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Anmeldelser af Riad Mama H&K

3.5 out of 5
Riad Mama H&K
21 Rue Kanout Zitouna Médina, Meknes

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 29 af i alt 57 anmeldelser" "
Bedømmelse på 8 − Udmærket. 12 af i alt 57 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 57 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 57 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 57 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Khuram

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had to wait 20 mins for someone to come and open the door. Kept knocking on door no one was at reception so we had to ask the neighbors to call the person and then he took another 25 mins to come. Facility was so dirty and no towels in the room
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Jenifer, Ciudad de Mexico

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrible. El baño estaba lleno de hongo y salitre. Un peligro para la salud. Dormimos vestidos y no tuvimos el valor de bañarnos. Solo nos quedamos una noche de las 2 que teniamos programadas. El recepcionista solo habla arabe y un poco de frances. Por lo que comunicarnos fue imposible. El lugar mas asqueroso que nos quedamos en todo Marruecos
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
とても親切なゲストハウス
とても親切なホストの方で、到着が23時を超えたにも関わらず待っていてくれました。 また出発前からも早く返事をくれたので安心でした。
Overnattede 1 nat i december 2023

10/10 Fremragende

mohammad

10/10 Fremragende

mohammad

Overnattede 1 nat i december 2023
Svar fra Jaime den 30. dec. 2023
Thank you so much

4/10 Dårligt

Jose Carlos

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

6/10 Okay

Masahito

Overnattede 1 nat i november 2023

10/10 Fremragende

Joelle Beaulieu-Gagnon

Overnattede 1 nat i maj 2023
Svar fra Jaime den 16. maj 2023
Merci beaucoup, ce fut un plaisir de vous avoir avec nous et nous espérons vous revoir bientôt

4/10 Dårligt

Richard

Overnattede 3 nætter i marts 2023

6/10 Okay

Janice

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Very nice staff, great looking property but issues
The manager and worker were very sweet and we loved the look of the property/the rooms but we were disappointed when I couldn't get my toilet to flush (it finally did but then the water ran the entire time), the hot water to work or electricity to be reliable. Also, as nice as the staff was, they spoke no English at all which was difficult. If it wasn't for my broken Arabic, it would have been impossible to communicate with them.
Overnattede 3 nætter i februar 2023

6/10 Okay

Linda

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Faciliteter
The inside of the Riad is cute and when I have taken guests in the past, they really liked it. It was what they expected of Morocco. But there are also inconveniences and disappointments. Too far into the medina for parking, so get lucky finding a street spot, carrying in your stuff and finding. Dark, depressing, but you could turn on lights. Heater worked, but not the TV. Shower a trickle and you had to hug the wall to get wet. Breakfast too late for us, so no idea if good. Jaime nice, and gave his personal WhatsApp number (which i dont have) in case we needed help. There was another young man on property to open the door when we returned from dinner. Nothing bad, just not really worth repeating again.

10/10 Fremragende

Osama

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly and clean, in the heart of the old city walking distance to everything. If you like the historic place to stay in this is the one.
Svar fra Jaime den 19. jan. 2023
Thank you for your kind message, was a pleasure to have you with us

8/10 Udmærket

Gerd Alfred

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Schöne empfehlenswerte Unterkunft.
Wunderschönes Riad fußläufig zu allen Sehenswürdigkeiten. Freundlicher Besitzer. Sehr gute Matratzen. Kleines, aber liebevoll eingerichtetes Zimmer. Sehr gutes Preis-Leistungsverhältnis. Weniger gut: kaum Ablagemöglichkeiten und schwache Beleuchtung.
Overnattede 2 nætter i januar 2023
Svar fra Jaime den 7. jan. 2023
Vielen Dank für Ihren Kommentar, wir hoffen, Sie bald wieder hier zu sehen

8/10 Udmærket

Alessandro

Overnattede 1 nat i januar 2023
Svar fra Jaime den 7. jan. 2023
Gracias

2/10 Forfærdeligt

Vinod

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Photos are deceptive - Parking is a mile away. The only way to get to the Riad is by walking uphill on a steep filthy road. It is dark and dinghy inside. It was so bad that we had to abandon it and go stay elsewhere.

