Hytter i Mystic – New London

"The room was very clean and all of the staff were very friendly and helpful. We enjoyed the indoor pool both nights we were there!"

"Casino, staff"

"This property is in the process of a face lift. So clean Pool area needs help. Pool towels were so small and thin they were useless. Nice lounges but no umbrellas except at two tables. Tough to get away from the sun. It’s a work in progress. No place to put your clothes. A small closet to hang. Bathroom tiny with sink in the room. "

"My family booked 3 rooms at this hotel. We were given a 2nd floor room, which was ok. It was clean and cool, but had a slight odor. The next family was given a 1st floor room, which smelled of really bad mildew. When asking for a new room, a helpful man at the desk went to different rooms with my daughter until they found a new room on the 2nd floor. He also commented on some of the rooms smelling really badly of mildew. When the 3rd family members arrived they asked for a 2nd floor room because...

"Extremely clean and well kept!"

"Terrible customer service once you book you’ll never hear back from management or anyone else in the establishment."