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Anmeldelser af Grand Resort Hotel - Mt Laurel - Philadelphia

3.5 out of 5
Grand Resort Hotel - Mt Laurel - Philadelphia
915 Route 73, Mount Laurel, NJ

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 199 af i alt 413 anmeldelser" "
Bedømmelse på 8 − Udmærket. 98 af i alt 413 anmeldelser" "
Bedømmelse på 6 − Okay. 44 af i alt 413 anmeldelser" "
Bedømmelse på 4 − Dårligt. 29 af i alt 413 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 43 af i alt 413 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

7,4/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Shonte

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 20. maj 2024
Hello Shonte,I apologize that your stay was less than exceptional. I hope that in the future you will give a chance to turn around your last experience.Thank you,

6/10 Okay

Justin

Synes godt om: Rengøring, service og personale
Place is aging and needs work, but not awful. Room was clean, staff friendly and helpful.
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 20. maj 2024
Hello Justin,I apologize that your stay was less than exceptional. I hope that in the future you will give a chance to turn around your last experience.Thank you,

8/10 Udmærket

Timothy

Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 20. maj 2024
Hello Timothy,Thank you for taking the time to share your feedback. We hope to see you again in your future travels.

8/10 Udmærket

Doug

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Older hotel thats been updated and refurded rooms. Don't get room near elevator , not loud but a steady vibe when its in use
Overnattede 3 nætter i maj 2024
Svar fra Hotel Management den 20. maj 2024
Hello Doug,I apologize that your stay was less than exceptional. I hope that in the future you will give a chance to turn around your last experience. I will be sure to share your comments with our Team.Thank you,

6/10 Okay

Andrea

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The sign is broken when you enter property. The grounds are not kept. Weeds, and looks run down. The bar was not opened Sunday evening and would have had to go in ballroom where an event was taking place to purchase anything. The internet for streaming was very slow in evening. I pulled the sofa bed out to use the sheet but could not due to the fact it was dirty and the mattress had horrible stains on it. Housekeeping did bring me an extra blanket and sheet as requested. Over all it was a place to lay my head and take a shower but needs to be upgraded and grounds could be more presentable.
Overnattede 3 nætter i maj 2024
Svar fra Hotel Management den 20. maj 2024
Hello Andrea,I apologize that your stay was less than exceptional. I hope that in the future you will give a chance to turn around your last experience. I will be sure to share your comments with our Team.Thank you,

10/10 Fremragende

Dennis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect place for events
Overnattede 2 nætter i april 2024
Svar fra Hotel Management den 20. maj 2024
Hello Dennis,Thank you for sharing your feedback. We appreciate your business and hope to see you again in future travels.Thank you,

10/10 Fremragende

Jeffrey, Fort Myers

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
the landscaping made the property look like it was an abandoned building. Otherwise it was great
Overnattede 3 nætter i april 2024

10/10 Fremragende

TARIK

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good stay .
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 20. maj 2024
Hello Tarik,Thank you for your feedback. Glad you enjoyed your stay, hope to see you again in future travels. Thank you,

8/10 Udmærket

Mary Beth

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Outside was poorly maintained but inside was clean. Elevators were noisy even halfway down the hall. Guests were noisy as well, but this was out of hotels control. Overall, hotel met our needs and was a decent value.
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 20. maj 2024
Thank you for taking the time to tell us about your experience. I will be sure to share your feedback with our Team. Hope to see you again in future travels.Thank you

4/10 Dårligt

Monte

Rejste med familie, Forretningsrejsende
Synes ikke om: Service og personale, faciliteter
The rooms seem to be renovated and are comfortable, beds are ok . No bottled water in your room unless u ask for. If u want coffee in the mornings u have to pay for it from the Starbucks on site that may or may not be open. Took stairs to 9th floor to avoid elevator, I heard on arrival that someone got stuck and the phone wasn’t working. All in all it’s not terrible.
Overnattede 2 nætter i april 2024

4/10 Dårligt

Shannon

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Booked the hotel because of the restaurant & bar. Very disappointed in the actual restaurant & bar. They had limited offerings and bartender didn’t know how to make anything. Room was ok but bathroom was poor. Barely had hot water for shower. You can tell the hotel is very old. Went to the “gym” and it looked like it hadn’t been cleaned in months.
Overnattede 2 nætter i april 2024

6/10 Okay

jill

Rejste med familie
We were in the room next to the elevators and heard them constantly going up and down till about 2 am. Also the Starbucks worker in the hotel didn’t speak English very well so we couldn’t communicate too well.
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Sean

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Front desk never answered phone. Bar and bartender are terrible.
Overnattede 1 nat i april 2024

10/10 Fremragende

Esmael

Awesome
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Richard

Overnattede 2 nætter i april 2024

4/10 Dårligt

Roger

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very nice and friendly. The room smell of old smoke, the walls were very thin and there were many stains on the walls of the bathroom.
Overnattede 1 nat i april 2024

6/10 Okay

Natasha Quiles

Rejste med partner
Synes godt om: Rengøring
Was okay. You can tell it used to be great and is now just average. The hallways kinda smelled dirty and of marajuana. The indoor waterpark is an eyesore as it is closed as well as the top golf attraction. The bed and bathroom were clean.
Overnattede 1 nat i april 2024

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Kizziah

Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Cameron

Got off a long plane ride and get to the hotel only to tell me it closed due to a gass leak dud even bother to call me
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Rhale

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They were closed for structural damage, but did not inform me.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Mike

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

joann

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Check for was 11am, howeve, around 9:00am, 3 police officers and 2 people from the fire department said I had to leave the hotel immediately due to many violations. They said they were closing the hotel down.
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Ana

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel is shut down!!!!!! Showed up to the property on 4/15 and there’s a sign on the door that hotel is shut down due to unsafe conditions. Was never notified and had to drive around late at night to find another hotel.
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Jeremy

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Carolyn

Synes ikke om: Rengøring, service og personale
The hotel was closed! There was no notification given prior to my arrival. No suggested hotels in the area were offered.
Overnattede 1 nat i april 2024

8/10 Udmærket

pmstern@msn.com

Overnattede 1 nat i april 2024

8/10 Udmærket

Jacqueline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great!!
Overnattede 1 nat i marts 2024
Svar fra The Grand Resort Hotel Team den 4. apr. 2024
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable!
Svar fra The Grand Resort Hotel Team den 31. mar. 2024
Thank you for taking the time to share your feedback about your recent stay at the Grand Resort Hotel. We appreciate your input and are committed to continually improving our services.We hope to have the opportunity to better meet your expectations

10/10 Fremragende

Ernesto

Overnattede 1 nat i marts 2024
Svar fra The Grand Resort Hotel Team den 31. mar. 2024
Thank you for taking the time to share your feedback about your recent stay at the Grand Resort Hotel. We appreciate your input and are committed to continually improving our services.We hope to have the opportunity to better meet your expectations

10/10 Fremragende

Nursuna, scarsdale

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra The Grand Resort Hotel Team den 31. mar. 2024
Thank you for taking the time to share your feedback about your recent stay at the Grand Resort Hotel. We appreciate your input and are committed to continually improving our services.We hope to have the opportunity to better meet your expectations

6/10 Okay

Omayra

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter
The surrounding area is great, plenty of dining choices around the hotel. Unfortunately, my stay was not very pleasant. No one came in to clean the room after we stepped out during the day and came back in the evening. I usually put all the trash by the door and fold the towels in a corner for housekeeping to take. When I came back, everything was still where I left it and I had no clean towels. I called down to the front desk and was told that there was nothing they could do about it because Everyone had gone home but that she would check. I never received a call back so I assumed we were not going to get any clean towels.
Overnattede 2 nætter i marts 2024
Svar fra The Grand Resort Hotel Team den 30. mar. 2024
Thank you for taking the time to share your feedback about your recent stay at the Grand Resort Hotel. We appreciate your input and are committed to continually improving our services, we hope to have the opportunity to better meet your expectations

10/10 Fremragende

Rosa

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safe and close by
Overnattede 1 nat i februar 2024
Svar fra The Grand Resort Hotel Team den 27. mar. 2024
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

10/10 Fremragende

John

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Newly renovated. Great TV's. Comfortable bedding and nice toiletries.
Overnattede 2 nætter i marts 2024
Svar fra The Grand Resort Hotel Team den 15. mar. 2024
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

10/10 Fremragende

Monica

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is located on the highway. There is a bar and topgolf located inside the hotel. Was a bit disappointed by the cleanliness of the room. Only there for 2 days on a work related trip. It got the job done.
Svar fra The Grand Resort Hotel Team den 10. mar. 2024
Thank you for your gleaming review of the Grand Resort Hotel! are happy we met your expectations, and we are eager to see you again!

10/10 Fremragende

Shpetim

Overnattede 1 nat i marts 2024
Svar fra The Grand Resort Hotel Team den 27. mar. 2024
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

8/10 Udmærket

Deborah

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024
Svar fra The Grand Resort Hotel Team den 6. mar. 2024
Thank you for your gleaming review! We are glad to have exceeded your expectations, and we hope to see you again soon!

10/10 Fremragende

Janice

Rejste med partner
Synes godt om: Rengøring, service og personale
We found the room a bit run down but very clean.
Overnattede 1 nat i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

4/10 Dårligt

Richard

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
the bathroom fan did not work.
Overnattede 2 nætter i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for sharing your thoughts about your recent stay at Grand Resort Hotel. We value your feedback, and I assure you we are taking your comments seriously to improve our services. We hope for another opportunity to provide you with a better experience in the future.

10/10 Fremragende

Diamond

Overnattede 1 nat i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

2/10 Forfærdeligt

Marlee

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for sharing your thoughts about your recent stay at Grand Resort Hotel. We value your feedback, and I assure you we are taking your comments seriously to improve our services. We hope for another opportunity to provide you with a better experience in the future.

8/10 Udmærket

Noriko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

10/10 Fremragende

Shpetim

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

4/10 Dårligt

Wendell

Synes ikke om: Faciliteter
If you are traveling for pleasure there’s no social scenery. The bar was empty and I wasn’t able to watch the NBA All Star event. The bar had four tv but it was connected via apps. The breakfast didn’t have enough portion. Just eggs and sausage turkey. Fruit and bread. If you just want to lay your head out relax then cook.
Overnattede 2 nætter i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for sharing your thoughts about your recent stay at Grand Resort Hotel. We value your feedback, and I assure you we are taking your comments seriously to improve our services. We hope for another opportunity to provide you with a better experience in the future.

10/10 Fremragende

Margarita liliam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo esta excelnte suoer recomendado
Overnattede 2 nætter i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

10/10 Fremragende

Brittany

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My stay was great a relaxing staff was very helpful. Nice clean!
Overnattede 3 nætter i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

8/10 Udmærket

Maritza

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

10/10 Fremragende

Don

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice rooms. Easy to get to
Overnattede 1 nat i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

8/10 Udmærket

John C

Synes godt om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

10/10 Fremragende

Shpetim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.