Bar på tagterrassen, udendørs servering, åben hver dag

Anmeldelser af Hotel Hugo

4.5 out of 5
Hotel Hugo
525 Greenwich Street, New York, NY

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 419 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 312 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 144 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 77 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 49 af i alt 1001 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

7,4/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

STEEN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice Hotel
Very nice hotel , in a fantastic area, close to Hudson River, Battery park , SOHO, the best restaurants , Spring st station , walking distance to Brooklyn bridge and Broadway Very nice sky bar with a view
Overnattede 5 nætter i marts 2023

2/10 Forfærdeligt

Karina

Synes godt om: Rengøring
Synes ikke om: Service og personale
Katten i sækken
Øv øv! Vi bookede dette hotel primært pga den lækre tagterrasse. Da vi ankom var ser ingen der nævnte at den var lukket. Det kunne vi have klar os til på deres hjemmeside, hvis man altså ledte efter det - som at købe katten i sækken!! Det er total håbløst at få kontakt med hotels.com for af gøre opmærksom på, at det ikke lever op til forventningerne og ag vi vil benytte vores fortrydelsesret? Vi flyttede og betalte dobbelt for to overnatninger - øv!
Overnattede 3 nætter i juli 2019

10/10 Fremragende

Jesper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel i soho
Super skønt hotel med fed skybar
Overnattede 1 nat i juli 2019

10/10 Fremragende

Jesper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel
Super hotel
Overnattede 4 nætter i juli 2019
Svar fra Pablo Migoya, General Manager den 8. jul. 2019
Thank you for this amazing rating, Jesper. We can't wait to have you back! Sincerely, Pablo Migoya

8/10 Udmærket

Stephanie

Fint hotel
Rigtig dejligt hotel og dejligt værelse. Dog fik vi værelse på 2. sal med udsigt til et tag på hotellet, som formentlig havde et vaskeri under sig. Det larmede i hvert fald meget med noget udsugning. Deres skybar er også rigtig hyggelig og helt fint område det ligger i.
Overnattede 5 nætter i august 2018
Svar fra Richard den 10. sep. 2018
Thank you for your kind words. I'm sorry that you didn't have the greatest view for the room, as we try to accommodate everyone as much as possible. We appreciate you taking the the time out to write about us. Thank you.

8/10 Udmærket

Steffen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Small stylish hotel in West Village
Small stylish hotel in West Village which is still a mixture of industri, residential buildings with a growing number of shops and restaurants. Short walk to SoHo and Greenwich Village. Building next door to the north of the hotel is under construction, get a room on the south side of the hotel if possible. Roof top bar quite funky and popular with non guests.
Overnattede 1 nat i juli 2018
Svar fra General Manager at Hotel Hugo den 30. jul. 2018
Hello, Steffen! I’m so happy to read you loved our location, and that you enjoyed our spaces during your most recent stay with us. Thank you so much for all the positive feedback! I hope we have the opportunity to welcome you again in the future. Sincerely, Pablo Migoya

10/10 Fremragende

Malene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel ! Alle pengene værd !
super hotel !!!! hjælpsomt, venligt personale, total cool. Super service. Vidunderlige senge. Skøn restaurant. Stille værelser. Fantastisk rooftop bar!!! Et hotel hvor der er mange mennesker pga restaurant og rooftop bar, som er åbent og meget populært hele ugen. Og en fantastisk beliggenhed. Alle pengene værd.
Overnattede 7 nætter i juni 2017

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel just on the edge of Spring St.
Nice modern hotel just on the edge of Spring Street area and the vibrant areas of Greenwich Street.Some noise from the UBS terminal across the street, but not a real problem. Short distance to the Hudson with good paths for running. Fair priced restaurant and good service from the staff.
Overnattede 6 nætter i juni 2017
Svar fra George Kurth den 16. jun. 2017
Dear Guest, Thank you for sharing about your stay. Our proximity to the Hudson River not only provides stunning views, but makes it easy to explore the river. I'm glad you had the chance to check it out. Thank you for staying with us and I hope you will come back very soon. Sincerely, Pablo Migoya

8/10 Udmærket

Anders L.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Høj standard til god pris
Skønt hotel i "roligere" NYC-område. Natklub på taget har fantastisk udsigt med solnedgang og god bar-mad. Natklubben på taget kan dog også larme om natten, hvilket kan genere.

8/10 Udmærket

R. Joon, DK - Copenhagen

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Dejligt hotel i Tribecca
Personalet var opmærksomme, venlige g behjælpelige, kun roser herfra. Dejligt hyggelig restaurant hvor maden var hvad man kan forvente, tillavet dejligt, velsmagende og indbydende. Værelset mangler dog skabsplads, men ellers meget afstemt med resten af oplevelsen. Ærgerligt at personalet skal optage toilet og elevator faciliteter for gæsterne

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice newly renovated hotel in less attractive area
Very nice and newly renovated hotel. Only negative is location in area with dark streets and few activities and dining options.
Svar fra General Manager den 27. jan. 2017
Hello Traveller, - Thanks for your rate and review. We are happy to hear you enjoyed your stay and hope to see you again in the future. -Sincerely, Pablo Migoya

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra General Manager den 21. nov. 2016
Hello traveller, - Thanks for the outstanding 4 star rating. We hope to have the chance to make it a 5 star. :-) - Sincerely, Pablo Migoya

10/10 Fremragende

Lene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Favorithotel i Soho
Vores absolutte favorit hotel i New York.
Svar fra General Manager den 31. okt. 2016
Hello traveller, - We are excited to hear that Hotel Hugo is your all time favorite hotel in NYC. Thanks for taking the time to review us. We hope to see you on your next trip to NYC.-Sincerely, Pablo Migoya

10/10 Fremragende

Jesper, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location for restaurants and shopping.
Great location for restaurants and shopping. Nice staff, very nice sky-bar and good restaurant. Close to a nice walk along Hudson river.
Svar fra George Kurth den 22. jun. 2016
Hello Jesper, - We are thrilled to hear you had such an outstanding time at Hotel Hugo. Thank you for the 5 star rating and we hope to see you again. -Sincerely, Pablo Migoya

6/10 Okay

Lisbet

Synes ikke om: Service og personale, værelsets komfort
An okay stay, but must admit that we had expected much more from the reviews on the website. Very small room with view to a wall even though we afsked for an upgrade. Housecleening could be better. I had to ask for new towels, water and conditioner-refills. Rooftopbar has an awsome view.

10/10 Fremragende

Matthew

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, great coffee shop, comfy and clean room! Will stay again.
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Noah

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

6/10 Okay

Corinne

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Disappointed with the way they charge you on the first day (with security deposit) and then charge you again without the security deposit on the last day. Then basically you get charged twice and tell you your bank will fix it in 10-14 business days. No parking when it said they had. Otherwise, convenient location for us as we drove to Manhattan. Safe for travelling with my toddler son.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Kaelee

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were amazing
Overnattede 1 nat i maj 2024

10/10 Fremragende

Rachel

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Third time at this place and I always love it!! Great location and love the food at the coffee place downstairs. This was I think the first time that I did notice a few staff members that were ruder than I expected. Specifically, someone at Main Desk when I called inquiring about check out times. Just my preference but I usually appreciate a response when I say thank you rather than a half grunt and hanging up on me. Little put off from the interaction.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Irina

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Walking distance from Pier and other attractions.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Fiona

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel well situated for the west village.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Teresa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such an amazing stay! Definitely will be back.
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Jessi

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was deeply disappointed by the misrepresentation of the size/space. I felt mislead about parking being “covered / endorsed”. That means $46 rather than $51. My thermostat was not on at all for temperature control, when I called the front desk I received rudeness and passive aggressive context. The room was tiny and the food was mediocre at best. I would say - overpriced is an understatement.
Overnattede 1 nat i april 2024

