På stranden, liggestole, badehåndklæder

Anmeldelser af Hotel Riu Plaza Miami Beach

4 out of 5
Hotel Riu Plaza Miami Beach
3101 Collins Ave, Miami Beach, FL

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 530 af i alt 1171 anmeldelser" "
Bedømmelse på 8 − Udmærket. 311 af i alt 1171 anmeldelser" "
Bedømmelse på 6 − Okay. 167 af i alt 1171 anmeldelser" "
Bedømmelse på 4 − Dårligt. 95 af i alt 1171 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 68 af i alt 1171 anmeldelser" "

8,4/10

Rengøring

8,2/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Yvonne

Synes godt om: Rengøring
Maden og servicen omkring restaurant om morgen var fantastisk, men servicen omkring baren og receptionen var mangelfuld, de var ikke specielt gode til engelsk og derfor meget svære at forstå.. hotellet og værelserne var ok, dog utroligt lydt med larm fra gangen …. Dog dejligt nemt til stranden, havde dog været rart at man kunne få håndklæder på stranden og gerne før kl 9;00 ..

10/10 Fremragende

Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Det var et helt fantastisk hotel. Utrolig sødt og hjælpsomt personale.
Overnattede 3 nætter i september 2022

10/10 Fremragende

Kristina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fremragende
Lækkert hotel med alt der bare fungeret lækker morgen Mads buffe god service og lækre værelser med pool og strand udsigt
Overnattede 2 nætter i juli 2022

8/10 Udmærket

Claus

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot hotel.
God service. Fin og flot hotel. Eneste problem er at tingene ikke blev ordnet, når de blev påtalt.
Overnattede 4 nætter i juli 2022

4/10 Dårligt

Peter

Rejste med familie
Synes ikke om: Rengøring, service og personale, værelsets komfort
Good location, disappointing experience
We have stayed in many RIU hotels around the world, but this certainly did not live up to the quality. They clearly have a problem with their elevators, which creates long waiting times. In addition, the cleaning of the rooms (we had many) was not satisfactory. The breakfast is great, except you can not have a conversation, due to poor acoustics. The buffet in the evening is uniform and not a 4 star hotel worthy. The staff looks like someone who would rather be at the hotel next door, and should make an effort to greet or smile. The neighboring hotels have life in the evenings, where everything is closed down here. the pool is way too small and crowded with kids.
Overnattede 7 nætter i juli 2022

6/10 Okay

Michael

Rejste med familie
Ligegyldigt hotel
Ligegyldigt hotel som er helt charme forladt og alt for få elevatorer til så mange mennesker.
Overnattede 1 nat i februar 2022

10/10 Fremragende

Jacob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic hotel
Fantastic againg
Overnattede 3 nætter i december 2021

10/10 Fremragende

Benedikte

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækker morgen buffet
Skønt hotel helt nede på stranden. Virkelig lækker morgenbuffet
Overnattede 2 nætter i november 2021

8/10 Udmærket

Aphrodite

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
N/a
Overnattede 1 nat i maj 2024

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome
Overnattede 1 nat i maj 2024

4/10 Dårligt

Duni

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
They care only the money that’s all poor attention speccially at the beach
Overnattede 1 nat i maj 2024
Svar fra Hotel Riu Plaza Miami Beach den 21. maj 2024
Dear Duni,Thank you very much for taking the time to provide your valuable feedback from your recent experience.Please allows us remark the beach is public and only local authorities are in charge of this area.We have noted your feedback, as our guests are our priority.Hoping to have the opportunity to welcome you again.Best Regards,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Arlene

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great pool and breakfast. Nice quite area and safe.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Erica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Didn’t like the dinner
Overnattede 2 nætter i maj 2024

6/10 Okay

Luba

Synes godt om: Rengøring, service og personale
Rooms very very basic. Air conditioning was not working well
Overnattede 1 nat i maj 2024
Svar fra Hotel Riu Plaza Miami Beach den 20. maj 2024
Dear Luba,Thank you very much for sharing this information with us, it is really helpful when implementing the adequate measures.We always kindly recommend our guests not to hesitate to let our team know if something is not exactly right. our guestrooms do vary in size and layout, we do apologize that it fell short of your expectations. Please accept our apologies for any discomfort.Nevertheless, we will take note of your observations for future arrangements.Best Regards,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Malinda

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Verbleven in oceanfront room. Kamer schoon en netjes met mooi uitzicht. We kregen een leuke attentie voor ons 25-jarig jubileum. Ontbijt en diner heel goed. De bediening op het strand, de cocktails en het eten was een fijne ervaring en heel goed.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Paulina Magdalena

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024

10/10 Fremragende

Nikolay

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only thing i didn't like was chair being too close to each other at the beach even though therenisnplenty space on the sand
Overnattede 2 nætter i maj 2024
Svar fra Online Reputation Manager den 9. maj 2024
Dear Nikolay,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.You can be assured that we will record your comments and take them up with the appropriate departments.We hope you will be back soon.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 Udmærket

William

Rejste med familie
Synes godt om: Rengøring, service og personale
The location, the breakfast buffet, the outside amenities were fantastic. Our housekeeping was fantastic. Some of the other personnel left a little to be desired. Some of the information provided by staff and concessions was incorrect. And the cooling system and room itself were extremely dated.
Overnattede 4 nætter i april 2024
Svar fra Hotel Riu Plaza Miami Beach den 9. maj 2024
Dear William,We appreciate you took the time to leave your impressions regarding your recent stay with us.It is disappointing to read your stay was not perfect.We always kindly recommend our guests not to hesitate to let our team know if something is not exactly right.Thank you for sharing this information with us, it is really helpful when implementing the adequate measures.Looking forward to hosting you again.Best Regards,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Néstor

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Average
Overnattede 1 nat i maj 2024
Svar fra Online Reputation Manager den 8. maj 2024
Dear Néstor,Thank you very much for taking the time to rate us, as it is of utmost importance for us to detect if everything is going well thanks to our wonderful guests, and we see that in your case this was the case and you enjoyed a pleasant and enjoyable time in our company.We would love to have you visit us again soon and provide you with a better experience.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Miguel

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Magnífica y agradable
Overnattede 1 nat i maj 2024
Svar fra Online Reputation Manager den 7. maj 2024
Apreciado Miguel,Muchas gracias por su comentario,Queremos expresar nuestro más sincero agradecimiento por sus palabras. Su reseña nos inspira a continuar nuestro compromiso con la excelencia, y esperamos ansiosos la posibilidad de recibirlo nuevamente en cualquiera de nuestras ubicaciones para ofrecerle otra experiencia excepcional.Cordialmente, Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Beda Leticia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Está súper bien!!! Tranquila,la habitación amplia y bonita!!! La vista preciosa!!!
Overnattede 4 nætter i april 2024

10/10 Fremragende

Shaul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great proparty on the beach, hotel was clean and ground were excellent. The beach was well maintained and there was lots of loungers and umbrellas available. A couple if employees were around to help at all times. The breakfast buffet was fantastic lots of options (it’s not your start hotel egg sausage cereal) I would say it was better then the option on the NCL cruise boat. Dinner was good as well and good value, with fish beef and many other options. This is not your 5 star mega resort but a great hotel in Miami that I would return to with my family in a heart beat!
Overnattede 2 nætter i april 2024
Svar fra Hotel Riu Plaza Miami Beach Online Reputation Mana den 6. maj 2024
Dear Shaul,It is very gratifying to read your wonderful review. The best reward is to learn that our staff efforts paid off and you enjoyed your holiday.Thank you very much for choosing us.Wishing you a very happy day.Kindest wishes!Hotel Riu Plaza Miami BeachOnline Reputation Manager

6/10 Okay

Anastasiia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel needs renovation, the staff is friendly, good breakfast
Overnattede 6 nætter i april 2024
Svar fra Online Reputation Manager den 6. maj 2024
Dear Anastasiia,Thank you for sharing your experience with us!While we are glad you enjoyed the staff members service and the breakfast, it's truly saddening to hear you weren't completely satisfied with your recent experience.We hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Lenis

Rejste med familie
Very Clean and updated customer service was great Angel is the best
Overnattede 2 nætter i april 2024
Svar fra Online Reputation Manager den 2. maj 2024
Dear Lenis,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 Udmærket

Spiessberger

Overnattede 6 nætter i april 2024

2/10 Forfærdeligt

Carmen

Overnattede 2 nætter i april 2024

8/10 Udmærket

Bree

Overnattede 2 nætter i april 2024

10/10 Fremragende

Eugen, Astoria

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 4 nætter i april 2024
Svar fra Online Reputation Manager den 30. apr. 2024
Dear Eugen,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 Udmærket

DORON

Overnattede 3 nætter i april 2024

8/10 Udmærket

Fozia

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024

8/10 Udmærket

Paula

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great couple days in Miami, fun location, beach front!
Svar fra Online Reputation Manager den 25. apr. 2024
Dear Paula,We appreciate your kind words about our hotel and the time you have spent writing them.It is very valuable to us that you have fully enjoyed each and every one of the services provided in our accommodation.We only wish, with all our heart, to welcome you again at any time.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 Udmærket

Zara

Overnattede 2 nætter i april 2024

8/10 Udmærket

Hannes

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i april 2024

10/10 Fremragende

ucha

Overnattede 1 nat i april 2024

10/10 Fremragende

morissa

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful location and property
Overnattede 1 nat i april 2024
Svar fra Online Reputation Manager den 19. apr. 2024
Dear morissa,Thank you for your great review and for spending time with us at the Hotel Riu Plaza Miami Beach.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Céline

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a wonderful resort with very nice staff and great selection of food. Easy access to beach and availability of chairs and umbrellas. Would definitely go back!
Overnattede 1 nat i april 2024
Svar fra Online Reputation Manager den 18. apr. 2024
Dear Céline, Thank you for your 5-star review. We are thrilled to hear such wonderful feedback of your stay with us from the resorts and culinary offer to the service provided! It is our hope to welcome you back for another unforgettable stay in the near future!Warm regards,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Hilda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was great thank you
Overnattede 1 nat i april 2024
Svar fra Online Reputation Manager den 18. apr. 2024
Dear Hilda,We are very pleased to have read your compliments and to know that you have rated so favourably various aspects of the hotel that have contributed significantly to your exceptional experience.We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience at our establishment.We look forward to your visit.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

6/10 Okay

Monica

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Service og personale
Our room was dusty and we had no hot water, dust and stuff under the bed staff was nice and helpful
Overnattede 2 nætter i april 2024
Svar fra Online Reputation Manager den 19. apr. 2024
Dear Monica,We really appreciate that you took the time to evaluate us and to share your feedback.We are disappointed that there were some inconveniences that made an impact on your overall experience. Please rest assured that we will pass your comments to corresponding departments for further consideration as we know there is always room for improvement and we hope that you will give us a chance to host you soon again and share a more enjoyable experience.With best regards,Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 Udmærket

Leslie

Rejste med partner
Synes godt om: Rengøring, service og personale
Nice average property
Overnattede 1 nat i april 2024
Svar fra Online Reputation Manager den 17. apr. 2024
Dear Leslie,Thank you very much, first of all, for choosing to spend a few days in our company.We are honoured to have been your hosts and to receive your kind comments.We look forward to the opportunity to welcome you back in the not too distant future.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolle Lage am Strand. Eine schöne, saubere Anlage!
Overnattede 6 nætter i april 2024
Svar fra Online Reputation Manager den 16. apr. 2024
Liebe Sarah,vielen Dank, dass Sie sich die Zeit genommen haben, diese nette Bewertung über unser Hotel Riu Plaza Miami Beach zu schreiben. Wie schön, dass Ihr Aufenthalt so komfortabel war und Sie alle Aspekte Ihres Aufenthalts genossen haben.Solche Kommentare machen uns glücklich und bestätigen uns, dass wir unsere Arbeit richtig machen!Wir hoffen Sie jederzeit wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen, Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Daniella

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay at hotel Rui miami beach was incredible. Staff was super nice and helpful. Constant room service. Amazing location on the beach and just a short trolly or uber to south beach if you want some more action. Definitely a family friendly hotel. Some special notices to fredrico who works on the beach and ruben at front desk they were super friendly and really went above and beyond for us.
Overnattede 1 nat i april 2024
Svar fra Online Reputation Manager den 16. apr. 2024
Dear Daniella,Thank you very much for your feedback and positive evaluation.We are happy to know that you enjoyed our service and we hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 Udmærket

Tracy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice older property great location on Miami Beach clean with good friendly service. Only drawback was very limited menu outside of the buffet. which we did not go too. 38 dollars and we just don't eat that much food. plenty of other options walking distance from the hotel we would go back
Overnattede 3 nætter i april 2024
Svar fra Online Reputation Manager den 15. apr. 2024
Dear Tracy,Thank you very much for your comment,We would like to express our sincere appreciation for your review.Your review inspires us to continue our commitment to excellence, and we look forward to welcoming you back to any of our locations for another exceptional experience.Please be assured that we will follow up on your comments and address them with the appropriate departments.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

6/10 Okay

nicola

Synes godt om: Rengøring
Overnattede 4 nætter i april 2024

10/10 Fremragende

Ashly

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check in was a smooth process as expected from other Riu stays. Customer service was excellent! ALL the staff was kind, and helpful! (Augustin was one of the staff I remembered, who continuously made sure my stay was going okay, and he wasn’t apart of front desk staff). I wanted a specific room for my birthday and they made sure to help me with accommodations when arriving to ensure I had the perfect view i wanted. Con: Parking was $50 a day but typical for the area considering street parking is 0/0. Would definitely stay again!
Overnattede 2 nætter i april 2024
Svar fra Online Reputation Manager den 12. apr. 2024
Dear Ashly,We appreciate your words from the bottom of our hearts.Obtaining a review like the one you give us from you encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We guarantee that we take note of his observations and will proceed to manage them with the appropriate departments.We are always waiting for youYours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Diane L

Overnattede 1 nat i april 2024

10/10 Fremragende

Mary

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff. Lovely property that’s a really nice size. Not too big which makes it more personable. Right on the beach and the free Miami trolly to South Beach stops right outside. Also on the lovely boardwalk trail.
Overnattede 4 nætter i april 2024
Svar fra Online Reputation Manager den 12. apr. 2024
Dear Mary,Thank you for taking the time to write a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Meybolle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was very nice and clean. Definitely get breakfast included it’s very convenient and wide variety of options
Overnattede 4 nætter i april 2024
Svar fra Online Reputation Manager den 12. apr. 2024
Dear Meybolle,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 Udmærket

Jimena

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I did not like the bathroom door in my room
Overnattede 1 nat i april 2024
Svar fra Online Reputation Manager den 11. apr. 2024
Dear Jimena,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.Rest assured that we will take your observation into account and discuss it with the relevant departments.We hope to see you again soon!All the bestYours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 Fremragende

Amanda

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This resort was perfect!
Overnattede 3 nætter i marts 2024
Svar fra Online Reputation Manager den 12. apr. 2024
Dear Amanda,We are grateful for your words.It is of the utmost importance that our guests feel at home with us.Our goal is to know that you enjoyed your holiday in our facilities and we note that we really succeeded.We look forward to seeing you again at any of our facilities and we are looking forward to providing you with the 100% satisfactory service that characterises us so much.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager