Lejlighedshoteller i Near West End

"Great"

"Great variety of breakfast items. Loved the freshly ground coffee available anytime of the day. Very hospitable staff, ready to serve you."

"The building looks new and room looks new but nothing feels clean. Floor was dirty in the room. Walked out of shower to bed, my feet got dirty from the floor. Shower gel and shampoo was completely empty had to ask for them to replace. Hair dryer was also missing. Had to call for them to bring up. The room just didn't feel ready for us even though we online checked in 24hrs ahead. Plus there were ants in the lobby for 2 days and not cleaned or had a solution for. It was all over the coffee...

"Room was fine. Floor in common spaces needed cleaning. Elevator floor and walls were noticeably dirty. Room had a musty smell and fan in bathroom did not work. Breakfast was mediocre. We asked if there was milk for the cereal and were given a partially frozen gallon of milk to use. It was not appealing. Proximity to Kings Dominion is as good as you can get. It is right across the street. There were railroad tracks behind the room but we did not hear any trains. Could be because we ran the air...

"The staff was very friendly and the hotel room was very clean!"

"Nice hotel"

"Quiet/clean/friendly staff!"

"Nice hotel. Room size and cleanliness very good."

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"We had 2 rooms. 1st of all to start 1 of the keys didn't open the door and we had to go back to the lobby to get it fix. Then as soon as we enter the room it had a very terrible odor. We ask for 2 rooms and I ask to have connecting rooms well I didn't get my request. Pool was close for maintenance and hotel needs an update."

"The staff are very friendly especially the lady that handles the food and the counter staff."

"Don’t waste your time or money on this hotel. The rooms were not properly cleaned, and the property clearly needs pest control. Very disappointing experience."