Hoteller i Miches

"Third time to DR, first time at this resort. Can’t beat the location, the beach is stunning! The resort was beautiful. Excellent service, great food. Only complaint is none of the hot tubs were hot, rather they were pool temperature or luke warm. I would love to return to this place. I hope the hot tubs are hot next time :-) "

"Great staff at restaurants. Hard to make reservations with app. Room service requests for towels etc took long. However food room service great. Also better entertainment is needed more cultural music or bands. "

"Some staff were rude, older crowd. Beautiful property"

"Room was not clean on arrival just bedding was changed still had old room service dishes inside. For being a fairly new property it was in very poor shape. Railings broken, lights broken, and paint peeling in general areas. This is the 5th dreams location I’ve been to and the only one I would never recommend. Was not very busy while we were there and service was still just ok not good or fast. Buffet very small and not a lot of variety. Pool was good and clean and beach was very nice, lots of...

"Muy tranquilo y agradable.! Sobre todo si vas en familia.!! "

"The staff has a terrible attitude tours their own people . Not a good experience "

"Perfect vacation for the entire family. Staff were very attentive and pleasant. The grounds were well maintained. Common areas such as rest rooms, dinning areas, and pools were also kept in top shape. "

"Yes"

"This was a great resort with gave us a lot of value for what we paid. For a family of 5, (3 teens 13,13, & 15), my wife and I and the kids had a great time. The staff is top notch with exceptional customer service. They are very hard workers and will meet your needs to help you with a simple request for a drink or helping you find your way. The rooms were very clean and very nice. We even had a little jacuzzi on the back patio. Our concierge was also a great help and helped us figure out...

"Had the most amazing stay! Will never be able to book another vacation without a swim out room, this place is truly a beautiful property. At every pool bar and restaurant we visited, the staff went out of their way to make us feel welcomed and at home. When you visit the Italian restaurant or the Barside Grill ask for Randy as your server, he went out of his way to make sure our meals were cooked to order. If you spend some time poolside, say hi to Victor, he continuously checked on our...

"Beautiful place nice beach"

"El personal es extremadamente amables excepto uno que otro de recepción y de la tienda de ahí en fuera que amables son"

"Great place to stay with family. Quiet and pool is clean. Private beach is walking distance. Shuttle is available all the time. Some fixtures in the unit needs upgrading, like the shower and taps started to have some rusts. Shower did not have hot water. All the rest was great! "

"Fin service, god service, rent og ryddeligt hotel"

"Our stay at the W Punta Cana was far from ideal. While the property's design is beautiful and fitting of a luxury hotel, our group of ten experienced severe health and hygiene issues. On our last day, five people in our party suffered from severe diarrhea; we strongly suspect that the freshness or quality of the food was compromised. Furthermore, six members of our group broke out in red rashes, and five people sustained numerous bite marks that strongly resemble bedbug bites"

"We had an AMAZING time! The property’s manager/main bartender made our time there extraordinary! He went above and beyond great customer service levels and because of him, emphasizing again, BECAUSE OF HIM and his outstanding level of customer service (which we are finding is difficult to find these days) we are planning on being back at least once per year! His staff/helper bartenders were great too, and Chefs made us some amazing authentic Dominican experience type food and drinks!!! We made...

"Very good"