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Anmeldelser af Hotel Grand Chancellor Melbourne

4 out of 5
Hotel Grand Chancellor Melbourne
131-137 Lonsdale Street, Melbourne, VIC

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 395 af i alt 1011 anmeldelser" "
Bedømmelse på 8 − Udmærket. 352 af i alt 1011 anmeldelser" "
Bedømmelse på 6 − Okay. 149 af i alt 1011 anmeldelser" "
Bedømmelse på 4 − Dårligt. 73 af i alt 1011 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 42 af i alt 1011 anmeldelser" "

8,4/10

Rengøring

8,8/10

Service og personale

7,8/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Bo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super fint sted.
Super fint sted med centralt belligenhed. Dejeligt rent og flink personale. Eneste lille minus morgenmads buffe lidt kedelig.
Overnattede 3 nætter i januar 2023

8/10 Udmærket

Natasha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was only there for a night but it was a lovely place to stay. Only thing I think that could be improved is adding a ramp entrance along side the stairs to make it more accessible to less abled people.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Patrick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Desk staff was outstandi g with their friendly polite service. Nita in particular was a charming professional.
Overnattede 7 nætter i maj 2024

8/10 Udmærket

Aiden

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Alex

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Loved the stay here. The rooms were very clean and well maintained. The only reason I am marking down is because the elevators kept breaking which was really annoying, but the staff were super helpful.
Overnattede 1 nat i maj 2024

8/10 Udmærket

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfectly ok inexpensive hotel
Overnattede 1 nat i april 2024

6/10 Okay

Laura

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property is very run down for the price, but is in a fantastic location
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Ging

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good hotel. Rooms a bit small but oversll ots good
Overnattede 3 nætter i april 2024
Svar fra Regards, Hotel Grand Chancellor Melbourne den 4. maj 2024
Thank you for sharing your amazing experience with us! We are thrilled to hear that you enjoyed your stay and found our staff to be professional and caring. We are glad you had such a wonderful time and we hope you’ll come back to see us again soon.

8/10 Udmærket

Greg

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, safe, close to transport
Overnattede 2 nætter i april 2024
Svar fra Regards, Hotel Grand Chancellor Melbourne den 4. maj 2024
Thank you for sharing your amazing experience with us! We are thrilled to hear that you enjoyed your stay and found our staff to be professional and caring. We are glad you had such a wonderful time and we hope you’ll come back to see us again soon.

10/10 Fremragende

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovey stay
Overnattede 1 nat i april 2024
Svar fra Regards, Hotel Grand Chancellor Melbourne den 4. maj 2024
Thank you for sharing your amazing experience with us! We are thrilled to hear that you enjoyed your stay and found our staff to be professional and caring. We are glad you had such a wonderful time and we hope you’ll come back to see us again soon.

8/10 Udmærket

Rosemarie B

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place to stay.
Overnattede 5 nætter i april 2024

8/10 Udmærket

Claire

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nothing to fault except 2 lifts are not enough. Long wait on a morning
Overnattede 2 nætter i april 2024

10/10 Fremragende

Maria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were friendly and supportive with assisting with personal needs and transporting to events. The rooms were also clean and convenient.
Overnattede 4 nætter i april 2024
Svar fra Regards, Hotel Grand Chancellor Melbourne den 4. maj 2024
We appreciate your feedback about your recent stay and we are very glad to hear our staffs are very helpful! We are continually wishing to improve the experience for our guests, and this constructive feedback will be taken on board to help make improvements for future guest’s experience. We do hope we can welcome you back in the future.

10/10 Fremragende

Seetharaman

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Located in a nice location,CBD. Very close to China Town and lots restaurants to choose. One plus kilometres to Federation square and other landmarks. The front office staff are exceptionally friendly and helpful.I really enjoyed my three nights stay in this property.
Overnattede 3 nætter i april 2024
Svar fra The Team at Hotel Grand Chancellor Melbourne den 17. maj 2024
Dear Seetharaman,We would like to thank you for taking the time to let us know how much you enjoyed your stay.We ae so pleased you enjoyed the service from the team here are Hotel Grand Chancellor and that the hotel facilities suited your needs so well.We look forward to seeing you again soon.Kind Regards

10/10 Fremragende

sheri-anne

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent position, great room, comfy bed and valet parking awesome. Lovely breakfast . Will book again for sure .
Overnattede 1 nat i april 2024
Svar fra Regards, Hotel Grand Chancellor Melbourne den 4. maj 2024
We are delighted to hear from you, The HGC family is looking forward to seeing you again

4/10 Dårligt

Joel

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was charged extra for a child’s bed id already booked. The lift was not working upon leaving and we were delayed 45 mins. Staff were unsympathetic about it. Rooms are small. Very small. Cleaners left wet towels in the room every day. Rubbish bins were not emptied. Gym was pathetic. Pool area was average. Rubbish in water. Very far from “Grand” will not stay again.
Overnattede 3 nætter i april 2024

6/10 Okay

Ashlee

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property was in a great location for our needs and had very convenient parking options. Service was friendly. The room was clean. However, it was very dark and dingy, The walls and ceiling looked like a patchwork of paint and plaster, the bed had a large, sloping ridge in the middle pushing both my partner and I to the edges in our sleep all night, and the shower was so tiny I almost didn’t fit let alone my broad shouldered husband. In summary it was good for Location, service, and cleanliness, but was not comfortable and needs some TLC
Overnattede 1 nat i april 2024
Svar fra The Team at Hotel Grand Chancellor Melbourne den 17. maj 2024
Dear AshleeThank you for taking the time to provide feedback about your recent stay.We are continually wishing to improve the experience for our customers, and this constructive feedback will be forwarded to the Department Heads to work on this feedback to make improvements for future guests experience.We do hope we can welcome you back in the future.Kind Regards

6/10 Okay

graham

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast was great parking was not
Overnattede 1 nat i marts 2024

8/10 Udmærket

MARCO

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Roof top pool was great due to the hot weather...
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jacque

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very central to all we needed, parking was a breeze, drinks at the bar good breakfast 😋
Overnattede 1 nat i marts 2024

10/10 Fremragende

Katherine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and convenient hotel. The rooms were modern and good aircon. Pool was lovely but desperately needed some shade umbrellas. Breakfast produce was fresh and well prepared. Would recommend!
Overnattede 1 nat i marts 2024
Svar fra Best Regards, Hotel Grand Chancellor Melbourne den 4. maj 2024
We appreciate your feedback about your recent stay and we are very glad to hear our staffs are very helpful! We are continually wishing to improve the experience for our guests, and this constructive feedback will be taken on board to help make improvements for future guest’s experience. We do hope we can welcome you back in the future.

10/10 Fremragende

Shelby

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is so close to shops and restaurants.
Overnattede 1 nat i marts 2024
Svar fra Best Regards, Hotel Grand Chancellor Melbourne den 4. maj 2024
Thank you for sharing your amazing experience with us! We are thrilled to hear that you enjoyed your stay. We are glad you had such a wonderful time and we hope you’ll come back to see us again soon.

10/10 Fremragende

Matt

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean property friendly staff
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Jane

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Very friendly, helpful staff, walking distance to theatre’s, great rooms clean and comfortable.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Penny

Rejste med partner
David at receptions was amazing. Very very friendly and accommodating.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Lynne Barbara

Overnattede 3 nætter i december 2023

8/10 Udmærket

Debbie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Good
Easy quick check in Clean comfortable room Beautiful renovated bathroom thou shower is poorly designed water pours out all over the floor Nice buffet breakfast Happy hour 4-6 in lounge bar Easy to get around and close to everything If the price is right I would stay again
Overnattede 1 nat i februar 2024

4/10 Dårligt

Lillian

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The elevator was out of order for the entire 5 days when we stayed there. It was a very bad experience! We never want to stay there again !
Overnattede 5 nætter i februar 2024

8/10 Udmærket

Amanda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Staff were friendly and helpful. Shower was amazing and bed very comfortable. We had a roll away bed which was also comfortable and the room was spacious even with the extra bed. We paid a ridiculous price as it was Taylor Swift weekend, that’s my only gripe!
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great staff & location
Great location, there's a bus stop and tram stop within walking distance and Chinatown is right behind you. Plenty of food options and nearby shopping. Staff greeted us when we arrived and left, everyone was really really lovely to deal with. The only 2 things we weren't impressed with were that the lock was broken on the inside (as in we couldn't lock the door after entering but the door can't be opened from the outside without a card, so we just let it slide). Our room weren't cleaned as we had a do not disturb sign on but housekeepers also didn't clear the rubbish that we had left outside as it was too big for the trash can in the room for the 3 days / 2 nights that we were there. Other than that, they were faultless.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Marc

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We appreciated the disponibility and kindness of the person who did check in and check out ; same appreciation concerning breakfast staff
Overnattede 2 nætter i februar 2024

4/10 Dårligt

ka lai Garnet

Overnattede 2 nætter i februar 2024

8/10 Udmærket

TAKAYUKI

Overnattede 2 nætter i februar 2024

8/10 Udmærket

Courtney

Overnattede 1 nat i februar 2024

10/10 Fremragende

christopher, Cranbourne nth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great for going to the theatre seeing a live show. Good value and the room was up to date.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Bill

Overnattede 1 nat i februar 2024

8/10 Udmærket

Ann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location for our purposes - going to Her Majesty's. Good dining options within easy walk of the hotel. The room was good value for money.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Bo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Bill

Overnattede 1 nat i februar 2024

6/10 Okay

Bernie

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved my stay, the only thing I felt was that the shower was a little unsafe.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Wolfgang

Overnattede 1 nat i januar 2024

10/10 Fremragende

Edmund

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly staff and great room.
Friendly staff and nicely refurbished room. Great location for the Comedy Theatre and shopping.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Rick

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Jodie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
.
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Tracy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was very clean, comfortable beds and good sized room. The hotel was very central, easy walking to trams and restaurants.
Overnattede 3 nætter i januar 2024

6/10 Okay

melissa

Rejste med familie
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Paid for my child to stay they did not set up a roll away bed Then the lady at reception had an attitude and seemed all to difficult to get a roll away then had the audacity to say we will be charged for the bed even though we paid for the extra person
Overnattede 1 nat i januar 2024

10/10 Fremragende

Marilyn

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient location for us. Bit disappointed the cafe only opened for breakfast.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

Margaret

Synes godt om: Rengøring, service og personale, værelsets komfort
3 nights @ Aus Open
Stayed here for 3 nights the first week of the Aus Open. We chose this hotel for its rooftop swimming pool as Melbourne is always hot in January. Pool was nice but the journey through the door on Level 17 need some serious work. Needs to be upgraded as well as the entry to the gym. Beds were comfy and our corner room (1506) with lots of light was great.
Overnattede 3 nætter i januar 2024