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Anmeldelser af Kents Hill Park Training and Conference Centre

3.5 out of 5
Kents Hill Park Training and Conference Centre
Swallow House, Timbold Drive, Milton Keynes, England

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 192 af i alt 564 anmeldelser" "
Bedømmelse på 8 − Udmærket. 193 af i alt 564 anmeldelser" "
Bedømmelse på 6 − Okay. 89 af i alt 564 anmeldelser" "
Bedømmelse på 4 − Dårligt. 46 af i alt 564 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 44 af i alt 564 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

7,4/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2019

4/10 Dårligt

Elise

Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Rabbit warren of hundreds of rooms! Directions to even get to my room missed a fundamental direction with signage and from reception is my room was upstairs. Wi-Fi was poor again no direction on how to set up. I was told as it was busy the WiFi is off try again in an hour. Had to change rooms as there was a tap in bathroom that you couldn’t turn off. They were accommodating to change rooms but wanted me to bring key back which was a 10 min walk to reception. The 2nd room was clean and comfortable.and I slept well.but won’t be staying again. At least I got more steps in!!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Rayhan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
_
Overnattede 1 nat i maj 2024

10/10 Fremragende

Eddie

Overnattede 1 nat i maj 2024

6/10 Okay

Keith

Rejste med partner
Synes godt om: Faciliteter
Synes ikke om: Service og personale
Swimming pool very good. Staff on desk not very helpful.
Overnattede 1 nat i april 2024

8/10 Udmærket

Roy

Synes godt om: Overnatningsstedets tilstand og faciliteter
Good well priced overnight stay over, gym facilities an added bonus, excellent value for money.
Overnattede 1 nat i april 2024
Svar fra GM den 30. apr. 2024
Dear Roy, Many thanks for your feedback, great to hear you made full use of our onsite leisure facilities during your stay. Kind Regards Kents Hill Park Team

6/10 Okay

Gaganpreet

Overnattede 1 nat i april 2024
Svar fra GM den 20. maj 2024
Thank you for your rating. Regards Kents Hill Park Team

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale
A great gym
Overnattede 2 nætter i marts 2024
Svar fra GM den 30. apr. 2024
Dear Simon, Thanks for your 5/5 rating. Kind Regards Kents Hill Park Team

8/10 Udmærket

Matt

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i april 2024
Svar fra GM den 30. apr. 2024
Dear Matt, Thank you for your rating, Kind Regards Kents Hill Park Team

10/10 Fremragende

Leo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra GM den 17. apr. 2024
Dear Leo, Thank you for your 5/5 rating,Kind Regards Kents Hill Park Team

10/10 Fremragende

Xinxin

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff are friendly and helpful. Good staying experience.
Overnattede 2 nætter i april 2024
Svar fra GM den 9. apr. 2024
Dear Xinxin, Thank you for your kind words and 5/5 rating. Regards Kents Hill Park Team

10/10 Fremragende

persis

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were so kind and friendly. It was my birthday weekend and i felt special. I'll be returning.
Overnattede 3 nætter i februar 2024
Svar fra GM den 2. apr. 2024
Dear Persis, Many thanks for your 5/5 rating, great to hear our team assisted in making your birthday weekend enjoyable. Regards Kents Hill Park Team

10/10 Fremragende

Fuen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra GM den 21. feb. 2024
Dear Fuen, Many thanks for your 5/5 rating. Regards Kents Hill Park Managment Team

6/10 Okay

Saqab

Synes godt om: Service og personale
Overnattede 2 nætter i februar 2024
Svar fra GM den 21. feb. 2024
Dear Saqab, Thank you for your feedback, should you wish to expand on your rating please do contact our venue direct. Regards Kents Hill Park Managment Team

6/10 Okay

Nyengeterai

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring
The property is good for group and as it has room that are suitable for the group size. However some areas need updating, such as carpet in the rooms look really tired and worn out. The cups in the room had tea stains on them.
Overnattede 2 nætter i februar 2024
Svar fra GM den 13. feb. 2024
Dear Nyengeterai, Thank you for taking the time to share your feedback, sorry to hear that you have left our venue with such a poor impression, we will investigate your comments regarding tea stains in the mugs as this is a basic standard we simply need to get right. Kind Regards Kents Hill Park Managment Team

8/10 Udmærket

Nanze

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
The place is easily accessible. However, the floor carpets in the bedrooms would do with changing. Locking system needs upgrading, having to physically carry the key around can be a pain. To share 1 key yet sharing a room is a pain.
Overnattede 2 nætter i februar 2024
Svar fra GM den 13. feb. 2024
Dear Nanze, Thank you for taking the time to share your feedback, sorry to hear that you have left our venue with such a poor impression we will of course investigate further. Regards Kents Hill Park Managment Team

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room that I booked was clean, also it is very quite place
Overnattede 1 nat i februar 2024
Svar fra GM den 14. feb. 2024
Dear Patricia, Thank you for both your 5/5 rating and your feedback following on from your recent stay with us. Regards Kents Hill Park Managment Team

10/10 Fremragende

Nobukhosi

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location, great atmosphere but the drawers are in need of an upgrade
Overnattede 2 nætter i februar 2024
Svar fra GM den 12. feb. 2024
Dear Nobukhosi, Thank you for your 5/5 rating. Kind Regards Kents Hill Park Team

6/10 Okay

ANTHONY

Forretningsrejsende
The breakfast was good
Overnattede 2 nætter i januar 2024
Svar fra GM den 5. feb. 2024
Dear Anthony, Many thanks for your feedback good to hear you enjoyed our breakfast offering. Kind Regards Kents Hill Park Team

6/10 Okay

Jeremy

Synes godt om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra GM den 29. jan. 2024
Dear Jeremy, Thanks for the time taken to share your rating. Kind Regards Kents Hill Park Team

10/10 Fremragende

Toni

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra GM den 26. jan. 2024
Dear Toni, Many thanks for your rating following on from your recent stay. Kind Regards Simon and Team.

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room was soo cold and no heating available, tv was not working and requested a change in room but the reception was not very accomodating or friendly. Had to leave earlier than planned
Overnattede 1 nat i januar 2024
Svar fra GM den 19. jan. 2024
Dear Guest, Thank you for your feedback albeit not the lasting impression we would like from our guests. Due to the Anonymous posting it is not possible to investigate the details of your feedback, may I ask that you contact us directly. Kind Regards Simon and Team

10/10 Fremragende

Iain

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Easily assessable and comfortable for my 1 night solo trip
Overnattede 1 nat i januar 2024
Svar fra GM den 19. jan. 2024
Dear Iain, Many thanks for your feedback and 10/10 rating, pleasing to hear you had a comfortable stay with us. Kind Regards Simon and Team

6/10 Okay

Sam

Overnattede 1 nat i januar 2024
Svar fra GM den 16. jan. 2024
Dear Sam, Thank you for your rating, Regards Simon and Team

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great team
Overall a very friendly team who all seemed happy to help with any query I had
Overnattede 2 nætter i januar 2024
Svar fra GM den 12. jan. 2024
Dear Guest, Many thanks for your feedback good to hear that our team were accommodating and thank you for the 10/10 rating. Regards Simon and Team

10/10 Fremragende

Sarah

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A little tired but very clean . Had a very comfortable nights sleep, the staff were super helpful too
Overnattede 1 nat i december 2023
Svar fra GM den 12. jan. 2024
Dear Sarah, Thank you for both your 5/5 rating and for including our team in your highlights, great to hear you had a comfortable nights sleep. Regards Simon and Team

8/10 Udmærket

Mark

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
New Go To
My new go to place in Milton Keynes after recently taking the plunge and now having stayed 3 times in 3 weeks! Great facilities, decent rooms and very quite - whats not to like. Plus priced at a price that cant be beaten.
Overnattede 1 nat i december 2023
Svar fra GM den 21. dec. 2023
Dear Mark, Great to hear you have become a regular with us here at Kents Hill Park Training and Conference Centre, brilliant to note that we have become your home from home. Kind Regards Simon and Team

8/10 Udmærket

Mohammad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra GM den 21. dec. 2023
Dear Mohammad, Many thanks for the 8/10 rating. Kindest Regards Simon and Team

