Udendørsområde

Anmeldelser af Stoney Creek Hotel Quad Cities - Moline

2.5 out of 5

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 562 af i alt 1010 anmeldelser" "
Bedømmelse på 8 − Udmærket. 203 af i alt 1010 anmeldelser" "
Bedømmelse på 6 − Okay. 97 af i alt 1010 anmeldelser" "
Bedømmelse på 4 − Dårligt. 78 af i alt 1010 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 70 af i alt 1010 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Wendy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool was super busy but not hotel fault. Cozy hotel
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Tristan, Topeka

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall really good. Good breakfast. Reasonable price. Not sure if there are quiet hours but there were kids running rampant until about midnight. Not sure you can knock the hotel for terrible guests. But overall nice and good location.
Overnattede 1 nat i maj 2024

6/10 Okay

Karen

Synes godt om: Rengøring
The stay was average
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Andre T

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Kids running through the halls and the parents didn't attempt to stop them.
Overnattede 2 nætter i maj 2024

6/10 Okay

Michele

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great looking hotel but poorly managed. Beautiful place that is going to be gross if someone doesn't start maintaining it. The jacuzzi water was lukewarm, it had a weird smell, and it had sand in the water. I've stayed there twice and both times, it's over booked and there's kids running around everywhere. Breakfast was out of everything and when I asked for bread, the employee was rude and said she's trying and she'll get to it when she can. Not prepared at all. When we checked in, the employee was rude and complained how about how much he hated expedia because of the VIP program. The bartender was also rude and uninterested in serving us. He was too busy chatting with the people at the bar. He seemed annoyed to help us. The chairs in the commons areas are hard and the cushion is gone so very uncomfortable. The water had fake lemons in it so that was weird, too.
Overnattede 1 nat i maj 2024
Svar fra Abby den 24. maj 2024
Thank you for taking the time to outline your concerns, Michele. The comfort and satisfaction of our guests is our number one priority, and we assure that we will look into these issues to resolve them promptly. We hope to welcome you back again soon and exceed your expectations!

10/10 Fremragende

Cheyenne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Abby den 24. maj 2024
Thank you for taking the time to leave us a glowing review, Cheyenne! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back again soon.

6/10 Okay

Dean

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Abby den 24. maj 2024
We are sorry to hear that your experience fell short, Dean. We hope to welcome you back again and exceed your expectations!

10/10 Fremragende

Beth

Rejste med familie
Synes godt om: Faciliteter
Helpfullness of the staff, excellent service at checkin
Overnattede 1 nat i maj 2024
Svar fra Abby den 21. maj 2024
We're thrilled to hear that our staff was helpful and provided excellent service during your check-in. Thank you for acknowledging their efforts!

10/10 Fremragende

Robin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful facilities. Location is convenient and within walking distance of the river, restaurants and attractions. Reserved a king bed and got 2 doubles, but was comfortable and worked for us. 3 people called off work that morning so no hot breakfast options, staff was trying his best to accommodate everyone.
Overnattede 1 nat i maj 2024
Svar fra Abby den 21. maj 2024
Thank you for sharing your experience! We're glad you found our facilities beautiful and enjoyed our convenient location. Apologies for the mix-up with your room, but we're pleased to hear it still worked out for you. We appreciate your understanding regarding the breakfast situation and the efforts of our staff to make the best of it.

10/10 Fremragende

Joyce

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Abby den 23. maj 2024
Thank you for taking the time to leave us a glowing rating, Joyce! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

4/10 Dårligt

James

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
Close to the Mark.
Overnattede 1 nat i maj 2024
Svar fra Abby den 21. maj 2024
Thank you for your feedback. We'll strive to improve and meet your expectations next time.

10/10 Fremragende

Stefani

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For the price 5 stars!
Overnattede 1 nat i maj 2024
Svar fra Abby den 19. maj 2024
Thank you for taking the time to leave us a glowing review, Stefani! We are happy to hear your enjoyed your stay and look forward to welcoming you back again soon.

10/10 Fremragende

Reginaldo

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Definitely recommend
Overnattede 1 nat i maj 2024
Svar fra Abby den 19. maj 2024
Thank you for taking the time to leave us a glowing review, Reginaldo! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

8/10 Udmærket

Kristen

Rejste med partner
Synes godt om: Rengøring, service og personale
It was a nice area, convenient to get to places and nice property. Thermostat in room didn’t work.
Overnattede 1 nat i maj 2024
Svar fra Abby den 17. maj 2024
Thank you for taking the time to leave us a review and share your concerns with the thermostat. We hope to welcome you back again soon and exceed your expectations!

10/10 Fremragende

Ryan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, wonderful staff
Overnattede 1 nat i marts 2024
Svar fra Abby den 17. maj 2024
Thank you for your wonderful review, Ryan! We are happy to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 Fremragende

Mary L

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a busy hotel the night we stayed but our room on the 4th floor was clean, quiet & comfortable. The location was great, right on the riverwalk, near the convention center & amongst a number of large hotels. After a full day of driving, we enjoyed a stroll, a drink & dinner nearby. The hotel also provides breakfast that is better than most. Lovely. I would gladly stay here again.
Overnattede 1 nat i maj 2024
Svar fra Abby den 16. maj 2024
Thank you for sharing your great experience, Mary! We are so glad you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pet friendly, security.
Overnattede 1 nat i maj 2024
Svar fra Abby den 15. maj 2024
Thank you for taking the time to leave us a glowing rating, Pamela! We are excited to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 Fremragende

Jean

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice property, in a great location and it was clean, with a great staff!
Overnattede 1 nat i maj 2024
Svar fra Abby den 13. maj 2024
Thank you for your glowing review, Jean! We are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.

10/10 Fremragende

Carol

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Have stayed at this property many times & always have a great experience here. Excellent place to stay!!
Overnattede 1 nat i maj 2024
Svar fra Abby den 11. maj 2024
Thank you for your glowing review, Carol! We appreciate your time and hope to welcome you back again soon.

8/10 Udmærket

Jessica

Overnattede 2 nætter i april 2024
Svar fra Abby den 11. maj 2024
Thank you for your glowing review, Jessica! We hope to welcome you back again soon.

10/10 Fremragende

Amanda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and comfortable
Overnattede 1 nat i maj 2024
Svar fra Abby den 6. maj 2024
Thank you for your review, Amanda! We are so happy to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 Fremragende

Rebecca

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
None
Overnattede 1 nat i maj 2024
Svar fra Abby den 6. maj 2024
Thank you for taking the time to leave us a great rating, Rebecca! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back again soon.

8/10 Udmærket

Carla

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Attractive hotel; toilets and vanity too low.
Overnattede 1 nat i maj 2024
Svar fra Abby den 5. maj 2024
Thank you for taking the time to provide us your feedback, Carla. We hope to welcome you back again soon and exceed your expectations.

10/10 Fremragende

Leisa

Rejste med familie
We loved this hotel!
Overnattede 2 nætter i maj 2024
Svar fra Abby den 4. maj 2024
Thank you for taking the time to leave us a great review, Leisa! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon

6/10 Okay

Amy

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Abby den 5. maj 2024
We are sorry to hear about your poor experience, Amy. Please do not hesitate to reach out to a member of our staff to further discuss your stay. We hope you decide to give us another chance in the future!

4/10 Dårligt

Kurt

Rejste med familie og småbørn
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The pool area was filthy
Overnattede 1 nat i april 2024
Svar fra Abby den 3. maj 2024
We are very sorry for your poor experience, Kurt, and will promptly tend to the issues you shared in your review. We hope to welcome you back again soon and exceed your expectations!

10/10 Fremragende

jonathan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was good
Overnattede 1 nat i april 2024
Svar fra Abby den 1. maj 2024
Thank you for taking the time to leave us a perfect rating, Jonathan. We are so happy you enjoyed your stay and look forward to welcoming you back again soon!

8/10 Udmærket

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked the overall rustic atmosphere. Room was very nice size. Staff was friendly and helpful. We had a nice stay considering that the hotel was fully booked.
Overnattede 2 nætter i april 2024
Svar fra Abby den 29. apr. 2024
Thank you for taking the time to share your feedback, Michael! We are happy to hear that you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Fremragende

Otis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was cool!!
Overnattede 2 nætter i april 2024
Svar fra Abby den 25. apr. 2024
We're absolutely thrilled to hear that you had such a fantastic experience with us. It's always wonderful to know that our efforts to provide top-notch service are appreciated by our guests. Your feedback means the world to us, and we can't wait to have the pleasure of welcoming you back for another amazing stay!

2/10 Forfærdeligt

Tracy

Rejste med familie og småbørn
Synes ikke om: Rengøring
I couldn’t check into the hotel until after 3 o’clock and then check out was by 11 so I didn’t get 24 hours in this hotel that I paid $250 a night for I was right outside the pool with children and had a bunch of grown men waving at my daughters through the windows and then The noise in the room was absolutely ridiculous. We were outside the pool so everybody was there till midnight and then after that, they were running around the halls throwing balls on the walls smoke alarm went off at 11:30.so now everybody in my room is awake then you could hear someone vacuuming at 3 AM. This was the most horrible experience I’ve ever had in a hotel in my life for $250. I think I need a refund.
Overnattede 1 nat i april 2024
Svar fra Abby den 25. apr. 2024
I'm truly sorry to hear about your disappointing experience at our hotel. It's disheartening to learn that your stay did not meet your expectations, especially regarding noise disturbances and inappropriate behavior near the pool area.We take guest feedback very seriously, and I assure you that your concerns will be addressed with our management team immediately. Your comfort and satisfaction are our top priorities, and we deeply regret any inconvenience caused during your stay.Please accept our sincerest apologies, and we would like to extend an invitation to reach out to our customer service team directly to discuss your concerns further and explore possible solutions, including a refund for the inconvenience you experienced. Your feedback is invaluable to us as we strive to improve our services and ensure that all our guests have a pleasant stay.Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

6/10 Okay

Carolyn, Moline

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
They were really busy, which is a good thing. Unfortunately, that meant when my room was not necessarily up to their standards (damaged locks, fire alarm issues, etc), there were no other options. The staff was very friendly and helpful as much as they were able to be and discounted the room for the trouble. Lots of children making noise late into evening so it’s definitely a family-friendly hotel :-)
Overnattede 1 nat i april 2024
Svar fra Abby den 22. apr. 2024
Thank you for taking the time to share your feedback, Carolyn. We are terribly sorry for the issues you encountered during your stay and hope to welcome back again soon to exceed your expectations!

10/10 Fremragende

Alicia

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Abby den 11. maj 2024
Thank you for your glowing review, Alicia! We hope to welcome you back again soon.

2/10 Forfærdeligt

Brent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff failed to address an issue with some very loud guests and their extended friends who were either staying in other rooms or exciting and re-entering the room adjacent to ours on the 3rd floor constantly between 10pm and 3.50am. The 'Moose Room.'. These guests went outside at around 3am and had a very loud argument that I am certain other guests were woken up by.
Overnattede 1 nat i april 2024
Svar fra Abby den 22. apr. 2024
We are very sorry for your poor experience, Brent. We strive to present each guest with a comfortable, relaxing stay, and it is clear that we fell short in this case. As we continue making improvements to our hotel, we hope you will give us another chance to exceed your expectations.

10/10 Fremragende

Amy

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome!
Overnattede 1 nat i april 2024
Svar fra Abby den 22. apr. 2024
Thank you for taking the time to leave us a perfect rating, Amy! We hope to welcome you back again soon.

10/10 Fremragende

marilyn, Marion

Overnattede 1 nat i april 2024
Svar fra Abby den 11. maj 2024
Thank you for taking the time to leave us a great review, Marilyn! We hope to welcome you back again soon.

