Terrasse/gårdhave
Tjek tilgængelighed

Anmeldelser af The Newport Harbor Hotel & Marina

3 out of 5
The Newport Harbor Hotel & Marina
49 America's Cup Ave, Newport, RI

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 482 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 277 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 142 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 74 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 1001 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

7,4/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jeanette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location! Amenities were adequate and clean. Loved the daily happy hour option and nice breakfast available in the morning. In walking distance to main shopping and dining areas. Short drive to mansion tours and cliff walk. Daughter loved it. Would stay again
Overnattede 2 nætter i maj 2024
Svar fra Kim Baruti den 25. maj 2024
Dear Jeanette, Thank you for the kind words. We hope you will come back and see us again real soon.

10/10 Fremragende

Frank

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love everything about it but price point seems a bit high.
Overnattede 2 nætter i maj 2024
Svar fra Jason B den 21. maj 2024
Happy to hear you enjoyed! Hope to have you back some time soon.

8/10 Udmærket

Harold, MORGANTON

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Old property with small rooms and bathrooms, but well maintained and very convenient to everything.
Overnattede 3 nætter i maj 2024
Svar fra Jason B den 21. maj 2024
Thank you for the kind response. We hope to remedy the situation soon with a renovation.

6/10 Okay

Tammy M, Jacksonville

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Extremely loud… inside and outside. On top floor.. yet something was banging overhead both nights. Thin walls…. Outdated
Overnattede 2 nætter i maj 2024
Svar fra Jason B den 21. maj 2024
We know there are some challenges with the hotel and we hope to remedy them in the near future with a renovation of the property. Did you bring any of these items to our attention during your stay?

8/10 Udmærket

Kerrie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Felt a little outdated. But great location.
Overnattede 1 nat i marts 2024
Svar fra Jason B den 20. maj 2024
Happy to hear that you enjoyed the location. We are anticipating a renovation very soon.

6/10 Okay

Timothy

Rejste med familie
The hotel has a great location. I hotel is a old hotel and shows it . I is clean and the staff was very nice. does come with parking. cost is all about location.
Overnattede 2 nætter i maj 2024
Svar fra Jason B den 20. maj 2024
Happy to hear that you enjoyed the location. We are anticipating a renovation very soon. Any team member we should recognize for their service?

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always a great stay!
Overnattede 3 nætter i april 2024
Svar fra Jason B den 14. maj 2024
Thank you again for joining us, We are thrilled to know you keep enjoying our property.

8/10 Udmærket

Francine

Rejste med familie
The hotel is in an excellent location, close to everything.
Overnattede 2 nætter i maj 2024
Svar fra Jason B den 14. maj 2024
Thank you for the response! Any thing we can do to get a 5 of 5 next time?

8/10 Udmærket

Lisa, Richfield

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They never cleaned my toilet. I paid a resort fee and expected more. I day they didnt even make the bed. Hotel staff were pleasant and this hotel was in a great location.
Overnattede 4 nætter i maj 2024
Svar fra Jason B den 14. maj 2024
I am sorry to see we ere not on point with a few services. I will make sure to share with the appropriate manager.

10/10 Fremragende

Lenny

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and staff
Overnattede 1 nat i maj 2024
Svar fra Jason B den 14. maj 2024
Very happy to see your score of our property! Any thing we can do to make sure you enjoy is our prime concern.

4/10 Dårligt

Nicole

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Dated hotel. Booking said breakfast and a restaurant were available and neither were. The location is great but there are other hotels right there that we’ll try next time.
Overnattede 1 nat i april 2024
Svar fra JB den 2. maj 2024
Thank you for choosing the Newport Harbor Hotel and Marina on your recent visit. We value each guest, as we know that you have a choice when deciding where to stay while here in town on business or pleasure.I had a chance to review the survey that you recently completed. I was concerned to hear about your experience with our hotel. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about the problems you encountered. I know that does not change your experience but I hope that you can feel confident that we heard your concern and the appropriate departments have been made aware. While evening hours at the restaurant are seasonally adjusted, breakfast is available every day.I apologize again for the problems, and thank you for taking the time to let me know about it. Without your guest feedback we cannot continue to improve our services. We look forward to your return to the area.Kind Regards,Jason BjerkGeneral Manager401-847-9000jbjerk@newporthotel.com

