Udendørsområde

Anmeldelser af Peppers Marysville

4.5 out of 5
Peppers Marysville
32-42 Murchison St, Marysville, VIC

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 101 af i alt 179 anmeldelser" "
Bedømmelse på 8 − Udmærket. 51 af i alt 179 anmeldelser" "
Bedømmelse på 6 − Okay. 19 af i alt 179 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 179 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 179 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Maria-Luisa

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful. The location and facilities made for a wonderful weekend away with friends.
Overnattede 1 nat i maj 2024
Svar fra Darren - Reservations den 9. maj 2024
Hi Maria-Luisa,We are delighted you enjoyed your weekend away with friends and were able to get the best out of the hotels facilities and the town as well by staying with us at Peppers.We hope you are able to enjoy the hotel and the town at another time. It is a different experience in Marysville at different times of year.

8/10 Udmærket

Roberta

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved the town of Marysville. So picturesque. Very tranquil and lots of natural beauty.
Overnattede 1 nat i maj 2024
Svar fra Darren - Reservations den 6. maj 2024
Hi Roberta,We are delighted you enjoyed youyr stay in Marysville and found the town so lovely in its beauty. It really is an enchanting time of year to visit although Marysville is stunning no matter when you visit.Should you return to Marysville, we would love to welcome you back to Peppers

10/10 Fremragende

Heidi & David

Overnattede 1 nat i april 2024
Svar fra Darren - Reservations den 3. maj 2024
Hi Heidi and David,We apprecaite the review and are thrilled you enjoyed your stay at Peppers Marysville last month.If you return to Marysville, we would love to welcome you back to Peppers.

2/10 Forfærdeligt

Purnima

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room wasn't what was expected. Room was extremly small - no views. Not in line with the photos! No room service.
Overnattede 1 nat i marts 2024
Svar fra Darren - Reservations den 1. apr. 2024
Hi Purnima,Thank you for taking the time to advise of your experience during your recent stay with us. We appreciate your comments.We are sorry you found the room to not be to yoir liking. Whilst not the largest of rooms, the room type that you booked is of an industry standard. We do have both larger rooms and also interconnecting rooms if you prefer more space.The photos of each room are designed to showcase the features of the room and each room will not have the same outlook as all the others. We will alaways try and accommodate the best views for our guests when available.Our apologies that we do not currently have room service available. We do offer a takeaway option which guests are welcome to utilise.Once again, Thank you for the review.

8/10 Udmærket

Raymond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Darren - Reservations den 24. mar. 2024
Hi Raymond,Thank you for your review.We are glad that you mostly enjoyed your stay with us and hope you enjoyed what Marysville and the surrounding area has to offer also.Should you return to Marysville, we hope to be able to welcome you back to Peppers.

8/10 Udmærket

Tim

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
what we liked are position, cleanliness and mostly the staff.What we didn't like is very poor chice of manu for food and wine list if you are staying longer than one night, car park is too far as spacially when elevators all but one out of order. Most of rooms are too far from reception and not having any trolley handy doesn't make life any easier.
Overnattede 2 nætter i februar 2024
Svar fra Darren - Reservations den 25. feb. 2024
Hi Tim,Thank you for your feedback and we are delighted that you enjoyed the location of the hotel, the cleanliness and the team working at the hotel. These comments will be distributed to the housekeping department and a team as a whole.In regards to the poor choices on the menu and the wine list, these have been designed to provide a variety of different dishes for those dining more than once. Our apologies if you did not find the menus to your liking. Please note our restauramnt team are happy to assist with items that are not necessarily on the menu, subject to being available at the time of dining.Our apologies also that one of the lifts was not working and the trolleys were all being used at the time you required them.Please note this is a rare occurance and the lift company was engaged as soon as possible after the lift was determined to be out of order. We also do have more trolleys on order.Once again, thank you for your comments and should you return to Peppers Marysville we would love the opportunity to improve on the issues you found whilst here.

4/10 Dårligt

Annalisa

Overnattede 1 nat i februar 2024
Svar fra Darren - Reservations den 20. feb. 2024
Hi Annalisa,Thank you for the review.Our apologies that you did not completely enjoy your stay with us and that you did not receive the generally high standard of service that we pride our selves on during your stay.If you would like to, please contact the hotel directly to discuss your review further.

