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Anmeldelser af Embassy Suites by Hilton Niagara Falls Fallsview

3.5 out of 5
Embassy Suites by Hilton Niagara Falls Fallsview
6700 Fallsview Blvd, Niagara Falls, ON

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 3790 af i alt 8785 anmeldelser" "
Bedømmelse på 8 − Udmærket. 2073 af i alt 8785 anmeldelser" "
Bedømmelse på 6 − Okay. 1238 af i alt 8785 anmeldelser" "
Bedømmelse på 4 − Dårligt. 854 af i alt 8785 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 830 af i alt 8785 anmeldelser" "

8,4/10

Rengøring

8,0/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Maria

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing view from the room. Hectic breakfast.
Svar fra embassy suites-fallsview den 27. sep. 2023
Thank you for your feedback! We're happy to hear you enjoyed your stay with us and hope to welcome you back again in the future.

10/10 Fremragende

Sandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk sted
I forhold til vandfaldet, så er udsigen og beliggenheden perfekt. Storr rummeligt værelse til 4 personer. God morgenmad og venligt personale. Parkering med shuttlebus fungerer perfekt og prisen er for parkering er i orden. Pool område er skønt med terrasse, hvor du kan ligge udenfor. Ville klart bo her igen.
Overnattede 2 nætter i september 2023
Svar fra embassy suites-fallsview den 23. sep. 2023
Thank you for your feedback! We're happy to hear you enjoyed your stay with us and hope to welcome you back again in the future.

8/10 Udmærket

Nicolai Bondo

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spent your time waiting for an elevator
A nice hotel with a great view. We upgraded to a junior suite and had a wonderful view. The backside of the medal, is that the hotel is lacking elevator capacity. We waited more than 15 minutes for a elevator several times during the stay. We ended up taking the stairs. Staying at floorlevel 32, this also takes time. The complimentary breakfast is a joke. First it took 20 minutes to get the elevator to the restaurant and then you had to wait in like for another 25 minutes before entering the restaurant. Being a 4 Star hotel, this should be a lot better.
Overnattede 1 nat i august 2023
Svar fra Embassy Suites den 5. aug. 2023
Thank you for your feedback! We're happy to hear you enjoyed your stay with us and hope to welcome you back again in the future.

8/10 Udmærket

Thomas Peter

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra Embassy Suites by Hilton Niagara Falls - Fallsview den 1. mar. 2023
Thank you for your feedback! We're happy to hear you enjoyed your stay with us and hope to welcome you back again in the future.

10/10 Fremragende

Jørgen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would gladly be back!
We had a fantastic stay! The view from the President suite was worth all the money! Even sunrise could we see from the room.
Overnattede 1 nat i juli 2022

4/10 Dårligt

Niels Bach

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
70’s nightmare filled with dust.
Interiorvise you should prepare yourself for a darkbrown 70’ties nightmare, Brown carpets, Brown couch, Brown cabinets etc. 😫 When we arrived we could choose between on-site parking at 70$ pr Night or offsite parking for 35$. There are plenty other cheaper parking equally close by. Check-in went smooth and staff was Nice, but you only get ONE Ihop-breakfast coupon pr room, no matter how many you are and no matter how long you stay. Ihop breakfast for 4 adults totalled 150$ - next Day we moved across the street and found breakfast at 15$ pr person. Im allergic to dyst-mites and as soon as in the room i startet coughing. The Air-went was extremely dyst-filled and the long carpet most likely too. Asked for help in reception next morning but nothing happened. The Walls are cardboard-Thick. We twice were unwilling but close participants in the couples next door sex-activities 😖. We also smelled their smoke in the bathroom ventilation despite being a mon-smoking hotel. Nothing done about this either. Dont expect a hairdryer in the bathroom and dont expect cleaning unless you stay more than Four days. Covid requires more cleaning but this hotel used it as excuse not to clean. Wiew from fallwiew-room are geourgeous and staff was kind.
Overnattede 2 nætter i oktober 2021

8/10 Udmærket

Ana

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
We loved our stay here, had amazing views of the falls from our room at the 23rd floor! Very close (walking distance) to the Incline Railway, Table Rock Centre, the edge or the falls, Casino and many restaurants! Had buffet breakfast every morning which was a nice bonus. Only thing was that check-in wasn't as smooth as we were expecting, we had to wait more than half an hour past check-in time as our room wasn't ready. Front desk and many of the staff appeared snobbish. I also want to confirm reviews that they would try and pitch you to a "better room" for a premium which we opted out of. Overall a great experience still and would come back.

2/10 Forfærdeligt

Ngingyu

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Poor customer service and very rude staffs
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Sandeep

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is situated right on the fall. Good view.
Overnattede 1 nat i maj 2024

6/10 Okay

ARTHUR E HAAS

Rejste med familie
Synes godt om: Rengøring, service og personale
Compared To Other Embassy Properties, This One Seems To Nickel & Dime You To Death !! The Afternoon Reception Limited You To ONE Drink, No Real Snacks To Speak Of, The Parking Fees Were Ridiculous !! Yes, This Is A Heavy Tourist Destination, But Why Should This Be Any Different That Other Embassy Properties ??
Overnattede 2 nætter i maj 2024

10/10 Fremragende

troy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great view of falls
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Syed, EL PASO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff. Excellent views.
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Gaitri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall staying was very good. Parking staffs were very helpful and caring, check-in was so quick. Got the upgraded suites but not sure it was gain or loss in terms of falls view, because it was more IHOP view than falls view. Breakfast is always over crowded. Even I went during less crowd hour (6:45AM) as per management suggestion. They have very limited options for vegan in breakfast menu. A young lady Priya was very helpful throughout the breakfast, I appreciate her kindness. Experienced several times interruptions after initial hours of check-in, because their staff has miscommunication about my suite number. Their restaurant THE KEG is always crowded, hotel should workout to expand the area. Hair dryer was missing, little bit water cloging in bath tub because of unlevelled surface. Bathroom fixture was not smooth, brew machine in suite was very basic. Didn't get any respond from hotel's official email against a special request. Wouldn't deny to visit again.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room with fallsview was worth it's money, we absolutely enjoyed it. The hotel overall and the room were really nice. However the windows were quite thin, you can hear the falls at all times and the thunderstorm during our stay was extremly loud. The view from the breakfast room was amazing but the breakfast itself was cold, bland and low quality.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Sue

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

Jigisha

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The reception staff were a bit rude and unhelpful. Didn’t explain evening reception, breakfast or checkout time. Just hand us the card, didn’t even tell us the room number. Just said “here you go”. Luckily we knew about these since we been here before but they service was not good this time
Overnattede 1 nat i maj 2024

4/10 Dårligt

Chen

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Thomas, La Habra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Got in late on a Monday, the parking attendant gave two options valet only for a $100 a night or $55 a night for self parking but you have go to a parking lot 4-5 blocks away. In a in familiar location. Forcing us to pay $100 a night. He led us to believe we had to walk back to hotel when in fact there was a shuttle in parking to bring us back we didn’t find that out until the next day! This was the only sad part about this stay here! Used this technique to take us for our money! All other areas of our stay was great!
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Kassidy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel
Overnattede 1 nat i maj 2024

8/10 Udmærket

Soonae, Brooklyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Anshul

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is good with the access to all the attractions, the Falls view is spectacular, the parking is expensive but hotel has self park with Shuttle access which is 3 block away.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Marcus

We thoroughly enjoyed our stay here. The view from our room was spectacular!
Overnattede 2 nætter i maj 2024

8/10 Udmærket

James

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Property is 5 star. The only reason I didn't give a overall 5 star is because of the check-in process. If you arrive early you are given the upgrade your room to check in immediately speech $$ and you can check in now. If you don't upgrade your room it won't be ready until 4pm !! Also we did the offsite parking which was $37 a day. However at check out they put the $70 dollar upgraded parking on my bill and tried to convince me that was what I asked for. However after calling someone it was corrected. Don't get excited about the free drinks it is to a mixed punch. It appears be something just to get you up to the bar.
Overnattede 4 nætter i maj 2024

6/10 Okay

Kevin

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good property but too many hidden charges. Especially parking. You should be transparent with the actual cost
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ramez

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
excellent
Overnattede 1 nat i marts 2024

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

LEENA

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We booked a king suite with sofa bed with a view of both waterfalls. We picked this property because it was very close to the falls, but far away from the hustle and bustle of Clifton Hill. We booked a room guaranteed to be at least on the 15th floor, and we were given one on the 17th! The view was beautiful, and we were able to see the fireworks very clearly. Upon check-in, there were two long lines due to their credit card machines being down. The receptionists were very kind and explained all the features and amenities of the hotel very clearly! Staff everywhere was so helpful! We took advantage of the complimentary refreshments at the evening reception (2 free drink tickets per room), enjoyed the chips and soft drinks for the children. The complinentary alcohol selection was not little at all. They pretty much offered everything from mixed drinks, to beer, to wine. There is limited seating, so it's best to arrive at the start to get a table. The complimentary breakfast was also great! Very busy but lots of space to sit (located at The Keg on the 9th floor). I recommend the made-to-order omelet station. The line goes very fast because the cooks take about 10 orders at a time. You can also get breakfast sausage and home fries at the same time at this station. The view at breakfast is beautiful! We also spent a lot of time at the swimming pool & hot tubs. The area was not very busy at all, very well mantained and updated. Open from 6am to midnight!

4/10 Dårligt

Michelle

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I was given a room at a lower level than I’d paid for. Had to change rooms to get view I’d paid for. Talked to others that hard same issue. Check in was chaotic. Parking was expensive and chaotic as pull up area small and so many pulling in at same time and instructions very vague. Restaurant - we waited 15 minutes after seated and no one came to serve water or drop off menu. No apologies when brought to their attention.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Hari

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience overall
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Rabia

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay at the hotel, the view from our room was amazing. We would definitely be coming back to this hotel again whenever we are going visit Niagara.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Gordon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Saigini

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked how it was clean and it was waking distance for all our activities
Overnattede 1 nat i maj 2024

10/10 Fremragende

Chari, Concord

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Kyu-min

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

4/10 Dårligt

Pamela

Rejste med familie
I got ript off with all the extra charges
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Harold, MORGANTON

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay in Niagara Falls. Close to everything. Staff was friendly and attentive to our every need.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Stephanie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always stay at this hotel when I’m in the falls. Best views of the Canadian falls.
Overnattede 1 nat i maj 2024

8/10 Udmærket

David, Anderson

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Jahnel

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
These rooms were small in comparison to other Embassies we have stayed at. Odd room layouts. The hotel itself was nice. The complimentary breakfast was our least favorite at an Embassy. Our family likes to book a stay at an Embassy on occasion if we can find them. They usually have great rooms, managers reception, pool/hot tub, big breakfasts etc. This one, for us, didn’t hit the mark.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kristine

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
clean! love it
Overnattede 1 nat i maj 2024

4/10 Dårligt

Ajay

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Elevator service is really messy.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

AFSHA

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The elevators - Horrible wait time I had to wait 35 min just for elevator to come so I can go down to my car!!!!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Michelin

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Will stay here again
Overnattede 1 nat i maj 2024

4/10 Dårligt

Rayappu

Rejste med familie
Washroom wasn’t working.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Vernon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Keren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bueno
Overnattede 1 nat i maj 2024

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed the night for our honeymoon and it was a great experience. The Keg / breakfast on the 9th floor provides a spectacular sight line while having a breakfast and dinner. Our room was a falls view and was able to watch the fireworks. Staff was very friendly and helpful On-site parking is great (albeit a tad $ in my opinion) Only other gripe would be slowish elevators but it’s a 40 floor hotel so.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kimberly

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
The View of the falls
Overnattede 2 nætter i maj 2024

10/10 Fremragende

daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great view
Overnattede 3 nætter i maj 2024

6/10 Okay

Swati

Overnattede 3 nætter i maj 2024