Dear Sarah,Thank you for your wonderful review of our Quark Hotel Milano!We are delighted to hear that you had a great experience with us and that you enjoyed your stay.We look forward to welcoming you back for another wonderful stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Pia,thank you so much for choosing Quark Hotel Milano and for sharing your valuable feedback. We apologize for neglecting such important details during the cleaning process. I assure you that all of our efforts are in providing a high quality experience to our guests and small things are important and actually big part of that.Thank you again for your inout, It sure helps us understand and learn from our mistakes.We hope to have the chance of welcoming you again in the near future fore a much improved experience.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Stinne,thank you for choosing Quark Hotel Milano and taking the time to share your positive review about your recent stay at our hotel.Regarding the location, we understand your concern. Our hotel is in an area of Milan that is in full development, near the Bocconi University, and just 4 km from the Duomo. It is a very greenery part of the city, and even though public or private transportation is needed to reach the city centre there are many mobility options. As a matter of fact, even though the closest bus stop is only 500 meters from our hotel, we are aware that not everyone appreciates having to walk 10 minutes to reach the nearest public transportation stop that leads directly to the city center. For this reason, we offer our guests a shuttle service to and from the nearest subway and tram stop.It is however very rewarding knowing that you enjoyed your stay with us and we truly hope to have the chance to welcome you back in the near future.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Lea-Marie,thank you for taking the time to share your feedback with us.We are sincerely sorry to hear that your stay with us had some issues and was not up to your expectations.Regarding the location, we understand your concern. Our hotel is in an area of Milan that is in full development, not centraly located but just 4 km from the Duomo. There are many mobility options to reach downtown and our team is always ready to help each guest to find the best solution for them. The tram stop leading directly to the city center is just a 10-minute walk away, for instance.We're sorry to hear about the noise issue with the water pipe outside affecting your sleep quality. It was a consequence of the hard rain that hit Milan last week and our tecnical team is working to address the issue as quick as possible.We truly hope you can consider giving us another chance to regain your trust with a much better experience.Warm regards,Andreia Favoretto Quality & Guest Relations Manager

Dear Heather,thank you for taking the time to share your feedback with us.We apologize for any inconvenience you experienced with the location of the hotel. We understand your concern regarding access to public transport and the fact that the surroundings are very quiet can give the wrong lack of safety impression. Our hotel is located in a very green area that is undergoing full development, just 4 km away from the Duomo. We can assure you that the 10 minute-walk to the tram stop that leads to the city center is very safe.We are also aware of the poor street lighting in the adjacent road, and we have already contacted the Municipality of Milan to address this issue. Unfortunately, it falls under municipal jurisdiction, but I assure you that we are making every effort to expedite their intervention.We hope that despite this issue you had a pleasnt stay with us and hope to have the chance to welcome you again for a much improved experience.Best regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Nelma,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Winifred,Thank you for your wonderful review of our Quark Hotel Milano!We are delighted to hear that you had a fantastic experience with us and that you enjoyed your stay and moreover thrilled to know that you plan on returning to our hotel whenever you visit Milan. Your loyalty means a lot to us, and we can't wait to welcome you back for another wonderful stay.If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Carole,thank you for choosing Quark Hotel Milano and taking the time to share your review with us.We understand that our hotel is in an area of Milan that is in full development, not centraly located but just 4 km from the Duomo. It is a very quiet area of the city and it can give the wrong perception of lacking security, but we assure you that it is not like that.We hope to have the chance to welcome you again in the near future for another positive experience.Best regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Shahyaan,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Gentile Mineto,grazie per aver scelto Quark Hotel Milano e per aver condiviso con noi la sua valutazione positiva! Speriamo di avere il piacere di darle nuovamente il benvenuto nel futuro prossimo per offrirle un soggiorno ancora più piacevole.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

Dear Delal,thank you so much for choosing Quark Hotel Milano and for taking the time to share your positive experience with us! We are happy to know that you enjoyed your stay and hope to have the pleasure of welcoming you back in the near future. We we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Orthan,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Praveen,thank you so much for choosing Quark Hotel Milano and for taking the time to share your positive review with us! We are happy to know that you enjoyed your stay and hope to have the pleasure of welcoming you back in the near future. We we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Praveen, thank you so much for choosing Quark Hotel Milano and for taking the time to share your positive experience with us! We are thrilled to know that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Best regards,Andreia FavorettoQuality & Guest Relations Manager

Gentile Soccorsa,grazie per aver scelto Quark Hotel Milano e per aver condiviso con noi la sua valutazione positiva! Speriamo di avere il piacere di darle nuovamente il benvenuto nel futuro prossimo per offrirle un soggiorno ancora più piacevole.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

Dear Jeremy,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Gentile Antonia,grazie per aver scelto Quark Hotel Milano e per aver condiviso con noi la sua valutazione positiva! Speriamo di avere il piacere di darle nuovamente il benvenuto nel futuro prossimo per offrirle un soggiorno ancora più piacevole.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

Gentile Filippo.grazie per aver scelto Quark Hotel Milano e per aver condiviso con noi la sua valutazione positiva! Speriamo di avere il piacere di darle nuovamente il benvenuto nel futuro prossimo per offrirle un soggiorno ancora più piacevole.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

Dear Marc,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay at our hotel and appreciated our spacious rooms and exceptional breakfast. We'll definitely take your suggestion about adding hooks in the bathroom into consideration for future improvements. While we understand that our location is not in the city center , we hope the taxi ride to the Duomo didn't inconvenience you too much. We hope to welcome you back again soon for an even better experience!Best regards,Andreia FavorettoQuality & Guest Relations Manager

Gentile Antonio,grazie per aver scelto Quark Hotel Milano e per aver condiviso con noi la sua valutazione positiva! Speriamo di avere il piacere di darle nuovamente il benvenuto nel futuro prossimo per offrirle un soggiorno ancora più piacevole.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

Gentile Giacomo,grazie per aver scelto Quark Hotel Milano e per aver condiviso con noi la sua valutazione positiva! Speriamo di avere il piacere di darle nuovamente il benvenuto nel futuro prossimo per offrirle un soggiorno ancora più piacevole.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

Dear Artur,Thank you for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay at our hotel.We understand your environmental findings and apologize for any inconvenience this may have caused. While we strive to create a pleasant atmosphere inside and outside our hotel, we recognize that some factors beyond our control can affect the surrounding, as the fact that we are located in an area that is undergoing full development.We thank you for your positive feedback on our property and hope to have the opportunity to welcome you for another pleasant stay in the future.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Jesse,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Melany,thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay.We regret that the surrounding area did not meet your expectations. We understand that our hotel is in an area of Milan that is in full development, not centraly located but just 4 km from the Duomo. Even though public or private transportation is needed to reach the city centre there are many mobility options, including a bus stop just 500m from our hotel.We are also aware of the poor street lighting in the adjacent road, and we have already contacted the Municipality of Milan to address this issue. Unfortunately, it falls under municipal jurisdiction, but I assure you that we are making every effort to expedite their intervention.Regarding the staff's demeanor, we apologize if their response did not meet the level of hospitality we aim to provide. Your feedback will be shared with our team to ensure that all guests receive prompt and courteous assistance at all times.As for the television, we apologize if the lack of smart TV capabilities and limited channel selection fell short of your expectations. We will consider your feedback as we continue to enhance our guest experience.We truly value your feedback as it helps us improve our services. We hope you will reconsider and give us another opportunity to provide you with a more positive experience in the future.Best regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Jacqueline,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Octavio,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Adrian,Thank you for taking the time to share your experience with us, and we sincerely apologize for the inconveniences you encountered during your stay.We regret the extended wait during check-in and the unfriendly service provided by our staff during both check-in and check-out. It is not our standard, and the friendliness of our team is one of the aspects that our guests most appreciate. Thank you for your understanding in recognizing that the receptionist may have had a challenging day. We assure you that we will address this matter internally to ensure a more welcoming experience for our guests.We also apologize for the issues with the room, including the leaky window, uncomfortable pillows, and inadequate blanket. Your comments regarding the air conditioning are duly noted, and we will work diligently to rectify these concerns.Your feedback is extremely valuable and we genuinely appreciate your honesty and hope you would consider giving us another opportunity to provide you with a more positive and comfortable stay in the future.Best regards,Andreia FavorettoQuality & Guest Relations Manager

Gentile Gianfranca,grazie per aver scelto Quark Hotel Milano e per aver condiviso con noi la sua valutazione positiva! Speriamo di avere il piacere di darle nuovamente il benvenuto nel futuro prossimo per offrirle un soggiorno ancora più piacevole.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

Dear Berat,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Guest,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Claude,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We are thrilled to hear that you and your family had a wonderful experience.We appreciate your kind words and are grateful for the opportunity to have hosted you. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience, please feel free to let us know.We look forward to welcoming you and your family back for another enjoyable stay in the future.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Laure,Thank you for taking the time to share your feedback with us. However, it appears that your experience did not meet all of your expectations. We are open to any additional insights you may wish to provide, as it would be greatly helpful in understanding how we can improve. Please feel free to contact me directly; it will be a pleasure to assist you.Best regards,Andreia FavorettoQuality & Guest Relations Manager

Gentile Gabriella,grazie per aver dedicato del tempo a condividere la sua valutazione con noi. Tuttavia, sembra che la sua esperienza non abbia soddisfatto tutte le sue aspettative. Siamo a sua disposizione per ulteriori contributi che desideri offrire, sarebbe di grande aiuto per comprendere come possiamo migliorare. Non esiti a contattarmi direttamente, sarà un piacere assisterla.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

Dear Ira,Thank you for your wonderful review of our Quark Hotel Milano!We are delighted to hear that you had a great experience with us and that you enjoyed your stay.We look forward to welcoming you back for another wonderful stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Gentile Paolo,grazie per aver dedicato del tempo a condividere la sua valutazione con noi. Tuttavia, sembra che la sua esperienza non abbia soddisfatto tutte le sue aspettative. Siamo a sua disposizione per ulteriori contributi che desideri offrire, sarebbe di grande aiuto per comprendere come possiamo migliorare. Non esiti a contattarmi direttamente, sarà un piacere assisterla.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

Gentile Claudio,Innanzitutto, desideriamo esprimere le nostre sincere scuse per l'inconveniente riscontrato durante il suo soggiorno. Siamo dispiaciuti di apprendere che la pulizia della sua stanza non ha soddisfatto le aspettative e ha influenzato negativamente la sua esperienza complessiva.Prendiamo seriamente le sue segnalazioni e garantiamo che stiamo già intraprendendo azioni correttive evitare che errori come questi riaccadono in futuro. La sua descrizione della situazione non rispecchia il nostro standard e siamo impegnati a garantire un ambiente pulito e confortevole per tutti i nostri ospiti.Apprezziamo il suo feedback e la sua franchezza. Ci teniamo a fornire servizi di alta qualità, e ci auguriamo che ci dia l'opportunità di riscattarci in futuro, offrendole un'esperienza più positiva e all'altezza delle sue aspettative.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

Dear Markus,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Juan Gabriel,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your comments regarding the hotel's facilities and the positive aspects of the room.However, we are truly sorry to learn about your dissatisfaction with our reception staff. We take such matters seriously, and we assure you that we have investigated what could have happened. We take pride in being a multi ethnical team, with people from many different countries that collaborate in harmony and respect. This is a value that we wish our guests could always see and feel. Your comments do not reflect in any way either our values or the normal behaviour of our team members. We sincerely apologize for any discomfort experienced and hope you can take into consideration that it might have been an awful misunderstanding.Regarding the microwave issue, we understand the importance of convenience, and we willexplore possibilities to improve the amenities provided for families with small children.Your feedback is invaluable to us as we strive to enhance the overall guest experience. We apologize for any lapses in service and genuinely hope you might reconsider staying with us in the future, providing us with another opportunity to exceed your expectations.If you have any further comments or concerns, please feel free to reach out to us directly.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Camilla,Thank you for taking the time to share your feedback about your recent stay. We appreciate your positive comments regarding the comfortable beds, living area, and breakfast buffet.However, we sincerely apologize for the issues you encountered in the bathroom. Your concerns are taken seriously, and we regret any inconvenience caused. Rest assured that we have addressed the cleanliness and functionality of the bathroom with our housekeeping and maintenance teams to ensure improvements.Your insights are valuable, and we are committed to enhancing the overall guest experience. We hope you might consider giving us another chance in the future, allowing us to provide you with a more satisfying stay.If you have any further comments or if there is anything specific you would like us to address, please feel free to contact us directly. We appreciate your understanding.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Hugo,Dear Hugo,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Hugo,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Gentile Libero,grazie per aver dedicato del tempo a condividere la sua valutazione con noi. Tuttavia, sembra che la sua esperienza non abbia soddisfatto tutte le sue aspettative. Siamo a sua disposizione per ulteriori contributi che desideri offrire, sarebbe di grande aiuto per comprendere come possiamo migliorare. Non esiti a contattarmi direttamente, sarà un piacere assisterla.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

Dear Christos,thank you so much for choosing Quark Hotel Milano and for taking the time to share your positive experience with us! We are happy to know that you enjoyed your stay and hope to have the pleasure of welcoming you back in the near future. We we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

Dear Asiah,Thank you for taking the time to share your feedback with us. However, it appears that your experience did not meet all of your expectations. We are open to any additional insights you may wish to provide, as it would be greatly helpful in understanding how we can improve. Please feel free to contact me directly; it will be a pleasure to assist you.Best regards,Andreia FavorettoQuality & Guest Relations Manager

Gentile Antonio,grazie per aver scelto Quark Hotel Milano e per aver condiviso con noi la sua valutazione positiva! Speriamo di avere il piacere di darle nuovamente il benvenuto nel futuro prossimo per offrirle un soggiorno ancora più piacevole.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

Gentile Andrea,grazie per aver scelto Quark Hotel Milano e per aver condiviso con noi la sua valutazione positiva! Speriamo di avere il piacere di darle nuovamente il benvenuto nel futuro prossimo per offrirle un soggiorno ancora più piacevole.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager