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Anmeldelser af Ayodya Resort Bali

5 out of 5
Ayodya Resort Bali
Jalan Pantai Mengiat, Po Box 46, Nusa Dua, Bali

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 528 af i alt 991 anmeldelser" "
Bedømmelse på 8 − Udmærket. 336 af i alt 991 anmeldelser" "
Bedømmelse på 6 − Okay. 84 af i alt 991 anmeldelser" "
Bedømmelse på 4 − Dårligt. 24 af i alt 991 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 991 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,8/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Haci

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super lækkert hotel. Ekstrem god service meget venlig smilende personale. Man føler sig værdsat og velkommen. Det bliver ikke sidste gang jeg besøger dette sted. Morgenmaden var suoer gidt og stort udvalg. God roomservice. Alt i alt super dejlig ophold. Kan stærkt anbefales❤️
Overnattede 10 nætter i februar 2024
Svar fra Vineet Mahajan (General Manager) den 12. mar. 2024
Kære Haci,Vi er glade for at høre, at du nød den fremragende service fra vores venlige og imødekommende personale, samt morgenmaden og roomservicen.Tak for dine pæne ord og vi glæder os til at byde dig velkommen igen. Hvis du har brug for yderligere hjælp eller har spørgsmål, er du velkommen til at kontakte os. Vi sætter virkelig pris på din anbefaling!Med venlig hilsen,Vineet MahajanGeneral Manager

8/10 Udmærket

Trine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i februar 2020

8/10 Udmærket

Teit Bang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel til prisen
Værelset et grand værelse var fint og rent, og et dejligt badeværelse, med seperat bruser og badekar. Badeværelset var lidt slidt nogle steder men overordnet fint. Minus på hotellet var at der var rigtig mange charter turister og der var meget gang i den. Dertil kommer at liggestole ikke havde hønder, det havde jeg forventet på et 5 stjernet hotel. Service var ok men vi har oplevet bedre service andre steder på Bali på 4 stjernet hoteller. Stranden er rigtig fin og ren, men der er som sagt mange mennesker. St regis hotel som vi besøgte dor afternoon tea er mere stille hvis det er det man går efter. Vores hotel havde en god morgen buffet der kan anbefales :-) overordnet godt hotel, men måske mere 4,5 stjernet end 5 stjernet.
Overnattede 7 nætter i august 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Fint hotel, men ikke en unik stemning.
Selve hotellet og personalet var fint. Der var rent og pænt alle steder og servicen var fin. Stemningen var dog ikke optimal. Det var ikke de afslappende ophold vi havde håbet på. Både min kæreste og jeg syntes personalet prøvede at sælge ting og upgrades hele tiden. Det var ikke helt så afslappende at ligge ved poolen når der hvert 20. Minut kom nogle og spurgte om man ville ud og dykke, spise stor buffet til aftensmad eller delte kuponer ud som giver rabat jo flere penge man bruger på hotellet. Desuden var hotellets priser dyre for både mad og drikke sammenlignet med andre ligende hoteller. Nusa dua virkede dyrt og ikke særlig personligt, man var bare endnu en turist som de skulle tjene penge på.
Overnattede 4 nætter i august 2019

8/10 Udmærket

Vivi Bjerre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
5 dage på Ayodya resort
Et dejligt resort med dejlige naturomgivelser. Resortets midtpunkt er en kæmpe sø med fugle og fisk. Pænt og rent værelse med god komfort. Personalet er meget venligt. Nusa Dua er et dyrt sted på Bali.
Overnattede 5 nætter i april 2019

10/10 Fremragende

Erik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel - langt til øvrige Bali
Fantastisk hotel, beliggende ud til super strand - Der er lidt langt til kultur og seværdigheder på Bali. Trygt område men også lidt kedeligt. Lad være med at booke gennem hotellet. Det er dyrere og de har helt klart aftaler med f.eks. Bali zoo om at sælge deres pakker - det gjorde at vi kom til at betale dobbelt op i forhold til hvad vi gennem de lokale. Vær ikke bange for at lave aftale med den lokale transport. De kører godt og er gode trafikanter. Hvis I er sulten brug restauranten ved vandet, god mad der er til at betale
Overnattede 8 nætter i august 2017

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
location at beach
ok hotel, old rooms, to me boring neighborhood, nice restaurants and bars at hotel friendly staff, in general i think hotel needs upgrading, many groups there

