Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 1804 af i alt 3466 anmeldelser" "
10 - Fremragende
1.804
Bedømmelse på 8 − Udmærket. 781 af i alt 3466 anmeldelser" "
8 - Udmærket
781
Bedømmelse på 6 − Okay. 371 af i alt 3466 anmeldelser" "
6 - Okay
371
Bedømmelse på 4 − Dårligt. 248 af i alt 3466 anmeldelser" "
4 - Dårligt
248
Bedømmelse på 2 − Forfærdeligt. 262 af i alt 3466 anmeldelser" "
2 - Forfærdeligt
262
8,6/10
Rengøring
8,4/10
Service og personale
8,2/10
Faciliteter
8,4/10
Overnatningsstedets tilstand og faciliteter
8,4/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Michael
Rejste med familie
22. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Michael
Overnattede 2 nætter i oktober 2023
Svar fra Guest Services den 24. okt. 2023
Dear Michael, Thank you for choosing Niagara Falls Marriott Fallsview Hotel & Spa. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Zach Guest Services
8/10 Udmærket
Simon
9. okt. 2023
Simon
Overnattede 1 nat i oktober 2023
Svar fra Guest Services den 11. okt. 2023
Dear Simon, Thank you for the kind rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Niagara Falls Marriott Fallsview Hotel & Spa; we look forward to seeing you again soon. ZachGuest Services
8/10 Udmærket
Steffen
9. jul. 2023
Synes godt om: Rengøring, værelsets komfort
Short visit Niagara Falls
Hotellet ligger rigtig fint i forhold til afstand til Niagara Falls. Vær opmærksom på at ikke alle værelser har udsigt til vandfaldet og at de billeder der vises af udsigten derfor ikke passer. Vi fik et værelse på 15. etage hvilket er godt, der var dog bare ingen udsigt. Vi fik det ændret til et værelse med udsigt, men det blev så på 7. etage - højere oppe er at foretrække, men vi var stadig tilfredse. Det er meget dyrt at parkere koster 59 can. + taxes pr. døgn. Der er en fin morgenbuffet.
Steffen
Overnattede 2 nætter i juli 2023
Svar fra Guest Services den 11. jul. 2023
Dear Steffen, Thank you for the wonderful review of your recent stay at the Niagara Falls Marriott Fallsview Hotel & Spa. We are pleased you found our location near Niagara Falls to be perfect for your plans, and we also appreciate you mentioning our delicious breakfast. That said, we regret not meeting all of your expectations, and we have shared your comments appropriately. It was a pleasure to know we resolved the issues you had and that you left with a favorable impression. We look forward to welcoming you back to the area.ZachGuest Services
8/10 Udmærket
Dorte
31. maj 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic view, fair price
Fantastic view from 22. floor. We were not completely satisfied with the service, check-in took very a very long time, and at breakfast we could not choose a table ourselves and there was far too much TV and music, not really our taste. The breakfast was good though not extravagant. Very good cleaning.
Dorte
Overnattede 1 nat i maj 2022
10/10 Fremragende
ziad
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was perfect
ziad
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 26. maj 2024
Dear Ziad, Thank you for the generous rating of Niagara Falls Marriott Fallsview Hotel & Spa. We are delighted you enjoyed your stay and appreciate you taking the time to recommend us to fellow travelers. We look forward to serving you again soon. Zach Guest Services
10/10 Fremragende
Lisa
Rejste med familie
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, beautiful view
Lisa
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 26. maj 2024
Dear Lisa, Thank you for taking the time to post your remarks regarding your stay at the Niagara Falls Marriott Fallsview Hotel & Spa. We are glad you were impressed with our well-kept property and the energizing views of the falls. It was a pleasure serving you, and we look forward to your next stay. Zach Guest Services
10/10 Fremragende
daniyal
Rejste med familie og småbørn
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed stay with family.
