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Anmeldelser af La Clef Tour Eiffel Paris by The Crest Collection

5 out of 5
La Clef Tour Eiffel Paris by The Crest Collection
83 Avenue Kléber, Paris, Paris

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 390 af i alt 663 anmeldelser" "
Bedømmelse på 8 − Udmærket. 155 af i alt 663 anmeldelser" "
Bedømmelse på 6 − Okay. 63 af i alt 663 anmeldelser" "
Bedømmelse på 4 − Dårligt. 29 af i alt 663 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 663 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Just Perfect
Overnattede 3 nætter i marts 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great
Fantastic .. Sød personale

10/10 Fremragende

Bernhard

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super Hotel. Lage, Sauberkeit, Personal. Jederzeit wieder gerne!
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Ileana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The reason that I do not rate 5 star the hotel was renovating the reception for the Olympic Games. But the staff was friendly and attentive. Breakfast is expensive for what they serve it not worthy. There is a place next to the Hotel that serve excellent breakfast and best cappuccino I I drank in Paris
Overnattede 5 nætter i maj 2024

6/10 Okay

Elizabeth

Rejste med familie
Synes godt om: Rengøring
The staff is not friendly they are to cold
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Fabián

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved condition, and closeness to emblematic landmarks, Trocadero, Eiffel Tower, Triumph Arch, Champs Elysees, etc..
Overnattede 10 nætter i april 2024
Svar fra Alexandre, Guest Relations Coordinator den 22. apr. 2024
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay, and above all that you appreciate our brand and its particularitiesWe are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

2/10 Forfærdeligt

Jessika

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Definitely do not recommend this place to anyone.
Overnattede 4 nætter i april 2024
Svar fra Alexandre, Guest Relations Coordinator den 22. apr. 2024
Dear Madam, Dear Sir,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris !We would be happy to know what was the inconvenience encounter We would like to change your mind about our hotel if you come back to see us during your next stay in Paris. Best Regards,

10/10 Fremragende

Gabriela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location , amazing staff Alex and Mustafa extremely helpful. Second time staying , definitely recommend and coming back
Overnattede 4 nætter i april 2024
Svar fra Mostafa | Guest Relations den 12. apr. 2024
Dear Madame,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!We are happy to have met your expectations in service and quality standards.Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage ! We look forward to welcoming you back.Yours sincerely,Mostafa Guest Relations Coordinator

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i april 2024
Svar fra Alexandre | Guest Relations Coordinator den 30. apr. 2024
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

8/10 Udmærket

Tatyana

Overnattede 1 nat i marts 2024
Svar fra Alexandre. guest relations coordinator den 22. apr. 2024
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!We thank you for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

4/10 Dårligt

Merkur

Rejste med familie, Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
- Certain areas of the property were going under construction and were noisy. - After we asked we were told that the room had a view that was different from the actual room view. Overall the price did not justified the value.
Overnattede 4 nætter i marts 2024
Svar fra Mostafa | Guest Relations den 4. apr. 2024
Dear Valued Guest, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris! We look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Mostafa Guest Relations Coordinator

10/10 Fremragende

Denisse

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is undoubtedly one of the best places I have stayed in the world! Not only the place or the location, the treatment and the way to make my stay something very special. There is no better place to stay than this hotel. All the staff who work here are simply incredible, friendly and attentive I just love it!
Overnattede 3 nætter i marts 2024
Svar fra Mostafa | Guest Relations den 4. apr. 2024
Dear Madam, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris! We look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Mostafa Guest Relations Coordinator

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Séjour très agréable
Nous avons séjourné une nuit en famille, tout était parfait. Chambre très spacieuse et bien équipée, personnel très agréable, toujours prêt à vous rendre service. Hôtel bien situé, nous reviendrons, c'est sûr.
Overnattede 1 nat i februar 2024
Svar fra Alexandre | Guest Relations Coordinator den 18. feb. 2024
Cher Monsieur, Chère Madame,Merci d'avoir pris le temps de partager votre expérience de séjour à La Clef Tour Eiffel Paris !C'est très encourageant pour notre établissement de savoir que vous avez vécu un agréable moment pendant votre séjour et, surtout, que vous vous êtes senti comme chez vous, loin de chez vous !Nous sommes heureux d'avoir répondu à vos attentes en termes de service et de qualité. Recevoir des commentaires aussi positifs de la part de nos résidents nous motive à améliorer toujours plus notre engagement à fournir un bon service.Nous vous remercions encore pour votre précieux soutien et sommes impatients de vous accueillir à nouveau dans l'une de nos résidences.Bien Cordialement,

10/10 Fremragende

KENT

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Alexandre | Guest Relations Coordinator den 18. feb. 2024
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