10/10 Fremragende

Alfred

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Darren - Reservations den 6. feb. 2024
Hi Alfred,Thank you for the review.We are delighted that you found the hotel to your liking and hope you enjoyed everythimng that Marysville has to offer,Should you return to Marysville, we would love to welcome you back.

10/10 Fremragende

Shelly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved everything about this property and Marysville in general. The staff were amazing and went over and beyond to look after my hubby and I. We will be back most definately x
Overnattede 2 nætter i januar 2024
Svar fra Darren - Reservations den 5. feb. 2024
Hi Shelly,Thank you so much for your comments and we are thrilled you enjoyed your stay with your husband. It warms our hearts to know that we are delivering service to our guests that we can be proud of.Your feedback will be delivered to the rest of the team and we look forward to seeing you again the next time you are in town.

10/10 Fremragende

Bruce

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Well appointed room with the hotel located in the heart of town.
Overnattede 1 nat i januar 2024
Svar fra Darren - Reservations den 5. feb. 2024
Hi Bruce,Thank you for the review and we are so glad you found your room to be well apponted.It does make it easier with the hotel being in the heart of town with many town attractions in walking distance.Should you return to Marysville, Peppers would love to welcome you back.

10/10 Fremragende

Faraz

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Darren - Reservations den 22. jan. 2024
Hi Faraz,Thanks so much for a great review. We are glad you enjoyed the services provided at the hotel and everything was to your liking.Should you return to Marysville, we hope to be able to host you again.

10/10 Fremragende

Darrel

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Darren - Reservations den 22. jan. 2024
Hi Darrel.Thank you for the 5 out of 5 stars.We are glad you enjoyed your time with us and we were able to offer the great service we pride ourselves on. We look forward to welcoming you back to Peppers on your next visit to Marysville.

8/10 Udmærket

Ramon

Overnattede 1 nat i januar 2024
Svar fra Darren - Reservations den 22. jan. 2024
Hi Ramon,Thank you so much for your review and we are delighted that you found Peppers comfortable and to your liking.If you return to Marysville, we would love to welcome you back to Peppers.

8/10 Udmærket

David

Rejste med partner
Synes godt om: Rengøring, service og personale
Limited space beside pool and not enough sun lounges. Grounds need mowing and tidy up
Overnattede 2 nætter i januar 2024
Svar fra Darren - Reservations den 9. jan. 2024
Hi David,Thank you for your comments.We are looking at ways to increase the space at the pool for nice and sunny days such as when you stayed and allow for more people to be able to relax by the pool.Our ground maintennace is on a weekly schedule and may have been due during the time that you stayed.We are glad you enjoyed the rest of your stay and should you visit us again in the future, we would like to have the issues raised fixed for you by then.

10/10 Fremragende

Nino

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra Darren - Reservations den 9. jan. 2024
Hi Nino,Thank you for the 5 out of 5 stars.We are glad you enjoyed your time with us and we were able to offer the great service we pride ourselves on. We look forward to welcoming you back to Peppers on your next visit to Marysville.

10/10 Fremragende

Thien Y Vu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Darren - Reservations den 9. jan. 2024
Hi Thien,Thank you for your review.We are delighted that you enjoyed your stay with us and hope you enjoyed what Marysville and the surrounding area has to offer also.Should you return to Marysville, we hope to be able to welcome you back to Peppers.

8/10 Udmærket

Neda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall good, and service personal were pleasant.
Good facility and services. The restaurant food was overpriced for the quality of food served - particularly the steak.
Overnattede 1 nat i januar 2024
Svar fra Darren - Reservations den 9. jan. 2024
Hi Neda,Thank you for choosing to stay at Peppers Marysville. Whilst I was pleased that you enjoyed your overall stay, thank you also for highlighting you felt further improvement is required with the food quality of the restaurant.Our food quality is generally of the highest standard and we will be investigating as to why it was not on your occasion.Please accept our apologises. Thank you for bringing this to our attention and we do take your comments very seriously in order to improve our guests experiences wherever possible.I do hope that we will have the opportunity to welcome you back to the hotel in the future.