daniyal
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 26. maj 2024
Dear Daniyal, It was a pleasure welcoming you and your family to Niagara Falls Marriott Fallsview Hotel & Spa. We were pleased we exceeded your expectations during your visit. If you find yourself in our area again, we look forward to having another opportunity to provide you with an exceptional stay. Zach Guest Services
10/10 Fremragende
Maria, Vineland
Rejste med familie
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous view from our suite of the falls. Comfortable and clean
Maria
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 26. maj 2024
Dear Maria, Thank you for choosing Niagara Falls Marriott Fallsview Hotel & Spa. It is fantastic to know we exceeded your expectations and that you particularly enjoyed the amazing views of the falls and clean property. We loved having you as our guest and look forward to having the opportunity to welcome you back on a future visit. Zach Guest Services
10/10 Fremragende
Young Sun
25. maj 2024
Synes godt om: Rengøring
Young Sun
Overnattede 1 nat i maj 2024
10/10 Fremragende
Ray and Gail
25. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ray and Gail
Overnattede 4 nætter i maj 2024
Svar fra Guest Services den 26. maj 2024
Dear Ray and Gail, We are delighted you enjoyed your stay at Niagara Falls Marriott Fallsview Hotel & Spa. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know we exceeded your expectations. We look forward to you coming back whenever your travels bring you to the area. Zach Guest Services
6/10 Okay
Kevin, LONDON
Rejste med partner
24. maj 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great view of the falls, everything else is pretty dreadful given how expensive the hotel is. Long queues to check in. The room feels like a budget hotel, cheap coffee maker and paper cups. Very soft bed and pillows
So sore neck. Ripoff prices in the restaurants and Starbucks. The view of the falls was absolutely magnificent.
Kevin
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 25. maj 2024
Dear Kevin, Thank you for taking the time to post a review of your time with us. We are glad you had a pleasant stay overall and that you liked the excellent views. However, we were disappointed to read our accommodations did not provide the value for which you were hoping and did not meet your expectations with the restaurants. We make every effort to be priced competitively and will review your comments appropriately. Moreover, we are sorry for the difficulties you had with the bedding and the inconvenience you experienced with the check-in. We will address your feedback with the appropriate individuals. We are grateful for your patience and hope to have another opportunity to serve on your upcoming stay.ZachGuest Services
10/10 Fremragende
Sharon
24. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sharon
Overnattede 2 nætter i marts 2024
Svar fra Guest Services den 26. maj 2024
Dear Sharon, Thank you for your outstanding rating. We are glad we could exceed all of your expectations and that you loved your stay at our hotel. We appreciate you letting fellow travelers know about your experience and look forward to many more visits to Niagara Falls Marriott Fallsview Hotel & Spa. Zach Guest Services
10/10 Fremragende
Saul
24. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was excellent!!!
Saul
Overnattede 5 nætter i maj 2024
Svar fra Guest Services den 25. maj 2024
Dear Saul, We are thrilled you had an excellent stay at Niagara Falls Marriott Fallsview Hotel & Spa, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.ZachGuest Services
8/10 Udmærket
Christian
Rejste med familie og småbørn
24. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
Everything was enjoyable from the staff to the rooms with the beautiful view.
Ice machine on the 22nd floor wasn't working.
Christian
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 25. maj 2024
Dear Christian, It is nice to hear how much you enjoyed your stay at Niagara Falls Marriott Fallsview Hotel & Spa. We're particularly pleased that you enjoyed our friendly staff, excellent views, and everything we offer. We have noted your feedback about the ice machine and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!ZachGuest Services
8/10 Udmærket
Ana
Rejste med partner
24. maj 2024
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
The property was beautiful, a grew view for our honeymoon! Our room was dirty though - there was orange crust caked all over the AC, the hot tub in our room had hair stuck inside of it, and our shower door did not close properly - leaving the floor soaking wet. As well, none of the windows were clean, to the point where you could see the condensation build up from many times before.
