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Anmeldelser af Grand Hotel Europa

3 out of 5
Grand Hotel Europa
Corso Meridionale 14, Naples, NA

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 257 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 493 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 180 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 48 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 1002 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i maj 2023
Svar fra Stefano Risso den 28. maj 2023
Dear Kim,thank you a lot for your evaluation.Best regards from Naples,Grand Hotel Europa

8/10 Udmærket

Stefan

Synes godt om: Rengøring, service og personale, værelsets komfort
Fino
Helt fint sted. Fint personale
Overnattede 1 nat i februar 2022
Svar fra Stefano Risso den 22. mar. 2022
Dear Stefan, we are really glad about your evaluation and your comment on our Hotel and our Staff. We really hope to host you again in our wonderful city. See you soon, Grand Hotel Europa

8/10 Udmærket

Klaus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2021
Svar fra STEFANO RISSO den 6. nov. 2021
Dear Klaus, thank you a lot for your evaluation. Sincerely, Grand Hotel Europa

10/10 Fremragende

kimmy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2021
Svar fra STEFANO RISSO den 1. nov. 2021
Dear Host, thank you a lot for your excellent review. We hope to see you again! Grand Hotel Europa

8/10 Udmærket

svend

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fin restaurant med god mad
Overnattede 3 nætter i oktober 2019
Svar fra Simona den 28. nov. 2019
Dear Svend, thank you for your review and in particular for your so nice words dedicated to our restaurant.... Our chef loves cooking typical neapolitan dishes for our beloved guests.... See you soon in Naples! Best regards :-)

8/10 Udmærket

Heidi, 4600 Køge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God morgenmad og behagelige senge
Overnattede 3 nætter i oktober 2018

10/10 Fremragende

Louise

Gode priser og hjælpsomt personale
Vi havde et helt fantastisk ophold. Vi var i starten lidt skeptiske, fordi prisen er så billig. Men personalet var virkelig søde og hjælpsomme, og maden var fantastisk. Vi havde halvpension, og man får virkelig meget for pengene, og selvom man skal betale for drikkevarer til aftensmaden (hvis man vil have andet end det inkluderede kildevand) er priserne fuldstændig i orden. Vi kan helt sikkert anbefale dette hotel til alle der vil have en god oplevelse til en fantastisk pris!
Overnattede 7 nætter i august 2018

8/10 Udmærket

Simon

Synes godt om: Rengøring, service og personale
Udmærket til prisen
Udemærket hotel til pengene, det ligger nærmest på banegården, så afstanden til metro, bus er kanon. Kvarter er eller lidt snusket, meget beskidt, lugtende, og masser af gade sælgere.
Overnattede 6 nætter i august 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Napoli i centrum
Fint hotel - god og venlig service.

10/10 Fremragende

Erik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2017

8/10 Udmærket

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Venlig service, værelse ikke egnet til arbejde
Meget venligt og serviceminded personale! Behagelig seng Aircondition slukkede når man forlod rummer, med tæt på 40 grader celsius uden for, betød det at man efter en dag ude i byen kom tilbage til et ret lummert værelse. På mit værelse var skrivebordet også minibar, hvilket betød at der ikke var benplads under bordpladen, stolen var en plastic havestol blot med et tyndt betræk. Altså en temmelig ubekvem arbejdsplads!
Overnattede 1 nat i august 2017

8/10 Udmærket

Jan Henri

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i juli 2017

8/10 Udmærket

Thomas Hahn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2017

2/10 Forfærdeligt

Amanda, Pyrmont

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The room was like a cupboard, very small. The was no bottled water or tea making facilities. The bed was awful and sleeping on the floor was more comfortable. Terrible breakfast and not great service. We left early as it was so bad. It felt like we were given the worse room possible.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Jeffrey Chin Yao

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Fair price with a convenient location. Not the best condition room, but good for a couple days quick stay in Naples. Front desk people are friendly.
Overnattede 1 nat i maj 2024
Svar fra Stefano Risso den 23. maj 2024
Dear Guest,thank you for taking a moment to share your experience at Grand Hotel Europa. We’re glad to hearthat you were pleased with our services and found it to be reasonably priced. We hope you’ll visit us again soon in our wonderful city.Best regards,Grand Hotel Europa

8/10 Udmærket

Joyce, Manchester

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location beside the main station, for transport links, and within walking distance of the historic centre. Excellent restaurant , many more close by
Overnattede 4 nætter i maj 2024
Svar fra Marcello den 12. maj 2024
Hello Joyce,thank you so much for your review! We are happy to read your words about us. We hope to host you again and to let you even more surprised. A warm greeting from Naples!

