Hoteller i Mystic – New London

"Fox Tower at Foxwood is modern and energetic Hotel and Resorts option. Room was a non-smoking. The atmosphere is so vibrant or powerful that it feels as if the energy is physically palpable—much like an electric charge. Our room is generally spacious and clean. The bathroom is impressive, typically featuring modern walk-in showers and large sink areas. We enjoy our stay and we will go back soon!"

"Checked in and out fast and easy"

"The sheets in the first room had hair and both queen beds were sunken, and you can feel parts of the mattress springs. The front desk quickly gave us another room and that room was wonderful. When it was first opened it definitely offered great value, now it seems they have cut corners, and that's a shame. "

"The room was clean and the beds were very comfortable "

"Great space! Area was convinced to my Destination and great customer service. "

"Clean room. Staff was nice "

"The breakfast is good "

"We had requested a handicap walk in shower and a room close to the elevators. We were unable to get either one and our room was so far from the elevators. We were told at the time they don’t assign rooms until check in. Even though we were there early, we couldn’t get what we needed. The worst was when they sent up a chair for the shower it took up the whole bathtub, needless to say my husband couldn’t shower during our time there. We were absolutely disappointed and would never book there...

"Yes"

"My enjoy a lot of fun "

"The stay was pleasant, staff was very nice. Hotel room was clean. Bagel bar was nice. "

"Horrible service. Room wasn’t cleaned. Asked 6 times throughout the day. They even sent a cleaning crew up who came to the door and told us they were cleaning our room next. We waited in the lobby and killed a chunk of the afternoon. It was raining so we were just trying to relax. Got back to the room and it was still not cleaned. The a man came by before we went to dinner to clean it. All he did was put sheets on the bed. They told us since we booked through Expedia that they cannot refund me...

"The checkin staff and later that evening were a 5. Checkout we were not happy with. My daughter got sick and we asked for 12 checkout for her room only. We didn’t say she was sick. She said 11:30. She didn’t tell anyone as housekeeping came to room at 11:20. We called and again asked for time - she said she can have a “few minutes”. We don’t stay at Quality Inns but travel a lot and have never been told no to a later check if needed it. BTW the parking lot was pretty empty so I don’t think they...

"Everything was beautifully designed, calm, and relaxing, with friendly staff (and other guests). Breakfast was simple but very good. Room was a little on the small side, but not a big deal. 5 stars!"