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Anmeldelser af Villa Toscane

3 out of 5
Villa Toscane
Rue Du Lac 2-8, Montreux, VD

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 210 af i alt 634 anmeldelser" "
Bedømmelse på 8 − Udmærket. 234 af i alt 634 anmeldelser" "
Bedømmelse på 6 − Okay. 113 af i alt 634 anmeldelser" "
Bedømmelse på 4 − Dårligt. 43 af i alt 634 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 34 af i alt 634 anmeldelser" "

8,6/10

Rengøring

8,0/10

Service og personale

8,4/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jørgen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt ophold
Super beliggenhed til prisen
Overnattede 2 nætter i august 2022
Svar fra The Management Team den 11. aug. 2022
Thank you very much for your nice comment ! Kind regards,

6/10 Okay

Erik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Meget lille rum - specielt badet. Værelset lå gemt bag trappe halvvejs kælder - så ikke meget lys
Overnattede 2 nætter i juli 2021
Svar fra The Management Team den 29. jul. 2021
Dear Erik, Thank you very much for your feedback. We are sorry to read that you didn't appreciate your room. We sincerely hope that you have enjoyed Montreux ! Kind regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juli 2017

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort

2/10 Forfærdeligt

Brian Martin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I was awakened every night at midnight, 3 and 4am! Loud people in the next room, no desk attendant on site. The bathroom was ridiculously small and almost unusable. There was a strong marijuana smell on my last night’s stay with doors slamming at 4-5am. I liked the pool, sauna and hot tub you can use … in the hotel across the street. It is on the bus line. I would not stay here again for free.
Overnattede 5 nætter i april 2024
Svar fra The Management Team den 6. maj 2024
Dear Brian, Thank you for taking the time to share your feedback. We're sorry to hear about the noise disturbances. Please don't hesitate to reach out to our reception in such instances, even if the desk attendant isn't on site, as we have staff available to assist 24/7. We hope to have the opportunity to provide you with a better experience in the future. Best regards,

10/10 Fremragende

Isak

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vi fick gratis uppgradering till Plaza hotell rämed samma ägare pga lågsäsong och fick jättemycket för pengarna. God enkel frukost och trevligt spa.
Overnattede 4 nætter i januar 2024
Svar fra The Management Team den 29. jan. 2024
Dear Isak, Thank you very much for your review. Happy to read that you enjoyed your stay in Montreux. Kind regards,

8/10 Udmærket

Christian

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra The Management Team den 9. jan. 2024
Thank you very much for your positive note about our property. Best regards,

8/10 Udmærket

Istvan

Overnattede 4 nætter i december 2023
Svar fra The Management Team den 9. jan. 2024
Thank you very much for your positive note about our property. Best regards,

10/10 Fremragende

Paul Bruno

Overnattede 2 nætter i december 2023
Svar fra The Management Team den 9. jan. 2024
Thank you very much for your positive note about our property. Best regards,

10/10 Fremragende

Halina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra The Management Team den 9. jan. 2024
Thank you very much for your positive note about our property. Best regards,

8/10 Udmærket

Daniela

Overnattede 1 nat i december 2023
Svar fra The Management Team den 29. jan. 2024
Thank you very much Daniela for your positive review ! Best regards,

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quiet
Overnattede 1 nat i december 2023
Svar fra The Management Team den 15. dec. 2023
Thank you very much David for your positive review ! Best regards,

8/10 Udmærket

Andrea

Synes godt om: Rengøring
Overnattede 1 nat i december 2023
Svar fra The Management Team den 18. dec. 2023
Thank you very much Andrea for your positive review ! We hope to reach the 5* for your next visit. Best regards,

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great place to stay in Montreux
Room was very spacious for 4 adults. Walkable distance to most tourist spots and bus stop is right across the street. Clean room and kind employees. Loved the stay here and the city!
Overnattede 1 nat i december 2023
Svar fra The Management Team den 12. dec. 2023
Dear Guest, Thank you for your kind words! We're thrilled to hear you enjoyed your stay and the convenience of our location. I'll be sure to pass on your compliments to our staff. We look forward to welcoming you back on your next visit to the city!

