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Anmeldelser af Nantucket Resort Collection

4 out of 5
Nantucket Resort Collection
78 Centre Street, Nantucket, MA

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 177 af i alt 265 anmeldelser" "
Bedømmelse på 8 − Udmærket. 53 af i alt 265 anmeldelser" "
Bedømmelse på 6 − Okay. 18 af i alt 265 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 265 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 265 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Thomas

Rejste med familie
Kommer IKKE igen
Et af de dyreste hotelværelser jeg har betalt for - og ikke et godt værelse. Derudover virkede deres wifi ikke i 3 dage vi var der...og som turist i USA er det bare en nødvendighed. Det virkede hverken i foyer, reception, på værelser mv. - og de gjorde intet for at fixe det. Til +5000 kr/nat bør den slags virke. Meget begrænset morgenmad - der dog var inkluderet. Og ikke et værelse man havde lyst til at være i længere end højst nødvendigt. Og med udsigt til en parkerings/skraldeplads.
Overnattede 2 nætter i juli 2022
Svar fra JCB den 3. aug. 2022
Hi Thomas, We acknowledge this review but note that it is not for one of our properties - your reservation was cancelled due to the fire at Veranda House and you were relocated to another unaffiliated property on the island by Hotels.com. I am sorry the property you were moved to did not meet your expectations.

10/10 Fremragende

Heidi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was perfectly clean. Staff was super friendly and accommodating. It was all the little extra touches that were so thoughtful. Highly recommend.
Overnattede 1 nat i maj 2024

6/10 Okay

David, Enfield

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Great location. Major construction next door. Not notified. 3rd floor walk up was very difficult for a couple our age - 70. They should know better and make that info part of the process. Included Buffet breakfast is at a separate B&B about 1/4 mile away. Again, should have been included as part of info. A bit understaffed as it took until 3:00 pm to refresh our room.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Nadia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Extremely comfortable stay, friendly staff and very conveniently located.
Overnattede 1 nat i april 2024
Svar fra Alicia den 6. maj 2024
Hi Nadia, Thank you so much for sharing your experience. We are thrilled to hear you enjoyed your stay and hope to see you again!

10/10 Fremragende

derrick

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Review
Stay was great!
Overnattede 1 nat i februar 2024
Svar fra Alicia, General Manager den 29. feb. 2024
Derrick, we are so glad to hear you enjoyed your stay. Thank you and we hope to welcome you back again soon!

10/10 Fremragende

Meghan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

6/10 Okay

Genevieve

Overnattede 1 nat i december 2023

10/10 Fremragende

Coleen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great little spot close to town. Bathrooms are updated and clean, room was very nice, but our room was next to the front door so you can hear everything in the hallway.
Overnattede 1 nat i november 2023

8/10 Udmærket

Stefanie

Overnattede 2 nætter i november 2023

10/10 Fremragende

Joylyn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
10 stars! Wonderful stay and nicest staff.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Alana

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Jeff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
5 stars
Our stay at The Regatta House was excellent. The property is top notch and all the employees were awesome. They all seemed to thoroughly love their job and were so helpful! The room was very clean and decorated elegantly; even the soap and shampoo were luxurious. Also we were so close to walking downtown and to the beach.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Doug, Bethesda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Charles

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 3 nætter i september 2023

10/10 Fremragende

Deborah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent accommodations
Accommodations were wonderful and close to everything! Will definitely go back! Staff was great!
Overnattede 1 nat i september 2023

10/10 Fremragende

Melissa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had an amazing 3 night stay @ The Regatta Inn! Amazing staff & location. Everything was walkable! The breakfast was great too. Thank you for a wonderful experience!

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Uphill both ways!
Not told I would have to walk up 3 narrow flights of stairs when I reserved my spot. Room was an attic room. Very small. Only good thing was the bed, shower and toilet worked. Staff was friendly. Overall disappointed for what I paid.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
CUTEST HOTEL! loved it so much, so cozy so cute!! literally best experience ever. loved the breakfast spread! will be returning for sure!!
Overnattede 2 nætter i august 2023

8/10 Udmærket

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i august 2023

10/10 Fremragende

Emily

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed at the Sherburne Inn property, and it was beautiful. The staff was friendly and helpful, and we had a lovely time.
Overnattede 2 nætter i august 2023
Svar fra NRC Team den 31. aug. 2023
Emily, happy to hear you enjoyed your stay at Sherburne. Thank you for recognizing our team members, it made their day :)

10/10 Fremragende

Alicia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very quaint bed and breakfast. Perfect for a quick getaway.
Overnattede 2 nætter i august 2023

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nantucket Resort Collection and the Regatta Inn were a fantastic experience. Everyone made us feel at home. The room was fantastic and breakfast was spot on. Thank you from Jessie and Ryan!
Overnattede 1 nat i august 2023
Svar fra NRC Team den 31. aug. 2023
Jessie & Ryan, We appreciate you taking the time to share your experience. Hope you return again soon!