2/10 Forfærdeligt

Amadeo

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, værelsets komfort
Desastre
El tipo que nos recibió era el dueño del hotel y se hizo pasar por su empleado, nos pidió el dinero por anticipado y pague en cash, no había agua, ni toallas, papel higiénico, nada. No te dejaban entrar más tarde de las 11:30 o eso nos advirtió. Desayuno catastrófico. Pasamos 2 noches sin poder ducharnos, preguntamos por el simpático “ empleado “ que nos recibió y nunca dio la cara, tenía a un matón en su puesto lidiando con las quejas de más gente, negociando descuentos del 20% para evitar quejas de clientes de booking. Pediros enérgicamente que hagáis algo al respecto de este alojamiento para que nadie más pase lo que nosotros pasamos. Ni factura nos dieron. Muchas gracias
Overnattede 2 nætter i december 2022
Svar fra Jaime den 7. jan. 2023
Su comentario no mereceria respuesta si no fuera porque està lleno de falsedades, para empezar por el final, la factura le fue preparada y entregada. No pedimos el dinero por anticipado, solicitamos el pago al efectuar el check-in, practica habitual en cualquier establecimiento hotelero, usted pago en cash porque asi lo prefirio en lugar de hacerlo con tarjeta de credito. No impedimos la entrada a nadie por la noche, ante su pregunta sobre si era posible volver cerca de la medianoche le indicamos que no habia ningun problema. Es absolutamente falso que la habitacion careciese del equipamiento en los cuartos de bano, el segundo dia solicitaron una toalla mas y papel higienico y se les entrego. En cuanto a su insultante calificativo de "maton" sobre la persona que les atendio demuestra una vez mas su falta de respeto y educacion. Esperamos no volver a tener ocasion de verles por nuestras instalaciones.

8/10 Udmærket

Audrey

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bon séjour
Très beau riad. Très belle suite. Personnel très sympathique, serviable et de bons conseils. Seul bémol : la salle de bain était glaciale et l'eau de la douche à peine tiède (le matin).
Overnattede 2 nætter i december 2022
Svar fra Jaime den 7. jan. 2023
Merci beaucoup

8/10 Udmærket

ALBERTO

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Precioso riad
El Riad es impresionante, todo en muy buen estado y decorado con mucho gusto. Jaime y la familia que vive alli son estupendos y muy simpáticos. La ubicación es excelente, dentro de la medina pero de acceso fácil. Mi habitación estaba muy limpia y era muy bonita. Se dormía de lujo. Sólo tengo unos peros sobre la confortabilidad, el agua caliente no llegaba bien, ni tampoco el wifi, y no había casi lugar donde dejar el equipaje o la ropa. Y algo de ruido hasta medianoche.
Overnattede 2 nætter i december 2022
Svar fra Jaime den 14. dec. 2022
Muchas gracias por su comentario, esperamos verle de nuevo pronto

10/10 Fremragende

Simone

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Siamo stati degli ospiti soddisfatti della struttura. Un posto molto particolare, elegante, aristocratico e gestito da persone molto attente. Mi piacerebbe tornarci, ci hanno mostrato anche i lavori di ampliamento in corso, renderanno questo Riad davvero unico. Voglio solo suggerire per migliorare il servizio, di indicare delle informazioni più precise sul parcheggio.
Overnattede 1 nat i august 2022
Svar fra Jaime den 14. dec. 2022
Grazie mille per il tuo commento, è stato un piacere averti con noi.

6/10 Okay

Emilie

Synes ikke om: Rengøring
Bon accueil, le propriteaire est sympathique. Malheureusement L'ensemble nest pas a la hauteur des photos et du descriptif. Draps tachés de chewing gum, tapis de douche troué et pas de poubelle. Petit dejeuner ok (bonne confitures maison !!) qui meriterait plus de produit frais et maison
Overnattede 1 nat i august 2022
Svar fra Jaime den 14. dec. 2022
Merci

10/10 Fremragende

Tracey

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff met us at the market to escort us to the hotel. Awesome. Very appreciated. The breakfast was Devine and customer service was fantastic. Definitely on my list to stay at upon my return. Enjoy. 👍
Overnattede 2 nætter i juni 2022
Svar fra Jaime den 17. jul. 2022
Thank you so much for your very nice comment

2/10 Forfærdeligt

Mohannad

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Falsely advertising that parking is available, you are on your own. Your best bet is to park your car on the street about 200 m away and walk with your luggage. Breakfast is inferior (an overdose of sugar) not well prepared coffee. No eggs, no fruits. On the third day of our stay, we waited for breakfast for more than 90 minutes. No body was in the hotel to serve breakfast. Nobody was in the hotel, period. I called the owner 3 times, he did not even pick up the phone. Sent him an email, not even an apology. We were left without coffee, tea or breakfast. Options in the neighborhood were not that great. It doesn’t get any worse. As you exit the Riad, you walk into a smelly ally. Upon returning into the Riad, you will have to keep knocking until someone inside hears you and open the door, often that is done by children. No cold water. Lighting in room is not comfortable. A bit noisy room. Facility has a good WiFi. In room only, no WiFi in breakfast area. Furniture is broken. I was encouraged to go to the terrace to find piles of old furniture and not a place to sit or relax. It looks like the property is taken care by only one person: he cooks, serves food, cleans dishes, cleans rooms, cleans bathrooms, carry your luggage, … Overworked. No trash bins in rooms, no safe, no fridge.
Overnattede 5 nætter i maj 2022