10/10 Fremragende

Sonia

Overnattede 8 nætter i november 2023
Svar fra The Management Team den 12. dec. 2023
Thank you very much for your positive review !

10/10 Fremragende

Géraldine

Overnattede 1 nat i november 2023
Svar fra The Management Team den 9. jan. 2024
Thank you very much for your positive note about our property. Best regards,

8/10 Udmærket

Karl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great natural light and access to the rooftop
Overnattede 2 nætter i november 2023
Svar fra The Management Team den 27. nov. 2023
Dear Karl, Thank you very much for your positive and nice feedback about your last stay with us. Kind regards,

6/10 Okay

Tatiana

Synes godt om: Rengøring, service og personale, faciliteter
Villa Toscane turned out to be a hotel across the street. Nothing like the pictures. Facing the street made it a noisy night, but hotel employees were attentive and breakfast was good.
Overnattede 1 nat i november 2023
Svar fra The Management Team den 16. nov. 2023
Dear Tatiana, We are sorry to read your comment as everything is well explained in the hotel profile. We sincerely hope that you had a nice stay in our hotel despite the initial deception. Best regards,

8/10 Udmærket

Renate

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gute Verbindungen mit Bus in die Stadt oder an den Bahnhof.
Overnattede 2 nætter i oktober 2023
Svar fra The Management Team den 7. nov. 2023
Thank you very much for your positive review !

10/10 Fremragende

Aldon, Kenmore

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Although the Royal Plaza Montreux manages the administrative and daily duties of the facility, I felt the process is well-run, even though we had to walk across the street in the pouring down rain. It was worth it!
Overnattede 1 nat i oktober 2023
Svar fra The Management Team den 23. okt. 2023
Dear Aldon, We're thrilled to hear that you found our processes well-run and that your experience was worth the walk in the rain! We'll definitely share your kind words with our team. We hope to see you again on your next visit!

6/10 Okay

Ingrid

Forretningsrejsende
Synes ikke om: Værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra The Management Team den 16. okt. 2023
Thank you very much for your review. We sincerely hope to reach a better score for your next visit. Kind regards,

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 14 nætter i september 2023
Svar fra The Management Team den 16. okt. 2023
Thank you very much for your positive review ! Best regards,

8/10 Udmærket

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would recommend
Hotel was very nice; clean and so close to the walkway along the water.
Overnattede 1 nat i oktober 2023
Svar fra The Management Team den 11. okt. 2023
Dear Steve,Thank you very much for your comment.We're thrilled to hear that you enjoyed your stay with us and appreciated our prime location. We'll definitely pass on your kind words to our cleaning staff. We hope to welcome you back on your next visit!Best regards,

10/10 Fremragende

Lindsey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
The hotel was amazing! Views were great and we had our own terrace with our room! The staff was excellent. We couldn’t have been happier. Great location and walking distance from many places.
Overnattede 3 nætter i oktober 2023
Svar fra The Management Team den 10. okt. 2023
Dear Lindsey,Thank you very much for your positive review. We're thrilled to hear you enjoyed your stay with us! It's great to know our location and views added to your experience. We'll definitely pass on your kind words to our staff. We hope to see you again on your next visit!

8/10 Udmærket

Patrizia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ottimo rapporto qualità-prezzo, ottima posizione
Overnattede 1 nat i oktober 2023
Svar fra The Management Team den 7. nov. 2023
Thank you very much for your positive review ! Best regards,

10/10 Fremragende

Rafael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cerca a todo la amabilidad de el personal cerca para caminar a la orilla de el lago
Overnattede 9 nætter i september 2023
Svar fra The Management Team den 29. sep. 2023
Dear Rafael, Thanks for your feedback! We're glad you enjoyed your stay and appreciated our convenient location and friendly staff. We'll definitely pass on your kind words to our team. We hope to see you again soon!

