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Anmeldelser af El Capitan Hotel

3.5 out of 5
El Capitan Hotel
609 W MAIN STREET, Merced, CA

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 563 af i alt 710 anmeldelser" "
Bedømmelse på 8 − Udmærket. 96 af i alt 710 anmeldelser" "
Bedømmelse på 6 − Okay. 35 af i alt 710 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 710 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 710 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,4/10

Faciliteter

9,8/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Peter J

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Ryan Anderson, Guest Experience Manager den 12. sep. 2023
Cheers! Glad we were able to provide a 10/10 stay!

10/10 Fremragende

Filip

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2022
Svar fra Christel J., Director of Rooms den 11. maj 2022
Thank you for your rating! Glad to hear it was a 10 out of 10 stay. Have a great day!

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place and easily the best Hotel in Merced
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Tonya, Mustang

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Valet was awesome! Check was easy, room comfortable. Dont charge for water and get ice on every floor or better signs
Overnattede 1 nat i maj 2024

10/10 Fremragende

Nicanor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The remodel was nice and so was the staff.
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Morgan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In downtown Merced, you’re lucky to not get mugged. But the El Capitan is an excellent hotel with great staff. Jasmine Anderson is awesome!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Luis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome
Overnattede 1 nat i maj 2024
Svar fra Ryan Anderson, Guest Experience Manager den 16. maj 2024
Thank you for this excellent rating, Luis! We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at El Capitan Hotel! We'd love to host you again someday for yet another unforgettable visit.

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is in great shape. Only negative is the limited parking in the building
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and lovely staff!
Overnattede 2 nætter i maj 2024
Svar fra Ryan Anderson, Guest Experience Manager den 16. maj 2024
Thank you for this excellent rating, Levan! We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at El Capitan Hotel! We'd love to host you again someday for yet another unforgettable visit.

10/10 Fremragende

Levan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place
Overnattede 2 nætter i maj 2024
Svar fra Ryan Anderson, Guest Experience Manager den 16. maj 2024
Thank you for this excellent rating, Levan! We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at El Capitan Hotel! We'd love to host you again someday for yet another unforgettable visit.

10/10 Fremragende

Imelda

Overnattede 1 nat i maj 2024
Svar fra Ryan Anderson, Guest Experience Manager den 16. maj 2024
Thank you for this excellent rating, Imelda! We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at El Capitan Hotel! We'd love to host you again someday for yet another unforgettable visit.

10/10 Fremragende

Chris, Petaluma

Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 11. maj 2024
Chris, thank you for rating your stay at El Capitan Hotel. We hope you had a delightful time and found everything to your satisfaction. We look forward to your next visit to continue providing an excellent service experience.

10/10 Fremragende

Roselle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bed was comfortable, place was clean and the staff were friendly and courteous. Will stay again!
Overnattede 1 nat i maj 2024
Svar fra Ryan Anderson, Guest Experience Manager den 11. maj 2024
Thank you for this excellent rating, Roselle !We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at El Capitan Hotel! We'd love to host you again someday for yet another unforgettable visit.

6/10 Okay

john

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
Clean rooms. Rude staff at desk that denied Expedia gave me free valet parking although it clearly was in details. Also, if I go to have a glass of wine, I don’t want to hear the bartender complaining about how she was reprimanded for wearing her Gaza pin and how she supports Hamas. I just wanted to enjoy myself.
Overnattede 2 nætter i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 4. maj 2024
It is regrettable that the service from a couple of our colleagues did not meet your expectations and the level of professionalism that we strive for. We continue to work on our customer service skills to ensure every guest has a pleasant stay.

10/10 Fremragende

Jane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice room. When we arrived there was a crumpled washcloth on the floor. Called the desk and they immediately came with 2 clean washcloths. We had dinner in the Rainbird in the hotel. The food (mushroom risotto and beet salad) was excellent. So was the bread! Server (Jerome H) was very attentive and professional.
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 11. maj 2024
Jane, it's delightful to know you had a top-notch experience at El Capitan Hotel. The team members do their utmost to provide memorable stays, and your rating signifies their hard work. We anticipate welcoming you back for another superb stay.

10/10 Fremragende

Feneesa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cute property, clean and great customer service.
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 3. maj 2024
We're thrilled to hear your visit to El Capitan Hotel was such a positive one! Your kind words regarding our well-appointed property and affable team members are sincerely appreciated. We're looking forward to welcoming you back for another fantastic stay.

10/10 Fremragende

Juan, Downey

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
clean nice
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 3. maj 2024
Thanks for the perfect rating, Juan! We can't wait to see you again soon for another amazing experience at El Capitan Hotel. Have a great day!

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great atmosphere and service
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 3. maj 2024
Peter, it's delightful to hear that your experience at El Capitan Hotel was to your satisfaction. We're thrilled that our atmosphere was enjoyable and that our service was top notch. We eagerly anticipate your next stay.

10/10 Fremragende

Ezequiel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy bueno
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 30. apr. 2024
Thank you for the amazing rating, Ezequiel! It's excellent you enjoyed your time at El Capitan Hotel so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Fremragende

Christopher B

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

jacob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 30. apr. 2024
Jacob, thank you for choosing El Capitan Hotel. We are thrilled to know that you had a great experience with us. We value your support and look forward to hosting you again in the future.

10/10 Fremragende

erica

Overnattede 1 nat i marts 2024
Svar fra Ryan Anderson, Guest Experience Manager den 16. maj 2024
Thank you for this excellent rating, Erica! We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at El Capitan Hotel! We'd love to host you again someday for yet another unforgettable visit.

10/10 Fremragende

Ivonne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the place! Definitely coming back ❤️
Overnattede 3 nætter i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 30. apr. 2024
Thanks for the perfect rating, Ivonne! We can't wait to see you again soon for another amazing experience at El Capitan Hotel. Have a great day!

10/10 Fremragende

Donald

Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 16. maj 2024
Thank you for this excellent rating, Donald! We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at El Capitan Hotel! We'd love to host you again someday for yet another unforgettable visit.

10/10 Fremragende

Rodrigo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s really nice and clean, the food at the restaurant is great
Overnattede 2 nætter i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 30. apr. 2024
Rodrigo, it's fantastic to hear that you enjoyed your stay at El Capitan Hotel. Your compliments about the restaurant offerings at our hotel are much appreciated. We eagerly await your return for another wonderful experience.

10/10 Fremragende

Carolyn, Murrieta

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This location and property is well kept and loved. It was clean and beautifully decorated. Perfect spot to stop and relax in a beautiful place. Staff were ki.d and helpful. Thank you for having me.
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 20. apr. 2024
Carolyn, it's fantastic to hear that you enjoyed your stay at El Capitan Hotel. Your compliments about the welcoming staff and the serene ambiance of our hotel are much appreciated. We eagerly await your return for another wonderful experience.

10/10 Fremragende

Carmen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pet friendly
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 20. apr. 2024
Carmen, it's great to hear you and your pet had a pleasant experience at the El Capitan Hotel. Your high rating speaks volumes and we thank you for that! We hope to see you again in the near future. Safe travels.

10/10 Fremragende

Zenaida

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love staying here.
Overnattede 2 nætter i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 18. apr. 2024
Zenaida, it's wonderful to see you enjoy staying with us here at El Capitan Hotel! We look forward to welcoming you back for another superior experience. Thank you for choosing us for your travels.

10/10 Fremragende

Mitchell

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff starting with the valet. Parked my over sized van for me with a smile. Front desk was great. Pointed me to a few great restaurants only a couple minutes walk away. Room was much better than I thought. Big tv and very comfortable bed and pillows. Shower could have had a little more power but was nice. Will definitely return if business brings me back.
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 18. apr. 2024
Mitchell, it's fantastic to hear that you enjoyed your stay at El Capitan Hotel. Your compliments about our terrific staff, ideal location and well-appointed room accommodations are much appreciated. We eagerly await your return for another wonderful experience.