8/10 Udmærket

Natacha

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Let me preface by saying that the staff that I dealt with during my actual weekend stay were wonderful. However, today I noticed a double charge on my bank account. I called my bank who told to contact the hotel directly. This was the most aggressive and nasty customer service I’ve ever encountered from any one at any level from any business!! A man who CSA is his Michael, referred to himself as a manager spoke to me in the rudest manner and proceeded to tell me that no one else can assist me but him and that he’s not giving me his last name. That I will just need to wait and deal with this with my bank. He told me that it’s not his problem or issue. After pushing and ask to speak with a decent human being, he gave me the full name of a manager who was due in the next shift. Meanwhile he was still Michael with no last name. I intend to personally name Michael in every review, whic by the way I never take the time to complete. I intend to warn everyone I know who frequent Newport,RI to never stay at the Newport Harbor Hotel!!! I intend to reach the helm of this establishment in effort to let them know they need to either replace Michael or keep in a back closet. During all his rudeness he told me that he didn’t have time to deal with me because he had customers in front of him!!! Lucky them!
Overnattede 1 nat i april 2024
Svar fra Jason B den 3. maj 2024
I am very sorry to hear about your interactions. I will address this at my earliest convenience.Has your credit card situation been resolved? Keep in mind each financial institution processes a little different and if your transaction is still in pending status, there is no way for us to alter it until it becomes final on the account.Feel free to reach out to me if you need further assistance.

8/10 Udmærket

Christopher

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a very enjoyable stay. It’s nothing too fancy but very convenient, clean and comfortable.
Overnattede 1 nat i april 2024
Svar fra Jason B den 3. maj 2024
Thank you for taking the time to fill out our survey. We look forward to hosting you again.

8/10 Udmærket

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
If location is all you’re after then this is it, you can’t beat it. Friendly staff, clean room. Very outdated for the cost, pretty sure the walls are made out of tissue paper for how much noise you hear from the hallway and surrounding rooms.
Overnattede 1 nat i april 2024
Svar fra Jason B den 3. maj 2024
Thank you for the response. We hope to be addressing your concern of the out dated nature in the very near future.

4/10 Dårligt

Linda

Overnattede 1 nat i april 2024
Svar fra Jason B den 17. maj 2024
How can we do better? Any specifics on your dislikes?

8/10 Udmærket

Ian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Good property and location. Did not like the pool.
Overnattede 1 nat i april 2024
Svar fra Jazmin, Reservations & Sales Coordinator den 27. apr. 2024
Thank you for choosing the Newport Harbor Hotel and Marina on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in town.

8/10 Udmærket

George

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were nice. Good location.
Overnattede 2 nætter i april 2024
Svar fra Emily, Front Office Manager den 25. apr. 2024
Thank you for taking the time to leave us a review! We hope to see you again the next time you visit our beautiful city by the sea.

10/10 Fremragende

Philip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Emily, Front Office Manager den 25. apr. 2024
Thank you for taking the time to leave us a review! We hope to see you again the next time you visit our beautiful city by the sea.

10/10 Fremragende

Gaby

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
-
Overnattede 1 nat i april 2024
Svar fra Emily, Front Office Manager den 25. apr. 2024
Thank you for taking the time to leave us a review! We hope to see you again the next time you visit our beautiful city by the sea.

10/10 Fremragende

Marisa

Overnattede 1 nat i april 2024
Svar fra Jason B den 14. maj 2024
Thank you for the response. We are happy to know we made an impression on your stay.

8/10 Udmærket

Stephanie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love the location, the parking and the staff super friendly!! I would love bigger rooms and bathrooms.. but overall it was amazing
Overnattede 2 nætter i april 2024
Svar fra Emily, Front Office Manager den 25. apr. 2024
Thank you for taking the time to leave us a review! We hope to see you again the next time you visit our beautiful city by the sea.

8/10 Udmærket

Marlene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Emily, Front Office Manager den 25. apr. 2024
Thank you for taking the time to leave us a review! We hope to see you again the next time you visit our beautiful city by the sea.

8/10 Udmærket

Eddie

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Got a room facing the bay that allowed us watch sunset. The room was a little worn and the inner shower curtain was too long. The lady at the front desk said she will have it taken care.
Overnattede 4 nætter i april 2024
Svar fra Emily, Front Office Manager den 20. apr. 2024
Thank you for taking the time to leave us a review! We are so happy that you enjoyed your time with us. We look forward to seeing you again the next time you visit our beautiful city by the sea.

