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Anmeldelser af Hotel Parc & Lac

3 out of 5
Hotel Parc & Lac
Grand Rue 38, Montreux, VD

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 135 af i alt 411 anmeldelser" "
Bedømmelse på 8 − Udmærket. 181 af i alt 411 anmeldelser" "
Bedømmelse på 6 − Okay. 64 af i alt 411 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 411 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 411 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,2/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jane

Overnattede 2 nætter i marts 2022
Svar fra MArlen den 7. mar. 2022
Nous vous remercions pour votre retour et sommes heureux de vous avoir reçu.

8/10 Udmærket

Toby, Eagle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay, lovely place, wonderful location. The only downside was the internet connection was terrible. We would happily stay here again.
Overnattede 2 nætter i maj 2024
Svar fra Marlen den 15. maj 2024
Your comments are valuable to us and we are delighted that you enjoyed your stay with us. We look forward to welcoming you next time!

8/10 Udmærket

Pal, Wien

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location with fantastic view of the lake and mountains. Excellent selection of breakfast buffet. Very friendly and helpful reception staff.
Overnattede 1 nat i april 2024
Svar fra MArlen den 4. maj 2024
Your comments are valuable to us and we are delighted that you enjoyed your stay with us. We look forward to welcoming you next time!

8/10 Udmærket

Hans-Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
I did not like the bed. My back was acking after sleeping there. I liked the breakfast but I missed some fresh fruits in the morning.
Overnattede 2 nætter i april 2024
Svar fra Marlen den 14. apr. 2024
Your comments are valuable to us and we are delighted that you enjoyed your stay with us. We are sorry to see that you had problems with our beds, customers really like our mattresses.

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was friendly , room was clean , nice location, the parking was offsite but very close and low rate.
Overnattede 1 nat i marts 2024
Svar fra Marlen den 27. mar. 2024
Your comments are valuable to us and we are delighted that you enjoyed your stay with us. We look forward to welcoming you next time!

10/10 Fremragende

Lauren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
As a family of 4 traveling, we found the room perfect to accommodate all of us. The staff member who checked us in and out was lovely - friendly and helpful. We did not include breakfast with our stay, but changed our minds the next morning and she was incredibly kind and pleasant about accommodating our last minute change. The location of the hotel was perfect - overlooking the lake and with many dining options nearby as well as transportation stops close by. The walk to/from the train station was super quick as well. We had a very nice stay and would definitely return!
Overnattede 1 nat i marts 2024
Svar fra Marlen den 14. mar. 2024
Your comments are valuable to us and we are delighted that you enjoyed your stay with us. We look forward to welcoming you next time!

10/10 Fremragende

Trushar

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very reasonable price and friendly and helpful staff. Great little patio overlooking the lake and mountains. Highly recommended.
Overnattede 5 nætter i februar 2024
Svar fra Marlen den 28. feb. 2024
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us.

10/10 Fremragende

ying jie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Marlen den 16. feb. 2024
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us.

8/10 Udmærket

Frank, North Wales

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient location - easy walk from the train station. Lots of shops and restaurants, just know that on Sundays many of the shops and restaurants are closed. The walk along Lake Geneva is beautiful. Easy to get to The Queen Museum (not that big, but interesting) and Freddie Mercury's statue.
Overnattede 1 nat i januar 2024
Svar fra Marlen den 12. feb. 2024
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us.

10/10 Fremragende

Vinicius

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sensacional
Vista maravilhosa para o lago e as montanhas!! Ótimo espaço super bem localizado! Fornece o passe de transporte público que pode ser usado em toda a área! Café da manhã ótimo!
Overnattede 6 nætter i december 2023
Svar fra Marlen den 9. jan. 2024
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us. We look forward to welcoming you again!

8/10 Udmærket

STEVEN

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Montreux budget stay.
Rooms are sizable, plsinly furnished, but have all the facilities you need. We had a nice outdoor bslcony with seats and table, and view of the lake, and mountains beyond. The TV had all the British main channels. Rather good breakfast for the price, though no hot food (apart from porridge). Overall, a very pleasant place to stay.
Overnattede 1 nat i januar 2024
Svar fra Marlen den 9. jan. 2024
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us. We look forward to welcoming you again!

10/10 Fremragende

Yiran

Overnattede 1 nat i december 2023
Svar fra Marlen den 29. dec. 2023
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us. We look forward to welcoming you again!

8/10 Udmærket

Marisol

Overnattede 1 nat i december 2023
Svar fra Marlen den 22. dec. 2023
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us. We look forward to welcoming you again!

10/10 Fremragende

Cristiano

Overnattede 1 nat i december 2023
Svar fra Marlen den 22. dec. 2023
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us. We look forward to welcoming you again!

8/10 Udmærket

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr zentrale Lage. Gute Preis / Leistung.
Overnattede 1 nat i november 2023
Svar fra Marlen den 30. nov. 2023
Your feedback is invaluable to us, and we're delighted that you enjoyed your stay with us. Looking forward to welcoming you again!

10/10 Fremragende

Janine

Overnattede 1 nat i september 2023
Svar fra Marlen den 28. okt. 2023
Your feedback is valuable to us, and we are delighted that you enjoyed your stay with us.

6/10 Okay

jim

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Front Desk Needs Help
Check-in system on-line cumbersome and ultimately non-functional. Had to completely redo at hotel even though completed prior. Breakfast denied day two though paid for (ultimately refunded). Late checkout awarded at front desk but keys not updated so locked out of room. Hotel safe and comfortable but front desk service inadequate.
Overnattede 2 nætter i oktober 2023
Svar fra Marlen den 18. okt. 2023
We apologize for noting that our hotel did not meet your expectations. Indeed, what customers may not necessarily realize is that during group reservations, each individual must provide their complete and signed ID information. By law, we are not allowed to sign on behalf of a third party. Therefore, we had to finalize your check-in process upon your arrival, which is not a problem for us.We understand that the new system can be very efficient, but it may not be suitable for everyone.

6/10 Okay

Jean-Pierre

Rejste med partner
Synes godt om: Rengøring, service og personale
Hôtel vieillot, rembardes de balcon toutes rouillées. Très bruyant donc pas assez insonorisé.
Overnattede 1 nat i oktober 2023
Svar fra MArlen den 9. okt. 2023
We regret to note that our hotel dating back to 1860 did not meet your expectations. We are in a building from 1860 that is protected. Unfortunately, all exterior work and some interior work require permits and take a significant amount of time.

2/10 Forfærdeligt

TZU-CHIEH

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Not suggested
Overall, I won't suggest this hotel. The mirror fell on the ground when we were in the room. The restroom door couldn't be closed properly and wouldn't be able to lock the door. Housekeeping only placed the duvet covers and there were no duvet inside.
Overnattede 2 nætter i september 2023
Svar fra Marlen den 5. okt. 2023
We thank you for your return and we are sincerely sorry that our hotel did not suit you. Indeed, during hot weather, we store the duvets in the wardrobe and only use the sheets on the bed to ensure that you don't get too hot.

10/10 Fremragende

Thomas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Marlen den 29. sep. 2023
Your feedback is valuable to us, and we are delighted that you enjoyed your stay with us.

8/10 Udmærket

Jean-Philippe, Aix en Provence

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel ideally situated with a very nice team
Overnattede 1 nat i september 2023
Svar fra Marlen den 21. sep. 2023
Your feedback is valuable to us, and we are delighted that you enjoyed your stay with us.

4/10 Dårligt

Mona

Overnattede 5 nætter i september 2023
Svar fra Marlen den 22. sep. 2023
We apologize for not fully meeting your expectations. We highly value customer satisfaction, and we appreciate your feedback as it helps us improve our service.

10/10 Fremragende

Jason M.

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location. Price point is spot on for the product. Everything is walking distance.
Overnattede 1 nat i september 2023
Svar fra Marlen den 18. sep. 2023
Thank you for your feedback, and we were very pleased to have hosted you.

2/10 Forfærdeligt

Hing Pong

Overnattede 1 nat i august 2023
Svar fra Marlen den 27. aug. 2023
We thank you for your return and we are sorry that our small hotel did not correspond to your desires.

10/10 Fremragende

marquita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place with amazing views.
Our room had a wonderful view of the lake. The hotel was older but had a portable AC unit that worked well. The staff was friendly and helpful. Exceeded my expectations.
View from the room.
Overnattede 1 nat i august 2023
Svar fra Marlen den 25. aug. 2023
We thank you for your feedback and we were really happy to have received you.