10/10 Fremragende

johann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Der service war sehr gut , das personal stets maximal bemüht .
Overnattede 10 nætter i maj 2024
Svar fra Vineet Mahajan (General Manager) den 21. maj 2024
Lieber Johann,Im Namen unseres gesamten Teams danken wir Ihnen, dass Sie sich für Ihren letzten Aufenthalt in unserem Resort entschieden haben.Wir freuen uns zu hören, dass Sie eine angenehme Erfahrung gemacht haben und unsere Einrichtungen, kulturellen und familienfreundlichen Resortaktivitäten, Küche und Speisemöglichkeiten, Pools, Ambiente, tropische Gärten, balinesische Architektur und unsere erstklassige Strandlage in Nusa Dua, Bali, genossen haben.Es ist immer eine Freude, ein positives Feedback wie Ihres zu erhalten, und ich werde Ihre Kommentare auf jeden Fall mit unseren engagierten Teams teilen. Ihre Ermutigung motiviert uns, unsere Dienstleistungen und Einrichtungen kontinuierlich zu verbessern und zu verbessern.Unsere außergewöhnlichen Mitarbeiter sind wirklich unser größtes Kapital und wir sind sehr stolz auf ihr Engagement. Sie werden begeistert sein, Ihre freundlichen Worte zu lesen.Nochmals vielen Dank für Ihr Feedback. Wenn Sie bereit sind, auf die Insel der Götter zurückzukehren, wenden Sie sich bitte an uns. Wir freuen uns, die notwendigen Vorkehrungen für Ihren Aufenthalt in Ihrem zweiten Zuhause auf Bali zu treffen.Herzliche Grüße,Vineet MahajanHauptgeschäftsführer

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was smelling a bit mustardy and flooring loose and ac was strong
Overnattede 4 nætter i maj 2024
Svar fra Vineet Mahajan (General Manager) den 20. maj 2024
Dear Andrew,Thank you for sharing your recent experience at Ayodya Resort Bali. We appreciate your feedback, as it allows us to address areas where we can improve.We sincerely apologize for the inconvenience you encountered with the room odor and the loose flooring. Please rest assured that we take your concerns seriously, and our maintenance team will promptly address these issues to ensure that all our rooms meet the highest standards of comfort and cleanliness.Additionally, we apologize if the strength of the air conditioning was uncomfortable for you. We understand the importance of providing a comfortable environment for our guests and will ensure that our systems are properly adjusted to maintain a pleasant temperature.Your feedback is invaluable to us, and we thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Jasmine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely tropical vibe
Overnattede 2 nætter i maj 2024
Svar fra Vineet Mahajan (General Manager) den 15. maj 2024
Dear Jasmine,We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, cultural and family friendly resort activities, cuisine and dining options, pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

4/10 Dårligt

Charlotte

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dirty grounds near the beach and pool areas, staff spoke minimal English although they were all very pleasant but somewhat hard to communicate with when asking questions. The location and buildings on the property are very beautiful and hold rich Bali heritage and culture which is the highlight of this hotel.
Overnattede 1 nat i maj 2024
Svar fra Vineet Mahajan (General Manager) den 15. maj 2024
Dear Charlotte,Thank you for sharing your feedback with us. We're pleased to hear that you found our location and buildings beautiful, and that you appreciated the rich Bali heritage and culture displayed throughout the property.However, we're sorry to hear about the issues you encountered with the cleanliness of beach. During these months, the direction of the wind changes and a lot of waste and dead sea weed is washed to the beaches in Bali. Please accept our apologies for any inconvenience this may have caused you. We will continue to work with the local community in Nusa Dua to maintain the cleanliness of our beach.Additionally, we apologize for any difficulty you experienced in communicating with our staff due to language barriers. We understand the importance of effective communication and as English is not the first language, we will continue to provide additional language training to our team members to better assist our guests. Thank you again for sharing your comments with us. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Vineet MahajanGeneral Manager

8/10 Udmærket

Yumie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Vineet Mahajan (General Manager) den 15. maj 2024
Dear Yumie,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, cultural and family friendly resort activities, cuisine and dining options, pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