8/10 Udmærket

Isabel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved this hotel character and location. The staff were very nice and helpful. The location is great and there are many restaurants and stores nearby.
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 30. apr. 2024
Isabel, it's delightful to hear that your experience at El Capitan Hotel was to your satisfaction. We're thrilled that our team members' friendliness was enjoyable and that it has inspired a return visit. We eagerly anticipate your next stay.

10/10 Fremragende

Todd

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
El Capitan was a great place for my daughter and I to stay while she was making a campus visit to UC Merced. It was easy to find off the freeway but far enough away to not be inundated with road noise. We loved the artwork and furnishings, and the rooms had everything we needed for an overnight stay. The staff were helpful and friendly and the area around the hotel had an old town charm with various shops and wall murals to decorate our ambulations.
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 18. apr. 2024
Todd, it's great to hear you had a pleasant experience at El Capitan Hotel. Your high praise speaks volumes and we thank you for that! We hope to see you again in the near future. Safe travels.

8/10 Udmærket

Perry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The parking is a pain, and they have no where to just get a quick snack, no vending machines. You have to actually order stuff at the cafe.
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 11. apr. 2024
Perry, we thank you for your review. Your feedback allows us to address areas that need attention, and we will be sure to discuss these points moving further.

10/10 Fremragende

Michael

Overnattede 2 nætter i marts 2024
Svar fra Ryan Anderson, Guest Experience Manager den 30. apr. 2024
Michael, thank you for choosing El Capitan Hotel and leaving a rating. It seems that you had a wonderful stay and we are thrilled you chose us for your visit. We hope to have the opportunity to welcome you back in the future.

10/10 Fremragende

Lisa, Reno

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, nice rooms, easy parking
Overnattede 2 nætter i april 2024
Svar fra El Capitan Staff den 8. apr. 2024
Thank you so much for your feedback. We hope to see you back in the future

10/10 Fremragende

Alex, Oss

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 30. apr. 2024
Alex, it's delightful to see that you've had an excellent stay at El Capitan Hotel. Your positive feedback makes a world of difference. Our whole team eagerly awaits your return in the future!

10/10 Fremragende

Nancy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was very impressed with the quality of the room. Everything was beautiful walking distance to great bars, restaurants. overall I would stay here again.
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 11. apr. 2024
Nancy, thank you for sharing such a positive experience! At El Capitan Hotel, we take pride in our convenient location and are glad that you find it beneficial for your visits to Merced. We're thrilled to be your hotel of choice and eagerly await your next stay with us.

10/10 Fremragende

Cecil, MILL VALLEY

Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 30. apr. 2024
Cecil, thank you for your 5-star rating! We're thrilled to hear that you enjoyed your stay at El Capitan Hotel. We look forward to welcoming you back again on your next visit.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved it
Overnattede 1 nat i april 2024
Svar fra Ryan Anderson, Guest Experience Manager den 11. apr. 2024
James, it's wonderful to hear you enjoyed your stay at El Capitan Hotel. We're thrilled you found our location excellent and we eagerly anticipate your return. Safe travels until then!

10/10 Fremragende

Martha

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Ryan Anderson, Guest Experience Manager den 30. apr. 2024
Thanks for the fantastic rating, Martha! It's outstanding we could exceed your expectations during your stay at El Capitan Hotel. We're all looking forward to your next stay with us.

10/10 Fremragende

Chryl, Indianapolis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We thoroughly enjoyed our stay! The room was clean, nice and quiet. The valet parking came in handy when the weather was rainy. Everyone was friendly and attentive to our needs. We will definitely stay again next time we’re in town!
Overnattede 5 nætter i marts 2024
Svar fra Ryan Anderson, Guest Experience Manager den 3. apr. 2024
Chryl, we're thrilled you had a stellar experience during your stay at El Capitan Hotel. Your feedback is greatly valued and we hope to see you again in the near future. Thank you for your high rating!

10/10 Fremragende

Mario

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property and staff!!
Overnattede 1 nat i marts 2024
Svar fra Ryan Anderson, Guest Experience Manager den 3. apr. 2024
Mario, it's wonderful to hear your praise for El Capitan Hotel. We value your compliment toward our supportive and welcoming team members. We're excited to welcome you back for another great experience in the future.

2/10 Forfærdeligt

Wassam

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Ryan Anderson, Guest Experience Manager den 29. mar. 2024
Wassam, it's disappointing to learn that your stay didn't completely meet your expectations and we regret to notice the low score you've assigned us. We're committed to improving guest experiences and your feedback is vital in this endeavor. It's our hope that, should you visit the area again, you'll consider granting us the opportunity to provide an experience that better reflects or exceeds your expectations.

8/10 Udmærket

- SMiLE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Ryan Anderson, Guest Experience Manager den 29. mar. 2024
We appreciate you sharing this positive rating, Smile! The comfort of our guests is important to us so we can't wait to see you back again at El Capitan Hotel. We want to share an even more enjoyable experience with you next time.

8/10 Udmærket

Jessica

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel is beautiful, clean, and has friendly staff. I like that there are a couple of attached dining options. One notably bad thing during my stay was the noise level. They provided a pair of earplugs (just one pair even though it was a reservation for two), and I quickly learned why: there's a club or some kind of nightlife venue nearby which has music that you can hear loud and clear all through the night. Not to mention the train that goes by in the wee hours of the morning. I was awakened a lot each night. Besides that, you can hear a conversation in the next room as though the other guests are right at your bedside. I liked staying here, but it wasn't the easiest to get a good night's sleep. The other complaint is that there's no microwave in the room.
Overnattede 2 nætter i marts 2024
Svar fra Ryan Anderson, Guest Experience Manager den 11. apr. 2024
Jessica, thank you so much for your feedback. While it's great to hear you enjoyed some aspects of your stay, we do regret to hear about the noise related inconveniences you experienced. It's unfortunate you found the sleeping arrangements to be less than ideal and felt interrupted by sounds. We do strive to ensure a peaceful environment and efficient facilities for all our guests. We hope you might consider giving us another opportunity to better serve you in the future.

10/10 Fremragende

Jesse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Ryan Anderson, Guest Experience Manager den 29. mar. 2024
Jesse, thank you for choosing El Capitan Hotel. We're delighted you had a stellar experience with us. We appreciate your support and look forward to hosting your next visit.

10/10 Fremragende

Marilou

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful and very clean hotel. Enjoyed our stay and loved that it was pet friendly.
Overnattede 1 nat i januar 2024
Svar fra El Capitan den 24. mar. 2024
Thank you so much for your wonderful feedback. We hope to see you in the future

10/10 Fremragende

Dean

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best place to stay in Merced, plus pet friendly
Overnattede 1 nat i marts 2024
Svar fra El Capitan den 24. mar. 2024
Thank you so much!

10/10 Fremragende

Angie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place to stay!
Overnattede 1 nat i marts 2024
Svar fra Ryan Anderson, Guest Experience Manager den 23. mar. 2024
Thank you so much for staying with us here at El Capitan Hotel, Angie! See you next time!

10/10 Fremragende

Sheri

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Valet parking was a plus & the bed was amazingly comfortable. The staff was very accommodating & polite.
Overnattede 1 nat i marts 2024
Svar fra Ryan Anderson, Guest Experience Manager den 23. mar. 2024
Thank you for your kind words regarding our staff, Sheri! We will be sure to pass along your compliments. Can't wait to host you again soon!

10/10 Fremragende

Kelly

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff. Cool and quaint.
Overnattede 2 nætter i marts 2024
Svar fra Ryan Anderson, Guest Experience Manager den 23. mar. 2024
We appreciate your flattering remarks regarding our staff, Kelly! It's fantastic that they were able to make a positive impact on your stay. Hope to see you again soon!