6/10 Okay
Verificeret rejsende
15. feb. 2022
Synes godt om: Rengøring, service og personale, værelsets komfort
Blended experience
There is a significant difference between Taj Tower and Taj Palace. The Tower is a bit run-down and rooms without any thrills. The Taj Palace is old too, but at least there is an atmosphere of peace and style unlike the Tower where it felt like a busy and loud tourist hotel and with a breakfast buffet that was quite disappointing.
Housekeeping service was amazing, but front-desk and restaurants were a hit or miss. Check-in was however smooth and helpful.
Due to some concerns, I was offered an upgrade to a significant better room which in all regards was perfect and housekeeping amazing. That was my reason for staying on. However, the general service, quality of the rooms and building as well as the breakfast remains unimpressive.
Would I stay here again? No, but I would consider staying at Taj Palace that was more what I looked for and had expected.
However, if you look for a centrally localed hotel with easy access to many things and just use it for sleeping, the Palace is fine. Ditto if you look for a child-friendly hotel where you can bring your entire family. Or if you want some peace and no noisy groups in the corridors, you can opt for the suites which are on significantly quieter floors at the top.
Verificeret rejsende
Overnattede 2 nætter i februar 2022