10/10 Fremragende

Judith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023

8/10 Udmærket

Christopher

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property and location were fantastic… like many businesses they are understaffed and so we waited more than a half hour at the check-in desk for a person to help us check in. It’s already bad enough when resorts will not allow you to check in until 3 PM that when you get there, you have to wait after 3:30 pm to actually have someone available to check you in.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was amazing and very helpful. We had a very nice stay
Overnattede 5 nætter i juli 2023

10/10 Fremragende

Paola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023

8/10 Udmærket

Nadine

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel staff were very responsive and amazing during the entire trip.
Overnattede 2 nætter i juni 2023

6/10 Okay

Monica

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Meh, you can find better.
The room was clean and charming, as advertised. I was disappointed with the lack of communication between the hotel personnel. For example, the key for the room was left on a plate with a sticky note bearing my name. Had it been in an envelope with a short welcome note, some brief instructions and at the very least, a thank you, I would’ve been more open about the lack of personal presence I had from the beginning. There were some delicious salted caramels left for me when I stated my discontent but the dye was cast. Also, bicycles were promised to me but that wasn’t an option when I got there. All ‘n all, I left feeling just meh about the hotel.
Overnattede 2 nætter i maj 2023

10/10 Fremragende

Colleen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Experience!
The staff was Outstanding!!! Breakfast was great and the over all property was fantastic.
Overnattede 2 nætter i maj 2023

10/10 Fremragende

thomas

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome property and staff!!
Overnattede 2 nætter i maj 2023

6/10 Okay

Mark

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale
Ok but could easily be improved to be good
Overall: the stay was ok but it could easily be improved to be a great experience if the management tried. Good: room was clean upon arrival. Property is nice looking and there is decent outdoor seating. The place is very close to the steamship terminal and general location to the centre is excellent. Breakfast at the parent property is very close by and whilst the breakfast is limited in options, there is enough for it to work. No throw away mini toiletries Not so good: the living area with small items was poorly stocked (water cans ran out, there were no cups for coffee, snack biscuits were gone after the first day). The bins were not emptied in the communal areas for days meaning they became overflowing. Room cleaning was limited to refitting the same sheets and replacing towels. Fridge in the room was extremely noisy. Toiletries were not refilled in the room. There is construction going on right behind the property so it can get noisy from 8am. Internet was intermittent
Overnattede 3 nætter i maj 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2023

10/10 Fremragende

Dawn

Overnattede 1 nat i marts 2023

10/10 Fremragende

Kristin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was perfect! A classic design with simplicity. It was clean and had all we needed. The shower was beautiful with two shower heads as well as a handheld shower. We never encountered another person, but not times I called about early check in and late check out the customer service was wonderful. They were very accommodating and helpful. The house is located very close to the shops, ferry, and great restaurants.
Overnattede 1 nat i februar 2023

10/10 Fremragende

danny, s weymouth

10/10 Fremragende

Samantha

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2023

10/10 Fremragende

Christine

Overnattede 2 nætter i december 2022

10/10 Fremragende

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was an excellent place to stay. Thank you so much!
Overnattede 2 nætter i december 2022

2/10 Forfærdeligt

Katherine

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When we checked in there was nobody around to check us in!!! And when we checked out, there was nobody around to check us out!!!! Very poor customer service! And when u call the number they left, it was an answering machine that said they werent returning until March!!
Overnattede 1 nat i december 2022

10/10 Fremragende

Nancy

Overnattede 2 nætter i december 2022

10/10 Fremragende

mckenzie

10/10 Fremragende

Coleen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bathrooms were newly renovated and fantastic! Rooms were comfortable & modern. Quick walk to town, and lovely surrounding area. I would definitely recommend.

10/10 Fremragende

Mary Ann

Overnattede 1 nat i december 2022

10/10 Fremragende

Catherine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very cozy and well maintained. One of the cutest places ive ever stayed!
Overnattede 2 nætter i november 2022

10/10 Fremragende

Catherine

Overnattede 2 nætter i november 2022

10/10 Fremragende

Kerrie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

Molly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022

8/10 Udmærket

Edita

Overnattede 4 nætter i oktober 2022

6/10 Okay

Karen

Rejste med familie
Cleanliness, close to town, beautiful decor
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great in-town location
This was our first time to Nantucket, we stayed 4 nights. It is a lovely hotel, part of a large group of Hotel Collection Nantucket. They have had an unfortunate fire in July 2022 that totally destroyed the Veranda Inn next door, also a part of the collection. They are determined to rebuild, just finishing up the demolition of the charred building. While they do, there is a lot of heavy machinery and construction noise that spans the entire block that lasts most of the day. Evenings are quiet. It will be very lively once it is finished. Our first night there, it was a major thunder and rainstorm and unfortunately rainwater was coming into the room through the ceiling. The property manager promptly moved us into another room for the rest of the night, and then upgraded us to a deluxe king with a great shower and soaker tub for the rest of our stay to make up for the trouble. These things happen, you can’t control the weather but how you deal with it is important. The property hosts stepped up, made us feel welcome and ensured the rest of our stay was very comfortable. Great location, walking distance to everything, lovely continental breakfast and very nice staff. We would definitely stay here again next time we are on the island!
Overnattede 2 nætter i oktober 2022