2/10 Forfærdeligt

Jarmin

Overnattede 1 nat i august 2023
Svar fra Marlen den 13. sep. 2023
We thank you for your return and we are sincerely sorry that our hotel did not suit you.

6/10 Okay

Raquel

Overnattede 1 nat i august 2023
Svar fra Marlen den 12. aug. 2023
We thank you for your feedback and we were really happy to have received you.

8/10 Udmærket

Heidi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Great location
We picked this hotel because of the location across the street from the waterfront. It’s an older hotel with a very small and Un inviting lobby and small elevator. Room was clean and very basic. No frills hotel in a good location and friendly staff.
Overnattede 1 nat i juli 2023
Svar fra Marlen den 2. aug. 2023
We thank you for your feedback and we were really happy to have received you, we hope to see you again soon!

4/10 Dårligt

Yevgani

Overnattede 3 nætter i juli 2023
Svar fra Marlen den 22. aug. 2023
We thank you for your return and we are sorry that our hotel did not suit you.

8/10 Udmærket

Philipp

Rejste med familie
Synes godt om: Rengøring
Grosses Zimmer für Familie mit zwei Kindern. Fahrräder konnten in einem Raum eingeschlossen werden. Einkaufsmöglichkeiten zu Fuss gut erreichbar, Nahe am See.
Overnattede 1 nat i juli 2023
Svar fra Marlen den 7. aug. 2023
We thank you for your feedback and we were really happy to have received you, we hope to see you again soon!

10/10 Fremragende

Geoff

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, easy walk or public transport close by.
Overnattede 2 nætter i juni 2023
Svar fra Marlen den 26. jul. 2023
We thank you for your feedback and we were really happy to have received you,

6/10 Okay

Deborah

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
The air conditioner didn’t work. The lady at the front desk got us another one and it was the same. Most of the time the room was in the 90s and it was more comfortable sitting outside along the lake!
Overnattede 2 nætter i juli 2023
Svar fra Marlen den 24. jul. 2023
We thank you for your feedback and we were really happy to have received you,

8/10 Udmærket

Po Wing

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Marlen den 19. jul. 2023
We thank you for your feedback and we were really happy to have received you, we hope to see you again soon!

6/10 Okay

John Aron

Synes godt om: Rengøring, service og personale
Hotel was okay, however I felt it was very overpriced for what it is. My room was labeled as a “lake view room”, and whilst the room window faces the lake, there are large trees directly in front of the hotel that obscure the lake view. I saw a couple of blue streaks among the trees but it was mostly a tree view. I would definitely not call this a lake view room. Surrounding area is very noisy and could hear a lot of outside noise coming into the room. The Air conditioning worked well which was good. Room would be better if it had a fridge to keep drinks cold.
Overnattede 4 nætter i juni 2023
Svar fra Marlen den 4. jul. 2023
Thank you for your stay in our establishment. We appreciate your comments. Even if we are in front of the lake, yes there is the top of the trees in the summer but we are in the city center.

6/10 Okay

KATSUJI

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
バルコニーからレマン湖を観れる最高のロケーションでした。
Svar fra Marlen den 26. jun. 2023
We thank you for your feedback and we were really happy to have received you, we hope to see you again soon!

8/10 Udmærket

Veronica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Marlen den 24. jun. 2023
We thank you for your feedback and we were really happy to have received you,

6/10 Okay

Dana

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Receptionists made no attempt to greet us warmly and generally speaking they seemed unhappy. Excellent location. The hotel is old and out of date.
Overnattede 1 nat i juni 2023
Svar fra Marlen den 7. jul. 2023
Thank you for your stay in our establishment. We are sorry to hear that you had issues with the staff.

2/10 Forfærdeligt

Sheryl

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
This was one of the worst hotels Ive ever stayed in. Rude staff, when there was actually anyone there. No air conditioning. They supposedly had just not installed them for the summer. It was unbearably hot. We had a "courtyard " view but it was of the ugly roof of a building below. I advise to choose another hotel. Very low quality room.
Overnattede 2 nætter i juni 2023
Svar fra Marlen den 20. jun. 2023
We thank you for your return but we must intervene on 2 points. You have actually booked a courtyard view and not a lake view. Being full that day, we were unable to change your room to a lake view (the photos are very explicit, however). Concerning the PORTABLE air conditioners, for your safety each year, they must undergo a control, the big heat having arrived faster than expected they were not yet installed in all the rooms during your visit, following your request we sent 2 times the technician that you refused, from then on he was installed at 8 p.m. during your dinner.

