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Anmeldelser af Homewood Suites by Hilton Ocala at Heath Brook

3 out of 5
Homewood Suites by Hilton Ocala at Heath Brook
4610 Sw 49th Road, Ocala, FL

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 628 af i alt 923 anmeldelser" "
Bedømmelse på 8 − Udmærket. 208 af i alt 923 anmeldelser" "
Bedømmelse på 6 − Okay. 47 af i alt 923 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 923 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 923 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jens, Hinnerup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Værdi for pengene
Udmærket hotel, som giver god værdi for pengene. Morgenmad noget bedre end set på mange andre amerikanske hoteller/moteller i samme prisklasse.

8/10 Udmærket

Ib Bondebjerg, Christianshavn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel med fine faciliteter
Perfekte rammer for familieferie. Central beliggenhed for udflugter med familien. God morgenmad og fin pool. Værelser store og komfortable.

8/10 Udmærket

Roger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice property, was a long walk to our room being a large hotel
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Sergio, Hialeah Gardens

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i april 2024

8/10 Udmærket

Marvina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, quite, good location plenty of shaded parking. The room was in good order, and clean. Staff was very friendly and helpful. We were able to check in a tad early which was really nice. They had a nice hot breakfast every morning. Pool and spa were clean.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Sherrie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024

8/10 Udmærket

jose, wellington

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

sue

Rejste med partner
Uncomfortable furniture in room, outdated decor. No coffee cups at breakfast, no coffee in coffeemaker. Employee had to be asked to refill
Overnattede 1 nat i februar 2024

10/10 Fremragende

June, Avon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice, clean property with comfy and spacious rooms and a hearty breakfast!
Overnattede 1 nat i februar 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Place to Stay
Loved that it was on HWY 200 but off the beaten path a bit because it was nice and quiet. Was pleasantly surprised by the full kitchen and pull out and even happier that it was a walk across the street from Dillard's department store!! OMG. The staff was nice and very friendly.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Shirley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Shirley
The room was a little dated but clean
Overnattede 1 nat i februar 2024

10/10 Fremragende

Jodi

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay in Ocala
This is our second time staying at this hotel. The service is great. The rooms are consistently well cleaned. It's a very comfortable stay
Overnattede 1 nat i januar 2024

6/10 Okay

Hamaun

Overnattede 1 nat i december 2023
Svar fra RS den 3. jan. 2024
Thank you for sharing a rate on you experience at our hotel. This is greatly appeciated.

10/10 Fremragende

Linda

Overnattede 1 nat i december 2023
Svar fra RS den 3. jan. 2024
It's awesome to hear from you!We are happy to see you had a great stay.We look forward to seeing you again

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved this hotel! Staff friendly and helpful. Room was nice and quiet, The staff at breakfast gave us fresh hot muffins right out of the oven. Coffee was flavorful. Lots of shops and restaurants nearby!😁
Overnattede 1 nat i november 2023
Svar fra r den 3. jan. 2024
Great to see that you had a fantastic time at our hotel. We whole heartedly appreciate the feedback and we look forward to seeing you again

6/10 Okay

Susan

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The room was great but the breakfast was not. Food was cold and options not very good. Didn’t have orange juice and with coffee not a choice of creamers or Splenda. Staff was more interested in talking to each other than the customers.
Overnattede 2 nætter i november 2023
Svar fra RS den 24. nov. 2023
Dear SusanThank you for your feedback! We truly appreciate you sharing your experience and we are looking into what you describe. We do have several options of sweeteners such as Equal, Sweet & Low and Splenda. As well as different options of Juices throughout the week. Our aim is to provide the best experience to anyone who visits us.We look forward to having another opportunity to make amends and deliver an unforgettable experience to you.

10/10 Fremragende

Samuel, Callahan

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was great with all the amenities to actually live there. It was clean and well kept. Full size fridge too. I would defiantly stay here again.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Christopher

Overnattede 1 nat i november 2023
Svar fra RS den 3. jan. 2024
Thank you for the great rating. We appreciate your feedback and we can't wait to welcome you again soon.

10/10 Fremragende

Leisha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

6/10 Okay

Grisel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
The shower did not have warm/hot water at night but in the morning it did. We reported it and they offered to move us to another room but we had just unpacked and two of us took cold showers and were in our pajamas and decided since it was only a one night stand we chose not to move to another room. My boyfriend took a shower in the morning and the shower did have warm/hot water.
Overnattede 1 nat i november 2023
Svar fra RS den 3. jan. 2024
Thank you for sharing your experience on your stay at our hotel. We apologize for the inconvenience your first night but happy to see the problem was resolved. Thank you for staying with us and we look forward to doing business with you again soon.

