NoLo – Leonardo Hotels i NoLo, Milano

"Great location really close to the duomo. We arrived 30 minutes before checkin and was told that our room was not ready yet. Thats fair enough so we went for a walk. Our bags could be stored in the lobby - the man behind the desk was not very smiling or service minded. When we came back at check in time we were told that the room still wasn't ready. 10 minutes later the room was ready. We had booked a standard double room. Not the biggest room but it had what was needed. But it was tired with chunks missing around the doors, scratched headboard and the cleaning was not great - found other peoples hair in the bathroom. The room was to the front of the building so a bit noisy because of the trams - we knew that so not a criticism. On the second night the security light in the room started to flicker and it couldn't be fixed so we had to move to another room. They only had suites left so we got one of those. A whole different experience. New decor, larger, to the back of the building so quiet and clean. Great morning buffet but the waiters looked like they were really tired of their jobs. The beds were to the firm side. Would we return ? not sure - maybe try to find something similar in the area."

"Godt hotel i hyggeligt område, fint værelse dog lidt varmt, da airconditionen ikke var sat til endnu. Kunne kun åbne vinduet lidt. God morgenmad Meget serviceminded personale. Fantastisk område"

"Rent , pænt, centralt, lækker morgenmad , fin service "

"Fantastisk ophold på hotel Berna. Flot værelse. Virkelig god service. Dejlig morgenbuffet. Rent overalt på hotellet. Vil fremhæve personalet i receptionen samt bartenderen for deres venlighed. Kommer helt sikkert tilbage en anden gang."

"Nice place"

"Fint hotel. Tæt på banegården. Morgenmad middelmådig."

"Just the room service staff did not understand the english "

"Bliver solgt lidt for godt på billederne, morgenmaden er ikke pengene værd. Eller udemærket "

"Prisvenligt budgethotel i lettere slidt stand og beliggende i et kedeligt område. Værelserne er relative små, men har god lydisolering og ingen generende støj (med undtagelse af aircon). Morgenmadsbuffet er rimelig, men med begrænset udvalg, der ikke bliver fyldt hurtigt op i "peak hours" trods hotellets egen "trafiklys" i forhold til travlhed, der hænger i elevatorerne. Personalet er venligt og imødekommende."