2/10 Forfærdeligt
SIBTHEY
Rejste med familie
26. apr. 2024
Synes ikke om: Service og personale
Not sure what happened with staff at this location but they did not know what was going on. First they could not find my reservation, I had to contact Expedia to have them call the hotel; even though the hotel had previously contacted me about my stay details…. Then as I’m leaving the staff tells me I had paid for 3 nights but in fact I had only paid for 2 since I’m leaving Miami on Sunday, go figure. I think language was a little bit of an issue but who knows. Other than that the staff was friendly and having parking on premises is a plus. Location is also ideal. Would recommend but please step up your game if you have third party booking properties for you like Expedia make sure the staff knows how to handle such reservations as well, they were asking me to check Hotels.com when I have already paid for my stay a month in advance…
SIBTHEY
Overnattede 2 nætter i april 2024