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Anmeldelser af Clarion Hotel Newcastle South

4 out of 5
Clarion Hotel Newcastle South
Boldon Business Park, Boldon Colliery, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 265 af i alt 584 anmeldelser" "
Bedømmelse på 8 − Udmærket. 207 af i alt 584 anmeldelser" "
Bedømmelse på 6 − Okay. 75 af i alt 584 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 584 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 584 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Bruno, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great hotel in a quiet business area!
Staff very friendly! Quiet and nice! Will surely stay here again!

8/10 Udmærket

michael, kbh

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dårlig service og mad, ok vifi, fint værelse
Jeg blev nød til at tjekke ud én dag før jeg havde planlagt, men kunne ikke få refunderet beløbet for den sidste overnatning tilbage på min kort? Receptioniste sagde at dette var fordi jeg havde booket igennem Hotels.com og derved kunne hun ikke føre pengene tilbage på mit kort? Jeg fik en "hjemmelavet" burger I deres restaurant hvilket var elendig. Værelset var rigtig fint og vifi var ok i betragtning af at det var i UK.

6/10 Okay

Verificeret rejsende

no info
Ingen info om roomservice på værelset eller andre praktiske oplysninger tlf. nummer til reception så man kunne have ringet og spurgt sig frem....

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

6/10 Okay

Andy

Synes godt om: Rengøring, service og personale, værelsets komfort
Decent
Staff were lovely and very professional, hotel was clean and the food and drink were good, but the room had some issues. The light switches didn’t work apart from the bathroom one, thankfully there were lamps that you could turn on underneath. Extractor fan in the bathroom didn’t work so the room filled with steam after leaving the shower. Mould in the grout on the bathroom wall tiles, not loads but noticeable and probably caused from the extractor not working. The air con worked but made so much noise, clicking and banging, we thought it was going to explode so turned it off. Nothing particularly bad, just a lack of proper maintenance. Would happily stay again but maybe only if I found the room cheaper.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and comfy hotel, food lovely, staff very helpful. Great to have the option to use the gym and swimming pool while you stay too. Nice chilled out bar area.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

David

Overnattede 1 nat i januar 2024

10/10 Fremragende

Shane

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

8/10 Udmærket

doris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend stay
Overnattede 2 nætter i december 2023

10/10 Fremragende

James

Overnattede 1 nat i december 2023

6/10 Okay

paul

Forretningsrejsende
Synes ikke om: Service og personale
Worst service ever.
This is the second time I have stayed here this month and the service has gone from bad to worse. Sat in the restaurant for 1.5 hrs waiting for my burger. Distinct lack of staff, with no one coming to apologies why the food was taking so long. As I got up to leave to walk to McDonalds, the person sat on the table next to me finally got his bowl of soup. The hotel is of a reasonable standard with a pool and gym. If you want to eat, walk the 5 mins to Boldon colliery retail park.
Overnattede 1 nat i december 2023

8/10 Udmærket

Debra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023

10/10 Fremragende

Ian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Chris

Synes godt om: Faciliteter
Loved it, clean great breakfast lovely staff x
Overnattede 1 nat i december 2023

6/10 Okay

paul

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Warm and dry business hotel.
The person on reception appeared to be on a different planet. She had the scripted spiel to go through, but ask her a question back and she just seemed oblivious to someone talking back. Food is very basic but adequate. Restaurant service is poor. There were only about 6 people dining. Waitress for got our drinks, then forgot the guy on the table next to us. This is a typical hotel for business.
Overnattede 1 nat i november 2023

8/10 Udmærket

Rebecca

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i november 2023

10/10 Fremragende

Alexander, Andover

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay, lovely staff.
Overnattede 1 nat i september 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Saturday night
Clean. Nice food maybe a bit expensive prices at the bar
Overnattede 1 nat i november 2023

10/10 Fremragende

Lisa

Overnattede 1 nat i november 2023

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly staff
Nice hotel. I always enjoy staying here
Overnattede 7 nætter i oktober 2023

6/10 Okay

Catherine

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
This is a nice hotel in a good location, however the breakfast is not great for the price charged - hot food is not as hot as it should be, and over done.
Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Laura

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Great welcome & general facilities. Did not use bar or restaurant on site but it looked welcoming and well positioned. Nice internal courtyard to enjoy drinks. Very close (walking distance) to Asda and a number of fast food options. Bedroom was fine. Lift out of order which was frustrating as I had a large amount of luggage to carry upstairs. Plenty of parking. Would stay again.
Overnattede 1 nat i august 2023

10/10 Fremragende

kevin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023

10/10 Fremragende

kevin

Overnattede 1 nat i september 2023

6/10 Okay

Louise

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023

10/10 Fremragende

Frances

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel well placed for Newcastle and Gateshead areas. - rooms very clean and quiet
Overnattede 1 nat i september 2023

8/10 Udmærket

Johnny

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The surrounding environment
Overnattede 1 nat i september 2023

6/10 Okay

Peter

Forretningsrejsende
Synes godt om: Faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Decent gym and pool. Rooms are a little tired. Food is a little inconsistent. Stayed twice, porridge one day and twice run out - it lasts months. Food comes out hot and cold (without meaning to), then they run out of sauce. Staff are very pleasant- but the food ordering needs sorting.
Overnattede 1 nat i august 2023
Svar fra Ruth den 23. aug. 2023
Thank you for taking the time to leave feedback and sincere apologies for the inconsistencies with food service. Your comments will be passed to the head chef and operations manager so that they can look at making changes to improve their service going forward. Thank you for bringing this to my attention, I hope this does not put you off staying with us again in the future.