8/10 Udmærket

Siping

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel and very convenient to train station. A little noisy during night because nearby streets.
Overnattede 1 nat i maj 2024
Svar fra Stefano Risso den 6. maj 2024
Dear Guest,thank you a lot for your nice review. We are really glad you like our location as much as we do; it is for sure the best way to explore Naples and all its beautiful surroundings.Kind regards,Grand Hotel Europa

6/10 Okay

Claudia, BARRINGTON

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Lower rating due to a tour group that strained resources. It was difficult to access the free breakfast (and meet a shuttle bus schedule) and the elevator wouldn't go to the 2nd floor as it was needed for first floor guests. Wanted 8 minutes
Overnattede 2 nætter i april 2024
Svar fra Stefano Risso den 14. apr. 2024
Dear Claudia,thank you for your review. We are deeply sorry you found some issues with our services and we will take good note to improve them even better.Kind regards,Grand Hotel Europa

6/10 Okay

Anthony

Synes godt om: Service og personale
Propert was basic and overpriced for what was there. Staff was very accomodating. Had to shorten my stay and hotel policy was accomodating as well with no penalty. Very much appreciated.
Overnattede 3 nætter i april 2024
Svar fra Marcello den 13. apr. 2024
Dear Guest,we are happy to read about your review. It's very important for us to improve our guests' experience. We hope to see you again and maybe offer you a better experience.

8/10 Udmærket

Bangarraju

Overnattede 1 nat i marts 2024
Svar fra Marcello den 12. apr. 2024
Dear Guest,thank you for your review! We hope to host you again and to amaze you again even better!A warm greeting from Naples

8/10 Udmærket

Yamil

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i marts 2024
Svar fra Stefano Risso den 8. apr. 2024
Dear Yamil,thank you a lot for your evaluation. Please visit us again soon, as we'll do our best to improve our services even better.Saluti from Naples!Grand Hotel Europa

8/10 Udmærket

Arnaldo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Albergo molto comodo e confortevole adiacente la stazione centrale di Napoli. Camere recentemente ristrutturate, personale molto accogliente. Interni curati e servizi accurati. Dintorni un po' da stazione come in tutte le grandi città. Usate il passaggio pedonale per la stazione del fronte all'albergo sulla desta per accedere alla stazione e alle metropolitane.
Overnattede 4 nætter i marts 2024
Svar fra Marcello den 1. apr. 2024
Gentile sig. Arnaldo,siamo felicissimi di leggere queste belle parole su di noi! Speriamo di rivederla prestissimo e di continuare a rendere il suo soggiorno sempre più confortevole.Al contempo la ringraziamo per la critica sulla zona circostante e le assicuriamo che faremo tutto il possibile per migliorare!

8/10 Udmærket

Roberto

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La strada è persino perivolosa da attraversare
Overnattede 3 nætter i marts 2024
Svar fra Stefano Risso den 1. apr. 2024
Gent.le Roberto,grazie mille per la Sua recensione. Napoli è una città complicata, è vero, ma talmente bella che Le si perdona tutto...nella speranza che migliori sempre più.Un caro saluto,Grand Hotel Europa

10/10 Fremragende

Alfonso

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Inadecuada
Overnattede 2 nætter i december 2023
Svar fra Stefano Risso den 7. mar. 2024
Dear Alfonso,thank you a lot for your evaluation. Please come back as soon as you want.Kind regards,Grand Hotel Europa

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, værelsets komfort
Quick getaway
Lovely older hotel with lots of charm, close to the railway station. On a quiet side street with lots of cafes. Room was comfortable. Sounds from the hallways echoed into the room. There was a school group but overall they tried to keep the noise down. Maybe rooms should be booked away from where groups are staying.
Overnattede 1 nat i februar 2024
Svar fra Stefano Risso den 24. feb. 2024
Dear Guest,thank you a lot for you review. We are glad you found our hotel lovely and charming, and we'll take good note of your observations to improve our services even better. Kind regards,Grand Hotel Europa

8/10 Udmærket

Blair

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was really nice. Comfortable and good facilities. The area was not so good but it was close to the train station.
Overnattede 1 nat i december 2023
Svar fra Grand Hotel Europa den 19. feb. 2024
Dear Blair,thank you for your evaluation. We are really glad you found our services so convenient for your staying. We really hope to host you again anytime soon. Best wishes,Grand Hotel Europa

8/10 Udmærket

Ana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lo unico es que la habitación era muy pequeña para 4 personas que reservamos
Overnattede 2 nætter i december 2023
Svar fra Grand Hotel Europa den 9. jan. 2024
Dear Ana,thank you for leaving us a review. I’m glad to hear that you’re happy with the transaction, we always workhard to help clients find the right fit in a new home. I’ll be sure to share your comments with mycolleagues to ensure we continue to improve our services even better. We look forward tohearing from you again soon.Kind regards,Grand Hotel Europa

10/10 Fremragende

JEAN-FRANCOIS

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Propre et tranquille, proche des transports. Excellent
Overnattede 3 nætter i januar 2024
Svar fra Grand Hotel Europa den 9. jan. 2024
Dear Jean-Francois,Thank you for sharing a review of your recent experience. Our team here at Grand Hotel Europa iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.Kind regards,Grand Hotel Europa

10/10 Fremragende

Alessandro

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Posizione ottima, vicino a metro e stazione centrale. Parcheggio a pagamento di fronte. Colazione varia e abbondante. Personale disponibile dall'inizio del soggiorno fino alla fine e sempre attento alle richieste del cliente. Camere numerose con varie tipologie ed esposizioni. Zona circostante l'albergo caratteristica delle stazioni ferroviarie centrali.
Overnattede 2 nætter i december 2023
Svar fra Stefano Risso den 9. jan. 2024
Gent.le Alessandro,siamo molto lieti che il Suo soggiorno presso il nostro Albergo sia stato all'altezza delle Sue aspettative. Torni presto a trovarci, il nostro personale sarà ben lieto di accoglierLa di nuovo.Un caro saluto,Grand Hotel Europa

10/10 Fremragende

Deokhyun, Ridgefield

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The train station was close, and all the staff were friendly.
Overnattede 2 nætter i december 2023
Svar fra Stefano Risso den 23. dec. 2023
Dear Guest,thank you a lot for your evaluation.Kind regards,Grand Hotel Europa

6/10 Okay

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The water pressure was amazing. The fear of being shanked not so much. The area around this hotel is really sketchy and not a lot of places to eat. Only place is in Train station.
Overnattede 2 nætter i november 2023
Svar fra Marcello den 28. nov. 2023
Hi Christophher,our team is glad to hear about your review. We always try to do better to gaurantee our guest the best experience.We will be happy to host you again.A warm greeting from Naples!

10/10 Fremragende

huayan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location for transportation if you want to visit Pompeii, and some landmarks in Naples. Staff are very friendly and helpful. Breakfast is decent. Highly recommended.
Overnattede 2 nætter i november 2023
Svar fra Grand Hotel Europa den 15. nov. 2023
Dear Guest,thank you for your great review. At Grand Hotel Europa, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with our Staff members to give them the recognitionthat they deserve. They were delighted to hear your feedback.Please come back soon, we will wait for you.

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Stefano Risso den 13. nov. 2023
Dear MArtin,thank you for your excellent evaluation.We look forward to host you again in our wonderful city.Sincerely,Grand Hotel Europa

8/10 Udmærket

Peter

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was basic but the room was a good size for the rating. Hotel was clean. Breakfast was good with a good range. The staff were great, gave us an early check in and were very helpful. Hotel is in a great location for the main train station and all transport to the airport and attractions around Naples.
Overnattede 3 nætter i oktober 2023
Svar fra Marcello den 1. nov. 2023
Good morning Peter!Our whole staff is happy to hear your words, we all are so excited to hear about your review. We would be happy to host you again and do even better.A warm greeting from Naples!

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Marcello den 23. okt. 2023
Hello Peter,our staff from Grand Hotel Europa is happy to know you found us well. Thank you for staying here and we hope to see you again!

10/10 Fremragende

Leah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Marcello den 17. okt. 2023
Hello Leah,we are very happy to know that you found our services good. We hope we will see again!A warm greeting from Naples!