6/10 Okay

Carole

Synes godt om: Rengøring
Overnattede 1 nat i september 2023
Svar fra The Management Team den 29. sep. 2023
Thank you very much for your review ! We hope to reach the 5* for your next visit. Best regards,

10/10 Fremragende

Hans-Peter, Bergdietikon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr netter und hilfsbereiter Empfang. Können wir nur empfehlen.
Overnattede 1 nat i september 2023
Svar fra The Management Team den 25. sep. 2023
Dear Hans-Peter, Thank you very much for your positive review ! Kind regards,

6/10 Okay

Arun

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is not full service hotel, it is part of another big hotel. check in issues, we need to check in different hotel and get the key. Room issue, single rooms are small and dingy, is good for one person only. no cafe, we need to walk to get a coffee No ice, water, we need to buy bottles from vending machine suites are good and spacious. never book single room But his hotel is decently located
Overnattede 3 nætter i september 2023
Svar fra The Management Team den 13. sep. 2023
Dear Arun, We are very sorry to read such a comment. All the information are well provided regarding registration and services at the Royal Plaza, just across the street. Single rooms are provided upon booking and suitable for only 1 guest. In every room, we do provide instant coffee and tea. Best regards,

6/10 Okay

Rosa

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i september 2023
Svar fra The Management Team den 14. sep. 2023
Thank you for you review ! We hope to reach a better score for your next visit, we will do our best to satisfy you. Kind regards,

8/10 Udmærket

Robert

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023
Svar fra The Management Team den 4. sep. 2023
Thank you very much for your positive review !

10/10 Fremragende

Ahmad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra The Management Team den 1. sep. 2023
Thank you very much for your review !

10/10 Fremragende

Nicolas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wir waren sehr zufrieden, super freundliches Personal.
Overnattede 1 nat i august 2023
Svar fra The Management Team den 28. aug. 2023
Thank you very much Nicolas for your positive review ! Kind regards,

10/10 Fremragende

Jara

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast wasnt that good.. Not a lot.. but it was okay. Hotel and Personal was perfect! Lovley people and a beautiful room! thank you
Overnattede 1 nat i august 2023
Svar fra The Management Team den 28. aug. 2023
Dear Jara, Thank you very much for your review. The Express breakfast is well described and only composed of bread, pastries, cereals, fruit juice and hot drinks. Happy to ready that you enjoyed your stay in Montreux. Kind regards,

8/10 Udmærket

Andre

Overnattede 1 nat i august 2023
Svar fra The Management Team den 13. sep. 2023
Thank you very much Andre for your positive review. Best regards,

10/10 Fremragende

M

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful lakefront hotel
We were upgraded to the Montreux Plaza Hotel which was clean and comfortable and well located for the town.
Overnattede 2 nætter i august 2023
Svar fra The Management Team den 24. aug. 2023
Dear Guest, Thank you very much for your positive review. We are glad you were upgraded to the Royal Plaza. Kind regards,

10/10 Fremragende

GIL PIERRE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra The Management Team den 24. aug. 2023
Thank you very much for your positive review ! Kind regards,

8/10 Udmærket

colette

Rejste med familie
Très bien mais pas de climatisation dans les chambres!!’nnn
Overnattede 2 nætter i august 2023
Svar fra L'Equipe de Direction den 21. aug. 2023
Chère Colette, Nous vous remercions pour votre avis. Effectivement, la plupart des chambres de la Villa Toscane ne possède pas de climatisation c'est pourquoi nous ne faisons pas la promotion de cet hôtel comme climatisé. Avec nos salutations les plus sincères,

8/10 Udmærket

Nicolette

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Decent
Great location, clean, and has a good amount of space. It was pretty warm and did not have an air conditioning. Also, parking and reception is across the street.
Overnattede 2 nætter i august 2023
Svar fra The Management Team den 21. aug. 2023
Dear Nicolette, Thank you very much for your review. Most of the rooms don't have the AC that's why we do not promoted the Villa Toscane as a climatized hotel. Kind regards,

4/10 Dårligt

Kenneth

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ok localização, não vale o preço, hotel antigo, velho.
Overnattede 1 nat i august 2023
Svar fra The Management Team den 18. aug. 2023
Dear Kenneth, Thanks for your feedback. We're sorry to hear that you found our hotel not up to your expectations. We've informed the management about your concerns and we hope to have the opportunity to welcome you back in the future.

