Luksushoteller i Mismaloya

"Paid for all inclusive and they had "premium" options so it wasnt really all inclusive. Front desk tried to upsell SPAs everytime they saw us . Had early check in and the concierge said room would be ready in about half an hour but waited almost 2 hours for it. Paid extra for a private beach dinner and when we showed up they weren't ready, they said you can come back tomorrow or wait about an hour an a half very unprofessional. The rooms speaker and tablet would not fully connect at times. Tried...

"Clean room, great staff, but the buffet area has less options then other Barcelo hotels. The swim up bar is great but should be an adult only pool."

"Beautiful resort, and the staff is absolutely amazing. Our concierge Modesta was wonderful!! She took care of everything from dinner reservations to spa and everything inbetween! Truly an amazing vacation!!"

"Muy buen atención en todo"

"Las instalaciones muy bien y su personal muy atento, especial para escapada de relax, solo la comida no fue lo mejor pero pasaba!!"

"The staff was amazing ! The stay was relaxing ! Food 10/10 Japanese is a must! Shout out to Omar for taking care of us in the main pool bar!"

"My wife and I traveled to Mousai in September and again in May. We Never go to the same place twice, and we travel quite a bit. However, Hotel Mousai is unmatched in terms of the views, the amenities, the service and the FOOD! They have the best food of all theball inclusive resorts we have been to, hands down! Also, Huberto and Daniel were our butlers and they were the Absolute Best! They went above and beyond to make our celebrations special and they were extremely thoughtful and...

"Best possible view of the ocean, it’s like being on a cruise ship balcony, you can almost reach out and touch it, lots of sea life, like an aquarium. "