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Anmeldelser af Sol Miranda Hotel

3.5 out of 5
Sol Miranda Hotel
Av. Ventidero 226, Ollantaytambo, Cusco

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 105 af i alt 166 anmeldelser" "
Bedømmelse på 8 − Udmærket. 41 af i alt 166 anmeldelser" "
Bedømmelse på 6 − Okay. 8 af i alt 166 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 166 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 166 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Finn West

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i juli 2019

4/10 Dårligt

Paul

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Disappointing Central location and pleasant staff but this hotel is not 3*, certainly not boutique and has nothing to justify the 3* price. Breakfast was meagre, rooms dated, bedside lights didn’t work at all, plugs faulty, lukewarm shower (leave it to run and it got there eventually) paint peeling from the entire ceiling in the bathroom. Some cleanliness issues and musty pillows. Right on the road so noisy late into the night. View of the ruins didn’t impress. Wanted to like it but very disappointing stay, the worst hotel of a 2 week trip. Shame as the hotel has potential; staff need to work to address basic issues.
Overnattede 1 nat i maj 2024
Svar fra ce den 28. maj 2024
Certainly! Here's an apology you could use:Dear [Guest],We extend our sincerest apologies for the disappointing experience you encountered during your recent stay at our hotel. Your feedback is invaluable to us, and we are truly sorry to learn that we fell short of meeting your expectations.We acknowledge the various issues you highlighted, including the condition of the rooms, breakfast quality, maintenance concerns, noise disturbances, and cleanliness standards. Please know that this is not reflective of the level of service and comfort we strive to provide to our guests.Rest assured, we take your comments seriously, and immediate action will be taken to address each of the issues you mentioned. We are committed to enhancing our facilities and services to ensure that all our guests enjoy a comfortable and pleasant stay with us.We sincerely appreciate your feedback and thank you for bringing these matters to our attention. We hope you will consider giving us another opportunity to serve you better in the future.Warm regards,

10/10 Fremragende

kyle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great little hotel right in the heart of town! The only thing is if you are a light sleeper, there is a bar next door, which you can hear till about midnight. Didn’t bother me, but my wife said it kept her up a little. It was a 10 minute straight walk to the train station, the archeological site was a five minute walk ($45 US for a private tour guide), and right near a lot of restaurants. The hotel arranged a taxi to pick us from Cusco airport, took us to the salt mines and moray, and delivered us to the hotel! So easy and worry free, made the vacation hassle free.
Overnattede 1 nat i maj 2024
Svar fra ce san den 20. maj 2024
Thank you so much for your review! We're glad to hear you enjoyed our hotel's central location and the ease of the transportation arrangements we provided. We apologize for any inconvenience caused by the nearby bar noise. We hope to welcome you back for another hassle-free stay in the future!Best regards,

10/10 Fremragende

Jaden, Columbus

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are so friendly, The hotel is close to everything. Nice warm water in the shower. Thank you so much.
Overnattede 1 nat i maj 2024
Svar fra ce den 15. maj 2024
I'm glad you're having a great experience! If you need anything else, feel free to let me know.ce

10/10 Fremragende

Cristina

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, nice rooms with a view of the ruins, great beds, very nice bathroom. Staff was amazing. Nicely remodeled, very clean and charming. Nice buffet breakfast, nice service. Suggestions to improve the experience: make the instructions for the wifi and how to use the tv remote more clear. But the front desk guy came right away and explained things to us. He was very professional and friendly.
Overnattede 1 nat i maj 2024
Svar fra CE den 9. maj 2024
Thank you for sharing your experience! It's fantastic to hear that you enjoyed the great location, rooms with a view, comfortable beds, and excellent service from our staff. We're glad you found the hotel clean, charming, and enjoyed the buffet breakfast. We appreciate your suggestion to improve clarity on wifi and TV remote instructions, and we're pleased that our front desk staff could assist you promptly. We hope to welcome you back soon!"

8/10 Udmærket

Monica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was in a very convenient area. Staff were friendly and breakfast was good.
Overnattede 2 nætter i april 2024
Svar fra Ali den 15. apr. 2024
Gracias

10/10 Fremragende

Wai Tai

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best hotel in Ollantaytambo! The hotel was close to everything, the city center, the plaza, and the train station (to Machu Picchu). Our room had the beautiful view of the mountains and an historical site. The facilities were sufficient, and when we needed more, we go them. We were lucky to meet the owners Alicia and Mike. They were super helpful and knowledgeable. They speak great English! I wish I had more time, and can practice some Wing Chun with Mike who is a Sifu...
Overnattede 3 nætter i marts 2024
Svar fra Alicia den 6. apr. 2024
Muchas Gracias.

10/10 Fremragende

Jay

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed in a quad room which is a nice option for 4 adults. We took advantage of the car service from CUZ to the hotel, with some sight seeing - a very pleasant first look at the Sacred Valley with a delightful driver, Edison. Hotel owner was very accommodating and helpful.
Overnattede 2 nætter i februar 2024
Svar fra Ali den 24. feb. 2024
Muchas gracias.Buen viaje.Saludos,Alicia.

10/10 Fremragende

HERNAN

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lindo edificio...una decoración preciosa ...las habitaciones amplías...los banhos bellos y limpios ...camas cómodas...y para rematar...VISTA A LAS RUINAS DE OLLANTAYTAMBO....LO.MAXIMO....NO SE PUEDE PEDIR MAS....GRACIAS
Overnattede 1 nat i januar 2024
Svar fra Ali den 7. feb. 2024
Gracias Hernan.

10/10 Fremragende

Rajesh, Pleasanton

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We got a room that faced the ruins. It made our surreal and not to mention the ease to get to the town main plaza and everything so close by. Will love to stay there. The staff was super attentitve.
Overnattede 1 nat i januar 2024
Svar fra Ali den 7. feb. 2024
Muchas Gracais Rajesh,

10/10 Fremragende

Gaurab, Danville

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Ali. den 7. feb. 2024
Gracias Gaurab.

10/10 Fremragende

frank

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The view of ollantaytamboo was great. But the best part was meeting and interacting with the owners daughter Smila. She made my stay memorable. Great interactions over several days, she is a very special young lady.
Overnattede 1 nat i december 2023

4/10 Dårligt

Anna

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I am well aware of the location of the hotel but with that said there was no hot water, no available tv channels and the internet was extremely limited. I don’t know if the other properties around Ollantaytambo are the same but that was our experience. On the other hand the staff was very friendly.
Overnattede 1 nat i december 2023

10/10 Fremragende

Josè

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

6/10 Okay

Siutini

Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I had a decent stay here. There were some issues I think folks need to be aware of before choosing this place. 1st was the internet is unreliable. It was not working for two and a half days I there. Also the water is off from 3pm-6pm and then 9pm-6am. The breakfast is not good. The bathroom I had didn’t make sense. The towel hanger was inside the shower and no counter space to put your toiletries. The toilet paper holder was broken. There isn’t an ATM on the premises. The family that runs this place are kind but hardly around for assistance for the guest. The location is fantastic though.

8/10 Udmærket

Tim, San Antonio

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property is in a very small, rustic town. The staff helped us with excellent arrangements for transportation. Our room had a fantastic view of the Ollantaytambo Inca ruins. The room was
Overnattede 1 nat i oktober 2023
Svar fra Alicia den 24. okt. 2023
Muchas Gracias.

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Warm hospitality
Such friendly staff! So accommodating and friendly. Helped me get a taxi to return to Cusco. The view of the Inca site is phenomenal. Enjoyed hot tea from my room reading a book and looking at the vista. Quiet and convenient location.
Overnattede 2 nætter i oktober 2023
Svar fra Alicia den 30. okt. 2023
Muchas Gracias Angela.

10/10 Fremragende

Victoria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel in central location with an amazing view of the Ollantaytambo ruins. Very helpful staff. Perfect place to stay before or after visiting Machu Picchu.
Overnattede 2 nætter i oktober 2023
Svar fra Alicia den 5. okt. 2023
Thanks¡¡¡

6/10 Okay

Wynne, Aurora

Rejste med partner, Rejste i en gruppe
Very good for what it cost. I would say that it's more of a 2-star property. The water stops running at around 10:30 pm until 5:30 am. This was not shared with us when we checked-in around 9:30 pm. So beware. The room that we had was very large, but the sheets were not the cleanest.
Overnattede 2 nætter i september 2023
Svar fra Alicia den 15. sep. 2023
Hola Winny.Lo siento mucho que paso eso.El preblema es que tenemos inconvenientes en el pueblo y ellos cortan el agua en ciertas horas.Disculpa por no comunicarte en el check in.AttAlicia

10/10 Fremragende

SANU

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is run by Alicia and her family. They are really friendly folks. Alicia's daughter Esmilla was the sweetest girl I met during my Peru trip. She helped me carry my luggage from my motorcycle to the hotel. She walked all the way from the hotel to a nearby garage to park my motorcycle. For the breakfast menu, they make an awesome orange juice from fresh orange by hand.
Svar fra Alicia. den 12. sep. 2023
Thank you very much, happy day.