8/10 Udmærket

Erin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We loved the location, view, ease of access to bus, breakfast, and swimming pool. Staff was very friendly. We stayed two nights. Our room was advertised as having air conditioning, but the first night the AC was broken and they were unable to fix it or change our rooms. Given the cost to stay, we thought they might offer compensation (free breakfast) or small discount, but they did not. However, they did move us the second night to a room with AC, and then we were able to sleep well. Overall, we loved everything about this hotel except the broken AC.
Overnattede 1 nat i juli 2023
Svar fra The Management Team den 24. jul. 2023
Dear Erin, Thank you very much for your positive feedback regarding your last stay in Villa Toscane. We are very happy to read that you enjoyed your overall stay with us. Regarding AC, please note that the Villa Toscane is never promoted as having AC in rooms. Best regards,

8/10 Udmærket

Tatiana

Rejste med familie
Synes godt om: Rengøring, service og personale
The room was very small, half underground, with no air conditioner. Otherwise it was fine. There was a fridge and tea kettle, it was nice.
Overnattede 2 nætter i juli 2023
Svar fra The Management Team den 19. jul. 2023
Dear Tatiana, Thanks for your feedback. We're sorry you found the room a bit small as it is conform to the sqm displayed in our profile. Regarding the AC, Villa Toscane is not advertized as an AC hotel unfortunately. We're glad you appreciated the fridge and tea kettle. We hope to see you again next time! Best regards,

6/10 Okay

Roman

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra The Management Team den 17. jul. 2023
Thank you for your review ! We are very sorry to understand that our hotel were not up to your expectations. Best regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jolies petites chambres dans villa 1900
La villa Toscane est un bâtiment d'époque joliment rénové avec des petites chambres très pratiques. Tous les services sont fournis par l'Hôtel Royal Plaza situé juste de l'autre côté de la route et au bord du lac Léman. Le restaurant avec sa terrasse est accessible pour le petit déjeûner des hôtes de la villa Toscane.
Overnattede 1 nat i juli 2023
Svar fra L'Equipe de Direction den 17. jul. 2023
Bonjour, nous vous remercions d'avoir pris le temps d'évaluer la Villa Toscane. Nous sommes ravis de lire que vous avez apprécié votre dernier séjour à Montreux. Au plaisir de vous accueillir prochainement. Cordialement,

10/10 Fremragende

Mariella

Synes godt om: Rengøring
Overnattede 1 nat i juli 2023
Svar fra The Management Team den 11. jul. 2023
Thank you very much for your positive review !

6/10 Okay

Martin

Overnattede 2 nætter i juli 2023
Svar fra The Management Team den 11. jul. 2023
Dear Martin, We are very sorry to see that our property was not up to your expectations. We sincerely hope that you have enjoyed Montreux despite your deception about the hotel. Best regards,

10/10 Fremragende

Gustavo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juni 2023
Svar fra The Management Team den 6. jul. 2023
Thank you very much Gustavo !

10/10 Fremragende

Denis

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very kind staff
Overnattede 1 nat i juni 2023
Svar fra The Management Team den 26. jun. 2023
Thank you very much !

10/10 Fremragende

mary jane

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms were spacious and air conditioned. Very much a fun stay
Overnattede 1 nat i juni 2023
Svar fra The Management Team den 22. jun. 2023
Thank you for your feedback! We're glad you enjoyed your stay and found the rooms to be spacious and comfortable. We'll be sure to share your kind words with our staff. We hope to see you again next time!

10/10 Fremragende

mohammad

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was absolutely wonderful. If want relax this is the best place. I’m coming back here.
Overnattede 3 nætter i juni 2023
Svar fra The Management Team den 20. jun. 2023
Dear Mohammad, Thank you for your kind words! We're thrilled to hear that you had a relaxing stay with us. We'll be sure to share your positive feedback with our team and we look forward to welcoming you back next time!