10/10 Fremragende

JOHN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service was excellent, efficient and friendly, and the room was well appointed and well supplied, as always. Unfortunately the food facilities were not up to par. There is a Japanese restaurant that we did not try, and an Indian restaurant, Ganesha, that was very good, but the Waterfall restaurant, while serving a superb breakfast buffet, allegedly provides international food for lunch and dinner, but there is no such thing, nothing international, it offers only a very limited Indonesian food menu, a la carte and buffet. Not even a simple spaghetti, steak or hamburger! There was an Italian restaurant before, but no longer. We love the Ayodya, have stayed there many times and intend to return, but the food choices desperately need improvement.
Overnattede 5 nætter i april 2024
Svar fra Vineet Mahajan (General Manager) den 10. maj 2024
Dear John,Thank you for taking the time to share your feedback with us following your recent stay at Ayodya Resort Bali.We are delighted to hear that you enjoyed the excellent service and found our rooms to be well-appointed and supplied, as always. Your kind words are truly appreciated and will be shared with our team.However, we are sorry to learn of your disappointment with the menu at the Waterfall Indonesian and Balinese restaurant. As the name suggests, we have the Indonesian and Balinese Restaurant available for lunch and dinner, but our culinary team is always happy to prepare and special dish out of the menu, as per your choice, till the time we have the ingredients ready in the kitchen. For International Cuisine, we recommends Surfer's corner and Ayodya Beach Club & Grill. Additionally you have a choice of Japanese and Indian speciality restaurant on premises.We are pleased to hear that you enjoyed your experience at Ganesha, our Indian restaurant, and we regret that you did not have the opportunity to try our Japanese restaurant. Rest assured, we are continuously evaluating our dining options to ensure a variety of choices that cater to the preferences of all our guests.We truly value your loyalty to Ayodya Resort Bali and appreciate your ongoing support. Your feedback will be shared with our culinary team as we work towards improving our food choices to meet and exceed your expectations.Thank you once again for choosing to stay with us. We look forward to welcoming you back on many more occasions and providing you with an even more enjoyable experience.Warm regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Aaron, ottawa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really nice bali vacation at this resort. Staff were the best part...really nice.
Overnattede 4 nætter i maj 2024
Svar fra Vineet Mahajan (General Manager) den 9. maj 2024
Dear Aaron,We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

8/10 Udmærket

Elita

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
This is a great upper budget level hotel, the hotel itself is older you can see it specifically in the bedrooms that are dated and are in need of a refurb - but they were comfy and clean enough! Also they provide you ample bottled water, and bathroom goodies (shampoo, toothpaste etc) The pools and lounge furniture is brilliant, lots of options! Loved the breakfast buffet and its nice that they have lots of activities, Squash, pool, and table tennis to name a few. We had dinner there the first night, and it was fine but the drinks were quite watered down (cocktails) - after that we went down to the Bali Collection (14 min walk) and had dinner at the restaurants over there. There is ongoing maintenance but it didn't bother us, I think it shows they're trying to slowly start upgrading everything :).
Overnattede 4 nætter i maj 2024
Svar fra Vineet Mahajan (General Manager) den 8. maj 2024
Dear Elita,Thank you for choosing to stay at Ayodya Resort Bali and for sharing your detailed feedback with us.We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. We're delighted that you enjoyed our pools and lounge furniture, as well as our breakfast buffet and the variety of activities we offer. Providing a range of options for our guests to enjoy during their stay is important to us, and we're glad that you were able to take advantage of them. Additionally, Mini Golf, Pool, Chess, Croquet, Bocce, Squash Court, Gymnasium, and Activities 24-hour gymnasium, recreational facilities, pool basketball, water polo, bicycles, kids club, board games and more are complimentary for our guests to spend the quality family time together. Apart from the above, there is a daily schedule of resort activities for adults, kids, and cultural activities at Bale Banjar for our guests to enjoy their vacation in Bali.We understand that our property may have elements that reflect the rich history and culture of Bali, and we continuously strive to improve and update our facilities to meet the expectations of today's guests while preserving the unique charm of the past and “Bali”.We appreciate your feedback regarding the drinks at our dinner service, and we apologize for any inconvenience caused. Your feedback is valuable to us, and we will address this with our team to ensure improvements are made.Thank you for your understanding regarding the ongoing preventive maintenance and upgrades. We're continuously working to enhance our facilities, and your feedback encourages us to keep striving for continuous improvement.We hope to have the pleasure of welcoming you back to Ayodya Resort Bali in the future for another enjoyable stay.Warm regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Aaron, ottawa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really nice resort. Staff are wonderful...helpful and friendly. Everything one could want in bali vacation
Overnattede 9 nætter i april 2024
Svar fra Vineet Mahajan (General Manager) den 6. maj 2024
Dear Aaron,We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

10/10 Fremragende

Michele, Glen Iris

Overnattede 3 nætter i april 2024
Svar fra Vineet Mahajan (General Manager) den 25. maj 2024
Dear Michelle,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, cultural and family friendly resort activities, cuisine and dining options, pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

10/10 Fremragende

URMILA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not enough lighting in room. Cannot see clearly enough for make up hair. Bathtub height in the bathroom too high THIS IS NOT A COMPLAINT JUST A FEEDBACK
Overnattede 10 nætter i april 2024
Svar fra Vineet Mahajan (General Manager) den 6. maj 2024
Dear Urmila,Thank you for choosing Ayodya Resort Bali for your vacation, and for sharing your feedback with us.We're delighted to hear that you enjoyed your stay at our resort and your overall vacation in Bali. We appreciate your feedback regarding the lighting in the room and the height of the bathtub in the bathroom. Please rest assured that we take all feedback seriously, and we'll certainly review these aspects to see how we can improve the guest experience in the future.We're grateful for your understanding and for sharing your thoughts with us. Your feedback helps us identify areas where we can enhance our services and facilities to better meet the needs of our guests.Thank you once again for choosing Ayodya Resort Bali, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Pamela

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely love this place. No complaints at all
Overnattede 5 nætter i april 2024
Svar fra Vineet Mahajan (General Manager) den 29. apr. 2024
Dear Pamela,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

10/10 Fremragende

Carmeila

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic property if you want a nice beach (although there was a lot rubbish at the waters edge) friendly staff and great amenities in a nice quiet environment, and only a short taxi ride to hustle and bustle.
Overnattede 5 nætter i april 2024
Svar fra Vineet Mahajan (General Manager) den 26. apr. 2024
Dear Carmeila,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

6/10 Okay

Divyansh

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Rooms were not in good conditions. Specially bathroom. Very congested. Lobby had so many ants and inside the room. We also noticed, if you book directly through Ayodya Resort website, you get a better room and AC lifts. If you book through Agents website for example Expedia. You will get a room in not well established area. Lifts would be without AC and most of time won't work. Same menu in Buffet every day...Not happy
Overnattede 7 nætter i april 2024
Svar fra Vineet Mahajan (General Manager) den 22. apr. 2024
Dear Divyansh,I would like to express my sincere apologies for the shortcomings you experienced during your recent stay at Ayodya Resort Bali. Your feedback is incredibly valuable to us, and I appreciate you taking the time to share your concerns with us.I'm truly sorry to hear that the condition of your room, particularly the bathroom, did not meet your expectations. Maintaining the highest standards of cleanliness and comfort in our accommodations is paramount to us, and it's disappointing to learn that we fell short in this regard. Rest assured, I have personally addressed this matter with our housekeeping team to ensure that the issues you encountered are promptly rectified.Additionally, I apologize for the presence of ants in the lobby and inside your room. We understand the importance of pest control and cleanliness in maintaining a pleasant environment for our guests, and I assure you that we are taking immediate steps to address this issue and prevent any recurrence.Regarding your observation about room allocation based on booking channels, I want to assure you that it is never our intention to differentiate between guests based on how they book their stay. We strive to provide a consistent and exceptional experience for all our guests, regardless of the booking method. Your feedback regarding this matter is deeply concerning, and I will personally investigate this to ensure that our room allocation processes are fair and transparent for all guests.I understand your disappointment with the buffet menu repetition, and I apologize for any inconvenience this may have caused. Your feedback has been shared with our culinary team, and we will work on diversifying our menu offerings to provide a more enjoyable dining experience for our guests.Once again, please accept my sincerest apologies for the issues you encountered during your stay. We value your feedback, and we are committed to making the necessary improvements to enhance the overall guest experience at Ayodya Resort Bali. If there is anything else we can do to address your concerns or if you would like to discuss your experience further, please do not hesitate to reach out to me directly.Thank you for bringing these matters to our attention, and I hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Caryn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is very large and in a great spot for what we needed away from the hussle of busier areas like Legion & Kuta. The Nusa Dua area is so clean, people are not pushy and amazing beach. The gardens are relaxing with cheeky squirrels and monitors. The only negative was the main pool bar was very slow or forgot our orders. Was also hard to get their attention as didn't wander to see if anyone wanted a drink. The hotel room was a little outdated with some peeling paint,rust etc but still a lovely room. Will visit again.
Overnattede 5 nætter i marts 2024
Svar fra Vineet Mahajan (General Manager) den 26. mar. 2024
Dear Caryn,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the spaciousness of our hotel and its peaceful location in Nusa Dua. It's wonderful that you found the area clean and the beach beautiful, providing a relaxing atmosphere for your stay.We appreciate your feedback regarding the service at the main pool bar. Please accept our apologies for any inconvenience caused by the slow service and difficulty in getting the attention of the staff. Your comments will be shared with our team for improvement, as we strive to provide prompt and attentive service to all our guests.We also appreciate your feedback about the condition of the hotel room. Rest assured that we are continuously working to maintain and improve the quality of our accommodations to ensure a comfortable stay for our guests.We're glad to hear that despite these issues, you still had a lovely time and are willing to visit us again. We look forward to welcoming you back and providing you with an even better experience on your next visit.Warm regards,Vineet MahajanGeneral Manager

10/10 Fremragende

lynette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Certainly the service and cleanliness of the property. Definitely stay there at the Palace again
Overnattede 7 nætter i marts 2024
Svar fra Vineet Mahajan (General Manager) den 25. mar. 2024
Dear Lynette,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

10/10 Fremragende

darren, lakes entrance

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love the location,the buildings,facilities and especially the staff
Overnattede 10 nætter i marts 2024
Svar fra Vineet Mahajan (General Manager) den 25. mar. 2024
Dear Darren,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

10/10 Fremragende

Pao Chu

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sangat puas sekali
Overnattede 3 nætter i marts 2024
Svar fra Vineet Mahajan (General Manager) den 23. mar. 2024
Dear Pao Chu,On behalf of our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. We are excited to inform you that our new Kids Water Play Area, featuring water slides and a Splash Pad, is now open for enjoyment. Families with children are invited to make use of this exciting addition by the main pool of the resort.Thank you once again for your kind words and feedback. Let me know when you are traveling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Pranay

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A perfect place if you want a Bali vibe mixed with luxury and not the modern look and feel. Well visit again.
Overnattede 5 nætter i januar 2024
Svar fra Vineet Mahajan (General Manager) den 10. mar. 2024
Dear Pranay,On behalf of our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. We are excited to inform you that our new Kids Water Play Area, featuring water slides and a Splash Pad, is now open for enjoyment. Families with children are invited to make use of this exciting addition by the main pool of the resort.Thank you once again for your kind words and feedback. Let me know when you are traveling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

6/10 Okay

Quoc

Rejste med partner
Synes godt om: Service og personale
Old, dirty There are a lot of mosquitos in room
Overnattede 3 nætter i marts 2024
Svar fra Vineet Mahajan (General Manager) den 8. mar. 2024
Dear Quoc,On behalf of our entire resort team, I want to express our sincere gratitude for choosing to stay with us.Guest input is of utmost importance to us, and we approach it with great seriousness. Being on the tropical Island of Bali, mosquitoes and flies are common here, but we have a dedicated pest control team and scheduled fogging of all areas in and around the resort to ensure that there is no breeding on the premises. Additional mosquito coils, electric repellents, sprays, etc., are also available at the resort upon request. We wish you had contacted the team during your stay, and we would have asked our pest control team to take immediate action, especially for your room.We are genuinely sorry to hear that Bali and our resort did not meet your expectations. It is disheartening for us, and I sincerely hope to have the opportunity to welcome you back to this enchanting island for a truly memorable stay on the "Island of the Gods."Best regards,Vineet Mahajan General Manager

6/10 Okay

Lucio

Synes godt om: Service og personale
Overnattede 3 nætter i februar 2024
Svar fra Vineet Mahajan (General Manager) den 2. mar. 2024
Dear Lucio,On behalf of our entire team, thank you for your recent stay at our resort.We are sorry to hear that some aspects of your experience at our resort did not meet your expectations. I cannot turn back the clock and change your experience. For this, I sincerely apologize.We are truly saddened to read that Bali and our resort did not meet your expectations. We sincerely hope to welcome you back one day to this magical island for a memorable stay on the "Island of the Gods."Best regards,Vineet Mahajan General Manager

8/10 Udmærket

Ricardo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It was too quiet for my liking. Needs more light and music. No night or evening activities or events.
Overnattede 5 nætter i februar 2024
Svar fra Vineet Mahajan (General Manager) den 19. feb. 2024
Dear Ricardo,Thank you for sharing your feedback with us. We appreciate your insights into your experience, and we're sorry to hear that you found the atmosphere too quiet for your liking during your stay. Providing a comfortable and enjoyable environment for all our guests is important to us, and we regret that we fell short of meeting your expectations in this regard.We will certainly take your suggestions regarding adding more light and music into consideration. Your feedback helps us identify areas where we can improve, and we will work towards enhancing the ambiance of our resort to better suit the preferences of our guests.While we do offer a host of cultural activities and performances on a daily basis at Bale Banjar and Balinese Dance and Dinner on every Wednesday and Saturday at Balinese Theatre within the resort, we do understand that its not what you are looking for. I truly value and always appreciate all our guest’s feedback as an opportunity to potentially further elevate our offerings and services and our guests future stay experiences and rest also assured that your personal preferences had been duly noted so that to better anticipate your needs and requirements and on behalf of the entire team, I look forward to be welcoming you back for another holidays stay on “Island of the Gods”.Warm regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Dianna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ayodya Palace benefits are amazing. Only feedback would be if the room was serviced earlier in the day.
Overnattede 8 nætter i februar 2024
Svar fra Vineet Mahajan (General Manager) den 17. feb. 2024
Dear Dianna,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found the benefits of Ayodya Palace to be amazing. Providing exceptional experiences for our guests is our top priority, and we're delighted that you enjoyed the perks of staying with us.We appreciate your feedback regarding the timing of servicing the room. Ensuring that our guests have a comfortable and seamless stay is important to us, and we will certainly take your comments into consideration as we strive to improve our services.Your satisfaction is important to us, and we hope that despite this, you had an enjoyable stay with us. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know.Thank you for choosing Ayodya Palace, and we look forward to welcoming you back soon.Warm regards,Vineet MahajanGeneral Manager

8/10 Udmærket

Kong, Calgary

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Beautiful design hotel with hugh property. Rooms and some areas need to be concerned and upgraded. Linens and towels are ages. Drawers, telephone, tables in my room were not clean. I love this hotel, but can't recommend to my friends because there are few areas need to be fixed and cleaned.
Overnattede 3 nætter i februar 2024
Svar fra Vineet Mahajan (General Manager) den 16. feb. 2024
Dear Kong,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.We understand that our property may have elements that reflect its history and traditional Balinese architecture, and we continuously strive to improve and update our facilities to meet the expectations of today's guests while preserving the charm of the past and Bali.Thank you once again for your kind words and feedback. Let me know when you are traveling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

8/10 Udmærket

Hemang Bhupendra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is good but old. Surrounding area is good. Safe and quite. Nice beach good facilities and staff very friendly
Overnattede 5 nætter i januar 2024
Svar fra Vineet Mahajan (General Manager) den 29. jan. 2024
Dear Hemang,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Robin

Overnattede 1 nat i januar 2024
Svar fra Vineet Mahajan (General Manager) den 29. jan. 2024
Dear Robin,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

8/10 Udmærket

Robin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Vineet Mahajan (General Manager) den 25. jan. 2024
Dear Robin,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Robin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Vineet Mahajan (General Manager) den 25. jan. 2024
Dear Robin,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Robin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Vineet Mahajan (General Manager) den 25. jan. 2024
Dear Robin,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Robin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Vineet Mahajan (General Manager) den 25. jan. 2024
Dear Robin,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing staff, beautiful environment & bird life
This was a beautiful, serene and comfortable place to stay. In particular, the staff demonstrated an amazing level of attention to detail, even remembering my room number by my 2nd night at dinner, and thanks to the remarkable landscaping, the bird life was stunning. I did have some difficulty arranging an airport pick up, but otherwise, it was a perfect place to stay. Looking forward to another chance to visit!
Overnattede 4 nætter i januar 2024
Svar fra Vineet Mahajan (General Manager) den 19. jan. 2024
Dear Guest,Thank you for sharing your positive experience at Ayodya Resort Bali. We're delighted to hear that you found our resort beautiful, serene, and comfortable.It's fantastic that our staff's attention to detail, including remembering your room number, contributed to your enjoyable stay. We appreciate your understanding regarding the airport pick-up, and we'll use your feedback to improve our services.The natural surroundings and bird life at our resort indeed add to the charm of the environment, and we're glad you had the chance to appreciate it.We look forward to the opportunity of welcoming you back for another memorable visit to Ayodya Resort Bali.Best regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Sakthitharan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 7 nætter i januar 2024
Svar fra Vineet Mahajan (General Manager) den 16. jan. 2024
Dear Sakthitharan,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

8/10 Udmærket

Rajat

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
It's an okay property, it is a traditional Balinese style resort, so don't expect new modern styling, having said that, the resort is still good. It's beach facing, there are two pools, one inside the property and another infinity pool next to the beach bar and beach. Plenty of day beds and sun loungers, happy hour cocktails. Our room had problem, so they upgraded us to yheor club resort (Ayodya Palace) so that was good. Staff is amazing and very helpful all throughout the resort
Overnattede 6 nætter i januar 2024
Svar fra Vineet Mahajan (General Manager) den 16. jan. 2024
Dear Rajat,Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.We apologize for the issue with your room, but we're glad we could resolve it by upgrading you to Ayodya Palace.Your kind words motivate us to continue providing excellent service. Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

6/10 Okay

Morgan

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Loved the character of the property, felt cultural and being surrounded by the tropical gardens and wildlife was wonderful and made me feel relaxed. The service at the beach wasn’t very good. Seemed the staff would reluctantly take your order once told by someone to do so otherwise they would walk right past you. Also on a daily basis they would run out of options on the menu, I.e chips/fries, toasted cheese and ham sandwicheds and even Ice cream. Staff didn’t seem to bothered or apologetic.
Overnattede 6 nætter i januar 2024
Svar fra Vineet Mahajan (General Manager) den 11. jan. 2024
Dear Morgan,Thank you for choosing Ayodya Resort Bali and for sharing your experience with us. We appreciate your positive comments about the character of our property, the cultural ambiance, and the serene tropical gardens, which contributed to your relaxation.However, we sincerely apologize for the shortcomings you experienced at the beach regarding the service and availability of menu items. Your feedback is invaluable, and we take it seriously. We regret any inconvenience caused by the staff's reluctance and the unavailability of certain menu options. Please rest assured that we will address these issues with our team to ensure improvements in both service and menu availability.Our commitment is to provide exceptional service, and we apologize for falling short during your visit. We genuinely appreciate your insights, and your comments will help us enhance our guest experience. If your travels bring you back to Nusa Dua, we hope to have the opportunity to welcome you again and exceed your expectations.Thank you for your understanding and for being our valued guest.Best regards,Vineet MahajanGeneral Manager

6/10 Okay

Thavisha

Rejste med familie og småbørn
Our stay at Ayodya was ok, but not great. The hotel is grand and impressive to look at, but the rooms are dated and in need of an update.
Overnattede 4 nætter i december 2023
Svar fra Vineet Mahajan (General Manager) den 10. jan. 2024
Dear Thavisha,Thank you for taking the time to share your feedback about your recent stay at Ayodya Resort Bali. We are sorry to hear that your experience did not meet your expectations. I cannot turn back the clock and change your experience, I can certainly recognize and understand that this incident has had a negative impact on what was meant to be a positive, and enjoyable time away with your family. For this, I sincerely apologize Your experience does not reflect the high standards we aim to provide, and we regret any frustration it may have caused.We appreciate your comments about the facility's age, and we understand the importance of maintaining a fresh and updated atmosphere. We will continue to upgrade our services and facilities.If you ever reconsider and choose to give us another chance, we would welcome the opportunity to provide you with a more positive experience.Best regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Kim

Overnattede 6 nætter i december 2023
Svar fra Vineet Mahajan (General Manager) den 29. jan. 2024
Dear Kim,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

8/10 Udmærket

Nagur Hassan

Overnattede 1 nat i december 2023
Svar fra Vineet Mahajan (General Manager) den 5. jan. 2024
Dear Nagur,Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.We look forward to welcoming you once again in the near future to Ayodya Resort Bali. Best Regards,Vineet MahajanGeneral Manager

4/10 Dårligt

Johan

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Pro: near to beach, strong aircon Con: very slow check in process (took long time to find expedia booking), dirty refridge, missing towel and soap/shampoo, broken electronic keypad (need to change battery). And above all, very slow wifi.
Overnattede 3 nætter i december 2023
Svar fra Vineet Mahajan (General Manager) den 29. dec. 2023
Dear Johan,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Please accept my apologies pertaining to the internet during your stay. Team has already taken it up with the Internet Service Provider (ISP) and the same has been fixed now. Apologies once again for the inconvenience.Please be rest assured that your feedback has not fallen on deaf ears, and that I have already addressed your concerns with my team to ensure that all points mentioned are looked into and corrective actions are taken, immediately.I sincerely wish that you had had a better experience with us and that you had left the resort thinking about a return trip, as does happen with almost all of our guests. I remain positive and hope that you will consider coming back to us in the future so that you can experience the true Balinese experience, until then I remain at your disposal for any further assistance you may need.Best regards, Vineet MahajanGeneral Manager

10/10 Fremragende

Nagur Hassan

Rejste med familie og småbørn
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
My stay at Ayodya Bali Resort was a blend of good and underwhelming experiences. Accommodation: The rooms felt outdated with worn furnishings and broken cupboards, detracting from the overall comfort. The lighting, both indoors and outdoors, was disappointingly dull, failing to add the desired ambiance. Service Response: A significant issue was the staff’s responsiveness. Getting assistance for in-room dining or general inquiries often required multiple calls or physically visiting the reception, which was inconvenient. Positive Aspects - Resort Activities: On a positive note, the resort excelled in family-oriented activities. The kids’ camp was engaging, and the events near the reception were enjoyable, adding to the holiday spirit. Conclusion: While Ayodya Bali Resort shines in family activities, it falls short in room maintenance and service efficiency. If prioritizing activities and family amenities, it’s a viable option. However, for those valuing room quality and service, exploring other options might be advisable. The resort could significantly improve with attention to these areas.
Overnattede 3 nætter i december 2023
Svar fra Vineet Mahajan (General Manager) den 29. dec. 2023
Dear Nagur,Thank you for sharing your detailed feedback about your stay at Ayodya Bali Resort. We appreciate your honest assessment, as it provides valuable insights into both positive aspects and areas that need improvement.We are pleased to hear that you enjoyed the family-oriented activities, such as the engaging kids' camp and enjoyable events near the reception. However, we genuinely apologize for the shortcomings you experienced with room quality and service responsiveness. Your comments regarding outdated rooms, worn furnishings, and dull lighting have been duly noted and please be rest assured that we are working on enhancing the same.We take your feedback seriously and will address these issues promptly to enhance the overall guest experience. We appreciate your constructive criticism and hope to have the opportunity to welcome you back, providing an improved and more satisfying stay.Best regards,Vineet MahajanGeneral Manager

10/10 Fremragende

Gert Andries David du

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The resort is well maintained and the staff are super friendly and helpful. The dining at Genji Japanese restaurant is second to none and the other dining options are good as well. Walking distance from Bali collection with great dinning and shopping opportunities. Loved the stay. Will be back
Overnattede 11 nætter i december 2023
Svar fra Vineet Mahajan (General Manager) den 28. dec. 2023
Dear Gert,Thank you for sharing your positive experience at our resort. We're delighted to hear that you found Ayodya Resort well-maintained and our staff super friendly and helpful. It's wonderful that you enjoyed the dining experience at Genji Japanese restaurant and found the other dining options to be good. The convenience of being within walking distance from Bali Collection with its great dining and shopping opportunities is indeed a plus.We appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay. Your satisfaction is our priority, and we're committed to providing exceptional experiences each time you visit.Best regards,Vineet MahajanGeneral Manager

10/10 Fremragende

JASREMAN

Overnattede 1 nat i december 2023
Svar fra Vineet Mahajan (General Manager) den 27. dec. 2023
Dear Jasreman,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

8/10 Udmærket

Lyndsay

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property has unique features.Very friendly staff and the environment was serene!
Overnattede 6 nætter i december 2023
Svar fra Vineet Mahajan (General Manager) den 19. dec. 2023
Dear Lindsay,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

8/10 Udmærket

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Calm and pleasant
Overnattede 1 nat i december 2023
Svar fra Vineet Mahajan (General Manager) den 19. dec. 2023
Dear Jan,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager