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Anmeldelser af The High Line Hotel

4 out of 5
The High Line Hotel
180 Tenth Avenue, New York, NY

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 463 af i alt 841 anmeldelser" "
Bedømmelse på 8 − Udmærket. 225 af i alt 841 anmeldelser" "
Bedømmelse på 6 − Okay. 86 af i alt 841 anmeldelser" "
Bedømmelse på 4 − Dårligt. 42 af i alt 841 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 25 af i alt 841 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

7,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Kaspar Bach Habersaat, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A top pick in NY
This is a great hotel and a top pick in NY. If you can't afford the Standard, this is where you should go. Great coffee as well.

10/10 Fremragende

Ronald, New York

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is a charming oasis in an otherwise hectic and crowded city. The far west side is relaxing and this hotel is lovely with an old world charm. The staff are very friendly and warm.
Overnattede 3 nætter i maj 2024
Svar fra The High Line Hotel den 27. maj 2024
We are delighted that you enjoyed your experience with us at The High Line Hotel. We trust that we achieved our goal of making your stay memorable by providing outstanding service. We look forward to hosting you again soon!

10/10 Fremragende

Ann

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the lobby coffee shop turned bar. The room was so spacious and looked out onto the Highline walking path. The atmosphere as a former seminary was very uplifting as if Desmond Tutu still roamed the Halls. Overall wonderful stay!
Overnattede 2 nætter i februar 2024
Svar fra The High Line Hotel den 27. maj 2024
We are delighted that you enjoyed your experience with us at The High Line Hotel. We trust that we achieved our goal of making your stay memorable by providing outstanding service. We look forward to hosting you again soon!

10/10 Fremragende

Josef

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I found the staff very helpful. The property was chosen primarily for location for a meeting. If I had another meeting on the Westside I'd def stay there again!
Overnattede 2 nætter i april 2024
Svar fra The High Line Hotel den 27. maj 2024
We are delighted that you enjoyed your experience with us at The High Line Hotel. We trust that we achieved our goal of making your stay memorable by providing outstanding service. We look forward to hosting you again soon!

8/10 Udmærket

Isobel, santa monica

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
We loved the beds, the towels and the shower! It’s a very good location! I did however really miss water bottles (I’ve never been to a hotel anywhere in the world who didn’t offer water bottles???) the cafeteria was closed so I had to find a store to buy water first thing when we arrived and not forget to buy water and bring it back to the hotel every day. This is a very basic need and it’s puzzling to me that the hotel didn’t even offer water bottles to buy from a machine or even a fountain to fill your own bottle. I also missed a coffee machine that is very basic as well. There was an antique table with an iron thing sticking out that ripped my 300 dollar silk blouse. It should really be removed as it has no purpose and is easy to hurt oneself on. The heavy black out curtains blocked the air conditioner so I had to climb up on the table to rearrange the curtain so we could chill the room, which is when my blouse was ripped. These things do matter:)
Overnattede 4 nætter i april 2024

10/10 Fremragende

Benjamin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a great room, and a nice size for downtown NYC. The staff was very accommodating and helped out whenever needed.
Overnattede 2 nætter i april 2024
Svar fra The High Line Hotel den 27. maj 2024
We are delighted that you enjoyed your experience with us at The High Line Hotel. We trust that we achieved our goal of making your stay memorable by providing outstanding service. We look forward to hosting you again soon!

10/10 Fremragende

Marianne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful!
Overnattede 2 nætter i april 2024
Svar fra The High Line Hotel den 27. maj 2024
We are delighted that you enjoyed your experience with us at The High Line Hotel. We trust that we achieved our goal of making your stay memorable by providing outstanding service. We look forward to hosting you again soon!

4/10 Dårligt

Chungha, Seoul

Rejste med partner
Synes ikke om: Faciliteter
It’s an old building which adds to the “charm”. But the lack of repairs and regular maintenance makes it an awful stay!! Bathtub water is semi-clogged, filthy corners that need repair or better cleaning, worn out sinks with stains and cracks and so much more … my wife and I won’t stay here anymore … although we love the Chelsea area.
Overnattede 6 nætter i april 2024

10/10 Fremragende

James

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, clean rooms and property, charming setting and beautiful architecture make this Chelsea gem a perfect setting for a great New York experience.
Overnattede 3 nætter i april 2024
Svar fra The High Line Hotel den 27. maj 2024
We are delighted that you enjoyed your experience with us at The High Line Hotel. We trust that we achieved our goal of making your stay memorable by providing outstanding service. We look forward to hosting you again soon!

10/10 Fremragende

Scott

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a hidden gem. We wish we could have stayed longer.
Overnattede 1 nat i april 2024
Svar fra The High Line Hotel den 27. maj 2024
We are delighted that you enjoyed your experience with us at The High Line Hotel. We trust that we achieved our goal of making your stay memorable by providing outstanding service. We look forward to hosting you again soon!

8/10 Udmærket

Valerie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Beautiful hotel, well located, great staff…however the windows are so dirty it’s nearly impossible to enjoy the view.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

tinA

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great area. Large room. Lots to do.
Overnattede 3 nætter i marts 2024
Svar fra The High Line Hotel den 27. maj 2024
We are delighted that you enjoyed your experience with us at The High Line Hotel. We trust that we achieved our goal of making your stay memorable by providing outstanding service. We look forward to hosting you again soon!

6/10 Okay

Laura

Overnattede 2 nætter i marts 2024

10/10 Fremragende

Julius

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024

8/10 Udmærket

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff at this hotel was very accommodating. Rooms were clean but the hotel needs some updating. I loved the outdoor seating as well as the comfortable indoor lobby seating to have a light breakfast or an evening cocktail. The history of the property is very interesting and you really do take a step back in time. I would definitely stay there again for its ambiance as well as being a great location.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Charles

Overnattede 1 nat i marts 2024
Svar fra The High Line Hotel den 27. maj 2024
We are delighted that you enjoyed your experience with us at The High Line Hotel. We trust that we achieved our goal of making your stay memorable by providing outstanding service. We look forward to hosting you again soon!

8/10 Udmærket

Gillian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely historic building
Overnattede 2 nætter i marts 2024

6/10 Okay

Mark

Overnattede 3 nætter i marts 2024

10/10 Fremragende

Katie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing stay
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Joshua

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kind staff. Great coffee in the lobby.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024

8/10 Udmærket

Maximo

Overnattede 3 nætter i februar 2024

2/10 Forfærdeligt

Rebecca

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Do not stay here. They pretend to be a nice hotel but it's really awful. There is no front desk, no bellmen. There are literally zero amenities to this place. The WiFi was trash my 5g was faster, we had broken furniture in our room. The back two legs of the couch were broken so it was tilted back. We booked a suite so there was a sitting area but it was useless. There was a giant stain on the hallway carpet right outside the room. The door lock looked damaged/parted open. The door had to be forced closed. The bed itself was clean thankfully. The bathroom had no makeup mirror and some of the worst lighting I have ever experienced in a hotel room. In the bathroom there were towels, that's it, no wash clothes/hand towels. I had to track some down on my first morning there and it took about an hour. They do have a coffee bar that turns into a regular bar but that's about it. The elevator took forever. Just nothing about this experience was comfortable. We actually left the property early because it was uncomfortable. I tried to discuss my experience with them both in person and online and they don't care. The person I spoke with on the phone was rude and condescending. They have our money but they will never get another cent. Hopefully this review points you elsewhere cause this place is fake nice.
Overnattede 2 nætter i december 2023
Svar fra General Manager den 7. feb. 2024
Hi Rebecca, Thank you for your review of our property and I am so sorry that this is your perception of our hotel. The building was originally constructed in 1855 and the items chosen to fill and construct the rooms are definitely extremely fragile. The furniture and couches were a design aesthetic chosen by world renown designers Roman & Williams and are set back on purpose, the legs are not broken. We have recently put many hours of love into bringing The High Line back to its full potential, but it is still not for someone looking for a modern property. When booking Advanced Purchase rates, it's important to note that these are non-cancellable and non-refundable rates. I did not personally speak with you about your reservation, but this is not a negotiable policy at our hotel, nor is it a negotiable policy with Expedia. The pricing is lower because you are taking a risk by doing the advanced purchase. I hope that clarifies a bit more how it works and that we were not trying to rip you off in some way by not offering a refund because you were unhappy. We feel our website is more than clear in sharing the amenities offered at the property. Again, I am so sorry that this was your experience. We wish you the best of luck in finding a property that meets your expectations in the future.

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outstanding
Exceptional staff. The most welcoming atmosphere. I stayed in 3 different 4 star+ hotels during my week in Manhattan and this was the personalized experience I had.
Overnattede 1 nat i februar 2024
Svar fra General Manager den 7. feb. 2024
Hi Ryan, Thank you so much for your review and I am so happy to hear this! We hope you will stay with us again next time you are in town.

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Jessica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra General Manager den 30. jan. 2024
Thank you Jessica, we hope to see you again soon!

10/10 Fremragende

Janet

Overnattede 1 nat i januar 2024
Svar fra General Manager den 30. jan. 2024
Thank you for your review Janet, we hope to see you again soon!

8/10 Udmærket

MARTA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Local descolado.
Muito bem localizado e uma ambiente muito agradável. Só senti falta do café da manhã, a iluminação do banheiro era muito fraca, difícil e maquiar e os travesseiros eram duros.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Jeremy

Overnattede 5 nætter i december 2023

10/10 Fremragende

Meredith

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Truly a unique property. Nothing else like it in Manhattan.
Overnattede 1 nat i januar 2024

10/10 Fremragende

BEDROS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
this is the area I wanted to visit.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Stefano

Overnattede 3 nætter i december 2023

10/10 Fremragende

Melissa

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We liked the ambience, serene and nice aesthetics, cool arcitecture, great bed! Casual but attentive staff.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Theodore, Columbus

Overnattede 4 nætter i december 2023

8/10 Udmærket

Robin

Overnattede 1 nat i december 2023

10/10 Fremragende

Wole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023

8/10 Udmærket

Deborah

Overnattede 4 nætter i december 2023

8/10 Udmærket

Jay

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spacious Rooms at an affordable price
My family and I stayed at this hotel just before Christmas. Rooms were amazing. Quite spacious, especially for the City and a relatively decent value given City hotel prices. Service was fine although when I asked them to replace a broken towel hook in the bathroom, the hotel engineer never showed. Cute little coffee shop and bar in the lobby which is cozy in the morning but a little empty at night. In the summer when it's more comfortable to be outside the bar is probably a hot spot as there is a lot of nice outdoor space. I can see how the larger rooms would be good for dogs as this is a dog-friendly hotel. The decor is very old-world, with nice dark wood trim everywhere. Would definitely recommend!
Overnattede 2 nætter i december 2023
Svar fra General Manager den 1. jan. 2024
Thank you so much for your fair and honest review of our property. We are so grateful for your business and hope to see you back this summer, when we can confirm that the bar scene in the outdoor space is a neighborhood hot spot. Happy New Year!

10/10 Fremragende

Oreste M

Overnattede 5 nætter i december 2023

10/10 Fremragende

Quinn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location in quiet spot of NYC
Overnattede 1 nat i december 2023
Svar fra General Manager den 1. jan. 2024
Thank you so much for your review and we hope to see you again soon at The High Line Hotel!

4/10 Dårligt

Eduardo

Rejste med familie, Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
The room was tired. Shower didn’t drain, dirty tiles and grout. Furniture in the room was covered in stains. Bed sheets were clean at first glance but had some stains when we looked a bit closer but they were clean.
Overnattede 1 nat i december 2023
Svar fra Gener den 1. jan. 2024
Thank you for taking the time to complete the survey about your stay at The High Line Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

10/10 Fremragende

Lusby

Overnattede 2 nætter i december 2023

10/10 Fremragende

Lisa, New York

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023

4/10 Dårligt

Jonathan

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location, poor hotel
Small rooms, they first put us in a hallway on the ground floor near a public restroom that smelled. For $608 per night? The only thing we liked was the location.
Overnattede 1 nat i december 2023

8/10 Udmærket

AUGUSTO

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tudo perfeito!
Overnattede 5 nætter i oktober 2023
Svar fra General Manager den 31. okt. 2023
Thank you so much for your review Augusto! We look forward to having you back soon.

8/10 Udmærket

Stephanie

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The bed sheets were nice. The shower towels were very nice. We enjoyed the old telephone and the desk with the embosser. The hotel was intriguing and we will stay again. Thank you.
Overnattede 2 nætter i oktober 2023
Svar fra General Manager den 31. okt. 2023
Thank you for taking the time to complete the survey about your stay at The High Line Hotel. We always appreciate hearing feedback about the experience that we provide.We hope to see you at The High Line Hotel again soon!

6/10 Okay

Dennis

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i oktober 2023
Svar fra General Manager den 18. okt. 2023
Thank you for taking the time to complete the survey about your stay at The High Line Hotel. We always appreciate hearing feedback about the experience that we provide, and your feedback has been taken to heart.We hope to see you at The High Line Hotel again soon!