8/10 Udmærket

Stacey

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Darren - Reservations den 4. jan. 2024
Hi Stacey,Thank you for your review.We are delighted that you enjoyed your stay with us for the most part and hope you enjoyed what Marysville and the surrounding area has to offer also.Should you return to Marysville, we hope to be able to welcome you back to Peppers.

10/10 Fremragende

Parag

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent stay
Overnattede 3 nætter i december 2023
Svar fra Darren - Reservations den 4. jan. 2024
Hi ParagThank you for the 5 out of 5 stars.We are glad you enjoyed your time with us and we were able to offer the great service we pride ourselves on. We look forward to welcoming you back to Peppers on your next visit to Marysville.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Darren - Reservations den 3. jan. 2024
Hi Anonymous,Thank you for choosing to stay at Peppers Marysville. Whilst I was pleased to read that you enjoyed your overall stay.If you return to Marysville, we would love to welcome you back to Peppers.

10/10 Fremragende

Lin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Restaurant staff were great very friendly great food options breakfast very good..offered to cook everything fresh for us Dinner was delicious. Nino was a great host!
Overnattede 2 nætter i december 2023
Svar fra Darren - Reservations den 3. jan. 2024
Hi Lin,We are glad you enjoyed your stay with us and we were able to provide the great service we pride ourselves on. It is always a good time away when you can relax and know you will be taken care of.Your feedback will be passed onto Nino personally as well.We look forward to welcoming you back to Peppers once more on your next visit to Marysville.

10/10 Fremragende

matt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Darren - Reservations den 27. nov. 2023
Hi Matt,Thank you for the 5 out of 5 stars.We are glad you enjoyed your time with us and we were able to offer the great service we pride ourselves on. We look forward to welcoming you back to Peppers on your next visit to Marysville.

4/10 Dårligt

Taleb

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Never again.
Firstly, on arrival the receptionist was extremely kind and helpful with instructions. I arrived with my wife and 2 young children, both under the age of 7, both go to bed at 8pm at the very latest. We were booked for two nights, Saturday to Monday with two queen sized beds. Rooms had plenty of space, beds were good size and the bathrooms were very clean. The floor carpet was stained black so we left our slippers on the whole time. Come that evening, unfortunately they placed us amongst other families who were there for some BMX competition and they were extremely loud, most knew each other, slamming doors down hallways, and keeping us up most of the evening. I had a trial run that I was competing in and my wife had to book me another room just to get some rest before my 50km run. This was extremely frustrating and inconsiderate of others around us. We did speak to reception and was told no other double bed rooms available. So we continued to book another room away from the noise and we all slept in a king size bed the whole 4 of us! When my wife booked another room, it had complimentary breakfast, the next morning my wife went to get some breakfast and was told it wasn’t part of her booking! Even though it was, this was embarrassing and became much more expensive considering she had to go out to get some breakfast. We were so disappointed that we left only 1 night into our trip. Very disappointing.
Overnattede 2 nætter i november 2023
Svar fra Darren - Reservations den 15. nov. 2023
Hi Taleb,Thank you very much for your feedback and comments.We are glad that your arrival was well recieved along with most aspects of the room. Please accept our apologies for the other guests that were loud during the night. We take every precaution to allocate the appropriate guests to each room based on the information recieved for each booking. In your particular case this did not work out for you as you ended up being allocated close to rooms with many people travelling together.I'm glad we were able to move you to a different room but unfortunately did not have the same room type available.Our apologies also for the miscommunication with breakfast. We are investigating why this has occured and will review our procedures.Once again thank you for your feedback.Please call the hotel directly if you wold like to discuss any of this further.

10/10 Fremragende

Achini

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra Darren - Reservations den 7. nov. 2023
Hi Achini,Thank you so much for your review and we are delighted that you found Peppers comfortable and to your liking.If you return to Marysville, we would love to welcome you back to Peppers.

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Darren - Reservations den 24. okt. 2023
Hi David,Thank you for your review.We are delighted that you enjoyed your stay with us and hope you enjoyed what Marysville and the surrounding area has to offer also.Should you return to Marysville, we hope to be able to welcome you back to Peppers.

10/10 Fremragende

Sandra

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely motel. Located in a picturesque village. Comfortable bed. Great shower. Delicious buffet breakfast. Food in the dining room at night is excellent. Staff in all areas of the motel were very pleasant and helpful. Would definitely stay again.
Overnattede 1 nat i oktober 2023
Svar fra Karen - Peppers Marysville Front Office Supervisor den 4. okt. 2023
Thank you so much for your lovely feedback Sandra. It sounds like you had a great stay with us! A comfy bed, delicious buffet breakfast and excellent dining experience...what more could you want. I'm happy to read our staff were pleasant and helpful too.We look forward to seeing you again next time!

6/10 Okay

Aleksandra

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We don't like conditions of room, carpet was very dirty and smells very bad,windows and curtain are also full of dust ,bed was ok,but bedding is quiet old. We are really enjoying breakfasts,absolutely delicious and for every taste , staff were friendly and welcoming...
Overnattede 2 nætter i september 2023
Svar fra Darren - Reservations den 1. okt. 2023
Hi Aleksandra,Thank you for the review and providing constructive feedback regarding your recent stay here at Peppers Marysville.We are sorry that you found the room to not be up to our usual high standards. This is generally not the case for the condition of our rooms and we will be working closely with the housekeeping team to ascertain why the carpet was dirty and the windows and curtains to be dusty. We will also be investigating as to why there was a bad smell.We are delighted that you enjoyed breakfast and found every item to be of good quality and tasty. We are also glad the team was friendly and welcoming.We hope you enjoyed the rest of the facilities in the hotel that you used and that you were able to explore and enjoy Marysville as well.Once thank you for your constructive feedback and I hope we can improve on your next stay with us here in Marysville.

10/10 Fremragende

Kathryn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All staff were great and rooms were fantastic.
Overnattede 2 nætter i august 2023
Svar fra Karen - Peppers Marysville Front Office Supervisor den 18. sep. 2023
Thanks so much for your great review. We are happy to hear you found our staff great and the rooms fantastic too!We look forward to having you back again.

10/10 Fremragende

Brendon

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Brilliant hotel - staff were amazing, the hotel had everything you could need for a great get away. I will stay there again.
Overnattede 2 nætter i september 2023
Svar fra Karen - Peppers Marysville Front Office Supervisor den 6. sep. 2023
Thanks so much for your great review Brendon! We are so happy to hear you enjoyed your stay with us and cant wait to have you back!

10/10 Fremragende

David

Overnattede 3 nætter i august 2023
Svar fra Karen - Peppers Marysville Front Office Supervisor den 6. sep. 2023
We are so happy to read you enjoyed your stay with us David and even rated us a 10/10. See you next time! :)

10/10 Fremragende

Ben

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic, friendly staff. quality accommodation right in town
Overnattede 2 nætter i august 2023
Svar fra Darren - Reservations den 28. aug. 2023
Hi Ben,Thank you for the 5 out of 5 review.We are delighted that you found the team and accommodation comfortable and to your liking.If you return to Marysville, we would love to welcome you back to Peppers.

8/10 Udmærket

maria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good Holiday
It was a good stay but would have been perfect if swimming pool was heated..Water in the pool was icy cold! Can’t even swim at all as my feet was frozen the moment i dip them on the water
Overnattede 1 nat i august 2023
Svar fra Darren - Reservations den 24. aug. 2023
Hi Maria,Thank you for taking your time out to leave us with an honest review.We are please that you enjoyed your overall stay.We have listened to our guests and are due to have full heating installed in the pool in September. Should you choose to stay with us again this should be up an running on your next visit.

8/10 Udmærket

Keith

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i august 2023
Svar fra Darren - Reservations den 23. aug. 2023
Hi Keith,Thank you for your review.We are delighted that you enjoyed your stay with us and hope you enjoyed what Marysville and the surrounding area has to offer also.Should you return to Marysville, we hope to be able to welcome you back to Peppers.

10/10 Fremragende

Marie

Overnattede 1 nat i august 2023
Svar fra Karen - Peppers Marysville Front Office Supervisor den 11. sep. 2023
Thanks for your lovely review Marie. We look forward to your return to Peppers Marysville.

10/10 Fremragende

Nidhi, Morningside

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a wonderful stay in the property. The rooms were clean and comfortable, and the restaurant had great food.
Overnattede 3 nætter i august 2023
Svar fra Darren - Reservations den 21. aug. 2023
Hi Nidhi,Thank you for your review.We are delighted that you enjoyed your stay with us and found you room and the reataurant to be to your liking. Our housekeeping team do a fantastic job and the restaurant has a great selection.We hope you enjoyed what Marysville and the surrounding area had to offer also.Should you return to Marysville, we hope to be able to welcome you back to Peppers.

10/10 Fremragende

Feng Ping

Overnattede 1 nat i august 2023
Svar fra Darren - Reservations den 17. aug. 2023
Hi Feng Ping,Thank you for the 5 out of 5 review.The team is truly glad you enjoyed the services provided at the hotel and we hope to host you back in the near future

10/10 Fremragende

kyoungsub

Overnattede 1 nat i august 2023
Svar fra Karen - Peppers Marysville Front Office Supervisor den 6. sep. 2023
Looks like you had a great stay with us! We look forward to seeing you next time at Peppers Marysville!

10/10 Fremragende

Con

Overnattede 1 nat i august 2023
Svar fra Karen - Peppers Marysville Front Office Supervisor den 6. sep. 2023
Hi Con,Thank you so much for your kind review! Your feedback is appreciated! We look forward to welcoming you back on your next trip to Marysville.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Darren - Reservations den 13. aug. 2023
Hi David,Thank you for the 5 out of 5 rating.We are glad you enjoyed your time with us and we were able to offer the great service we pride ourselves on. We look forward to welcoming you back to Peppers on your next visit to Marysville.

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Restaurant and breakfast options were great. Very private quiet rooms. Comfortable beds. Good customer service.
Overnattede 2 nætter i august 2023
Svar fra Karen - Peppers Marysville Front Office Supervisor den 5. aug. 2023
We are so happy to hear you enjoyed your Peppers Marysville experience with us. We look forward to welcoming you back next time!

8/10 Udmærket

Yianna

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Staff were great. Facilities nice. Room was nice but floors are a bit stained/not the cleanest. Enjoyed the stay overall
Overnattede 1 nat i august 2023
Svar fra Darren - Reservations den 3. aug. 2023
Hi Yianna,Thank you for your review.We are delighted that you enjoyed your stay with us and hope you enjoyed what Marysville and the surrounding area has to offer also.Thank you for you comments regarding the cleanliness of the floors also. We will work closely with our housekeeping team to make sure the presentation of the floor and the rest of the hotel are in pristine condition.Should you return to Marysville, we hope to be able to welcome you back to Peppers.

10/10 Fremragende

Kai Chung

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The best in Marysville
The best available hotel in Marysville. Very nice and pretty design. Well-maintained and very helpful staff. The car park is a little bit off the hotel entrance but it's acceptable walking distance. Average buffet breakfast with limited of choices but the price is very rasonable.
Overnattede 2 nætter i juli 2023
Svar fra Darren - Reservations den 1. aug. 2023
Hi Kai ChungThank you for the 10 out of 10 stars.We are glad you enjoyed your time with us and that we were able to offer the great service we pride ourselves on. We are also happy you found the hotel design to be to your liking and it was well maintained.Thank you for you comments regarding breakfast also. This assists us on continually improving in the areas required and in this case, breakfast.Should you return tom Marysville. We look forward to welcoming you back to Peppers.

