Byhuse i North East England

"Dejlig udsigt til to sider fra hjørneværelse "

"Check in was easy and efficient. The room was all that could be expected, plus a few extras. A jar of a variety shortbread biscuits was a surprise along with an extremely varied options for hot drinks, i.e. Horlicks. A bowl of fruit was also an unexpected delight. The bathroom was well appointed, with shampoo, soap etc in pump pots. The bed itself was supremely comfortable with more than sufficient coverings. A large fan completed the array of convenience items, really handy with recent weather...

"This is a little gem of an inn. The drive along the way is picturesque and Otterburn itself is darling. Our host for the Old Post Office was very accommodating. We arrived after the normal check-in time and she was very welcoming. Our room was immaculate and our shower had lots of hot water. Breakfast was excellent, including our coffees (flat white and vanilla latte). We also enjoyed the back patio area with plenty of seating. Definitely recommend this inn!"

"The place itself was in a fine enough condition, and the personel were all very kind, helpful and effective. What put a damper on our stay was, that we were rather unfortunate to be placed in room just above the kitchens, and with our window just next to the exhaust of the kitchen ventilation. These conditions meant that the room was quite warm, but we couldn't really air it out while the ventilation was on, partly due to the noise, but in a much higher degree due to the air being heavy with...

"All the staff were so lovely & smiley! Lovely room & the entire team worked so well together that service in every area (check-in, bar, evening meal, breakfast & check-out) - was flawless."

"Poor service from reception and leisure staff, having to pay an additional £25 to use the hotel swimming pool after stating it’s included in your stay is really poor. Leisure staff extremely rude and the leisure area hot clean at all."