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Emily, Front Office Manager den 20. apr. 2024
Thank you for taking the time to leave us a review! We are so happy that you enjoyed your time with us. We look forward to seeing you again the next time you visit our beautiful city by the sea.

10/10 Fremragende

Jill

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everyone, from the parking attendant to front desk and house keeping, was friendly and helpful. It’s a beautiful spot!
Overnattede 1 nat i april 2024
Svar fra Emily, Front Office Manager den 20. apr. 2024
Thank you for taking the time to leave us a review! We are so happy that you enjoyed your time with us. We look forward to seeing you again the next time you visit our beautiful city by the sea.

8/10 Udmærket

Jennifer

Overnattede 2 nætter i april 2024
Svar fra Emily, Front Office Manager den 20. apr. 2024
Thank you for taking the time to leave us a review! We are so happy that you enjoyed your time with us. We look forward to seeing you again the next time you visit our beautiful city by the sea.

10/10 Fremragende

Nicole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Service was fantastic!
Overnattede 1 nat i april 2024
Svar fra Emily, Front Office Manager den 16. apr. 2024
Thank you for taking the time to leave us a review! I am happy to see that you enjoyed your stay with us. We look forward to seeing you again the next time you visit our beautiful city by the sea!

10/10 Fremragende

john

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 2 nætter i april 2024
Svar fra Emily, Front Office Manager den 16. apr. 2024
Thank you for taking the time to leave us a review! I am happy to see that you enjoyed your stay with us. We look forward to seeing you again the next time you visit our beautiful city by the sea!

10/10 Fremragende

Albert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The view of the harbor, and convenience of the location to hot spots in Newport.
Overnattede 2 nætter i april 2024
Svar fra Emily, Front Office Manager den 16. apr. 2024
Thank you for taking the time to leave us a review! I am happy to see that you enjoyed your stay with us. We look forward to seeing you again the next time you visit our beautiful city by the sea!

10/10 Fremragende

Bridget

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
First time here - great place!
Overnattede 1 nat i april 2024
Svar fra Emily, Front Office Manager den 16. apr. 2024
Thank you for taking the time to leave us a review! I am happy to see that you enjoyed your stay with us. We look forward to seeing you again the next time you visit our beautiful city by the sea!

8/10 Udmærket

Christopher

Rejste med familie
Synes godt om: Faciliteter
The hotel was fine, I guess I just assumed it would be a little more upscale for the cost.
Overnattede 1 nat i april 2024
Svar fra Emily, Front Office Manager den 16. apr. 2024
Thank you for taking the time to leave us a review! I am happy to see that you enjoyed your stay with us. We look forward to seeing you again the next time you visit our beautiful city by the sea!

10/10 Fremragende

Jonathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I don’t leave reviews ever, however the staff and management there were outstanding and friendly..
Overnattede 1 nat i april 2024
Svar fra Emily, Front Office Manager den 12. apr. 2024
Thank you so much for making an exception for us! We are so happy that you enjoyed your stay with us and look forward to seeing you again the next time you visit our beautiful city by the sea.

10/10 Fremragende

Lisa

Overnattede 1 nat i april 2024
Svar fra Jason B den 3. maj 2024
Thank you so much for taking the time to fill out survey. I am happy we were able to make your stay memorable.

10/10 Fremragende

April

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My daughter and I loved the hotel. The location was great and so was the parking.
Overnattede 1 nat i april 2024
Svar fra Emily, Front Office Manager den 9. apr. 2024
Thank you for taking the time to leave us a review! We hope to see you again the next time you visit our beautiful city by the sea!

8/10 Udmærket

Jill

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love the location and competitive pricing
Overnattede 1 nat i marts 2024
Svar fra Emily, Front Office Manager den 9. apr. 2024
Thank you for taking the time to leave us a review! We hope to see you again the next time you visit our beautiful city by the sea!

10/10 Fremragende

Harold

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Centrally located very walkable restaurant had great breakfasts
Overnattede 2 nætter i april 2024
Svar fra Emily, Front Office Manager den 9. apr. 2024
Thank you for taking the time to leave us a review! We hope to see you again the next time you visit our beautiful city by the sea!

10/10 Fremragende

Ingrid

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i april 2024
Svar fra Emily, Front Office Manager den 9. apr. 2024
Thank you for taking the time to leave us a review! We hope to see you again the next time you visit our beautiful city by the sea!

4/10 Dårligt

Kristin

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Rooms are sad and dilapidated
Overnattede 1 nat i april 2024
Svar fra Emily, Front Office Manager den 9. apr. 2024
Thank you so much for taking the time to leave us a review. I appreciate the feedback you have provided us with and will be addressing your concerns with the appropriate parties. Please feel free to reach out to me to provide more specifics on how we can improve.We hope to see you again the next time you visit our beautiful city by the sea.

8/10 Udmærket

Maggie

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The location is great! The hotel is old and dated but clean. Pillows were awful and heat in our room wasn’t working…front desk was unable to assist. Many other hotels in the same area. We will try someplace else next time.
Svar fra Emily, Front Office Manager den 9. apr. 2024
Thank you so much for taking the time to leave us a review. I appreciate the feedback you have provided us with and will be addressing your concerns with the appropriate parties. Please feel free to reach out to me to provide more specifics on how we can improve.We hope to see you again the next time you visit our beautiful city by the sea.

10/10 Fremragende

Kimberly

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location for everything!!
Overnattede 3 nætter i april 2024
Svar fra Emily, Front Office Manager den 9. apr. 2024
Thank you for taking the time to leave us a review! We hope to see you again the next time you visit our beautiful city by the sea!

8/10 Udmærket

Gabrielle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is ideal. You are within walking distance of all the wharfs nearby, while additional significant attractions are only about a five to ten-minute drive away. Such as the Tennis Hall of Fame and the Cliff Walk.
Overnattede 3 nætter i april 2024
Svar fra Emily, Front Office Manager den 9. apr. 2024
Thank you for taking the time to leave us a review! We hope to see you again the next time you visit our beautiful city by the sea!

10/10 Fremragende

Ted

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's a beautiful property. The best is going out of season. No problem & people.
Overnattede 2 nætter i april 2024
Svar fra Emily, Front Office Manager den 5. apr. 2024
Thank you for taking the time to leave us a review! I am so happy to see that you enjoyed your stay with us! We look forward to seeing you again the next time you visit our beautiful city by the sea.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
enjoyed stay very much!
Overnattede 1 nat i marts 2024
Svar fra Emily, Front Office Manager den 3. apr. 2024
Thank you for taking the time to leave us a review! We look forward to seeing you again the next time you visit our beautiful city by the sea!

8/10 Udmærket

Lynda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Emily, Front Office Manager den 3. apr. 2024
Thank you for taking the time to leave us a review! We look forward to seeing you again the next time you visit our beautiful city by the sea!

10/10 Fremragende

Teresa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Emily, Front Office Manager den 3. apr. 2024
Thank you for taking the time to leave us a review! We look forward to seeing you again the next time you visit our beautiful city by the sea!

8/10 Udmærket

Christopher, East Bridgewater

Rejste med partner
Synes godt om: Rengøring, service og personale
The hotel could definitely use a refresh, but perfect location for everything!!! And free parking!!!
Overnattede 1 nat i marts 2024
Svar fra Emily, Front Office Manager den 3. apr. 2024
Thank you for taking the time to leave us a review! We look forward to seeing you again the next time you visit our beautiful city by the sea!

10/10 Fremragende

Alicia

Overnattede 1 nat i marts 2024
Svar fra Emily, Front Office Manager den 16. apr. 2024
Thank you for taking the time to leave us a review! I am happy to see that you enjoyed your stay with us. We look forward to seeing you again the next time you visit our beautiful city by the sea!

2/10 Forfærdeligt

Greg

Overnattede 1 nat i marts 2024
Svar fra Emily, Front Office Manager den 9. apr. 2024
Thank you so much for taking the time to leave us a review. I appreciate the feedback you have provided us with and will be addressing your concerns with the appropriate parties. Please feel free to reach out to me to provide more specifics on how we can improve.We hope to see you again the next time you visit our beautiful city by the sea.

6/10 Okay

Kate

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
For the amount of money spent on a hotel it should be updated a bit.
Overnattede 1 nat i marts 2024
Svar fra Emily, Front Office Manager den 19. mar. 2024
Thank you for taking the time to leave us a review! We hope to see you again the next time you visit our beautiful city by the sea.

10/10 Fremragende

Tara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location for walking in Newport. Friendly and helpful staff.
Overnattede 2 nætter i marts 2024
Svar fra Emily, Front Office Manager den 19. mar. 2024
Thank you for taking the time to leave us a review! We look forward to seeing you again the next time you visit our beautiful city by the sea.