10/10 Fremragende

Émilie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Je suis trés contente, et reviendrai avec plaisir
Equipe super. Le cadre est magnifique.
Overnattede 1 nat i marts 2022
Svar fra Jaime den 30. mar. 2022
Merci beaucoup pour votre aimable commentaire et nous espérons vous revoir dans votre maison à Meknès

10/10 Fremragende

Christian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Après avoir séjourné dans plusieurs villes marocaines, à chaque fois dans des Riads, c'est celui qui m'a le plus marqué. L'accueil était magnifique, comme partout ailleurs. La différence est que nous avons été accueilli par le propriétaire, qui représente la cinquième génération et qui a toujours habité là. C'est un Riad typique et authentique. En plus, il est idéalement situé au coeur de la Médina. Tout se fait aisément à pied. Si vous êtes de passage dans le coin, vous pouvez y séjourner les yeux fermés.
Overnattede 1 nat i oktober 2021
Svar fra Jaime den 3. dec. 2021
Merci beaucoup pour votre très gentil commentaire, ce fut un réel plaisir de vous avoir avec nous et j'espère vous revoir bientôt à temps

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i juni 2021
Svar fra jaime den 1. jul. 2021
merci

10/10 Fremragende

Noman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2021
Svar fra Jaime den 18. jun. 2021
Thank you so much, hope to see you back soon

8/10 Udmærket

Veronika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice stay in the Medina
An authentic riad in the Medina, it was a great experience for us to stay here. The rooms are quite dark because the windows are tiny and it's cold inside. Breakfast was only white flour items. The staff was nice and polite
Overnattede 2 nætter i maj 2021
Svar fra Jaime den 15. maj 2021
Thank you very much for your comment and very happy you liked the Riad. As you know the Riad is inside the Medina and inside the Medina all houses have small windows because normally their construction is very old. To fight the cold weather we have placed in every room air conditioning that normally put the temperature at a very nice level. Breakfast normaly includes also cheese and omelettes except when you ask not to be served those dishes. It was a real plasure to have you with us and hope to see you back soon.

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I am more than pleased with my stay at Riad Mama! Jamie and Mohammed went out of their way to make sure we had a wonderful stay and made our visit very special. They both know the city very well and have good connections. All of their recommendations were spot on. The room was also perfect for me and my boyfriend. The bed was comfortable and we had everything we needed. We will definitely be staying here next time we are in Meknes! Thank you, for our pleasant stay.
Overnattede 6 nætter i februar 2021
Svar fra Jaime den 23. feb. 2021
Thank you very much for your so nice comment, it was really a pleasure to have you with us and we hope to see you back soon to the Riad where you will always find your home in Meknes.

10/10 Fremragende

ALBAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super séjour dans ce Riad à Meknes. Je recommande.
Overnattede 1 nat i marts 2020
Svar fra Jaime den 10. mar. 2020
Merci beaucoup pour votre très gentil commentaire, ce fut un réel plaisir de vous avoir avec nous et j'espère vous revoir bientôt à temps

10/10 Fremragende

Kelsey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
5th generation Riad
This place was so lovely. The salon and room were so ornate, you could tell a lot of the finishes were original and it was one of the loveliest beds I’ve ever slept in. The host gave us a great map of Meknes, a perfect restaurant location (go to Aisha!) and shared the family story of living in the Riad for generations.
Nice chairs in the room for laying out clothes or unplacking
View of the Riad from outside
Overnattede 1 nat i februar 2020
Svar fra Jaime den 21. feb. 2020
Thank you very much for your very nice comment, was a real pleasure to have you with us and we hope to see you back soon

6/10 Okay

Paul

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Disappointed
No parking as promised, hard to find, staff a little rude
Overnattede 1 nat i december 2019
Svar fra Jaime den 26. dec. 2019
A bit surprised by your comment, there is a parking no more than 150 meters from the Riad and we offer you one of the three places we have just in front but you refused to bring the car here. The GPS details are clear for everybody. A bit rude? don't know exactly what you mean after having tried to explain you everything about the Medina and what to see, no idea what you were waiting for from our staff.

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Una notte a meknes
Overnattede 1 nat i december 2019
Svar fra Jaime den 26. dec. 2019
No comments

8/10 Udmærket

Alain

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i november 2019
Svar fra Jaime den 10. dec. 2019
Thank you

8/10 Udmærket

Carlos

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019
Svar fra Jaime den 5. dec. 2019
Muchas gracias por su valoración

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019
Svar fra Jaime den 1. dec. 2019
Thank you

8/10 Udmærket

Bob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay.
Good location, staff was awesome and our room was comfortable.
Overnattede 1 nat i oktober 2019
Svar fra Jaime den 2. nov. 2019
Thank you so much for your kind comment

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good building and prefect collections. That’s very special location.
Overnattede 1 nat i oktober 2019
Svar fra Jaime den 31. okt. 2019
Thank you so much for your kind comment

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing way to experience Meknès!
Jaime and Youssef were incredible hosts and took the time to get you familiar with the area and make you feel right at home. The whole experience was like stepping back into the past. You’re staying in the heart of the Old Medina.
Overnattede 2 nætter i oktober 2019
Svar fra Jaime den 16. okt. 2019
Thank you so much for your nice comment

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2019
Svar fra Jaime den 10. okt. 2019
Thank you

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2019
Svar fra Jaime den 1. okt. 2019
Thank You

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
COZY, WELL LOCATED, GREAT BREAKFAST
It was an amazing experience with an excellent service. The rooms are well decorated, clean, colorful, cozy and comfortable. It is a perfect location. You get to walk through the small streets full of little shops and restaurants. The breakfast was nice, they have a roof top terrace with a great view
Overnattede 2 nætter i september 2019
Svar fra Jaime den 27. sep. 2019
Thank you so much for your very kind comment, was a real pleasure to have you with us and hope to see you back again not late on time

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Authentic, very cute and well located Riad
Authentic Morrocan Riad, well decorated with very nice breakfast and excellent customer service. It is located in the medina. It was a lovely experience to walk through those small street to reach Mama H&K Riad. I can recommend it without hesitation.
Overnattede 2 nætter i september 2019
Svar fra Jaime den 27. sep. 2019
Thank you so much for your very kind comment, was a real pleasure to have you with us and hope to see you back again not late on time

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Riad in ottimo stato con dei pavimenti e mobilio bellissimi. Le camere sono deliziose e accoglienti. La posizione e' strategica in una via tranquilla e pulita. Se si viene con la macchina si puo parcheggiare tranquillamente sulla strada appena fuori le mura della medina. Il riad e' ben segnalato e le persone sono molto tranquille e danno indicazioni senza diventare inopportune. Il personale del riad e' educato e disponibile a dare preziosi consigli. Da ritornarci assolutamente!
Overnattede 1 nat i september 2019
Svar fra Jaime den 3. okt. 2019
Grazie mille per il tuo gentile commento, è stato un piacere averti con noi e speriamo non molto tempo di vederti di nuovo qui

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i september 2019
Svar fra Jaime den 20. sep. 2019
Thank you

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personnel souriant, aimable. Riad bien situé. Architecture, décoration et mobilier luxeux et très esthétiques. Clim empeccable. Litterie confortable.
Overnattede 3 nætter i september 2019

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Da favola!!
Riad curatissimo, veramente bello, tutto in stile marocchino. Sala fantastica. Staff gentilissimo e disponibile. Camera piccolina ma funzionale e carina, con bagno spazioso e pulito. Ottima colazione. Unica piccola pecca, l assenza di parcheggio, come invece previsto nella prenotazione... Il Riad si trova all interno della Medina, e davanti ad esso in realtà ci sarebbero due/tre posti pubblici ma sempre occupati e cmq davvero difficili da raggiungere in auto. Il parcheggio in strada si trova a circa 400 m di salita/discesa dal Riad. Ottimo rapporto qualità /prezzo. Cmq tutto favoloso
Overnattede 1 nat i august 2019
Svar fra Jaime den 26. aug. 2019
Grazie mille per il tuo gentile commento, è stato un piacere averti tra noi e speriamo di vederti di nuovo qui, la tua casa sempre a Meknes

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The place to stay in Meknes.
This is a beautiful Riad. The art and decoration are truly exceptional. Jaime at the front desk was very helpful and all his recommendations were wonderful.
Overnattede 1 nat i august 2019
Svar fra Jaime den 4. aug. 2019
Thank you so much for your very kind comment, was a real pleasure to have you with us and hope to see you back again not late on time

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2019
Svar fra Jaime den 29. jul. 2019
Thank you

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Accueil excellent un seul reproche le coq dehors , j’ai rêvé de le voir en cocotte.
Overnattede 1 nat i juni 2019
Svar fra Jaime den 3. okt. 2019
Merci beaucoup pour votre aimable commentaire, ce fut un plaisir de vous accueillir parmi nous et nous espérons que ne passerez pas beaucoup de temps à les revoir ici

8/10 Udmærket

MARIA ANGELA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2019
Svar fra Jaime den 8. maj 2019
Thank you