Dear Sussi, Thank you for choosing our Resort and for finding time to post your review. We are concerned to read such review as we take all comments very seriously. We have been informing all our agents and information about the works has been on our website /other booking portals and updated regularly, therefore we find it strange that you were not aware at booking stage or prior to your arrival. Our chefs do their utmost to present a variety of starters, main dishes and desserts to satisfy all our guests and we receive very good reviews on both the service and the food, yet, it is also a matter of taste. It is very unfair to claim an incident which was neither pointed out to us during the stay nor medically checked and proven. Our Housekeeping department has policies and procedures (which are logged) in place to make sure that all the rooms, public areas and grounds of the Resort are thoroughly checked and kept at very high standards. We would appreciate if you contact us directly. Kind regards, Karolina P Sales Executive

Dear Sir/Madam, We are grateful and appreciate that you have chosen to stay at the Ramla Bay Resort for your holiday in Malta and found time to post your review. We are glad to learn that you thoroughly enjoyed your stay. It is always very pleasing to receive such positive feedback. Thank you for praising our staff and appreciating the Resort' s cuisine. We look forward to hosting you once again in future. Warm regards, Karolina P Sales Executive