Paris ! Stefan ViardGeneral Manager - SO/ Paris

Dear Shahinda, Thank you for your feedback. It is a pleasure to read that your stay met your expectations and we are looking forward to welcome you back soon in our Parisian Lighthouse ! Stefan ViardGeneral Manager - SO/ Paris

Dear Klas,We very much appreciate you taking the time to rate your experience with us. It was a pleasure welcoming you and we are delighted to read that your stay was a great success. See you soon in our Parisian Lighthouse ! Stefan ViardGeneral Manager - SO/ Paris

Dear Stefan,Thank you for sharing your feedback with us. It was a pleasure welcoming you in our Parisian Lighthouse and we are happy to see that your stay was a perfect success. See you soon at SO/ Paris ! Stefan ViardGeneral Manager - SO/ Paris

Dear Ivan, Thank you for your feedback. It was a real pleasure welcoming you and we are happy to read that you enjoyed our panoramic views over Paris. We have shared your feedback regarding the glasses to the appropriate team to make sure that this won't happen again. The entire team is looking forward to see you again soon with us ! Stefan ViardGeneral Manager - SO/ Paris

Dear Justin,Thank you for sharing your feedback with us. It is a pleasure to read that you had a wonderful experience in our Parisian Lighthouse from check-in to check-out. The entire SO/ Paris team is looking forward to welcome you back soon with us ! Stefan ViardGeneral Manager - SO/ Paris

Chère Céline,Nous vous remercions d'avoir choisi le SO/ Paris pour votre récent séjour Parisien et d'avoir pris le temps de noter cette expérience. C'est un plaisir de constater que votre séjour ait été une parfaite réussite et nous espérons pouvoir vous accueillir de nouveau bientôt parmi nous. Stefan ViardGeneral Manager - SO/ Paris

Cher François,Merci d'avoir pris le temps de nous partager vos impressions suite à votre récent séjour parmi nous. C'est un plaisir de lire que votre séjour dans notre Phare Parisien ait été un succès du début à la fin. Toute l'équipe du SO/ Paris espère vous accueillir de nouveau bientôt parmi nous ! Stefan ViardGeneral Manager - SO/ Paris

Dear Vicky,Thank you for rating your experience at SO/ Paris. It was a sincere pleasure welcoming you and we are thrilled to see that your stay met your expectations. The entire team is looking forward to welcome you back soon with us ! Stefan ViardGeneral Manager - SO/ Paris

Dear Michael,Thank you for your feedback. It is a pleasure to read that you enjoyed your stay at SO/ Paris from check-in to check-out. The entire team is looking forward to welcome you back soon in our Parisian Lighthouse ! Stefan ViardGeneral Manager - SO/ Paris

Dear Jeffery,Thank you for sharing your feedback following your recent stay at SO/ Paris. We are happy to know how much you had a wonderful experience and we are looking forward to see you again soon at SO/ Paris. Stefan ViardGeneral Manager - SO/ Paris

Dear Jose,Thank you for sharing your feedback with us. It is a pleasure to know how much you enjoyed your stay in our Parisian Lighthouse and we are looking forward to welcome you back soon at SO/ Paris ! Stefan ViardGeneral Manager - SO/ Paris

Dear Sunghee, We very much appreciate you taking the time to share your feedback with us. It is a pleasure to read that you had a wonderful time in our Parisian Lighthouse and that you really enjoyed our Christmas decorations. The entire SO/ Paris team is looking forward to see you again soon with us ! Stefan ViardGeneral Manager - SO/ Paris

Dear Narongchai,Thank you for rating your experience at SO/ Paris. The entire team is happy to see that your stay met your expectations and we are looking forward to see you again soon in our Parisian Lighthouse ! Stefan ViardGeneral Manager - SO/ Paris

Dear Eva,Thank you for taking the time to rate your experience at SO/ Paris. The entire team is thrilled to see that your stat met your expectations and we are looking forward to welcome you back soon in our Parisian Lighthouse ! Stefan ViardGeneral Manager - SO/ Paris

Dear Ann,Thank you for rating your experience at SO/ Paris. The entire team is happy to see that your stay met your expectations from check-in to check-out. See you soon in our Parisian Lighthouse ! Stefan ViardGeneral Manager - SO/ Paris

Dear Ana,Thank you for your feedback. We are happy to read that your stay was a great success, especially thanks to the friendliness of our team who will be very happy to know that they contributed to the success of your experience. The entire SO/ Paris team is looking forward to welcome you back soon in our Parisian Lighthouse ! Stefan ViardGeneral Manager - SO/ Paris

Dear Carlos, Thank you for choosing SO/ Paris to celebrate your end of 2023 ! It is a pleasure to read how much you enjoyed your experience with us. Regarding your feedback on your dinner at Bonnie, we are sorry to read that the service and food didn't met your expectations. Please do not hesitate to reach out to us to share more details on how we could improve ourselves. The entire team wishes you a wonderful new year and we are looking forward to see you again soon with us ! Stefan ViardGeneral Manager - SO/ Paris

Dear Guest,Thank you for taking the time to share your feedback with us. We are happy to read that you enjoyed your stay and would love the know more details on how we could improve ourselves to make sure your next Parisian experience will be a perfect one. The entire SO/ Paris team is looking forward to welcome you back soon with us ! Stefan ViardGeneral Manager - SO/ Paris

Dear Kevin,Thank you for taking the time to share your feedback with us. It is a great pleasure to read how much you enjoyed your stay in our Parisian Lighthouse. See you soon at SO/ Paris ! Stefan ViardGeneral Manager - SO/ Paris

Cher Gérard,Merci pour cet aimable retour. Nous sommes ravis de lire que votre séjour ait été à la hauteur de vos attentes et que vous ayez particulièrement apprécié votre semaine dans notre Phare Parisien. Ce fut un sincère plaisir de vous accueillir au SO/ Paris et espérons pouvoir vous revoir de nouveau bientôt parmi nous ! Stefan ViardGeneral Manager - SO/ Paris

Dear Yolanda, Thank you for sharing your feedback with us. It is a pleasure to read that you had an amazing experience in our Parisian Lighthouse and that you really enjoyed the service of our team. See you soon at SO/ Paris ! Stefan ViardGeneral Manager - SO/ Paris

Dear Gheorghe,Thank you for taking the time to share your feedback with us. While I am happy to read that you absolutely loved your room and the views, I regret to see that the service you experienced didn't met your expectations. Please rest assured that our goal is to deliver a 5 stars experience from check-in to check-out and that your feedback will allow us to improve ourselves regarding the subject you mentionned. I hope that we will be able to welcome you back soon in our Parisian Lighthouse. Stefan ViardGeneral Manager - SO/ Paris

Dear Karen, Thank you for your feedback. It is a pleasure to read that you had a wonderful experience in our Parisian Lighthouse and we are looking forward to see you again soon with us ! Stefan ViardGeneral Manager - SO/ Paris

Dear Moushumee,Thank you for sharing your impressions following your recent stay with us. It is a pleasure to read that you enjoyed your stay, especially our rooms and the service of our team. The entire SO/ Paris team is looking forward to see you again soon with us ! Stefan ViardGeneral Manager - SO/ Paris

Dear Kyle, Thank you for rating your recent experience with us. It is a pleasure to know how much your stay was a success and we are looking forward to see you again soon at SO/ Paris ! Stefan ViardGeneral Manager - SO/ Paris