Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 2392611148.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,James McKinnonGeneral ManagerBest Western Naples Inn & Suites

Thank you for staying with us during renovation.

Thank you

Thank you so much for the wonderful review. Please come again.

"Thank you for taking the time to provide us with your review of our hotel. I apologize that our team did not provide you with the outstanding stay you deserve. I would like the opportunity to speak with you to get more specific details so that I can better identify where we fell short. Please call at your convenience. I hope that we will have another occasion to meet your expectations and to welcome you back in the near future. Please let me know beforehand so I can personally arrange your next reservation, and to make sure that you have a pleasant stay. If I can be of any assistance in the meantime, please do not hesitate to contact me.

Thank you so much for staying with us. We are glad you enjoyed your stay. Please come again soon.

Dear Michael,Thank you for such a positive review! I'm pleased you found our hotel to your liking. It's always enjoyable to hear that our guests loved their stay with us. We certainly look forward to extending our hospitality again soon.

We are happy you enjoyed your stay. Please come again soon.

Thank you so much for the positive, wonderful review. We are happy you enjoyed your stay.

Thank you so much for your feedback regarding your recent stay. We are very sorry that your guest experience wasn't perfect. We do hope to welcome you back to experience our hotel the way you should have during this visit. Thank you again.

Thank you for staying with us and providing a review. We sincerely apologize for the mix up and have trained the staff on the correction needed to avoid this happening again. We do hope you decide to stay with us again in the near future.

Dear Gabriela,We appreciate your candid score. While I'm very glad you enjoyed most of your guest experience, I'm very sorry that everything wasn't quite perfect. We sincerely hope you'll join us again soon so that we can give you the perfect stay you expect.

Thank you for taking the time to share your comments about your recent stay with us. We are disappointed to hear that the stay fell short of your expectations. We invite you to return in the future and are confident that you will be impressed. Safe Travels!

Thank you so much for the 5 star review! Please come again.

We look forward to the return visit! Thank you.

Thank you for the feedback and for staying with us!

Thank you so much for the 5 star!

We are happy you enjoyed it. Please come again.

Thank you for the wonderful review, please come again.

We appreciate the 5 star review, please come again!

Dear Dan

Thank you very much for being our guest and for also for sharing about your experience. Please accept my sincere apology for the lack of attention from our team. We failed to live up to your service expectations and our own standards. We pride ourselves on offering exceptional service to all of our guests, I'm sorry that you did not experience us at our best. Rest assured, we are taking immediate action to prevent this from happening again and I have shared your comments with our management team to come up with an action plan for better training of our staff. We appreciate your business and would welcome an opportunity to restore a favorable impression the next time you are in our area.

Thank you

Thank you

Thank you very much for staying with us. Please accept my apology regarding service issues in your room. We take room cleanliness very seriously and have procedures in place where every room is double checked by our housekeeping leaders prior to having new guests arrive. Obviously steps were missed so I have shared your comments with our Director of Housekeeping so that this is not repeated in the future. Thank you again for your honest feedback and we look forward to welcoming you back soon.

Thank you so much, we appreciate the feedback! Hope to see you again soon.

Wonderful to hear.

We appreciate you staying with and hope to see you again.

Thank you very much for staying with us. Please accept my apology regarding service issues in your room. We take room cleanliness very seriously and have procedures in place where every room is double checked by our housekeeping leaders prior to having new guests arrive. Obviously steps were missed so I have shared your comments with our Director of Housekeeping so that this is not repeated in the future. Thank you again for your honest feedback and we look forward to welcoming you back soon.

Thank you

Thank you for staying with us. The hut is where we serve our breakfast. The restaurant does offer beverage service in the evening.We hope to see you again soon.

Thanks for staying with us.

Thank you

Thank you!

Thanks

We appreciate your kind review. Please come again.

Thank you for the 5 star review! We hope to see you again in the near future.

Thank you so much for the feedback. Our renovation should be completed by spring.

Thank you so much for staying with us. We love the perfect review. Come see us again soon.

Thank you

We appreciate your feedback and staying with us during our renovations. The area you speak of is our breakfast bar, it is not set up for alcoholic beverages. Your feedback is heard and we thank you for your patronage.

Thank you for your feedback and for staying with us. Please come again soon.

We appreciate your staying with us. Please come again, our renovations are underway.

Thank you, please come again.

We appreciate the wonderful review. Please come again.

Thank you

Hello Oraince,We are sincerely sorry to hear about your experience with the condition of your room. Your comfort and satisfaction are of the utmost importance to us, and it is disheartening to learn that we fell short of meeting your expectations.Please know that we take cleanliness and hygiene very seriously, and it is unacceptable that your room did not meet the standards we strive to uphold. We have immediately alerted our housekeeping team to address the issues you have brought to our attention, including the cleanliness of the room and its amenities.We understand the impact that such an experience can have on your stay, and we sincerely apologize for any inconvenience or discomfort this may have caused you. Your feedback is invaluable to us as we work to continuously improve our services and facilities.Once again, we apologize for the disappointment you experienced and thank you for bringing these issues to our attention.

Thank you for taking the time to review our hotel. We appreciate your business and your candid score from your recent stay. Your feedback is very important to us and we use it to improve our hotel for future guests.