8/10 Udmærket

Hyeonho

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
화장실 비데가 있었으면 하는 아쉬움!
Overnattede 2 nætter i januar 2024
Svar fra Alexandre | Guest Relations Coordinator den 18. feb. 2024
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!Concerning the bidets, we're sorry but we haven't had any since our renovations. However, we can supply showerheads on request. Receiving feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

4/10 Dårligt

Karen

Overnattede 5 nætter i december 2023
Svar fra Alexandre, Guest Relations Coordinator den 18. feb. 2024
Dear Karen,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris !We are sorry that we were unable to meet your expectations during your stay in our establishment. This does not represent our standards or the commonly shared experiences at La Clef Tour Eiffel. Please don't hesitate to give details of any areas of disappointment, so that we can do what's necessary to improve. We would be happy to change your mind about our hotel if you come back to see us during your next stay in Paris. Best Regards,

8/10 Udmærket

Jeffrey

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice suite including large living room and kitchen. So close to Eiffel Tower and metro. Market conveniently close by with decent prices.
Overnattede 4 nætter i december 2023
Svar fra Alexandre, Guest Relations Coordinator den 18. feb. 2024
Dear Jeffrey,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!Our location near the Eiffel Tower, the Arc de Triomphe and in the middle of the 16th arrondissement. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

8/10 Udmærket

Toni K.

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is under construction. There’s several cards to use for hotel security. I like that if the card works. Ours did not work at first and had to be changed. It looked like they don’t have enough staff at the reception. The AC was not working. Had to open the window that meant we can hear the noise from the outside bar and fast vehicles. It was a challenge.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Ismael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

Vonda, Santa Barbara

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff are so friendly and helpful. Two bedroom apartment was perfect for us with our three-night stay with two dogs: luxurious but not precious. I’m so grateful to the rare hotel such as this one who strive to offer comfort to the humans as well as welcome dogs. Location, for tourists or business, is also perfect.
Svar fra Alexandre | Guest Relations Coordinator den 30. nov. 2023
Dear Madam Roberts,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

6/10 Okay

Gilles, Abu Dhabi

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The maintenance was not properly done. Multiple light bulbs were burnt. The shower showed no pressure.
Overnattede 1 nat i oktober 2023
Svar fra Alexandre |Guest Relations Coordinator den 30. nov. 2023
Mr. Vandevoorde,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris !We are sorry that we were unable to meet your expectations during your stay in our establishment. This does not represent our standards or the commonly shared experiences at La Clef Tour Eiffel. We have taken note of all your comments and will use them to overcome the problems encountered or to improve our services for the future.We would be happy to change your mind about our hotel if you come back to see us during your next stay in Paris. Best Regards,

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfectly located. Very convenient. Clean and comfortable.
Overnattede 6 nætter i oktober 2023
Svar fra Alexandre | Guest Relations Coordinator den 30. nov. 2023
Dear Mr Feigel, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

10/10 Fremragende

aziza

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Alexandre | Guest Relations Coordinator den 30. nov. 2023
Dear Madam Hassani, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

8/10 Udmærket

Kuldip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023

10/10 Fremragende

Khaled

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good hotel
Overnattede 9 nætter i august 2023

2/10 Forfærdeligt

Vladimir

Overnattede 4 nætter i august 2023

2/10 Forfærdeligt

Elias daniel

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Very bad
Helo. I had reserved and paid for a 2-bedroom deluxe room at the La Clef Tour Eiffel hotel for more than 1 month, but the same day I have to check in I received an email from you informing me that you canceled that reservation. and they changed it to the La Clef Louvre hotel, which is in another area that did not interest me, because for some work meetings and family reasons, I had to be in the Trocadero area, and they also changed me to a smaller room Because I already reserved and paid for a 60-meter room and they changed it for another 40-meter room and in another place, 4.5 km away. Therefore I had to spend on several taxis and transportation to move to the other area where I had my reservation. This situation had never happened to me. I travel to Paris very often for work and family reasons, and I always stay in hotels in the Trocadero area, but this time I wanted to try another hotel and stay at La Clef Tour Eiffel, but I was very disappointed by what you told me They canceled my reservation the same day, and I could no longer change to another hotel, because for the same day the prices were already much more expensive to book another hotel.
Overnattede 2 nætter i august 2023

10/10 Fremragende

Evelyn, Katy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very nice hotel with excellent location with walkable distance to main attractions. breakfast buffet very good, room was nice and clean with nice amenities.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

rosaura

Overnattede 3 nætter i juli 2023

10/10 Fremragende

Khaled

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
V good hotel
Overnattede 3 nætter i august 2023

10/10 Fremragende

Daniela, yonkers

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the property, location is the best, friendly staff, clean Overall, we definitely going back
Overnattede 1 nat i juli 2023

10/10 Fremragende

Sohail

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was great! Monirath at the front desk provided excellent service! The breakfast was exquisite! The quality of the ingredients were very high! Definitely recommended!
Overnattede 3 nætter i juli 2023