8/10 Udmærket

Karin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was a bit hot since they were waiting for a/c units to be installed. Pillows were very flat but I’ve found that all over Switzerland. Amazing location!
Overnattede 2 nætter i juni 2023
Svar fra Marlen den 15. jun. 2023
We thank you for your feedback and we were really happy to have received you,

8/10 Udmærket

CAROL

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Wonderful lake view from high room; lots of confusion at check-in; understaffed…
Overnattede 1 nat i juni 2023
Svar fra Marlen den 14. jun. 2023
We thank you for your feedback and we were really happy to have received you,

10/10 Fremragende

Kevin

Overnattede 3 nætter i juni 2023
Svar fra Marlen den 4. jul. 2023
Thank you for your stay in our establishment. We appreciate your comments.

8/10 Udmærket

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just what we needed. Great hotel. They do need soft closures on the doors to stop guests banging the doors in the night.
Overnattede 1 nat i april 2023
Svar fra Marlen den 7. jun. 2023
Thank you for your stay in our establishment. We appreciate your feedback

10/10 Fremragende

Ali

Overnattede 1 nat i maj 2023
Svar fra Marlen den 7. jun. 2023
Thank you for your stay in our establishment. We appreciate your feedback

6/10 Okay

ALBERT

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Do Not Stay Here
Hotel overlooks Lake Geneva. That is the only good thing. Old and not well maintained. Outside surfaces need painting and repairing badly. No facial tissues in room. Toilet seat/lid does not stay up because of misalignment. Not enough electrical outlets.
Overnattede 1 nat i maj 2023
Svar fra Marlen den 26. maj 2023
We thank you for your feedback and indeed we are in an old building to protect. We are sorry if this bothers you.

10/10 Fremragende

Richard

Overnattede 1 nat i maj 2023
Svar fra Marlen den 17. maj 2023
Nous vous remercions de votre retour et nous avons été très heureux de vous rencontrer.

10/10 Fremragende

Sheryl

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Marlen den 16. maj 2023
We thank you for your return and are happy to have received you.

10/10 Fremragende

Diana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Place
This place is in a great location with beautiful views. The staff did an amazing job checking us in quickly. The hotel is definitely older but they have done a pretty good job renovating and making it cute and quaint. It was the most comfortable bed of our entire trip.
Overnattede 1 nat i maj 2023
Svar fra Marlen den 10. maj 2023
We thank you for your feedback and are very happy to have received you. Maybe next time?

8/10 Udmærket

Philip

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value for money. Very friendly and helpful staff. Room was good size and comfortable. Private bathroom was quite small but useable. Floor in bedroom was quite dusty, but otherwise all important areas (bed, bathroom etc) were clean. We stayed one night. Hotel allowed us to do a late check-in (about 23:00), by doing most of the process online in advance and getting a code for the front door, which we appreciated. We didn't take the breakfast option so can't comment on that. Switzerland is expensive, so we were on a budget. Reviews said hotel was older style, which we were fine with, but we weren't quite sure what we would find. Happy to say it suited us fine. Ask the staff for the free tourist pass which gives free travel on buses and the funicular railway to Rochers de Naye (though only as far as Haut-de-Caux - you have to pay to go all the way to Rochers).
Overnattede 1 nat i april 2023
Svar fra Marlen den 8. maj 2023
We thank you for your return and we were really happy to have received you, we hope to see you again soon!

10/10 Fremragende

Wilhelmus

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Fantastisch personeel en prima service! Voor herhaling vatbaar.
Overnattede 3 nætter i april 2023
Svar fra Marlen den 3. maj 2023
We thank you for your return and we were happy to receive you.

4/10 Dårligt

Marco

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
buena ubicación, después todo mal
El hotel esta muy bien ubicado, la habitación tenia un olor espantoso, no tiene servicios, ni siquiera un restaurante para pedir agua. El servicio de la recepcionista fue un espanto, llegamos tarde, con lluvia y nos atendieron con ironía y sin tolerancia.
Overnattede 1 nat i april 2023
Svar fra Marlen den 2. maj 2023
We thank you for your return and we are sincerely sorry that our hotel did not suit you