10/10 Fremragende

Ain

Overnattede 2 nætter i oktober 2023
Svar fra Stefano Risso den 6. nov. 2023
Dear Ain, thank you a lot for your 5/5 evaluation.We really hope to become you again soon.Un saluto,Grand Hotel Europa

2/10 Forfærdeligt

Irina

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Tiny room, hotel need a major renovation. Unsafe area.
Overnattede 2 nætter i august 2023
Svar fra Stefano Risso den 16. okt. 2023
Dear Irina,thank you for your valuable feedback. We apologize that our location wasn’t entirely convenient for you. We hope that our service was worth the trip.Kind regards,Grand Hotel Europa

8/10 Udmærket

Judith

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter
It’s good for one transit night. The area around the train station is very chaotic.
Overnattede 1 nat i oktober 2023
Svar fra Stefano Risso den 16. okt. 2023
Dear Judith,thank you for providing us with your valuable feedback. We’re disappointed to hear that our neighborhood wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.Kind regards,Grand Hotel Europa

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Stefano Risso den 16. okt. 2023
Dear Guest,thank you so much for your 10/10 review. We are delighted to hear that you had a positive experience with us at Grand Hotel Europa. We hope you’ll visit us again soon.Un saluto,Grand Hotel Europa

8/10 Udmærket

Elan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to the train station, friendly staff, clean, comfortable beds.
Overnattede 1 nat i oktober 2023
Svar fra Marcello den 13. okt. 2023
Hello Elan,we are very happy to hear your words. We always try to offer the best possible experience.Hope you will return soon.A warm greeting from Naples!

10/10 Fremragende

Terry, Long Beach

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient to the train station. Clean comfortable and quiet.
Overnattede 2 nætter i september 2023
Svar fra Stefano Risso den 9. okt. 2023
Dear Terry,thank you for taking a moment to share your experience at Grand Hotel Europa. We are so pleased to hear you found structure and services to your liking. We look forward to welcoming you back again soon in our beautiful city.Kind regards,Grand Hotel Europa

10/10 Fremragende

ashutosh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
no complaints at all - simply the best
Overnattede 3 nætter i september 2023
Svar fra Stefano Risso den 2. okt. 2023
Dear Guest,thank you for taking a moment to share your experience at Grand Hotel Europa. We are so pleased to hear you found our services to your liking. We look forward to welcoming you back again soon in our wonderful city.Kind regards,Grand Hotel Europa

10/10 Fremragende

Trena

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We arrived late due to flight delays, we were only staying one night . I’m disappointed only because I would love to enjoy the hospitality Luca showed my daughter and I , travel weary from canada to Naples. We rearranged now to come back on our way home and eat family stile before leaving for home
Overnattede 1 nat i september 2023
Svar fra Marcello den 23. sep. 2023
Dear guest,thank you for appreciating us and our work. We will be happy to host you and your daughter again. Our staff is always searching to serve our guests the best way possible.A warm greeting from Naples!

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location very good
Overnattede 1 nat i september 2023
Svar fra Marcello den 23. sep. 2023
Dear William,Thank you for the kind words you spent for us. We would be glad to host you again. A warm greeting from Naples!

10/10 Fremragende

NAYIBI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel was very nice, clean, customer service was great.
Overnattede 2 nætter i september 2023
Svar fra Marcello den 19. sep. 2023
Dear Guest,We are glad you found us excellent. Thank you for choosing us, we will happy to serve you again!A warm greeting from Naples!

10/10 Fremragende

chinnia, Sarasota

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location; helpful staff;
Overnattede 2 nætter i september 2023
Svar fra Grand Hotel Europa den 17. sep. 2023
Dear Guest,thank you a lot for your nice review.Please be welcome at Grand Hotel Europa as soon as you like!Kind regards,Grand Hotel Europa

8/10 Udmærket

Cathy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The receptionist was very helpful. The restaurant next door was very friendly and excellent food.
Overnattede 1 nat i september 2023
Svar fra Stefano Risso den 14. sep. 2023
Dear Cathy,thank you for your great review. At Grand Hotel Europa, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our receptionists to give them the recognition that they deserve. They were delighted to hear your feedback.We hope to see you soon in Naples.Kind regards,Grand Hotel Europa

10/10 Fremragende

Ethnie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We have no complaints about anything, everyone was so good and helpful especially one receptionist and unfortunately I don't know her name. She was so helpful we gave her a red rose.
Overnattede 4 nætter i september 2023
Svar fra Stefano Risso den 14. sep. 2023
Dear Ethnie,thank you for sharing a review of your recent experience. Our team here at Grand Hotel Europa is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We made sure to share this feedback with Ida to give her the recognition that she deserves. She was delighted to hear your feedback. We hope you’ll visit us again soon in our wonderful city.Best regards,Grand Hotel Europa

8/10 Udmærket

Autumn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place right next to train station
Svar fra Marcello den 9. sep. 2023
Hello,Thank you, we always try to give our guests the best possible experience. We are glad you found us great.Waiting for your next trip in Naples and thank you for choosing us!