8/10 Udmærket

Carlos

Synes godt om: Rengøring, service og personale
Good.
Overnattede 8 nætter i juni 2023

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023

6/10 Okay

Geliann

Overnattede 2 nætter i juni 2023

10/10 Fremragende

Christina, Ozone Park

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect place to stay in Paris. We stayed here in June with a toddler. Had a one bedroom suite. Includes a little kitchen and a washer/dryer combo. Hotel provided the crib which is a plus. Very cute hotel with a nice Parisian feel. Great size bathroom. Bigger than your typical European hotel. Great location. 2-3 min walk to the train and bus stop outside the hotel. Walking distance to the Eiffel tower! You can see it early in the day and beat the crowd and at night. Walking distance to restaurants. There is a little market just two doors down and a pharmacy right next door. Would highly recommend this hotel
Overnattede 5 nætter i juni 2023

2/10 Forfærdeligt

Alvaro

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
At most a 3 star hotel. Rooms were a big disappointment. Do not stay here!
Overnattede 4 nætter i juni 2023

2/10 Forfærdeligt

Tat Pui

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Lots of ants & insects in my room #122 . The bathroom was smelly . Fabric on the chair are worn out . They changed it to 325 the next morning . No sleepers , bathrobe & others that were present before
Overnattede 2 nætter i maj 2023

8/10 Udmærket

Cat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The property is pretty central. Its just a short walk and a road cross to see the Eiffel Tower in all of it's glory. There's a plethora of restaurants, bars, a supermarket and drugstores in close proximity. Thats the good news. Triple check the dates! As I noticed there was an issue with the dates, and contacted the hotel, got no response from them. We had prepaid in full for the room so it shouldnt have been a problem but yet on arrival this was an issue. The person checking us in had major attitude. The manager eventually got involved and we got the room sorted. We were offered a free breakfast which we then got charged for. On departing there seemed to be another issue and I'm waiting to see if we get a refund for 1 night that we didn't stay as the person on duty didn't seem to have a clue what to do.
Overnattede 6 nætter i maj 2023

2/10 Forfærdeligt

Francisco

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2023

10/10 Fremragende

Venkata Scanda Deepak

Overnattede 5 nætter i april 2023

8/10 Udmærket

Devakumaran

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 4 nætter i april 2023

10/10 Fremragende

BYUNG CHANG

Overnattede 1 nat i april 2023

10/10 Fremragende

Alan Julian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2023

6/10 Okay

Conny

Forretningsrejsende
Synes ikke om: Rengøring
If you can choose another hotel, do so!
Extremely overpriced at this hotel! We were on a business trip 5 people for six days, did not get cleaned one of the days and no refill of shampoo, skin cream either of the days and dusty under the beds... Disaster breakfast at a crazy overprice of 30 euros.. The staff at the reception did not say good morning or good evening either..
Overnattede 7 nætter i februar 2023
Svar fra guest relation manager den 10. mar. 2023
Dear Conny, thank your for taking the time to write your feedback about your recent stay, giving us another occasion to apologies for the missing cleaning service. We value your comment and it will be used to improve the communication among our hotel's departments. We cannot reverse this unhappy experience but we hope we may have another occasion to welcome you again and serve you better.

10/10 Fremragende

Genithia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A perfect stay!
My stay at the La Clef Tour Eiffel Paris by the Crest Collection was perfect!!! The staff was professional and diligent in addressing all my spoiled needs -:) We had the two bedroom suite with three bathrooms
Overnattede 5 nætter i februar 2023
Svar fra guest relation manager den 10. mar. 2023
We are so glad to receive your feedback. Your nice words will be shared with the entire team. We look forward to see you again in one of our Residence.

10/10 Fremragende

Krystal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely loved my stay here. During my vacation, my boyfriend proposed and the staff found out and gave
Svar fra guest relation manager den 10. mar. 2023
Thank you for very much! your feedback inspire us to continually improve our commitment. Hoping to welcoming you soon again at La Clef Tour Eiffel

10/10 Fremragende

Tiwanda

Overnattede 5 nætter i februar 2023

10/10 Fremragende

Ibimina, Atlanta

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Home away from Home in Paris with the warmest and most caring team
Overnattede 6 nætter i februar 2023
Svar fra Cid | Guest Relations den 16. feb. 2023
Dear Ibimina,Thank you for choosing La Clef Tour Eiffel for your stay in Paris.We are pleased to hear that you had a great time with us, the most important, you felt being cared.We wish to have you back in Paris very soon to continue this beautiful journey.Best regards,Cid Guest Relations

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2023
Svar fra Cid | Guest Relations den 30. jan. 2023
Dear guest,Thank you for choosing La Clef Tour Eiffel for your last stay in Paris.We are sorry to see that your stay with us did not reach your expectations. Please feel free to contact us if anything we can improve.We wish to hear from you and have a chance to welcome you back for a much improved experience.Best regards,Cid Guest Relations