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Anmeldelser af Best Western Plus Montreal Downtown-Hotel Europa

3.5 out of 5
Best Western Plus Montreal Downtown-Hotel Europa
1240 Drummond Street, Montreal, QC

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 866 af i alt 2008 anmeldelser" "
Bedømmelse på 8 − Udmærket. 660 af i alt 2008 anmeldelser" "
Bedømmelse på 6 − Okay. 292 af i alt 2008 anmeldelser" "
Bedømmelse på 4 − Dårligt. 115 af i alt 2008 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 75 af i alt 2008 anmeldelser" "

8,4/10

Rengøring

8,8/10

Service og personale

7,8/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Marie

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room ok, but water faucet in bathroom didn't work (we asked them to fix it). We had booked for 2 adults and 2 kids, but no linens and and blankets for sofabed, i.e. guest 3 and 4. After first night, we went out sightseeing, but when we came back, the keycards didn't work. same thing happened next day after breakfast. To top it up, housekeeping forgot to refill coffee. Sorry, but this is all things you'd expect to be in order and included in the price, not like this.
Overnattede 2 nætter i marts 2024
Svar fra Terrance den 6. apr. 2024
Good day,Thank you for providing us with your feedback. We apologize for the negative experience you encountered at our property. We will definitely let our housekeeping department know regarding the missing linens and items. Again, we are terribly sorry for the inconveniences.

10/10 Fremragende

Charlotte

Overnattede 3 nætter i juni 2023
Svar fra Best Western den 29. jun. 2023
Charlotte,Thanks

8/10 Udmærket

Kenneth

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Smaller, quieter downtown hotel without the crowd.
Overnattede 1 nat i maj 2024

8/10 Udmærket

George

Rejste med familie
Synes godt om: Rengøring, service og personale
The best thing about this hotel is its location. It is close to everything Montreal has to offer, including shopping, dining, and entertainment. Also, having Chez Cora right on site is an added bonus, with its delicious array of breakfast and lunch choices. The room was relatively comfortable, although the torn laminate flooring was a little off-putting. While the building seemed generally to be clean, our room could benefit from a deep clean, particularly the floor. The beds were comfortable and the towels were plentiful and fluffy.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Gordon, Kanata

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We attended an event at the Bell Centre. It was just a 5 minute walk to get there, very convenient. Hotel room was clean. There's no parking at the hotel but found a reasonably priced indoor garage on Stanley Street near Rene Levesque Boul.
Overnattede 1 nat i maj 2024
Svar fra Best Western den 25. maj 2024
Gordon,Thanks for tsking the time in giving us your feedback and we are to see you enjoyed your stay.CarloGeneral Manager

8/10 Udmærket

NATHALIE

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
Très bien situé
Overnattede 1 nat i maj 2024
Svar fra Best Western den 25. maj 2024
Nathalie,Merci pour votre commentaire.CarloDirecteur General

8/10 Udmærket

Laurent

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bien et abordable
Overnattede 2 nætter i maj 2024
Svar fra Best Western den 25. maj 2024
Laurent,Merci pour votre commentaire.CarloDirecteur General

8/10 Udmærket

Fred

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Air conditioner was noisy and early morning was a lot of noise outside from construction
Overnattede 2 nætter i maj 2024
Svar fra Best Western den 24. maj 2024
Fred,Thanks for giving us your feedback and we are sorry for the outside noise, but totally out of our control.CarloGeneral Manager

8/10 Udmærket

Cherry

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i maj 2024
Svar fra Best Western den 25. maj 2024
Cherry,Thanks for the score.CarloGeneral Manager

8/10 Udmærket

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stay here every time I visit Montreal
Overnattede 1 nat i maj 2024
Svar fra Best Western den 24. maj 2024
James,Thanks for the feedback and score.CarloGeneral Manager

6/10 Okay

Maurice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property is quite in the middle of the city. However the room is so small for the price paid. I would have looked elsewhere had I stayed more than one night
Overnattede 1 nat i maj 2024
Svar fra Terrance den 23. maj 2024
Good day,Thank you for taking the time to submit your feedback. We highly suggest you try rooms with 2 queen beds the next time you visit. They are definitely more spacious than the single queen rooms. Take care!

6/10 Okay

Alyscia

Synes godt om: Service og personale
Overnattede 3 nætter i maj 2024
Svar fra Best Western den 24. maj 2024
Alyscia,Thanks for the score.CarloGeneral Manager

10/10 Fremragende

Audra

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Best Western den 24. maj 2024
Audra,Thanks for the score.

4/10 Dårligt

Stanislav

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central place with plenty of dining restaurant around.
Overnattede 1 nat i maj 2024
Svar fra Terrance W den 22. maj 2024
Good day,Thank you for leaving your review!

8/10 Udmærket

BRYAN ANDRADE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo Ok
Overnattede 6 nætter i marts 2024
Svar fra Best Western den 20. maj 2024
Bryan Andrade,Thanks for the feedbackCarloGeneral Manager

10/10 Fremragende

Geoffrey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location for all tourist, shopping eating.
Overnattede 7 nætter i maj 2024
Svar fra Best Western den 20. maj 2024
Geoffrey,Thanks for giving us your feedback.Carlo General Manager

6/10 Okay

keven

Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Les chambre sont du pour des rénovations pis les douche moisissure sur les rebord
Overnattede 1 nat i maj 2024
Svar fra Best Western den 20. maj 2024
Keven,Merci pour votre commentaire et nous sommes entrain de planifier des renovation.MerciCarloDirecteur General

8/10 Udmærket

Syed Muhamamd Taqi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great
Overnattede 3 nætter i maj 2024
Svar fra Best Western den 20. maj 2024
Syed Muhamamd,Thanks for the score and we are you enjoyed your stay.CarloGeneral Manager

10/10 Fremragende

Elizabeth

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The customer service was a amazing. The location was perfectly near the shopping district and the restaurant. Will go again.
Overnattede 6 nætter i maj 2024
Svar fra Best Western den 20. maj 2024
Elizabeth,Thanks for taking the time to give us your feedback. We are glad you enjoyed your stay.CarloGeneral Manager

10/10 Fremragende

Shira

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location. Fair prices.
Overnattede 1 nat i maj 2024
Svar fra Best Western den 20. maj 2024
Shira,Thanks for feedback and score.CarloGeneral Manager

10/10 Fremragende

Guy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is a very convenient location. The rooms are dated and some are very small. Overall, a good hotel to stay.
Overnattede 2 nætter i maj 2024
Svar fra Best Western den 16. maj 2024
Guy,Thanks for the feedback.CarloGeneral Manger

10/10 Fremragende

Manon

Synes godt om: Faciliteter
Tres bon service client et tres professionnel...
Overnattede 1 nat i maj 2024
Svar fra Best Western den 16. maj 2024
Manon,Merci pour votre commentaire.CarloDirecteur General

6/10 Okay

Nina

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Best Western den 16. maj 2024
Nina,thanks for taking the time in giving us a score.CarloGeneral Manager

10/10 Fremragende

Joseph

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good for busy business travellers
Overnattede 1 nat i maj 2024
Svar fra Best Western den 15. maj 2024
Joseph,Thanks for the feedback and we are glad you enjoyed your stay.CarloGeneral Manager

8/10 Udmærket

Hoang

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Best Western den 15. maj 2024
Hoang,Thanks for taking the time in scoring us.CarloGeneral Manager

10/10 Fremragende

Roberto

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect hotel
Overnattede 1 nat i maj 2024
Svar fra Best Western den 13. maj 2024
Roberto,Thanks for the score.CarloGeneral Manager

10/10 Fremragende

Ioana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great! Asked for a quiet room away from other guests and got exactly that!
Overnattede 1 nat i maj 2024
Svar fra Best Western den 13. maj 2024
Ioana,Thanks for the review and score.CarloGeneral Manager

10/10 Fremragende

Lisanne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hostess checking me in was great and very helpful!
Overnattede 1 nat i maj 2024
Svar fra Best Western den 13. maj 2024
Lisanne,Thanks for the comment and score.CarloGeneral Manager

10/10 Fremragende

Neeka

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was incredibly kind, going above and beyond - thank you!!!
Overnattede 1 nat i maj 2024
Svar fra Best Western den 10. maj 2024
Neeka,Thanks for the feedback and score.CarloGeneral Manager

8/10 Udmærket

Valerie

Chambre très petite
Overnattede 1 nat i maj 2024
Svar fra Best Western den 9. maj 2024
Valerie,Merci pour votre commentare.

8/10 Udmærket

Regina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in, restaurants are great. Only thing is, we had no hot water for a shower. Just took a super quick shower. Really walkable to many restaurants.
Overnattede 1 nat i maj 2024
Svar fra Best Western den 9. maj 2024
Regina,Thanks for taking the time in giving us your feedback.CarloGeneral Manager

8/10 Udmærket

Aleena

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Good and comfortable stay. We got the basic double bed room, everything was great. The room is quite small but it was fine for what we needed. For some reason Netflix can’t be chromecasted to the TV. There’s also no pool on the premise. They have a luggage room and were able to check us in at 3 without any questions when we arrived!
Overnattede 3 nætter i maj 2024
Svar fra Best Western den 8. maj 2024
Aleena,Thanks for the feedback.CarloGeneral Manager