10/10 Fremragende

Rudy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra GM den 21. dec. 2023
Dear Rudy, Many thanks for your 10/10 rating. Regards Simon and Team

10/10 Fremragende

Jim

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 1 nat i december 2023
Svar fra GM den 21. dec. 2023
Dear Jim, Thank you for your 5/5 rating. Regards Simon and Team

10/10 Fremragende

Seemaben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra GM den 21. dec. 2023
Dear Seemaben, Many thanks for your 10/10 rating. Kind Regards Simon and Team

4/10 Dårligt

Pauline

Synes godt om: Rengøring
It is conveniently located for out-of-town access and the free, relatively simple parking is a definite positive. Personally I was disappointed to find that the pool and health-suite pictured are not actually part of the hotel but are the adjacent Nuffield Health facilities, and close at 6pm at weekends. This is on the desk top website, but I had not seen anything about this on the mobile site when booking so just be aware if, like me, you're specifically booking for a pool etc. I'd have booked elsewhere had realised this - perhaps it could be made clearer? The sleeping areas are set back from the main entrance building and all signage is pretty poor. I was not informed of a lift, despite being given a room on the first floor so had to carry my case quite some distance and up and down stairs - it turns out there is a lift on at least one part of the building but not signed at all. The room itself was small but as expected and adequate for my needs but alas very noisy and I was kept awake and woken again but the very loud doors banging and people coming in to their rooms between 11pm and 3:30am. The hotel is not to blame for inconsiderate guests but the door closures could be adjusted so that they don't slam! At 3:30am I was woken with a start by a bang so loud I thought it was my own room door! There was also something outside banging, but as it was a windy night I assumed that they had just not secured something and not realised. Would not book a weekend stay again.
Overnattede 1 nat i december 2023
Svar fra GM den 21. dec. 2023
Dear Pauline, Thank you for taking the time to share your feedback albeit not the lasting impression we would want from our guests. Regarding our leisure facilities, you may have noticed our venue is made up of 5 buildings one being our complimentary onsite leisure, we will look into the information being provided on the mobile site as this pulls from the main site, thank you for highlighting your concerns. Sorry to hear that you were also put out by many other points on this occasion and that you will not be looking to return. Kind Regards Simon and Team

8/10 Udmærket

Diane

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra GM den 13. dec. 2023
Dear Diane, Thank you for choosing to stay with us at Kents Hill Park and for taking the time to share your rating. Kind Regards Simon and Team

10/10 Fremragende

Rob

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly staff and nice clean room. Breakfast was hot and staff friendly and attentive in the restaurant
Overnattede 1 nat i december 2023
Svar fra GM den 11. dec. 2023
Dear Rob, Thank you for your 10/10 rating and great to note our breakfast offering was part of your highlights along with our team members service. Regards Simon and Team

10/10 Fremragende

Wayne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place
No issues at all. Great breakfast and very convenient for Woburn wildlife park!
Overnattede 1 nat i december 2023
Svar fra GM den 11. dec. 2023
Dear Wayne, Many thanks for your 10/10 rating and great our venue set you up for a day exploring Woburn Park. Many Thanks Simon and Team

10/10 Fremragende

Ronald

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were friendly and welcoming. The accommodation was comfortable and in excellent condition. The breakfast was well cooked and presented. Overall it was excellent value for money
Overnattede 2 nætter i december 2023
Svar fra GM den 11. dec. 2023
Dear Ronald, Thank you for the 5/5 rating and for sharing your words of praise following on from your stay with us. Regards Simon and Team

6/10 Okay

Kevin

Synes ikke om: Rengøring
Lack of attention to detail
Shame about the lack of attention to detail, the sealant around the bathtub was deteriorating and covered in mould.
Overnattede 1 nat i december 2023
Svar fra GM den 11. dec. 2023
Dear Kevin, Thank you for taking the time to share your feedback, our team will certainly look into and make good the sealant repair, sorry to note this had such a negative impact. Kind Regards Simon and Team

6/10 Okay

Richard

Forretningsrejsende
Overall just a weird a place. Obviously a huge facility for training and conference but then a hotel somehow included. Room was basic. Radiator was on but no heat, so very cold room. Lots of noise outside the room. Id probably find somewhere else next time.
Overnattede 1 nat i december 2023
Svar fra GM den 8. dec. 2023
Dear Richard, Thank you for sharing your thoughts following on from your recent stay with us, we will certainly look into the heater issue noted. Sorry to hear that you will not be looking to return. Regards Kents Hill Park Training and Conference Centre Team

8/10 Udmærket

Mark

Overnattede 1 nat i december 2023
Svar fra GM den 8. dec. 2023
Dear Mark, Many thanks for you rating. Kind Regards Simon and Team

10/10 Fremragende

barry

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
really good
Overnattede 1 nat i november 2023
Svar fra GM den 5. dec. 2023
Dear Barry, Thank you for the 5/5 rating following on from your recent stay with us. Kind Regards Simon and Team

8/10 Udmærket

Kwasi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i november 2023
Svar fra GM den 5. dec. 2023
Dear Kwasi, Many thanks for your rating. Regards Simon and Team

8/10 Udmærket

Mark

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So many amentities in this very reasonably priced hotel.
Overnattede 1 nat i november 2023
Svar fra GM den 4. dec. 2023
Dear Mark, Thank you for taking the time to share your feedback following on from your recent stay with us. Kind Regards Simon and Team

8/10 Udmærket

Sarah

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was spacious and clean. The bed was very comfortable. The bathroom was also clean. The only minor issue i had was the lack of variety for food, the food available wasnt nice and the coffee wasnt nice eithier. I stuck to the herbal teas and hot chocolate which were nice.
Overnattede 2 nætter i november 2023
Svar fra GM den 20. nov. 2023
Dear Sarah, Many thanks for your detailed feedback following on from your recent stay with us, sorry to note your comments regarding food options this will be passed to our Head Chef. Kind Regards Simon and Team

8/10 Udmærket

Ricardo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra GM den 8. nov. 2023
Dear Ricardo, Many thanks for your 8/10 rating. Regards Simon and Team

2/10 Forfærdeligt

Gareth, Warwick

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room was horrific and unclean. The only good point was the staff who were good. Wouldn’t ever recommend
Overnattede 1 nat i november 2023
Svar fra GM den 8. nov. 2023
Dear Gareth, Many thanks for your feedback, albeit not the lasting impression we would want from our guests. I understand that you were incorrectly issued with a room that had not been set for arrival and that you were provided with a different room, please do accept our apology and know that the relevant department has investigated in full with additional training to correct this from happening again. Kind Regards Simon and Team

10/10 Fremragende

Eric Borquaye

Overnattede 1 nat i oktober 2023
Svar fra GM den 2. nov. 2023
Dear Eric, Thank you for firstly choosing to book with us at Kents Hill Park and secondly for your 10/10 rating. Kind Regards Simon and Team

8/10 Udmærket

Toni

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i oktober 2023
Svar fra GM den 19. okt. 2023
Dear Toni, Thanks for the rating. Kind Regards Simon and Team

8/10 Udmærket

Paul

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great bed, warm room, lovely hot bath, good shower, everything worked fine. Excellent breakfast. Only 2 minor issues, when checking in I wasn't given the fob allowing access to the wing and it was not explained that I needed a fob. The doors were propped open at this time so access wasn't a problem, I only discovered quite late in the evening when returning and spent some time out in the cold trying to work out how to get access. Then I went to reception in another block and the lady gave me a fob. The second issue is that the doors need some soft closers as I was frequently disturbed by other doors slamming.
Overnattede 1 nat i oktober 2023
Svar fra GM den 18. okt. 2023
Dear Paul, Thank you for the detailed feedback following on from your recent stay with us, pleasing to read that the vast majority of your experience was well received. Please do accept our apology for the missing key fob including explanation from your check in experience, this will be shared with our Front Office Manager. Kind Regards Simon and Team

8/10 Udmærket

D

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra GM den 16. okt. 2023
Dear D, Thank you for both your booking and your 8/10 rating, Regards Simon and Team

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra GM den 18. okt. 2023
Dear John, Thanks for the 4/5 rating, Regards Simon and Team