10/10 Fremragende

Dan

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was nice and clean. Staff were very friendly. Nice walk to Vibrant Arena.
Overnattede 1 nat i april 2024
Svar fra Abby den 17. apr. 2024
Thank you for taking the time to leave us a great review, Dan! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale
Great location for event at the arena. Would recommend.
Overnattede 1 nat i april 2024
Svar fra Abby den 17. apr. 2024
Thank you for taking the time to leave us a great review, James! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Fremragende

Trudy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We attended a concert at Vibrant arena, so we loved the proximity to that venue.
Overnattede 1 nat i april 2024
Svar fra Abby den 17. apr. 2024
Thank you for taking the time to leave us a review, Trudy! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Fremragende

Donna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location - easy walk to arena
Overnattede 2 nætter i april 2024
Svar fra Abby den 15. apr. 2024
Thank you for taking the time to leave us a great review, Donna! We are happy to hear that you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Fremragende

ERNIE

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastic place would love to stay again!
Overnattede 1 nat i april 2024
Svar fra Abby den 15. apr. 2024
Thank you for taking the time to leave us a great review, Ernie! We are so happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

8/10 Udmærket

Sulejman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Abby den 17. apr. 2024
Thank you for taking the time to leave us a rating, Sulejman. We are happy to hear you enjoyed your stay and hope to exceed your expectations during your next trip!

10/10 Fremragende

Alan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy and convenient check in. Rooms are spacious and clean.
Overnattede 1 nat i april 2024
Svar fra Abby den 15. apr. 2024
Thank you for taking the time to leave us a great review, Alan! We are so excited to hear you enjoyed your stay and look forward to welcoming you back again soon.

2/10 Forfærdeligt

Mary Ellen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Liked being close to venue!👍❤️
Overnattede 1 nat i april 2024
Svar fra Abby den 15. apr. 2024
We are so happy to hear that you enjoyed our close proximity to the venue, Mary. We hope to welcome you back again soon and exceed your expectations.

2/10 Forfærdeligt

Michelle

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I didnt like management!
Overnattede 1 nat i april 2024
Svar fra Abby den 15. apr. 2024
We are very sorry to hear about your poor experience, Michelle. Please feel free to reach out to us at the property to further discuss your stay.

8/10 Udmærket

Ladaetra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was nice and clean
Overnattede 2 nætter i april 2024
Svar fra Abby den 15. apr. 2024
Thank you for taking the time to leave us a review, Ladaetra! We hope to exceed your expectations in the future.

8/10 Udmærket

Destiny

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
everything was great except the pool area. there were candy wrappers all over the ground and jacuzzi had a lot of sand in it??
Overnattede 1 nat i april 2024
Svar fra Tristen Werner, Supervisor den 10. apr. 2024
Dear Destiny, We're thrilled to hear that you enjoyed your stay overall. We apologize for the inconvenience regarding the pool area cleanliness. Your feedback is valuable, and we'll address this with our team to ensure a more pleasant experience for our guests in the future. Thank you for bringing this to our attention.Thank you, Tristen Werner

4/10 Dårligt

John, ENGLEWOOD

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very low on staff. Bartender would not wait on tables and had his kids and wife in there. Hotel is a kid hotel and has pool birthday parties which was not advertised. Candy all over floors and stairs. Breakfast area empty numerous days. Maid service horrible but sure want tips. Front desk girls were nice but horribly overworked. They cannot be at front desk and do numerous other things. Very poorly ran.
Overnattede 5 nætter i april 2024
Svar fra Silas den 9. apr. 2024
Thank you so much for taking the time to leave this review. We will use this as a coaching moment with the team and management to ensure this kind of experience does not happen in the future. We would love the opportunity to provide a better experience in the future for you.

10/10 Fremragende

Daniel

Good
Overnattede 1 nat i april 2024
Svar fra Silas den 9. apr. 2024
Thank you for taking the time to leave this feedback. We are thrilled that you had a great experience and look forward to seeing you in the near future!

10/10 Fremragende

Kalina

Overnattede 1 nat i april 2024
Svar fra Abby den 27. apr. 2024
Thank you for your glowing rating, Kalina! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Fremragende

Kevin

Enjoyed our stay there , thanks .
Overnattede 1 nat i marts 2024
Svar fra Silas den 9. apr. 2024
Thank you so much for taking the time to leave this review. We are thrilled that you had a great experience and hope to see you soon!