8/10 Udmærket

Rebecca

Rejste i en gruppe
Synes godt om: Rengøring
Property and rooms amazing and really beautiful. Veg k in quick ask efficient. Asked for joining rooms when booked but got side by side but staff were willing to quickly fix the problem neon. Dinner at radius bar, while food was amazing quality service needs a little bit of work however, this may be given pressure on staffing since covid. Breakfast buffet was most disappointing with store brought pancakes, undercooked bacon and scrambled eggs where you had to wait a very long time for. Options were limited and no chef on sight, seemed to walk the food up from another location probably why the wait. Again this could be a staffing issue which is understandably because so many places effected since Dan Andrew and his covid management. On a whole a great experience. Would he even better if they heated pool because such a destination spot in winter
Overnattede 1 nat i juli 2023
Svar fra Darren - Reservations den 31. jul. 2023
Hi Rebecca,Thank you for taking your time out to leave us with an honest and constructive review! We are delighted that you enjoyed the rooms and found them to be appointed beautifully. They have just received a soft refurbishment with new décor so it is good to know our guests are enjoying them.We appreciate the feedback regarding the meal periods and staffing issues. Whilst this does affect the hotel it should not affect your dining experience and we are constantly reviewing procedures to improve the dining experience for our guests.Once again, thank you for your comments and we hope that you consider Peppers Marysville the next time you visit Marysville

10/10 Fremragende

Ibrahim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023
Svar fra Darren - Reservations den 28. jul. 2023
Hi Ibrahim,Thank you for the 5 out of 5 stars.We are glad you enjoyed your time with us and we were able to offer the great service we pride ourselves on. We look forward to welcoming you back to Peppers on your next visit to Marysville.

10/10 Fremragende

Tes and Peter

Overnattede 1 nat i juli 2023
Svar fra Darren - Reservations den 15. aug. 2023
Hi Tes and Peter,Thank you for the 5 out of 5 rating.We are delighted that you found Peppers Marysville comfortable and to your liking.If you return to Marysville, we would love to welcome you back to Peppers.

10/10 Fremragende

Francis

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were a family of four, the room was set up for easy use. The Manager Mel was very friendly and the reception staff gave us plenty of local options to entertain the kids. The buffet breakfast was a highlight for the kids too!
Overnattede 1 nat i juli 2023
Svar fra Darren - Reservations den 20. jul. 2023
Hi Francis,We are delighted that you enjoyed your stay with us and found Mel and the team friendly and helpful. I trust the kids has a ball during their stay and hope you did too.The buffet breakfast is a fantastic way to start the day so we are happy that it helped you all prepare for the fun days you experienced.We look forward to welcoming you back to Peppers should you return to Marysville.

10/10 Fremragende

Gregory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Darren - Reservations den 20. jul. 2023
Hi Gregory,Thank you for the rating of 10 out of 10.We are glad you enjoyed your time with us and we were able to offer the great service we pride ourselves on. We look forward to welcoming you back to Peppers on your next visit to Marysville.

8/10 Udmærket

Rhonda

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Bit expensive
Overnattede 1 nat i juli 2023
Svar fra Darren - Reservations den 16. jul. 2023
Hi Rhonda,Thank you for your review and we are delighted that you enjoyed your stay here at Peppers Marysville for the most part with the exception of cost of your stay.We are sorry to hear that you found the hotel to be a little expensive. Our rates are based on market value along with the demand on the dates of stay and also the product we are offering. We certainly hope our guests experience value for money. Once again thank you for your reviewShould you wish to return

10/10 Fremragende

Ciro

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The restaurant attached was open only one once in our 3 night stay. Great food quality ! There are not many other options in the area for night dining if you want variety. Property is neat and tidy and staff helpful!
Overnattede 3 nætter i juli 2023
Svar fra Darren - Reservations den 13. jul. 2023
Hi Ciro,Thank you for your comments and the 5 out of 5 starsWe are delighted that you fond the quality of the food in our restaurant to be of a high standard and we hope you were able to enjoy the same quality at the other venues in and around Marysville.I hope that we will have the opportunity to welcome you back to Peppers Marysville in the future.

10/10 Fremragende

Tracey

Rejste med familie
Synes godt om: Rengøring, service og personale
We have stayed at Peppers Marysville twice now and both times, we have found Peppers very convenient and stress free. Staff are always efficient, helpful and nothing is a bother.
Overnattede 2 nætter i juli 2023
Svar fra Darren - Reservations den 10. jul. 2023
Hi Tracey,Thank you for the commentsWe are glad you have enjoyed both of your stays with us and we were able to consistently offer the great service we pride ourselves on. It is always a good time away when you can relax and know you will be taken care of.We look forward to welcoming you back to Peppers once more on your next visit to Marysville.