4/10 Dårligt
Frederik
18. aug. 2023
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would never come back
I hate to leave negative reviews, but I wish I would have read this before booking. We’re shocked that the hotel has such positive ratings as we really didn’t enjoy our stay - it is definitely not a 4 star hotel and I promise there are better options in Italy!
Overall, the common areas and interiors are very worn down and dated, not in an authentic and charming way as depicted in photos. Our room being on the same floor as the restaurant, we could always hear staff, trolleys and slamming doors. Our shower had no water pressure, making it impossible to wash long hair, and the water was either freezing cold or burning hot. When mentioned to the receptionists, they said they’d try to repair it but it didn’t work. We went to check out the pool area, which was really small and disappointing - very happy we didn’t pay the extra charge to use it. The area is really unpleasant and dirty, and we discovered a cockroach in the pool restroom. The breakfast was probably the worst part of it all. While the selection was similar to other small Italian hotel breakfasts, the quality was the worst and it was just an overall unappealing experience. The few pastries and cut fruit weren’t covered so flies were hovering over it. The glasses, cutlery and dishes were not properly clean, and the whole place felt dirty and sticky.
We’re giving this hotel 3 stars, solely for the view (which is lovely) and its central location close to major sights. I would never come back and never recommend it.
Frederik
Overnattede 2 nætter i august 2023