Ana
Overnattede 5 nætter i maj 2024
Svar fra Guest Services den 25. maj 2024
Dear Ana, Congratulations to the happy couple, and thank you for choosing Niagara Falls Marriott Fallsview Hotel & Spa to be part of such a momentous occasion. We are glad you liked our blissful premises and excellent views. However, we hope you will accept our apologies for the inconvenience with the cleanliness and maintenance issues you had with your room. We will address them with our team appropriately, and we are truly grateful for your patience. We look forward to welcoming you back the next time you are in the area!ZachGuest Services
8/10 Udmærket
Zaskia
24. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful view
Zaskia
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 24. maj 2024
Dear Zaskia, Thank you for taking the time to share your feedback regarding your recent stay at Niagara Falls Marriott Fallsview Hotel & Spa. We are delighted to hear that you enjoyed your stay with us and appreciated the stunning view overlooking the falls. Providing a memorable experience for our guests is our top priority, and it's wonderful to know we succeeded. We look forward to welcoming you back for another fantastic visit.Zach,Guest Services
10/10 Fremragende
Laura
23. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Laura
Overnattede 3 nætter i april 2024
Svar fra Guest Services den 26. maj 2024
Dear Laura, It is wonderful to know you enjoyed everything about your time at Niagara Falls Marriott Fallsview Hotel & Spa and that we exceeded your expectations. We strive to provide everything needed for the perfect stay. We appreciate your kind rating and look forward to you being able to stay with us again soon. Zach Guest Services
8/10 Udmærket
David
23. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice place to stay views are outstanding
David
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 24. maj 2024
Dear David, Thank you for taking the time to share your feedback regarding your recent stay at Niagara Falls Marriott Fallsview Hotel & Spa. We strive to provide a memorable experience for our guests, and we are delighted to hear that you enjoyed our captivating views of the Niagara River and Niagara Falls. We look forward to welcoming you back the next time you are in the area.Zach,Guest Services
10/10 Fremragende
Nguyet Thi thanh
Rejste med partner
23. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our window by falls
Nguyet Thi thanh
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 23. maj 2024
Dear M. Thanh, Thank you for choosing Niagara Falls Marriott Fallsview Hotel & Spa. It is fantastic to know that we exceeded your expectations and that you particularly enjoyed the amazing views of the falls from your room and the magical colored lights at night! We loved having you as our guest and hope to have the opportunity to welcome you back on a future visit.ZachGuest Services
10/10 Fremragende
??
23. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was so good
??
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 23. maj 2024
Dear Guest, Thank you for your recent stay at the Niagara Falls Marriott Fallsview Hotel & Spa and for posting such a generous rating of our hotel. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again on your next visit to the city. ZachGuest Services
2/10 Forfærdeligt
Daisy Loretta
23. maj 2024
Synes ikke om: Rengøring
Over 45 minutes checking in!!!
Daisy Loretta
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 23. maj 2024
Dear Ms. Loretta, Thank you for your candid review. We sincerely apologize for the delay you experienced upon check-in and for the inconvenience this caused. Our team strives to provide impeccable service and timely responses to our guests' needs; therefore, we are very disappointed that this was not your experience. We will address your comments with our front desk team appropriately. We hope you will give us another opportunity to show you our commitment to exceptional hospitality. ZachGuest Services
8/10 Udmærket
Rajagopal V
Rejste med familie
22. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Liked the Falls view from the room and the proximity to everything. Liked the complimentary drinks on arrival. Did not like that there is no microwave in the room. The person who checked us in on arrival is not customer focused. Check out person on day of departure are friendly.
Rajagopal V
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 23. maj 2024
Dear Rajagopal, Thank you for your fantastic review and the wonderful things you had to say about Niagara Falls Marriott Fallsview Hotel & Spa! Our hotel boasts incredible scenic views of the Niagara River and Niagara Falls and combines excellent location with blissful accommodations. Your comments were a pleasure to read. Thank you once more for your feedback, and we look forward to having you stay with us again.ZachGuest Services
8/10 Udmærket
Veronica
22. maj 2024
Veronica
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 24. maj 2024
Dear Veronica, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Niagara Falls Marriott Fallsview Hotel & Spa; we hope to see you the next time you are in the area.Zach,Guest Services
8/10 Udmærket
Berish
22. maj 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Berish
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 24. maj 2024
Dear Berish, Thank you for choosing Niagara Falls Marriott Fallsview Hotel & Spa and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Zach,Guest Services
10/10 Fremragende
Wendell R.
Rejste med familie
22. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were so happy with the hotel. The view of the falls could not have been beat. Highly recommend. Trip of a life time.
Wendell R.
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 23. maj 2024
Dear Wendell, We appreciate your recommendations. It is wonderful to read that we exceeded your expectations and that you were especially happy with the amazing Fallsview. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Thank you for choosing Niagara Falls Marriott Fallsview Hotel & Spa!ZachGuest Services
10/10 Fremragende
Dosok
22. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dosok
Overnattede 1 nat i marts 2024
Svar fra Guest Services den 24. maj 2024
Dear Dosok, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Niagara Falls Marriott Fallsview Hotel & Spa, and we look forward to welcoming you back soon. Zach,Guest Services
10/10 Fremragende
Alexandra
Rejste med familie
22. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolle Aussicht
Alexandra
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 23. maj 2024
Dear Alexandra, Thank you for the wonderful review of Niagara Falls Marriott Fallsview Hotel & Spa. We are thrilled to read about your stay and how much you enjoyed the excellent views. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more, we look forward to hosting you again on your next visit to the city.ZachGuest Services
8/10 Udmærket
Ray
Rejste med familie
22. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The View
Ray
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 22. maj 2024
Dear Ray, Thank you for the excellent rating of Niagara Falls Marriott Fallsview Hotel & Spa! It is our goal for every guest to have a memorable experience, and we are delighted we exceeded your expectations with the excellent views! Thank you again, and we hope to see you soon.ZachGuest Services
10/10 Fremragende
Kushan, Fairfax
Rejste med familie
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
View
Kushan
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 22. maj 2024
Dear Kushan, Thank you for choosing Niagara Falls Marriott Fallsview Hotel & Spa. It is fantastic to know that we exceeded your expectations and that you particularly enjoyed the amazing views of the falls and the magical colored lights at night! We loved having you as our guest and hope to have the opportunity to welcome you back on a future visit.ZachGuest Services
4/10 Dårligt
Richard
Rejste med partner
21. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location
Richard
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 22. maj 2024
Dear Richard, Thank you for choosing Niagara Falls Marriott Fallsview Hotel & Spa! Although your rating does not reflect your review, we are pleased to know you enjoyed our excellent location. It was a pleasure hosting you, and we hope to have the chance to do so again in the future.ZachGuest Services
10/10 Fremragende
Sharmane, Toronto
Rejste med familie
21. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The view from the falls is absolutely stunning and definitely worth experiencing, especially on a long weekend when the area is bustling with excitement and energy!
Sharmane
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 22. maj 2024
Dear Sharmane, Thank you for writing a review of your recent visit to Niagara Falls Marriott Fallsview Hotel & Spa. We are thrilled you enjoyed your stay, and your comments were pleasant to read. Thank you for mentioning how much you enjoyed the excellent views of the falls. We wish you all the best with your travels and hope to welcome you back soon.ZachGuest Services
10/10 Fremragende
Joyce, North Richland Hills
Rejste med familie
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property and excellent location to Niagara Falls. Clean rooms!
Joyce
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 22. maj 2024
Dear Joyce, It is a pleasure to read your fantastic review of Niagara Falls Marriott Fallsview Hotel & Spa! We are thrilled that you enjoyed our fresh accommodations and terrific location. On behalf of everyone here, we invite you to stay with us again the next time you visit the area.ZachGuest Services
10/10 Fremragende
Arpit
Rejste med familie
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Simply Amazing!
Everything that you need on your first visit to Niagara!
Arpit
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 22. maj 2024
Dear Arpit, Thank you for your fantastic review and for all the wonderful things that you had to say about Niagara Falls Marriott Fallsview Hotel & Spa! Our hotel boasts incredible scenic views of the Niagara River and Niagara Falls and combines excellent service with blissful accommodations. Your comments were a pleasure to read, and we are excited to share them with our exceptional staff. Thank you once more for your feedback, and we look forward to having you stay with us again.ZachGuest Services
4/10 Dårligt
Jinsoo
20. maj 2024
Jinsoo
Overnattede 2 nætter i marts 2024
Svar fra Guest Services den 22. maj 2024
Dear Jinsoo, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent hospitality.ZachGuest Services
4/10 Dårligt
Aitirja
Rejste med familie
20. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was not clean, rather it housed four gigantic spiders which were found crawling around. We called reception and told them to help us somehow but they didn’t have any set protocol for these kinds of situation. Not even a bug spray in hand??
We mentioned this at the end too when we were leaving so they are aware of the conditions of the room we were in, but they kept putting us off and ignoring the topic.
ON TOP OF THAT, self parking is off site which should have been mentioned somewhere in the info page. The walk to the car and back is too far and is very tiring to do after a long day of activities.
Also what is the point of paying $40 (PLUS other fees) if they are going to mention that they are not liable if something were to happen to my car. Am I to stay worried that their parking lot may not be safe? Since the off site parking lot was an open space that freaked me out even more.
The only reason I am giving 2 star for the room is because it was spacy and the bathroom was nice. But the furniture was really old and not clean. The room view wasn’t bad but the windows make it hard to see. Lastly the AC in the room was not the best it was really hot. Overall the experience was not worth however much I had to pay :/
Aitirja
Overnattede 2 nætter i maj 2024
10/10 Fremragende
Jaewon
20. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jaewon
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 21. maj 2024
Dear Jaewon, We appreciate you taking the time to leave your outstanding rating regarding your recent visit to the Niagara Falls Marriott Fallsview Hotel & Spa. Your feedback is essential to us! It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to serve you again in the future. ZachGuest Services
6/10 Okay
carlo, Brampton
Rejste med familie
20. maj 2024
Synes godt om: Rengøring, service og personale
The room was fine but the shower had no hot water until you waited about 3 or 4 minutes
carlo
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 21. maj 2024
Dear Carlo, Thank you for being our guest and taking the time to comment on your stay. We are pleased you were satisfied with most of our services, but we regret not meeting your expectations regarding the hot water function. We will share your comments with our team appropriately. Thank you for mentioning that your experience was pleasant overall, and we hope you will give us another opportunity to serve you on your future visit.ZachGuestis Services
10/10 Fremragende
Shu
Rejste med familie, Rejste med partner
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's convinent to view the falls.
Shu
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 21. maj 2024
Dear Shu, It is a pleasure to read your fantastic review of Niagara Falls Marriott Fallsview Hotel & Spa! We are thrilled that you enjoyed the excellent views and our terrific location. On behalf of everyone here, we invite you to stay with us again the next time you visit the area.ZachGuest Services
6/10 Okay
Lialette
Rejste med partner
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room situation was very frustrating. I paid for a room with a view of the Falls and they stuck us in a corner room where you could see the edge of the Falls and that's it. They offered to move us into a Falls view room the next night but we would have had to pack up and switch rooms, which is not very convenient so we stayed where we were. The room was also super hot and the temperature controls didn't seem to work very well and there was one vent in the room, not facing the bed. Also the elevator situation was frustrating as they have one set of buttons for six elevators and two of them don't go above Floor 18 which we were. So you have to wait for other elevators to close before summoning another. As a pro, all of the staff were very friendly and helpful.
Lialette
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 21. maj 2024
Dear Lialette, Thank you for choosing us for your recent visit to the city. We regret your disappointment with the views from your room. We understand your frustration and are sorry for not meeting your expectations. Our goal is to provide an exceptional experience to each of our guests, and we will address your comments with our team appropriately. Moreover, we apologize for the difficulties you had with the elevator and the issues with the air conditioning in your room. We will review your remarks with our maintenance team as we strive to improve our guest's stay. That said, thank you for highlighting our friendly staff. We are grateful for your patience and hope to have another opportunity again on your next visit to our area.ZachGuest Services
10/10 Fremragende
Renee
19. maj 2024
Renee
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 21. maj 2024
Dear Renee, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at Niagara Falls Marriott Fallsview Hotel & Spa. We hope to have the pleasure of doing so again on your next visit to the city.ZachGuest Services
10/10 Fremragende
Renee
Rejste med familie
18. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tip: Expect to pay 60 CAD for valet parking plus tax each night, Self parking which is the hotel parking a hike away from hotel to be 40 CAD a day. The have a breakfast buffet 30 CAD per person. The IHOP next door is very, very expensive 35 CAD for pancakes, eggs and a meat. However we enjoyed our stay and will recommend.
Renee
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 20. maj 2024
Dear Renee, Thank you for taking the time to post your online review. We are pleased you enjoyed your stay overall. We also appreciate you pointing out not only what you liked but also the things you would change. Everything we do is aimed at providing our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again for your recommendations; we hope you will choose us the next time you visit the city.ZachGuest Services
10/10 Fremragende
Karen
Rejste med familie
18. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a room with a view of the falls and it was one of the highlights of the trip. We also had a separate couch area that was nice with traveling with our recently home from college child. Excellent view, great service. Walkable to many things. Right above the tram that will take you to the Niagara falls park entry. Nice smooth elevators. Morton's was enjoyable, room service was great and Starbucks is located in the lobby. Great location!
Karen
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 20. maj 2024
Dear Karen, Thank you for writing a review of your recent visit to Niagara Falls Marriott Fallsview Hotel & Spa. We are thrilled you and your family enjoyed our attentive service, convenient location, and amenities. Thank you for mentioning how much you enjoyed our spacious rooms and how they met your family's needs. Our contemporary design combined with scenic views of Niagara Falls makes for a restorative stay! We wish you all the best with your travels and hope to welcome you back soon.ZachGuest Services
10/10 Fremragende
Pamela
Rejste med familie
18. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect except for the parking. The parking lot was over a block away
Pamela
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 19. maj 2024
Dear Pamela, We are delighted you enjoyed your stay at Niagara Falls Marriott Fallsview Hotel & Spa. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded most of your expectations. We appreciate your additional comments and hope you will come back whenever your travels bring you to the city.ZachGuest Services
6/10 Okay
Robert
Rejste med familie
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
Bar area needs new furnishing. Chairs are shot and tables of chips in most of them.
Our room wasn't ready until 5:30pm on what was supposed to be a noon check in. Brutal!
Robert
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 21. maj 2024
Dear Robert, Thank you for your great comments and review of your visit with us. We are very sorry for the delay in getting your accommodations ready for your arrival. We do our best to maintain high standards, and we continually strive to improve our service. Candid comments like yours help us in this process, so we appreciate your feedback. Moreover, we regret your disappointment with the furniture in our bar and not meeting your expectations. We have shared your concerns with our team appropriately. Thank you again, and we hope to have the opportunity to provide you with the exceptional stay we are committed to giving every guest on your next visit.ZachGuest Services
10/10 Fremragende
Ingrid
Rejste med partner
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very nice. Complementary upgrade to a room that has a view of the falls. Location was great.
Ingrid
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 21. maj 2024
Dear Ingrid, Thank you for taking the time to post your comments regarding your recent stay at the Niagara Falls Marriott Fallsview Hotel & Spa. Your compliments regarding our devoted associates were a pleasure to read! We will be sure to share your fantastic compliments with the entire staff. Thank you for highlighting our location and upgraded room with excellent views. We appreciate your review and look forward to having you as our guest again.ZachGuest Services
10/10 Fremragende
Daniel M
Rejste med partner
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property and the staff was very friendly and helpful. Breakfast was a bit expensive for what it was, but room service was delicious. Easy walk to the falls and beautiful views.
Daniel M
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 20. maj 2024
Dear Daniel, Thank you for taking the time to post your comments regarding your recent stay at the Niagara Falls Marriott Fallsview Hotel & Spa. Your compliments regarding our room service and devoted associates were a pleasure to read! We will be sure to share your fantastic compliments with the entire staff. We are also glad you liked our accommodations and convenient location to the falls. We appreciate your review and look forward to having you as our guest again.ZachGuest Services
2/10 Forfærdeligt
Madelyn
17. maj 2024
We tried to check-in but were told they ran out of rooms due to a maintenance issue. All the other Marriott properties in the area were fully booked so they refunded our money and suggested a different hotel instead.
Madelyn
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 18. maj 2024
Dear Madelyn, Thank you for sharing your candid review. We're genuinely sorry to hear about your disappointment, even before experiencing our hotel firsthand. We understand that unexpected situations can be frustrating, and we are genuinely sorry for the inconvenience you have experienced. However, we hope you feel comfortable with our attempt to resolve this unfortunate situation and, in some way, help restore your confidence in our hotel. It's important to us that our future guests know that we're dedicated to making every stay special, drawing on the positive experiences many have shared about their time with us. We wish you all the best in your travels and hope to have a chance to welcome you and experience the care and dedication we extend to our guests. ZachGuest Services
10/10 Fremragende
Kun
16. maj 2024
Kun
Overnattede 4 nætter i maj 2024
Svar fra Guest Services den 18. maj 2024
Dear Kun, Thank you for letting us know your visit to Niagara Falls Marriott Fallsview Hotel & Spa was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.ZachGuest Services
10/10 Fremragende
J
16. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
J
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 18. maj 2024
Dear Guest, It was a pleasure having you as our guest at Niagara Falls Marriott Fallsview Hotel & Spa. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.ZachGuest Services
10/10 Fremragende
Bricky
Rejste med partner
16. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed in room 1826... beautiful view of both falls.
Bricky
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 17. maj 2024
Dear Bricky, Thank you for writing a review of your recent visit to Niagara Falls Marriott Fallsview Hotel & Spa. We are thrilled you enjoyed your stay, and your comments were pleasant to read. Thank you for mentioning how much you enjoyed our spacious rooms and the views. Our contemporary design combined with scenic views of Niagara Falls makes for a restorative stay! We wish you all the best with your travels and hope to welcome you back soon.ZachGuest Services