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice stay
Overnattede 1 nat i oktober 2023

6/10 Okay

Bryan

Synes godt om: Rengøring, service og personale
All was good except hot tub was not working. This was the main reason I stayed at this hotel. Long day and was looking forward to relaxing. Had to settle for TV. No options for Netflix with TV either
Overnattede 1 nat i oktober 2023

10/10 Fremragende

James

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Chris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

10/10 Fremragende

Diane

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best Hotel on 200
Second time this year we stayed at this hotel. My husband raved about it the first time. Love the space and full kitchen. Issue with shower head and the problem was resolved quickly. This is our go to hotel in Ocala. The staff there fantastic. Also utilized laundry and pool. Best hotel on 200.
Overnattede 4 nætter i august 2023

10/10 Fremragende

Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Jorge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
the people we are very nice
Overnattede 1 nat i juli 2023

8/10 Udmærket

tresa

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Grounds condition
The beds are very comfortable. Our room was clean. However, the shower and shower doors were full of mold and mildew. I suggested to the registration staff if housekeeping would simply use a bleach water solution at least once a month on every shower most of this issue could be eliminated. All the staff was helpful and friendly. Someone from corporate needs to visit this location and look at the grounds. Grass in most areas has not been cut, the shrubbery is in terrible shape with some dead and filled with weeds. It is not a pleasant view when entering or walking around the grounds. Some of the staff was actually outside trying to weed some areas!!!!!
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Jo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023

6/10 Okay

Robert

Overnattede 4 nætter i maj 2023

10/10 Fremragende

Sherri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly, helpful staff. More TV channel options would have been nice. But room was clean and met my needs. Very pleased with my stay here.
Overnattede 3 nætter i maj 2023

10/10 Fremragende

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place to stay. Enjoyed it. Noticed the lock/handle on the room's door needs some fix-up. Also, the closet door was off of its rails. Other than that, I enjoyed my stay.
Overnattede 2 nætter i maj 2023

10/10 Fremragende

JAE KWON, washington twp

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
nice breakfast and very kind staffs
Overnattede 2 nætter i maj 2023

10/10 Fremragende

Edwige

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location ,friendly and knowledgeable staff
Overnattede 1 nat i maj 2023

10/10 Fremragende

KEITH

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Arrived early, was worried we wouldn't be allowed to check in, but the receptionist assured us our room was ready. She even provided us with a list of restaurants she recommended for the area. All the staff were very friendly. Would definitely stay here again on our return trip.
Overnattede 1 nat i april 2023

2/10 Forfærdeligt

Lisa

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Don't believe the Reviews- It's a 7 at best.
I have no idea why this hotel has a ranking over 7. Pool & hot tub were disgusting- hadn't been cleaned or maintained in a while. Rooms were VERY outdated. Sheets had a blood stain on them. Shower was barely a trickle. Breakfast was high carb and little else & looked gross. As a Hilton member, I don't think this Hotel meets Hilton standards AT ALL. Would not recommend or stay here again.
Overnattede 1 nat i januar 2023

10/10 Fremragende

Hector

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The lady at the front desk was very nice. She explained everything thoroughly. Breakfast was good. Room condition was excellent.

8/10 Udmærket

Adam

Rejste med familie
Synes godt om: Værelsets komfort
Overall a Good Place to Stay but Needs Updating
I don't like the new trend that started after the COVID pandemic where hotels no longer service your rooms during your stay. One of the best features of staying at a hotel is coming back to a cleaned and straightened-up room at the end of the day with fresh towels and empty trash bins. This may not be distinct to this hotel, but it is disappointing. As far as this hotel is concerned, the Pros are: 1. It is very well located with plenty of restaurants and shopping in the area. That is a huge plus. It even has Tesla Superchargers about a block away. 2. The staff is friendly and helpful. 3. The water pressure is good. I can't overstate the impotance of this in my personal preferences for a good hotel. Cons: 1. The furniture, fixtures, and equipment are worn and outdated and the hotel needs a refresh. The sofa in my room was old, worn, and stained and I sank into one of the cushions to the point where it was uncomfortable to sit and I could feel the springs underneath. 2. The shower had a curtain instead of a door. We all know the issue when curtains suck-in during a shower. 3. The carpet in the room and hallways also seemed a bit worn but not as bad as the furniture in the room. Don't get me wrong, the hotel wasn't "nasty," it just needs to be refreshed. Overall, it was a pleasant stay and once they refresh this hotel it will be a completely positive review from my perspective.
Overnattede 3 nætter i januar 2023

8/10 Udmærket

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2023

6/10 Okay

JOHN, Clayton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

2/10 Forfærdeligt

Madelaine Mimsy

10/10 Fremragende

Mark

Overnattede 1 nat i september 2022

8/10 Udmærket

PERRY

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2022

10/10 Fremragende

Alex

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2022

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2022

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very friendly staff. Very clean rooms. Great location.
Overnattede 5 nætter i august 2022

8/10 Udmærket

Francisco, Caguas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location
Overnattede 4 nætter i august 2022