6/10 Okay
sophia
Rejste med familie
24. jul. 2025
Synes ikke om: Rengøring
I recently stayed at this hotel and while the atmosphere was calm and the decor was stylish, the overall experience left a lot to be desired especially when it came to cleanliness and customer service.
Let’s start with the room condition:
The furniture looked modern at a glance, but was not well maintained. The rug was visibly stained and worn, and the seating had grime and buildup in the seams. These might seem like small things, but when you walk into a space expecting comfort and cleanliness, these details matter.
Even more disappointing was the front desk staff.
One team member was on his phone while we were speaking to him, then responded with a confused “Who?” because he clearly hadn’t been listening at all.
Another told me I’d receive a call when my room was ready, but I never received one.
And there was no explanation of the hotel layout, amenities, or where to go. We had to figure it all out ourselves.
The property itself has potential, it’s modern, and the natural lighting is beautiful but the staff’s nonchalant attitude and lack of care toward guests made it feel unwelcoming.
With better attention to detail, proper cleaning, and staff training, this place could offer a much better experience.
sophia
Overnattede 4 nætter i juli 2025