2/10 Forfærdeligt

Dennis, Seattle

Overnattede 1 nat i september 2023
Svar fra Alicia den 3. okt. 2023
I am sorry.

8/10 Udmærket

Vanessa

Rejste med partner
Synes godt om: Service og personale
The property was doing some renovating during our stay but overall staff was extremely friendly and helpful and room was clean and had to most excellent view of the ruins. Water regulations here were slightly strict but believe that was more town related than the actual property as water was off from 1030-630 in the morning and 330 to 530 in the afternoon. So kind of had to plan around that but overall, would stay there again. Conveniently located near everything and they were able to hold our bags while we hiked the Inca Trail and visited machu Picchu!
Overnattede 1 nat i september 2023
Svar fra Alicia den 11. sep. 2023
Muchas gracias.

10/10 Fremragende

vicky

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The girl working there was very friendly and helpful.10/10
Svar fra Ali den 7. sep. 2023
Gracias.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Decent stay! Give it a chance
My brother and I had to quickly find a new place to stay. Although we stayed one pretty costly night, it was not bad. The owner of the property said they are still trying to recover from the pandemic and the recent civil riots. The town relies heavily on tourism and so when things were shut down, most hotels and tourism companies suffered tremendously, Contractors were renovating during our stay but posed not annoyance. My only suggestion is add insect meshes on the outside of the windows. The room was warm during the day so we were forced to open the windows which in turn would let the flies in!
Overnattede 1 nat i september 2023
Svar fra Alicia den 7. sep. 2023
Thank you very much for your understanding,

10/10 Fremragende

LUCAS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ótimo
Overnattede 2 nætter i august 2023
Svar fra Ali den 4. sep. 2023
Gracias Lucas.

8/10 Udmærket

Sumit

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful and friendly staff.
Overnattede 3 nætter i august 2023
Svar fra Ali den 23. aug. 2023
Thanks¡

10/10 Fremragende

William

Overnattede 1 nat i august 2023
Svar fra Alicia den 7. sep. 2023
Gracias

10/10 Fremragende

Amita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hospitality of staffs, very spacious and clean room, walking distance to main attentions. They cooked breakfast for us. The only thing is very low water flow in the bathroom and was leaking.
Overnattede 1 nat i august 2023
Svar fra Alicia den 10. aug. 2023
Gracias Amita¡¡¡

10/10 Fremragende

Lisa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is situated on the corner of 2 streets and faces the ruins in Ollantaytambo. Our room was the loft of the property and we would sit in the afternoon soaking up the sun through the large windows watching people bus in to walk up the ruins. The mother and daughter team that run the property were very helpful and accommodating. They were both friendly and inviting. The morning we left early to go to Machu Picchu breakfast was waiting in the kitchen in bags to take to eat on the train. The location was fantastic. We loved, loved, loved it. The only recommendation i would suggest was that the property put signs in the bathroom about not flushing toilet paper as we blocked ours the first day, but was quickly sorted. Also the spa bath could not be used as the plug would not pull up. We would return and book the same room.
Overnattede 3 nætter i juli 2023
Svar fra Alicia den 28. jul. 2023
Muchicimas gracias.

10/10 Fremragende

Gregory

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent place to stay on Ollantayambo. Great loacation. Walkable to everywhere in town
Overnattede 2 nætter i april 2023
Svar fra Ali den 3. maj 2023
Muchas Gracias¡¡¡

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay in Ollantaytambo. Hotel staff was very helpful, place was clean and wifi worked well.
Svar fra Ali den 20. jan. 2023
Muchas Gracias

2/10 Forfærdeligt

Jason

Overnattede 1 nat i december 2022
Svar fra Ali den 20. jan. 2023
Gracias

10/10 Fremragende

Vanessa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
View was spectacular!
This hotel was family ran and well loved. The view was spectacular, looking at the Inca ruins when you wake up. It is easily to get there. The buses drop you off at the plaza and you walk down the hill and to the right there is your hotel. It is on a busy street so bring ear plugs. I would stay there again.
Overnattede 3 nætter i december 2022
Svar fra Ali. den 12. dec. 2022
Muchas Gracias.

8/10 Udmærket

Mikael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff. Great location. Comfortable rooms. Only two drawbacks were the internet service was nearly obsolete in the rooms and also no running water in town during the night hours. Woke up at 4 AM for our early train ride and got surprised with no water. Would’ve been great to know in advance so that we showered the night before.

8/10 Udmærket

Camilla

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fair hotel with nice staff
Very simple hotel, that does not value what it costs. The staff is very friendly and the restaurant is good. I booked two rooms for me and my family and both bathrooms had water leaks.
Overnattede 1 nat i november 2022
Svar fra Ali. den 11. dec. 2022
Muchas Gracias.

10/10 Fremragende

Jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amables
Muy amable la dueña Alicia y su hijo. Excelente experiencia. Recomendados
Overnattede 1 nat i november 2022
Svar fra Ali den 11. dec. 2022
Muchas Gracias.

8/10 Udmærket

Jimmie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra Ali den 3. nov. 2022
Thanks¡

10/10 Fremragende

George Kamana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sterling service and sparklingly rooms.
Mila woke up at 4am just to bring us our breakfast to go because we had to catch the train to Machu Picchu. Alicia was super helpful. The room was spotless and they gave a great restaurant recommendation. Would definitely stay here again.
Overnattede 1 nat i september 2022
Svar fra Alicia den 28. sep. 2022
Muchas Gracias.

10/10 Fremragende

Ellen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
She was very friendly and accommodating to our needs. She let us check in early and helped us get a taxi at 3:00am the next day to the airport.
Overnattede 1 nat i september 2022
Svar fra Alicia den 19. sep. 2022
Thanks¡

10/10 Fremragende

Neviana

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and quiet, in the centre of town, 15 minutes walking to the train station. The staff was kind and welcoming, the view from our room was amazing. Very nice property.
Overnattede 1 nat i august 2022
Svar fra Alicia den 10. sep. 2022
thanks

10/10 Fremragende

Joseph

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love the staff. They are always willing to help and make the best of the trip. Simple breakfast but enough nutrition to prepare us for our activities
Overnattede 2 nætter i maj 2022

10/10 Fremragende

Ryan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Can’t beat the location and service!
The location is fantastic and the staff are very friendly and accommodating. They arranged the taxi for my friend and I from the Cusco airport and then back to Cusco, both trips at a better rate (80 soles) than I was able to find.
Seating area near manager office
Room 305
Seating area near manager office
View of ruins from room 305
Overnattede 1 nat i maj 2022

8/10 Udmærket

Silvia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2022

6/10 Okay

Lissette

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel itself was perfectly fine. The staff is stupendous. It is managed by a family who are extremely friendly, warm and helpful (especially the teenage girl, she's lovely). However, not sure if it was the room we were given but my boyfriend and I got very little sleep the 2 nights we were there. The walls are extremely thin. The first night there was a group of guys staying in the room above us who were up talking really loudly and we heard every footstep that they took. Sounded like a heard of elephants. They were up till 3am. Second night we thought would be better but their alarm went off at 4am (which I heard very clearly and thought it was coming from my room) and the talking and stomping started. It's very unfortunate because other than this, the hotel is lovely. If you decide to stay here ask for a room on the top floor away from the others, if possible.
Overnattede 2 nætter i maj 2022

8/10 Udmærket

Rafael

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Simples e com café da manhã a desejar
No geral, acomodação simples, mas confortável. No entanto, o café da manhã deixou a desejar pela falta de opções e a forma como foi servido, pois tínhamos que aguardar muito pela reposição de comida e bebida.
Overnattede 1 nat i maj 2022

8/10 Udmærket

GYULA, Hollywood

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location. In US standard. 3Star hotel, very good for the price. Breakfast very basic, but is free. Good hotel in the area.
Overnattede 2 nætter i april 2022

8/10 Udmærket

Callen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was great and walk-able to everything. Views from the room were wonderful, shower was hot and the WiFi worked. Walls are a little thin so earplugs were nice to have.
Overnattede 2 nætter i april 2022

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Razoável
Achei desconfortável. Havia um vidro em cima da porta que dava para um corredorque ficava com a luz acesa. Tinha suportes de toalha quebrados no banheiro. O chão do quarto estava coberto de poeira.
Overnattede 1 nat i april 2022

10/10 Fremragende

HUA YUE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is convinient to Ollantaytambo, the staff was great and shared tips for making your way around the town. There is so much history to see!
Overnattede 1 nat i april 2022

10/10 Fremragende

Ambigay

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great family hotel
The warmth and
Overnattede 1 nat i april 2022