6/10 Okay

Marie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Best Western den 9. maj 2024
Marie,Merci

4/10 Dårligt

Andrew

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Lobby area was nice looked updated. Then I went to the second floor where my room was at... The carpets were gross, First noises were two people wrestling in their room. Walls felt thin. Construction on the roads near by and the floor I stayed on which seemed to continue early on.
Overnattede 1 nat i maj 2024
Svar fra Best Western den 8. maj 2024
Andrew,We thank for the review and we are sorry that we were not able to make your stay a more pleasant one.CarloGeneral Manager

2/10 Forfærdeligt

SHAKIL

Overnattede 1 nat i maj 2024

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Best Western den 7. maj 2024
Catherine,Thanks for the score.CarloGeneral Manager

6/10 Okay

Nicholas

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Best Western den 7. maj 2024
Nicholas,Thanks for score.

10/10 Fremragende

Sean

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful gem in a great location.
Overnattede 9 nætter i april 2024
Svar fra Best Western den 6. maj 2024
Sean,Thanks for the feedback and score.CarloGeneral Manager

6/10 Okay

Glenn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Best Western den 7. maj 2024
Glenn,Thanks for scoring us.

10/10 Fremragende

Danielle

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
location was very convenient for everything
Overnattede 3 nætter i april 2024
Svar fra Best Western den 5. maj 2024
Danielle,Thanks for taking the time in giving us your feedback.CarloGeneral Manager

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was clean and nice, staff courteous.
Overnattede 1 nat i maj 2024
Svar fra Best Western den 6. maj 2024
Catherine,Thanks for the review and score.CarloGeneral Manager

8/10 Udmærket

Walter

Overnattede 3 nætter i april 2024
Svar fra Best Western den 25. maj 2024
Walter,Thanks for the score.CarloGeneral Manager

2/10 Forfærdeligt

Ehsan

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The parking provided by the hotel was so inconvenient and expensive. There was no water in the fridge and not available in the front counter the only option was to buy from a vending machine! The price was not ok compared with the service provided!
Overnattede 1 nat i april 2024
Svar fra Best Western den 4. maj 2024
Ehsan,Sorry that you found certain things not to your liking

10/10 Fremragende

RONAN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Proximité centre
Overnattede 3 nætter i april 2024
Svar fra Best Western den 4. maj 2024
Ronan,Merci pour votre commentairer.CarloDirecteur General

10/10 Fremragende

Roberto

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i maj 2024
Svar fra Best Western den 13. maj 2024
Roberto,Thanks for the nice.CarloGeneral Manager

10/10 Fremragende

Heather

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Great location.
Overnattede 3 nætter i april 2024
Svar fra Best Western den 5. maj 2024
Heather,Thanks for the feedback and score.CarloGeneral Manager

10/10 Fremragende

nicholas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had an excellent stay! Would recommend to anyone
Overnattede 3 nætter i april 2024
Svar fra Best Western den 2. maj 2024
Nicholas,Thanks for the score.CarloGeneral Manager

10/10 Fremragende

Melika

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
in the Heart of downtown. Situated in a great location, it's close to all the historical and modern attractions downtown. The room was good - it was spacious, very clean, and had a warm bathroom. What impressed me most was the ability to adjust the room temperature to my liking, even higher than 24 degrees Celsius, most modern places restrict this, making it uncomfortable for cold nights. While the building may show its age compared to others in the area, the upkeep was superb, and it didn't detract from the overall experience. One of the highlights for me was the delightful scent of the shampoo and toiletries provided. The staff were wonderful - friendly, polite, and incredibly helpful. Bed was comfortable and clean. Overall, my stay was a good experience . From the convenient location to the clean and comfortable room, and helpful staff, I would highly recommend this hotel.
Overnattede 2 nætter i april 2024
Svar fra Best Western den 2. maj 2024
Melika,Thanks for taking the time in giving us your feedback, we are glad to see you enjoyed the stay.CarloGeneral Manager

2/10 Forfærdeligt

krista

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was the worst experience. The staff could not figure out the payment system. The noise level was so excruciatingly loud you could barely sleep. The furniture had burn marks on them. I will never come back to this hotel. So upset about wasting my money.
Overnattede 1 nat i april 2024
Svar fra Best Western den 1. maj 2024
krista,We are sorry to hear that duiring your stay all of this occured.It is also the first time we hear that our furniture had burn marks when we are a non smoking hotel as all the other hotels in Montreal.This being said we are sorry to see that you did not enjoy your stay.

8/10 Udmærket

AGHILES

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Propre, bon rapport qualité prix
Overnattede 1 nat i april 2024
Svar fra Best Western den 1. maj 2024
AghilesMerci pour le score.CarloDirecteur General