Thanks Henrik

Thanks for your supportRegards

Dear Monika,Thank you for such a positive feedback. We took good note of your remark regarding the parking access. We know la Defense area is particular and it is the reason why we invite our guests to reserve the parking so we can send them the parking access map.On your next visit, do not hesite to ask for it, our front office team, will be delighted to send it to you.We all look forward to welcoming back in the future and wish you a lovely Sunday. Best regards,Marie Le Gall - Operations Manager

Kære rejsende, Tak for din anmeldelse og fordi du valgte Fraser Suites Harmonie. Jeg er glad for, at du nød dit ophold, og jeg ser frem til at have dig igen som gæst på vores hotel. Med venlig hilsen Xavier LAMONT General Manager

Cher Client, Merci pour votre retour positif. Nous espérons vous recevoir de nouveau très bientôt. Bien à vous, Marie Le Gall - Responsable des Opérations

Kære kunde Tak for at du tog dig tid til at skrive til os efter dit nylige ophold hos os. Vi er glade for at læse, at dette besøg var behageligt og tog din bemærkning til efterretning. Vi håber at modtage dig igen meget snart og ønsker dig en lykkelig feriesæson. Med venlig hilsen Marie Le Gall - Receptionsleder

Chère Anne-Sofie, Merci d'avoir pris le temps de nous écrire suite à votre récent séjour. Nous sommes ravis que cette visite ait été à la hauteur de vos attentes et espérons vous recevoir de nouveau très bientôt. Bien à vous, Marie Le Gall- Chef de réception

Chère Linette, Merci d'avoir pris le temps de nous écrire suite à votre récent séjour parmi nous. Nous sommes ravis de lire que vous avez apprécié votre séjour et espérons vous revoir de nouveau très bientôt. Bien à vous, Marie Le Gall - Chef de réception

Kære Fru, Vi takker for, at du har taget tid til at skrive til os efter dit nylige ophold hos os. Vi er oprigtigt ked af, at dette ophold ikke levede op til dine forventninger og tog godt vare på dine bemærkninger til at arbejde for at forbedre vores service. Vi forny vores oprigtige undskyldninger og håber at få chancen for at modtage dig igen på bedre betingelser for at komme ind i dig. Med venlig hilsen, Marie Le Gall - Reception Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Xavier LAMONT General Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Xavier LAMONT General Manager

Dear hiushan,Thanks you for your ghigh score and for taking the time to give us your feedback after your stay at Fraser Suites Harmonie.I'm glad that we contribute to enjoy your stay in Paris.We hope your next stay is juts around the corner :-)RegardsX. LAMONTGeneral Manager

Dear Shahid,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!I hope your next stay is just around the corner. RegardsX. LAMONTGeneral Manager

Dear Vladimir,Even though I find your judgement very unfair and your comment not very constructive for us, I am sorry to read that you did not enjoy your stay with us. That is your opinion.I'm not familiar with the Red Cross hotels in the Bronx, but I'm pleased to hear that people in need are welcomed in very good conditions :-)RegardsX.LAMONTGeneral Manager

Dear Jenny,Thank you for your positive feedback ! We are glad that you enjoyed your experience in Fraser Suites Harmonie.We hope to welcome you back very soon.Best regards,Marie Le Gall - Operations Manager

Debora,Grazie per aver dedicato del tempo per condividere le tue impressioni dopo il tuo recente soggiorno con noi.Siamo lieti di leggere che questa visita è stata all'altezza delle vostre aspettative e non mancheremo di condividere le vostre gentili parole con tutti i team.Speriamo di darvi il benvenuto di nuovo molto presto.Nel frattempo rimaniamo attenti alle vostre esigenze e vi auguriamo una piacevole giornata.Cordiali saluti,Marie Le Gall - Responsabile delle operazioni

Fernando,Gracias por tomarse el tiempo de compartir sus impresiones tras su reciente estancia con nosotros.Estamos encantados de leer que esta visita estuvo a la altura de sus expectativas y no dejaremos de compartir sus amables palabras con todos los equipos.Esperamos darle la bienvenida nuevamente muy pronto.Mientras tanto, seguimos atentos a sus necesidades y le deseamos un agradable día.Bueno para usted,Marie Le Gall - Directora de Operaciones

Dear Ajay,Thank you for taking the time to share your impressions following your recent stay with us.We are delighted to read that this visit lived up to your expectations and we will not fail to share your kind words with all the teams.We hope to welcome you again very soon.In the meantime, we remain attentive to your needs and wish you a pleasant day.Yours sincerely,Marie Le Gall - Operations Manager

Dear Mr Mehul,We appreciate you taking the time to provide us with such sincere feedback of your stay. I am very sorry to hear that your stay did not meet expectations.I read the security report on the lift malfunction. The security service intervened in 3 min. However, I understand that this may have seemed a long time to you ... .As far as housekeeping is concerned, the reports and our managers clearly state that our housekeeping teams were on hand every day to do the cleaning service.We have sent your feedback to the personnel concerned. Again, I apologise for this bad experience., this is very disappointing to hear.RegardsX. LAMONT

Dear Meryl,We appreciate you taking the time to provide us with such sincere feedback of your stay. I am very disappointed to hear that you found our service to be below your standards.We have sent your feedback to the personnel concerned. I apologise for this bad experience.This is very disappointing to hear, but we hope you give us another chance to make it up to you.RegardsX. LAMONTGeneral Manager

Dear Mark,*Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!particularly in terms of heat. A hot day, a cold day, it's difficult at the moment to fix the temperature of our system, the external variations are too strong. I'm sorry that this inconvenienced you during your stay.RegardsX. LAMONTGeneral Manager

Dear Rajesh,Thank you for your positive comments and I am pleased that you had a good stay at Fraser Suites Paris La Défense overall.However, I apologize for the inconveniences that you experienced during your stay, particularly in terms of heat. A hot day, a cold day, it's difficult at the moment to fix the temperature of our system, the variations are too great. I'm sorry I can't give you a clearer answer.We hope to welcome you very soon.RegardsX. LAMONTGeneral Manager

Dear Derrick,I appreciate your high score about Fraser Suites Paris La Défense. We do take pride in answering to our guests' needs the best way we can. Hope your next stay is just around the corner.RegardsX. LAMONTGeneral Manager

Dear Karen,Thank you for this positive feedback.We are glad to see that you enjoyed your stay and hope to welcome you back soon.Best regards,Marie Le Gall - Operations Manager

Caro Eros,Apprezzo il suo feedback positivo sul Fraser Suites Paris La Défense. Siamo orgogliosi di rispondere alle esigenze dei nostri ospiti nel miglior modo possibile. Spero che il suo prossimo soggiorno sia dietro l'angolo.Distinti salutiX. LAMONTEDirettore generale

Dear Dionne,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!I hope your next stay is just around the corner.RegardsX. LAMONTGeneral Manager

Dear Sheldon,Thank you for this positive feedback.We are glad to see that you enjoyed your stay and hope to welcome you back soon.Best regards,Marie Le Gall - Operations Manager

Dear M. Corey.Our locations is definitely one of the things we are very proud of about Fraser Suites Harmonie. We are so lucky to have a property with a parking, close by the metro station, and with a very strategic location that brings our guest just a few steps away from must-see attractions and conveniences :-)We've been certified Green Key, and I'd like to thank you for pointing out that one of our initiatives is to offer our customers a water fountain. A real plus for the planet! We hope to welcome you again very soon.Contrary to popular opinion, there is still availability for this summer ;-)RegardsX. LAMONTGeneral Manager

Bonjour LauraThanks for your high score.We hope to see you again very soon, especially this summer. Contrary to popular belief, there is still plenty of availability for this period, before, during and after the Paris Olympics.RegardsX. LAMONTGeneral Manager

Dear Ken,Thank you for your taking the time to share your impressions following your recent stay amongst us.I am sorry to read that you had to wait for your room. However, as is it specified in our residence description, check-in is starting after 3PM. I can see in my system that you were checked-in at 11:30 AM. I am glad that our team could find a solution earlier to allocate you.Please on another visit, if you plan to arrive early, do not hesitate to inform us or to book the night before in order to have you room ready upon your arrival. I can also read that your mention an issue with service request. Can you please tell us more about what happend so we can work on improving this point ?Waiting for your response, I remain at your disposal and hope to welcome you back soon.Best regards,Marie Le Gall - Operations Manager

Dear Ambreen,Thank you for taking the time to share your impressions following your recent stay with us.We are sincerely sorry to read that this visit did not live up to your expectations despite the efforts of our technical teams, our receptionists and housekeepers.In fact, our teams have all intervened on several occasions in your apartment to check, or find ways to improve, your comfort.You were also offered a move but you refused it.Despite our technical team's research, we have not noticed any water problems and no other customer reports have been made on this subject during your stay. Your feeling may come from the fact that we use ecological shower heads which can slightly reduce water pressure to protect the environment.Concerning the sofa mattress, once again our teams intervened to resolve your discomfort by offering a mattress topper or by installing a device under the mattress aimed at reinforcing the support that you found lacking.Our teams have taken turns to provide you with their listening, support and possible alternatives, including a change of room. Unfortunately, this was not enough to meet your expectations and we are sincerely sorry.We remain at your disposal and hope to have the opportunity to leave you with a better memory during a future visit.In this expectation, we renew our apologies and wish you a pleasant day,Yours sincerely,Marie Le Gall - Operations Manager

Dear Christine,Thank you for taking the time to share your impressions following your recent stay with us.We are delighted to read that this visit lived up to your expectations and we will not fail to share your kind words with all the teams.We hope to welcome you again very soon.In the meantime, we remain attentive to your needs and wish you a pleasant day.Yours sincerely,Marie Le Gall - Operations Manager

Dear Hoang,Thank you for taking the time to share your impressions following your recent stay with us.We are delighted to read that this visit lived up to your expectations and we will not fail to share your kind words with all the teams.We hope to welcome you again very soon.In the meantime, we remain attentive to your needs and wish you a pleasant day.Yours sincerely,Marie Le Gall - Operations Manager

Dear Amberliz,Thank you for taking the time to share your impressions following your recent stay with us.We are delighted to read that this visit lived up to your expectations and we will not fail to share your kind words with all the teams.We hope to welcome you again very soon.In the meantime, we remain attentive to your needs and wish you a pleasant day.Yours sincerely,Marie Le Gall - Operations Manager

Dear KarlThanks for your high score.We hope to welcome you again very soon.RegardsX. LAMONTGeneral Manager

Dear John,Thank you for taking the time to share your impressions following your recent stay with us.We are delighted to read that this visit lived up to your expectations and we will not fail to share your kind words with all the teams.We hope to welcome you again very soon.In the meantime, we remain attentive to your needs and wish you a pleasant day.Yours sincerely,Marie Le Gall - Operations Manager

Cher Jean-François,Merci d'avoir pris le temps de partager vos impressions à la suite de votre récent séjour parmi nous.Nous sommes enchantés de lire que cette visite a été à la hauteur de vos attentes et nous ne manquerons pas de partager vos bons mots avec l'ensemble des équipes.Nous espérons vous recevoir de nouveau très prochainement.Dans cette attente, nous restons à votre écoute et vous souhaitons une agréable journée.Bien à vous,Marie Le Gall - Responsable des Opérations

Beste Richard,Hartelijk dank voor uw tamelijk positieve feedback en dat u de tijd heeft genomen om uw indrukken te delen.We hebben nota genomen van uw opmerkingen en er is een campagne gaande om een aantal van onze badkamers te vernieuwen om het comfort van onze klanten te verbeteren.Wij hopen dat u bij een volgend bezoek de kans krijgt om ze te ontdekken.Tot binnenkort,Vriendelijke groeten,Marie Le Gall - Operationeel manager

Dear Khadijeh,Thank you for taking the time to share your impressions following your recent visit.I am sorry to read that this stay, despite the kindness of our team, unfortunately did not live up to your expectations and we have taken note of your comments.Regarding cleaning, this does not reflect our usual quality of service and is indeed not acceptable. I offer you our most sincere apologies and inform you that a point has been made with our service provider so that this incident remains isolated.As for the absence of a sink in the toilets, this is unfortunately linked to the configuration of the establishment and is frequently found in old buildings in France. I understand that this may be surprising and not seem very hygienic.Finally, regarding the two baby cots in your room, this is related to the details we received from Expedia for your reservation. In fact, we had 2 children aged 2 years old in the room, which meant setting up a baby bed for our teams and I am sorry if this was not suitable. However, I believe that our housekeeper was able to do what was necessary immediately and assist you in sleeping on your children's sofa and I am delighted.I renew our sincere apologies for this experience and sincerely hope that we will have the opportunity in the future to leave you with better memories.In the meantime, we wish you an excellent weekend.Yours sincerely,Marie Le Gall- Operations Manager

Dear Sonia,Thank you for taking the time to share your impressions following your recent stay with us.We are delighted to read that this visit lived up to your expectations and we will not fail to share your kind words with all the teams.We hope to welcome you again very soon.In the meantime, we remain attentive to your needs and wish you a pleasant day.Yours sincerely,Marie Le Gall - Operations Manager

Cher Laurent,Merci pour votre évaluation.Je vois que vous n'êtes pas totalement satisfait de votre séjour. Pourrez-vous nous dire ce qui vous a manqué et qui pourrait être amélioré ? Cela nous aiderait beaucoup à continuer de faire évoluer notre produit et nos services.Merci par avance pour votre retour et nous espérons avoir l'occasion de vous laisser un meilleur souvenir lors d'une prochaine visite.Bien à vous,Marie Le Gall - Responsable des Opérations

Dear Mr Baroudi,Thank you for your high score. I am so glad to hear that you enjoyed your stay with us!I hope your next stay is just around the corner.RegardsX. LAMONTGeneral Manager

Bonjour AlexandreJe vous remercie d'avoir pris le temps de partager votre expérience chez Fraser Suites Paris La Défense.J'ai bien noté votre remarque sur le fer à repasser que nous avons déjà changé. Je vous remercie de l'avoir signalé.J'espère que nous aurons l'occasion de vous recevoir à nouveau trés prochainementCdltX. LAMONTDirecteur

Dear Gana,Thank you for giving us a perfect rating and for recommending us to other travellers. I'm sure our entire hotel staff enjoyed attending to your needs as much as you enjoyed your stay.RegardsX. LAMONTGeneral Manager

Dear Guest,Thank you for your review and for choosing us for your visit in Paris. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our residence.RegardsX. LAMONTGeneral Manager