10/10 Fremragende

Hunter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i april 2024

8/10 Udmærket

Walter, Charlottesville

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent staff and very walkable location.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Leighanne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a charming little oasis in Tribeca....the staff was warm and helpful. I loved the coffee shop on the ground floor - you can tell the people in the neighborhood are fans as well. Love it. Reasonable. Comfortable.
Overnattede 2 nætter i april 2024

6/10 Okay

nicole

Overnattede 1 nat i april 2024

10/10 Fremragende

Rita

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean rooms good location 10 minute Uber to and from Chelsea and meatpacking.
Overnattede 1 nat i april 2024

10/10 Fremragende

Juanita

Synes godt om: Rengøring, service og personale
central
Overnattede 1 nat i marts 2024

10/10 Fremragende

Chris

Overnattede 1 nat i april 2024

10/10 Fremragende

Nikki

Overnattede 1 nat i april 2024

10/10 Fremragende

Mohammed

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superb hotel in SOHO district of NY. Great accomodations. Rooftop bar had a nice view of skyline while enjoying a night cap, the restaurant offered a nice menu between breakfast and dinner, and the room was very posh. Definitely great spot for business travelers and/or families to stop in while visiting NY.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Susanna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly Front desk staff!
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Alex

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Sheila

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Stay was very nice
Overnattede 1 nat i marts 2024

10/10 Fremragende

Denise

My first time in NY and I wanted to stay in this location, and this hotel was so cute & modern. As soon as you walk in it smells so good too! They stored our luggage while we waited for a room and we walked down the street to eat. Such a great location to walk & the rooftop is a vibe. Loved it.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Jennifer

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Charming hotel with modern updates. Great coffee bar and restaurant. Comfy beds and nice staff.
Overnattede 2 nætter i marts 2024

6/10 Okay

mary

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Great view from rooftop bar and view. Convenient location to west village and soho areas and Hudson River walks. Comfortable bed. Facility fee was ridiculous and housekeeping was late and lax. Fragrance overpowering in lobby. Air conditioning was noisy and keurig coffee maker was not restocked and inconvenient to use. No microwave.
Overnattede 4 nætter i marts 2024

4/10 Dårligt

Nana Yaw

Rejste med partner
Was way too expensive for the type of room we stayed at. I think it’s clear that they don’t get customers so they try to up Charge. That accidental fee should not be per day. Also cleaners should not be snooping in our bags
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Shantoya

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Mikhael

Overnattede 2 nætter i marts 2024

10/10 Fremragende

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

2/10 Forfærdeligt

A

Synes ikke om: Rengøring, service og personale
Rooms were dated and unspectacular. No fridge small tvs. Limited gym only with treadmill. Small rooms. Bathrooms not clean. Limited towels and towel service. Staff was friendly tho. Food was underwhelming
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Dorothy, Buffalo

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the rooftop area. Room was small but very comfortable and well decorated. Check in staff was just okay. Gym was tiny with only one treadmill.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Adrian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing service and very conveniently located
Overnattede 3 nætter i februar 2024

8/10 Udmærket

nunzio

Synes godt om: Rengøring
Synes ikke om: Faciliteter
poor recepition area. It isn't quiet during the weekend due to the bar located on top. The elevator usage by their customers should be limited to only one elevator so you don't share the service with drunk people.
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Shanna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property. Quiet. Clean rooms. Great amenities
Overnattede 1 nat i februar 2024

4/10 Dårligt

corey

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was very nice, the hotel was nicely accommodated and the location was good, but they added about a third more cost to the bottom line, only some of which were labeled ostensibly as taxes. Also, shame on me for showering in the morning, but there was no hot water.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Karen

Rejste med partner
Synes godt om: Rengøring, service og personale
Great service!
Overnattede 3 nætter i februar 2024