10/10 Fremragende

Jason, Gosport

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a pleasant stay, breakfast was good.
Overnattede 1 nat i juni 2023
Svar fra Ruth den 23. aug. 2023
Thank you for your kind words, we hope to welcome you back again soon!

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Ruth den 23. aug. 2023
Thank you for your review, we hope to welcome you back to the hotel again in the future!

4/10 Dårligt

Sarah

Overnattede 1 nat i juli 2023
Svar fra Ruth den 26. jul. 2023
Thank you for taking the time to leave your review and sorry that you were disappointed with your stay, if you would like to discuss this further please do not hesitate to contact me directly Many Thanks

8/10 Udmærket

Rebecca

Overnattede 1 nat i juli 2023
Svar fra Ruth den 23. aug. 2023
Thank you for your review, we hope to welcome you back to the hotel again in the future!

10/10 Fremragende

John

Overnattede 1 nat i juni 2023
Svar fra Ruth den 10. jul. 2023
Thank you for your review and delighted you enjoyed your stay Hope to see you again soon

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Holel stay
It was a great weekend The staff are brilliant, big shout out for them Rooms nice and beds really comfortable
Overnattede 2 nætter i juni 2023
Svar fra Ruth den 10. jul. 2023
Thank you for your review and your kind words, I will make sure they are passed back to the team Hope to see you again soon

2/10 Forfærdeligt

Dylan

Overnattede 3 nætter i juni 2023
Svar fra Ruth den 19. jun. 2023
Thank you for taking the time to leave your review and sorry we failed to reach your expectations. If you would like to discuss this further please feel free to contact the hotel directly Many Thanks

10/10 Fremragende

Melanie

Overnattede 1 nat i maj 2023
Svar fra Ruth den 25. maj 2023
Delighted you enjoyed your stay with us Melanie and hope to see you again soon!

8/10 Udmærket

Graeme

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
An ok stay
Nice hotel and friendly staff. The shower took an age to get hot wasting lots of water. The breakfast looked nice but was fairly cold and had probably been sat there for a while
Overnattede 1 nat i maj 2023
Svar fra Ruth den 16. maj 2023
Thank you for taking the time to leave your review and for your kind words regarding the staff. Sorry to hear of your experience with the breakfast and hot water, I will make sure this is passed back to the team so that they are aware We hope to welcome you back again soon

8/10 Udmærket

Ian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Ruth den 16. maj 2023
Thank you for your review, we hope to welcome you back again soon!

8/10 Udmærket

David

Overnattede 1 nat i maj 2023
Svar fra Ruth den 16. maj 2023
Thank you for your review, we hope to welcome you back to the hotel again soon!

10/10 Fremragende

Lee

Overnattede 1 nat i maj 2023
Svar fra Ruth den 15. maj 2023
Thank you for taking the time to leave your review and delighted you enjoyed your stay with us We hope to see you back in the hotel again soon

10/10 Fremragende

E

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Blocked in the car park by Clancy vans, they parked anywhere and we were 1hour late because of this .
Overnattede 1 nat i maj 2023
Svar fra Ruth den 15. maj 2023
Thank you for taking the time to leave your review and sorry to hear of your issue with the parking. I am not sure if you let our reception team know but I am sure if they were aware they would have been happy to try and locate the vehicle owner to have the vehicle removed . We hope that you enjoyed the other elements of the hotel and that you will consider returning to the hotel again in the future

10/10 Fremragende

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were great, friendly and helpful, room was spacious, very clean, and bed comfortable, food and service at the restaurant were great, spa and gym were excellent, would definitely stay again.
Overnattede 1 nat i april 2023
Svar fra Ruth den 2. maj 2023
Thank you for taking the time to leave your review Mark and delighted you enjoyed your stay with us. I will make sure your feedback is passed back to the team at our weekly meeting Hope to see you again soon

10/10 Fremragende

Dionne

Overnattede 1 nat i april 2023
Svar fra Ruth den 19. apr. 2023
Thank you for taking the time to leave your review and delighted you enjoyed your stay with us

6/10 Okay

Lisa

Overnattede 1 nat i april 2023
Svar fra Ruth den 19. apr. 2023
Thank you for taking the time to leave your review. We hope to welcome you back to the hotel again in the future!

8/10 Udmærket

Jacqueline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Leisure Facilities
Arrived for 2 nights on Friday pool was quite cold, my husband used gym but on Saturday gym was closed and the pool was even colder, gym members informed us there had been problems with heating. Our first room was cold, but we were moved immediately.
Overnattede 2 nætter i marts 2023
Svar fra Ruth den 8. mar. 2023
Thank you for taking the time to leave your review and sincere apologies for the issues with the leisure facilities during your stay, unfortunately this was something we were able to fix ourselves and had to close the facility whilst an engineer worked on the issue. I hope that this does not put you off staying with us again in the future and hope to welcome you back to the hotel again soon

8/10 Udmærket

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i februar 2023
Svar fra Ruth den 8. mar. 2023
Thank you for taking the time to leave your feedback

6/10 Okay

Jordan

Forretningsrejsende
Synes godt om: Rengøring
Cold as
Overnattede 2 nætter i januar 2023
Svar fra Reservations Team den 21. feb. 2023
Thank you for taking the time to leave your review. Sorry to hear that you found the hotel to be cold during your stay, I am not sure if you mentioned this to the team but I am sure if they were aware they would have done everything possible to improve this experience for you, Hope to see you in the hotel again soon

8/10 Udmærket

Julie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter